Kuala Lumpur, Jalan Tun Tan Cheng Lock No. 11 & 133.145214,101.69715(Show on Map)
7.4
Good
Checkin - Checkout datesThu, 25 Jun - Fri, 26 Jun25 Jun - 26 Jun
1 Room2 Guests
Info
Summary of reviews
SEASON POINT HOTEL, located in the vibrant heart of Chinatown on Petaling Street, is often lauded for its excellent location. Guests appreciate its strategic positioning near bustling markets, shops, a variety of eateries and essential public transport hubs like the LRT and MRT stations. The hotel offers easy access to key attractions within Kuala Lumpur, making it convenient for both local and international travelers. Chinatown’s rich cultural experiences and culinary delights are just a stroll away, enhancing the hotel's appeal for cafe hopping and leisurely walks.
The rooms at SEASON POINT HOTEL receive mixed feedback. While some guests enjoy the cozy ambiance and cleanliness, rating it around 7.5 out of 10, others note issues such as small room sizes and occasional pest encounters. However, rooms are generally equipped with essential amenities and the hot water showers are often commended. The hotel presents a functional stay, but addressing these minor inconveniences could enhance the overall guest experience.
Cleanliness is a highlight at this hotel. Many visitors praise the spacious and tidy rooms, complete with convenient amenities and fragrant, clean bedding and towels. The well-maintained facilities, including the bathrooms and lobby, receive commendations for their cleanliness and beauty. Despite some remarks about the need for deeper cleaning and occasional issues like stained mirrors and black mold in bathrooms, the general consensus leans towards a clean, safe and comfortable environment.
The staff at SEASON POINT HOTEL significantly contribute to the positive guest experience. Known for their friendliness and attentive service, staff members such as Farah, Haroon and Zairul often receive personal commendations. Their dedication to making guests' stays pleasant is frequently highlighted, from providing valuable advice to promptly addressing any issues. While there are minor glitches, such as occasional issues with compensation, the overall sentiment is one of satisfaction and appreciation for the hospitable and responsive team.
Beds at the hotel receive varied reviews. Some guests find them comfortable with instances of excellent customer service, such as upgrading room types. However, a notable number of guests express dissatisfaction, citing hardness, uncomfortable conditions and cleanliness issues like dirty bedsheets and dust. This area presents an opportunity for improvement to elevate guest satisfaction further.
In summary, SEASON POINT HOTEL is celebrated for its prime location, friendly staff and adequate cleanliness, making it a valuable choice for travelers eager to explore Kuala Lumpur. Addressing minor room issues and enhancing bed comfort could solidify its reputation even further.
Categories
Honeymoon
Family
Cheap
3 Star
Room Types
Deluxe Double Room
Double Room
Family Room
Junior Suite
Standard Double Room
Standard Single Room
Twin Room with Shower
Guest Reviews
7.4
Good
Review Summaries
Location
Nestled in the vibrant heart of Chinatown on Petaling Street, SEASON POINT HOTEL boasts a highly praised location that stands out among its many commendations. The hotel is strategically positioned, offering close proximity to the bustling markets, shops and an array of eateries. Its central placement means that guests are only a brief stroll away from essential public transport hubs like the LRT and MRT stations, making it remarkably convenient for exploring Kuala Lumpur.
Frequent mention is given to its suitability for cafe hopping and easy access to key attractions in the city. Visitors appreciate being able to hang out in Chinatown at any time with the area surrounding the hotel rich in cultural experiences and culinary delights. The immediate vicinity offers interesting places, amenities and facilities, supporting leisurely and eventful walks.
Within the hotel, cleanliness and comfort are highlighted, along with friendly and helpful staff who enhance the overall experience by providing valuable advice and excellent customer service. The décor receives positive remarks, complementing the hotel's boutique atmosphere.
While one review hints at safety concerns for certain demographics, the overwhelming sentiment underscores its superiority in location, nearby transport options and accessibility to the city's main attractions. Whether it's a casual stroll to the Central Market or a quick trip via metro, SEASON POINT HOTEL's location is exceptionally advantageous for both local and international travelers.
Rooms
Nestled in its locale, Season Point Hotel offers a mixed bag of room experiences according to confirmed guest reviews. The rooms generally have a cozy and comfortable ambiance, being sufficiently equipped with essentials, albeit with some variations in size and soundproofing. Guests have appreciated the excellence of the hot water in the showers and found the interiors of the hotel and the rooms to be decently clean, often rating cleanliness around a 7.5 out of 10.
However, some rooms are described as very small, making it challenging to move around comfortably, especially for activities such as praying. There are mentions of occasional cleanliness issues, including encounters with bugs and pests like 'Kamitetep' and cockroaches in certain rooms. While the smaller rooms may feel a bit cramped, they still manage to include all necessary amenities and reflect the pictures provided by the hotel.
Overall, the rooms at Season Point Hotel appear presentable and offer a functional stay, but it would benefit from addressing the minor inconveniences noted by some guests.
Beds
Guests of the SEASON POINT HOTEL have shared mixed reviews about the beds. Some found the beds to their liking, mentioning that they were quite comfortable. One guest even highlighted receiving excellent service by being upgraded to a double room, despite booking a single.
However, numerous reviewers flagged issues with the beds, describing them as hard, uncomfortable and not clean enough. There were repeated mentions of beds tilting, feeling the springs and finding them too low. Cleanliness was another major concern with some guests noting dirty bedsheets, dusty conditions and staining on the mattresses.
Overall, while a few patrons were satisfied with the comfort, many expressed dissatisfaction regarding the bed conditions, suggesting an area for improvement for the hotel.
Cleanliness
Season Point Hotel receives mixed feedback regarding cleanliness, but many reviews highlight positive aspects. Guests frequently praise the spacious and clean rooms, which come equipped with convenient amenities like mineral water bottles, body shampoo and disposable shower caps. The hotel offers a comfortable and tidy environment with clean bedding and towels that are fragrant. The facilities, including the bathroom, lobby and overall hotel maintenance, are often described as clean and beautiful with several guests considering cleanliness to be superb.
The hotel's central location in Chinatown adds an extra layer of convenience for visitors, making it an attractive choice for those looking to explore the city. Additionally, the staff is frequently mentioned as friendly and accommodating, contributing positively to the overall experience.
However, there are some concerns about deep-cleaning necessities and specific issues like stained mirrors, wall splatters and occasional black mold in bathrooms. Despite these comments, the general consensus leans towards a clean and safe environment that is well-maintained, offering reasonable comfort and affordability for travelers.
Staff
Season Point Hotel is a haven of hospitality where the staff consistently earns high marks for their friendliness and willingness to help. Guests frequently highlight the team’s dedication to making stays as pleasant as possible, praising individuals by name for their exceptional service. Farah and Haroon at the reception, alongside others like Zairul, have made lasting impressions with their politeness and attentiveness.
The hotel’s staff are noted for being not just friendly, but also informative and responsive to guests' needs. Whether it's quickly fixing an issue in a room or simply being sociable and polite, the staff's efforts do not go unnoticed. For many, the excellent location is made even better by the warm welcome they receive from the team, who are always ready to assist with anything.
Despite a few minor hiccups, such as issues with compensation at reception, the overwhelming sentiment is one of satisfaction and appreciation. The staff's ability to turn around any problem with effective and friendly service has guests feeling well taken care of.
Overall, Season Point Hotel’s team excels in creating a welcoming and safe environment, contributing to a stay that is truly value for money.
FAQ
No, SEASON POINT HOTEL doesn't have any pool.
No, a spa isn't available at SEASON POINT HOTEL.
No, SEASON POINT HOTEL doesn't allow dogs.
No, parking facilities aren't available at SEASON POINT HOTEL.
