Sunway Resort Hotel

Kuala Lumpur , , Persiaran Lagoon, Bandar Sunway (Show on Map)
9.2
Excellent


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1 room2 guests 1 room, 2 guests
Info Relaxing stays at Sunway Resort Hotel & Spa, which features direct access to the Sunway Lagoon Theme Park and Mega Shopping Mall. It has free parking and an outdoor pool.
Summary of reviewsSunway Resort Hotel is a luxurious 5-star hotel that exceeds guests' expectations with its exceptional facilities and superb services. The hotel is ideally located for families wanting a stress-free staycation and is conveniently situated next to the Sunway Lagoon theme park and the Sunway Pyramid shopping mall. The hotel boasts a fantastic breakfast spread with a variety of delicious food that will satisfy any taste bud. The newly-refurbished rooms are stunning with modern facilities, adjustable lighting and high-end technology. Guests have praised the hotel's exception cleanliness, friendly and helpful staff and impressive gym and lounge area. The pool area is a hit among families and features a mini water park and spacious kids' pool. The hotel is also suitable for business travelers, offering excellent facilities and services. Sunway Resort Hotel is an accessible hotel that caters to travelers with disabilities and the outdoor pool is a highlight of the hotel, earning many positive comments. The hotel is perfect for those looking for a fun-filled weekend staycation with a unique water park next door. Overall, Sunway Resort Hotel is an exceptional hotel that is richly deserving of its 5-star rating and reputation as one of the most luxurious in the world.
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Luxury Hotel
Located within Sunway Resort City 5-star rooms at Hotel Sunway Resort offer views of Sunway Lagoon or the resort’s skyline. They feature a flat-screen satellite TV, minibar and a marble bathrooms with bathtub.
Enjoy full workouts at the well-equipped fitness centre. Alternatively, day trips can be organised at Sunway’s tour desk.

5-Star Hotel
Enjoy tons of leisure activities to relieve the stress of your busy life. Lie down in suites or villas with views of the park and the city. The hotel is located near the Sunway Lagoon, regarded as one of the best theme parks in Malaysia.

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Family Friendly Hotel

Romantic Hotel

Hotel near Nightlife Spots

Hotel with Swimming Pool

  Pool Water Slide    Water Park    Outdoor Pool  


Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

Small Hotel

Hotel with Outdoor Pool

Hotel with Water Park

Hotel with Pool Water Slide

Room Types
Club Room Offering views of Sunway Resort City, rooms include a flat-screen satellite TV and marble bathroom with bathtub. Connecting rooms are available (subject to availability). Discover exclusive services at the 20th Club Executive, including complimentary afternoon tea and evening cocktails.

Executive Suite Spacious suite offers access to The Club Lounge and Club benefits. It features a luxurious king-size bed with feathered-down duvet, cotton-rich linen and feather pillows. Nightly turndown service is provided. Connecting rooms are available (subject to availability). Discover exclusive services at the 20th Club Executive, including complimentary afternoon tea and evening cocktails.

Premier Suite This suites offer guests with views of the city or the Sunway Lagoon theme park. The suite comes with a separate bedroom, living and dining area and work station.Discover exclusive services at the 20th Club Executive, including complimentary afternoon tea and evening cocktails.

Presidential Suite This presidential suite comes with city view and features floor-to-ceiling windows. It has a walk-in closet, en-suite marble bathroom with freestanding bathtub and a rain shower with views of Sunway Lagoon. A spacious living, bar and dining areas are also available. Discover exclusive services at the 20th Club Executive, including complimentary afternoon tea and evening cocktails.

One-Bedroom Villa Coming with surrounding foliage of a tropical garden, this villa features a private infinity-edge plunge pool and outdoor terrace. The en-suite bathroom comes with private rain shower and sunken bath. A private balcony and collection of handmade rattan furniture are also available.

Deluxe Double or Twin Room This room features elegant interiors, a marble bathroom and premium fixtures and fittings. It is fitted with a 50-inch IPTV, and the private bathroom offers a walk-in chromotherapy shower and LED-lit mirror. Thirty of the rooms have a private balcony and with connecting rooms also available.

Grand Deluxe This larger room features a 50-inch IPTV, and the private bathroom offers a walk-in chromotherapy shower and LED-lit mirror.

Family Terrace The Family Terrace rooms are especially designed for families to stay and play together in style, with a spacious room featuring two queen beds that comfortably sleep two adults and two children. Enjoy pool views from the balcony and child-focused amenities like bathroom products, bathrobes and slippers, and a bathtub with TV. Family fun activities include: •Waterventure, a children’s play zone featuring shallow pools, a playground and other fun activities • Wonderland Kids Club, where children will be inspired with role-playing activities, quiet corners and technology rooms

Waterventure Terrace Each Waterventure Terrace room provides direct access to the Waterventure. With indoor and outdoor living space, the 45 m² room features two queen beds that comfortably sleep two adults and two children. The room includes child-focused amenities, bathroom products, bathrobes and slippers for the little ones. This rate includes: • Premium Leisure Lounge access with complimentary afternoon tea and evening cocktails • Daily breakfast at Radiant featuring a dedicated kids' buffet area

Business Suite Each suite features a separate executive office area with a large desk and sofa, and essential business amenities such as a printer, scanner, stationery, USB ports. The 55-inch IPTV has a screen-sharing feature for virtual meetings and presentations. A trained Tech Butler is on-hand to deliver, set up gadgets and offer in-room demonstrations. Executive rate includes: • Discover exclusive services at the 20th Club Executive, including complimentary afternoon tea and evening cocktails. • Daily breakfast at Gordon Ramsay Bar and Grill

Wellness Suite Keep up your exercise routine with in-room wellness tools and Technogym equipment, including the MyRun treadmill, Wellness Ball™ Active Sitting, and all-in-one Bench for total body workouts, plus live personal fitness coaching by Fitscovery. A trained Tech Butler will be on-hand to deliver gadgets straight to the door, set up devices and offer demonstrations. These serene sanctuaries are also equipped with the latest health tech, including sleep trackers, a sound and sleep machine and more. The rate includes: • Discover exclusive services at the 20th Club Executive, including complimentary afternoon tea and evening cocktails. • Daily breakfast at Gordon Ramsay Bar and Grill

Family Fun Suite These bright and quirky rooms feature a separate entertainment zone packed with activities, including karaoke, a gaming console, big screen entertainment and complimentary kids' treats, including healthy snacks and sweets. The suite comfortably sleeps two adults and two children with two queen beds, and with two IPTVs in the room, all ages can relax in their own way. The rate includes: • Premium Leisure Lounge access with complimentary afternoon tea and evening cocktails • Daily breakfast at Gordon Ramsay Bar and Grill Family facilities: • Waterventure, a brand new children’s play zone featuring shallow pools, a playground and other activities • Wonderland Kids Club, where children will be inspired with role-playing activities, quiet corners and technology rooms.

Sunway Grand Suite This Grand Suite features two bedrooms for four guests, separate dining, living and bar areas, all stocked with premium snacks and beverages, and personal butler service. Guests can select their pillows from a menu that suits their sleeping style and watch movies on large TVs with a soundbar and headphones by Harman Kardon. Trained Tech Butlers are on-hand to deliver gadgets straight to the door, set up devices and offer demonstrations. There is a hot tub with exclusive Acqua di Parma bathroom amenities. The rate includes: • Discover exclusive services at the 20th Club Executive, including complimentary afternoon tea and evening cocktails • Daily breakfast at Gordon Ramsay Bar and Grill • Personal butler • Early check-in and late check-out • Priority bookings at all dining outlets in the hotel • Luxuriously stocked bar

Staycation - Deluxe Room The spacious twin/double room provides air conditioning, a minibar, as well as a private bathroom featuring a walk-in shower and a bidet.

Two-Bedroom Villa This spacious villa features 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and free toiletries. The air-conditioned villa features a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, executive lounge access as well as garden views. The unit has 2 beds.

Guest Reviews
9.2
Excellent
Location
Sunway Resort Hotel is undoubtedly one of the most conveniently located hotels for families looking to enjoy a fun-filled holiday in Kuala Lumpur. Perfectly situated next to the Sunway Lagoon theme park, guests can take advantage of the easy access to the park and avoid the need to worry about transportation. Additionally, the hotel is connected to the spacious and diverse Sunway Pyramid shopping mall via a link mall, providing visitors with endless shopping, dining and entertainment options. From the convenience factor to the superb location, Sunway Resort Hotel is the ideal choice for those wanting a stress-free staycation in the city.

Breakfast
If you're a food lover, you're going to love the breakfast at Sunway Resort Hotel! From local dishes to mouth-watering Western options and Middle Eastern delicacies, the breakfast spread is simply amazing. Guests can enjoy numerous varieties of delicious food that are sure to please every taste bud. The happy and friendly staff add to the pleasant atmosphere and make you feel right at home. Some guests rated the breakfast as 10/10 and even deemed it suitable for Arab tourists. While some felt the breakfast variety could be improved, overall, the experience was excellent and enjoyable for most guests. Just note that the breakfast buffet may be a bit pricey for some and there is no continental breakfast option available. Nonetheless, the breakfast at Sunway Resort Hotel is definitely worth a try!

Rooms
Sunway Resort Hotel offers guests a modern and luxurious stay. The newly-refurbished rooms are fantastic with modern facilities, comfortable beds and stunning views of the Sunway Lagoon area. The rooms are spacious, clean and beautifully decorated with adjustable lighting and high-end tech like a digital switch to control everything from the curtains to the air conditioning. Guests can enjoy a grand and elegant stay with the option to add a bed for additional comfort. Although some guests noted small room sizes and the occasional mosquito, overall the rooms are very clean and bright and the supplies provided by the hotel are of high quality. The hotel also offers unique features like a TV in the toilet and a printer in the room for guests' convenience. With excellent cleanliness and friendly service, Sunway Resort Hotel is a great choice for a comfortable and enjoyable stay.

Beds
Guests of Sunway Resort Hotel have praised the hotel's beds with many describing them as big, comfortable and very cozy. The adjustable lighting also adds to the comfort of the rooms. Although one guest mentioned that the bedsheets weren't changed during their stay, it didn't detract from others' positive experiences. Overall, guests highly recommend the comfortable beds at Sunway Resort Hotel for a peaceful night's sleep.

Cleanliness
Sunway Resort Hotel is a luxurious 5-star hotel that prides itself on its exceptional cleanliness. Guests have raved about the spotless, modern rooms as well as the cleanliness of the entire hotel. The staff is very professional and friendly, maintaining a five-star class of cleanliness throughout the hotel. However, there were a few isolated incidents including a clogged drain and poor response times to requests for housekeeping. Despite this, guests were impressed with the hotel's cleanliness and attention to detail with many saying that the hotel rooms were as clean as new. Overall, if you are looking for a clean and well-maintained hotel, Sunway Resort Hotel is an excellent choice.

Staff
Sunway Resort Hotel boasts a team of extremely friendly and helpful staff who go above and beyond to ensure guests have a comfortable and enjoyable stay. From the friendly and highly professional personnel at the reception, such as Ika and Daniel, to the warmth and hospitality extended by concierge personnel such as Azwandi, Afif and Liza, every member of staff is dedicated to providing top-notch service. Guests rave about the kindness of treatment from hotel staff with many singling out individuals such as Jasmeze, Ali and Adam for their exceptional service. The warm and welcoming staff, who are always smiling, make every guest feel right at home at the resort. Overall, Sunway Resort Hotel's staff are highly professional, polite and attentive, providing awesome customer service to all guests.

Gym
The new gymnasium and lounge on level 5 at Sunway Resort Hotel is fabulous and the equipment provided is extensive. Some guests did mention that there was no gym or the resort facilities were closed, while others noted that the pool and gym weren't finished yet or were out of service. However, if needed, the hotel provides a transfer service to the nearby Sunway hotel which has a gym and pool. Finally, one guest mentioned that the pool and gym are undergoing renovations. Overall, the gym at Sunway Resort Hotel receives positive reviews from guests who enjoy working out during their stay.

Pool
The pool area at Sunway Resort Hotel is a hit among guests, especially families with kids who love the large and clean swimming pool and the spacious kids' pool. The location is also ideal with lovely rooms facing the pool. Guests have appreciated the friendly service they received from staff members, especially at the pool bar where Suffian is known to be hospitable. Unfortunately, some guests were disappointed that the pool and gym were unavailable during their stay due to maintenance and renovation. Nevertheless, guests can still enjoy the nearby Sunway Lagoon water park as well as the transfer service to the nearby Sunway Hotel. Despite some setbacks, Sunway Resort Hotel still manages to impress guests with excellent amenities and fantastic views.

Parking
Guests of Sunway Resort Hotel have mixed reviews about the parking situation. While some guests found it convenient to use the valet service, which is more expensive, others were disappointed with the price increase and the fact that the parking is shared with the mall. Some guests also reported difficulty finding parking unless they opted for valet. However, there were positive comments about the efficacy of the valet service and the cost of self-parking was reasonable at MYR15/night. Overall, guests were divided on the parking experience at Sunway Resort Hotel.

Family
Sunway Resort Hotel is the perfect place for a family vacation, as confirmed by guests who loved the activities for kids available. The hotel offers a Waterland for kids and is conveniently located for conferences as well. Families can enjoy the breakfast, which was excellent. The variety of amusement parks was great with some saying that the water park had the best games. Unfortunately, the spa and pools were not suitable for children, but this did not detract from the overall positive experience. However, one guest did express disappointment that there were no schedules for the amusement parks and that some staff seemed unwelcoming towards children. Additionally, the corridors were chilly for kids once they left the hotel. But overall, families loved staying at Sunway Resort Hotel.

5 Star
Looking for a super premium and luxury stay? Look no further than Sunway Resort Hotel! This lovely 5-star hotel exceeds expectations and offers exceptional facilities and services. While it may be pricey, it is worth every cent for the exceptional experience you'll receive. In fact, out of the seven 5-star hotels this guest stayed at, Sunway Resort Hotel was the best and left them wishing they had stayed there the whole time. The rooms are cleaned to a five-star standard and match the advertised level of luxury. Overall, Sunway Resort Hotel is an exceptional hotel that is richly deserving of its 5-star rating.

Business
Sunway Resort Hotel is a great choice for business travelers. The hotel is conveniently located as it is the same venue as the conference. Guests have noted the hotel as a great place to renew energy for work commitments. While some guests mentioned that the in-room dining was overpriced, the overall sentiment towards the facilities and services for business travelers was overwhelmingly positive.

Accessible
Sunway Resort is an excellent choice for travelers with disabilities. Guests have praised the hotel for its convenient location with the shopping mall just a short 3-minute walk away. The hotel is also commended for having easy connections to the mall, allowing disabled guests to easily access shopping and entertainment options. Guests have described the hotel as comfortable and pleasant with nothing negative to report. We recommend Sunway Resort to anyone looking for a convenient and accessible stay in the area.

Pool Water Slide
Sunway Resort Hotel boasts an incredible pool area that will delight both kids and adults alike. The mini water park with its thrilling water slide and various water activities, is the perfect addition for an exciting and refreshing experience. Guests have expressed how the pool area is a highlight of their stay with many stunning views overlooking the water ventures. It is a perfect place to unwind and enjoy the sunny resort atmosphere. Despite the few negative comments received, many guests have only good things to say about the pool area at Sunway Resort Hotel.

Outdoor Pool
The outdoor pool at Sunway Resort Hotel stands out with its impressive size and beautiful design, leaving guests in awe of its grandeur. Despite some reports of maintenance work being carried out, the pool still appears to be a highlight of the hotel, earning several positive comments from guests. The facilities and services offered by the hotel appear to be satisfactory with some guests reporting no complaints at all. Overall, the outdoor pool at Sunway Resort Hotel appears to be an attractive choice for guests looking to enjoy a refreshing swim in a luxurious setting.

Water Park
If you're looking for a fun-filled weekend staycation, Sunway Resort Hotel is the perfect destination for you! The hotel boasts a great location right next to the Sunway Lagoon theme park and its mini water park, Water Venture. Plus, there's easy access to the mall and the theme park - you won't have to go far for great entertainment! Recent reviews mention that the upgrade is finished and the water park next door made up for any shortcomings. While guests will have to purchase park tickets separately, the water park adds an extra dose of excitement to your visit. Overall, Sunway Resort Hotel has everything you need for a fantastic family getaway.

Luxury
Sunway Resort Hotel is a luxurious haven that has exceeded guests' expectations with its 5-star standards. The newly renovated hotel boasts a stunning decoration and a super premium environment that exudes luxury and sophistication. Guests have praised the hotel's location, services and cleanliness. The rooms are cleaned to a five-star standard and the whole building oozes luxury with world-class amenities. Guests have described the hotel as exceptional, lovely and beautiful and one of the best they have ever stayed in. The hotel's reputation as one of the most luxurious in the world is unparalleled.


Yes, Sunway Resort Hotel has pool(s) that belong to one or more of the following categories: Pool Water Slide, Outdoor Pool, Water Park.

No, a spa isn't available at Sunway Resort Hotel.

No, Sunway Resort Hotel doesn't allow dogs.

Yes, parking facilities are available at Sunway Resort Hotel.

Yes, Sunway Resort Hotel has a gym.

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