Kusatsu, Kusatsu 61836.626741,138.604878(Show on Map)
8.4
Very Good
+5 Photos
+5 Photos
+ 3 Photos3
Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
Kusatsu Onsen Hotel Village is highly regarded for offering a peaceful retreat amidst a serene forest setting, away from Kusatsu Town's bustling tourist spots. Although it is not centrally located, guests appreciate the efficient and complimentary shuttle service that provides easy access to various attractions, including the Yubatake, ski resorts, and the town center. The countryside ambiance, with lodges and log cabins, enhances the unique stay experience, particularly appealing to families seeking tranquility.
The hotel's breakfast and dinner buffet receive high praise for their variety and delicious offerings, with guests favoring Japanese selections. They mention standout features like made-to-order omelets and tempura, and the friendly staff contributes positively to the dining experience. Kusatsu Onsen Hotel Village impresses with its spacious and clean rooms, which are often described as charming and comfortable. The cabins and log houses, some with jacuzzis and cozy fireplaces, add a sense of private retreat, while providing breathtaking views.
Cleanliness is mostly well-maintained, despite some concerns about older parts of the hotel. Guests laud the attentive staff for their service and hospitality, despite occasional communication challenges due to language differences. The spa facilities, particularly the onsen sourced from Yubatake, are highly commended, offering a unique and relaxing experience.
Families find the village to be family-friendly, with ample activities and comfortable accommodations, enhancing the overall appeal for those traveling with children. While Wi-Fi connectivity is limited in some accommodations, the hotel provides diverse swimming facilities, including indoor and outdoor pools that are well-received.
Overall, Kusatsu Onsen Hotel Village is seen as a place offering good value for money, with guests expressing a desire to return due to the welcoming atmosphere, excellent service, and memorable stay experiences. Although bedding receives mixed reviews, the hotel's facilities and charm contribute to a highly praised and memorable visit.
Categories
Golf
This hotel is located adjacent to a 9-hole golf course, providing direct and convenient access for guests. It also offers mini golf facilities on-site.
Spa
This hotel is a popular choice with onsen in Kusatsu. It provides a relaxing experience in one of Japan's most renowned hot spring towns.
Family
The hotel provides a comprehensive resort experience suitable for families. It includes multiple facilities and services designed for a comfortable and enjoyable stay for all age groups.
Pool
This hotel features indoor and outdoor hot-spring baths, four swimming pools, and saunas. It offers various on-site activities, including bowling and karaoke. It is located a short drive from the Kusatsu Kokusai Ski Resort.
Heated Pool
Indoor Pool
Outdoor Pool
Parking
This hotel provides on-site parking for guests, adding convenience for those traveling by car. As a hotel, it likely offers a higher capacity for parking compared to smaller ryokans or guesthouses.
EV charging stations
Tennis
This hotel village offers tennis courts, providing a recreational option alongside its onsen (hot spring) facilities. It is a destination that combines relaxation with sports.
4 Star
Located in the Kusatsu Onsen district, this hotel is near Kusatsu Kokusai Ski Resort. It provides a variety of room types, multiple onsen experiences, recreation options, and local cuisine.
Outdoor Pool
This hotel includes an outdoor pool. It offers a variety of leisure activities and is located in a renowned onsen area.
Indoor Pool
This hotel boasts indoor and outdoor hot-spring baths, along with four swimming pools and saunas. It features various on-site activities, including bowling and karaoke, ensuring a wide range of entertainment options. Kusatsu Kokusai Ski Resort is a short drive away.
EV charging stations
Romantic
Business
Accessible
Heated Pool
Room Types
Tower building Westen style roomProviding free toiletries, this quadruple room includes a private bathroom with a bath, a shower and a hairdryer. This quadruple room is air-conditioned and features a seating area with a flat-screen TV, a wardrobe, a safe deposit box, an electric kettle, as well as a sofa. The unit offers 3 beds.
Annex Building Log house This bungalow features a electric kettle, sofa and microwave.
This cottage is a 15-minute walk from the main building. Shuttle services are provided between the cottage and the main building.
Family Room Selected at Check-In This family room has a seating area and electric kettle. This room can accommodate up to 5 persons.
Wing building Japanese and Western style roomA seating area with a flat-screen TV, a desk, a balcony and a private bathroom are provided in this spacious family room. The unit offers 2 beds and 3 futons.
About Kusatsu Onsen Hotel Village
Registry or License or Notification Number: 群馬県指令中保第273号
Guest Reviews
8.4
Very Good
Review Summaries
Location
Nestled in a serene forest setting, Kusatsu Onsen Hotel Village offers a peaceful retreat away from the bustling main tourist spots of Kusatsu Town. Although it isn't located in the city center nor close to the hot springs and station, the hotel compensates with a highly efficient and complimentary shuttle bus service. This service conveniently connects guests to the Yubatake, bus terminal, ski resorts, and the charming town center, making it accessible without needing a car. The short walk from the Yubatake and proximity to ski facilities add to the allure of this tranquil getaway.
The hotel provides a countryside ambiance, with lodges and log cabins offering a unique and special stay experience, perfect for families and those looking for tranquility. Guests appreciate the spacious and clean facilities, alongside the attentive staff. Although some find the distance from central attractions a downside, the prompt shuttle service and the peaceful environment make it an ideal location for a relaxing weekend retreat.
Breakfast
Guests of Kusatsu Onsen Hotel Village consistently praise the breakfast offerings, noting the overall deliciousness and variety of dishes available. The breakfast buffet is described as satisfying and rich, with options catering to both Japanese and Western tastes. Guests appreciate the authentic flavors, particularly mentioning unique elements such as heated salmon and fresh salads, which set the breakfast apart from typical hotel fare. Made-to-order omelets are highlighted as a standout feature that contributes to the delight of the morning meal.
Both breakfast and dinner are served buffet-style, providing ample choice and satisfying the palates of adults and children alike. The range includes fresh sushi, meats, fruits, and vegetables, which are well-received by the guests. While Western options are somewhat limited, the Japanese selections receive positive remarks. The overall atmosphere during meals is pleasant, enhancing the dining experience.
Guests reflect positively on the plentiful and delicious offerings, with many expressions of satisfaction from families, suggesting that the hotel's breakfast is a key highlight of their stay.
Dinner
Kusatsu Onsen Hotel Village offers a dining experience that predominantly satisfies the palate with its buffet-style approach. Guests often praise the delicious and varied food options available during both breakfast and dinner, highlighting the prepared steak and tempura as standout dishes. The buffet is noted for its quality and the wide variety of options, which many find to be a delightful aspect of their stay. Despite some mentions of being slightly overpriced, the meals are generally regarded as delicious and provide good value for money. The friendly and accommodating staff further enhance the dining experience, although there are occasional issues with organization and wait times during dinner service. Despite a few criticisms regarding specific dishes and logistical aspects, the overall dining experience at the hotel is positively received by most guests.
Rooms
Kusatsu Onsen Hotel Village offers an impressive selection of accommodations that emphasize comfort and space, making it an appealing destination for travelers seeking both relaxation and convenience. Guests frequently highlight the rooms as being spacious, clean, and well-equipped, often exceeding expectations in terms of size and comfort. Many reviews mention the charm and coziness of the cabins and log houses, with some featuring unique amenities like jacuzzis and cozy tatami areas with fireplaces, giving the feel of a private retreat. The Japanese-style family rooms are particularly noted for being well-suited for families, providing ample space and comfort.
The breathtaking views, especially of snowy landscapes, add an extra layer of appeal, creating a serene and picturesque environment. Despite a few isolated concerns regarding older interiors and a musty smell in some accommodations, the majority of reviews praise the hotel's well-maintained and inviting atmosphere. The dining options, with delicious breakfast and dinner buffets, complement the overall positive experience, making Kusatsu Onsen Hotel Village a compelling choice for vacationers looking for a blend of traditional charm and modern comfort.
Beds
Visitors to Kusatsu Onsen Hotel Village have a mixed experience regarding the sleeping arrangements. While some guests find the beds and futons very comfortable, others feel that they are too hard or could benefit from an upgrade. On the positive side, certain guests mentioned they found the futon fluffy and comfortable. However, the pillows seem to be a consistently uncomfortable element for several visitors. There are improvements needed in both bed covers and the single-bed options provided by the hotel. Overall, the reviews suggest varying levels of satisfaction with the bedding comfort.
Cleanliness
At Kusatsu Onsen Hotel Village, cleanliness receives mixed reviews. Many guests appreciated that the rooms were consistently clean and were maintained well, even noting the cleanliness of the natural surroundings. The cleaning staff's attentiveness was often praised, with specific mentions of the clean and pleasant interiors, ensuring no unpleasant odors in many areas. However, some areas fell short of expectations, particularly older parts of the hotel. Challenges were noted in the state of the wooden fixtures and deteriorating balcony railings, which affected overall impressions. The large public bath and some changing rooms required more attention, as issues like hair on the floor and hygiene concerns were reported. Bathrooms, despite being part of the older infrastructure, didn't always meet cleanliness expectations, with instances of dirt and mold highlighted by several guests. Despite these concerns, the hotel's efforts in snow clearance and consistent room cleanliness were appreciated.
Staff
Kusatsu Onsen Hotel Village is celebrated for its exceptionally friendly and courteous staff, who consistently offer excellent service to guests. Visitors appreciate the staff's politeness and kindness, noting their helpfulness and willingness to go above and beyond to ensure a comfortable stay. The front desk staff are highlighted for being pleasant and informative, providing useful guidance to visitors. Despite some communication challenges due to limited English proficiency, the staff's dedication to assisting guests remains evident, allowing for a positive overall experience.
Guests remark on the staff's ability to create an inviting atmosphere, treating everyone with great care and hospitality. Although the team composition includes many young members, their responsiveness and enthusiasm are commendable. The hotel staff not only facilitated a relaxed and enjoyable guest experience but also undertook practical tasks such as snow clearance, further adding to their positive service. While a minor recommendation suggests enhanced communication regarding certain facility rules, overall, the staff's top-notch approach earns high praise, contributing significantly to a pleasant and memorable stay at Kusatsu Onsen Hotel Village.
Wi-Fi
Kusatsu Onsen Hotel Village, nestled in a scenic locale, offers a charming rustic experience with its unique accommodations like log houses, villas, and cottages. However, travelers have noted an area for improvement: the lack of Wi-Fi in these accommodations. While the absence of Wi-Fi in the log houses, cabins, and cottages can deter those needing constant connectivity, the hotel's distinctive lodging experience does offer a chance to disconnect and enjoy a peaceful retreat. For those who do require Wi-Fi, it's important to be aware that connectivity may be limited or nonexistent, so planning accordingly is suggested.
Spa
Kusatsu Onsen Hotel Village boasts an array of impressive spa facilities that have left guests highly satisfied with their stay. Visitors frequently commend the lovely onsen experience, with both indoor and outdoor options available, offering a wonderfully unique experience that stands out as a highlight. The high-quality hot springs, supplied directly from the renowned Yubatake source, are often noted for their spaciousness and comfort. Patrons describe the hot spring facilities as absolutely wonderful, consistently using phrases like very nice, nice, and great. The open-air bath particularly garners positive feedback for its calming ambiance. Overall, Kusatsu Onsen Hotel Village promises a relaxing and memorable spa experience that contributes significantly to the resort hotel's charm.
Pool
Kusatsu Onsen Hotel Village offers an impressive pool experience, catering to both relaxation seekers and families. The hotel features a variety of swimming options, with both indoor and outdoor pools that are particularly appreciated by guests. The indoor pool is especially favored during the winter months, providing a warm and inviting space for leisure activities. Guests can enjoy a large public pool alongside well-maintained indoor and outdoor onsens, adding to the overall relaxation experience with the option to bathe late into the night. Although there is an additional charge for pool use, the facilities are generally well-received for their size and available amenities, with some suggesting that a slightly lower price could enhance the overall value. The hotel's commitment to providing diverse swimming and bathing experiences makes it a notable choice for visitors looking to unwind and enjoy the waters.
Family
Kusatsu Onsen Hotel Village offers an environment that is highly accommodating for families, boasting a wide range of activities for children of all ages. Guests frequently highlight the family-friendly nature of the hotel, noting that it caters well to mixed-age groups, making it an ideal choice for family trips. Visitors appreciate the opportunity for all family members to enjoy themselves, as the facilities cater to both children and adults alike.
The hotel stands out for its comfortable accommodations, particularly the log houses and cabins, which provide a warm and inviting space for families to gather and spend quality time together. Meals served at the hotel are delicious, further enhancing the family-centric experience. The peaceful ambiance of the area contributes to a relaxing stay, enabling families to unwind together.
The village's suitable atmosphere for leisure and family travel makes it a superb option, particularly for those journeying with young children. Guests express a strong desire to return, underscoring the appealing experience offered by the hotel. Overall, Kusatsu Onsen Hotel Village provides a welcoming and enjoyable setting for families seeking a memorable getaway.
4 Star
Kusatsu Onsen Hotel Village offers a compelling stay experience that many guests find to be good value for money. Visitors express a strong desire to return, attributing this to the excellent service and facilities that enhance their stay. Guests frequently describe their visits as unforgettable, highlighting the courteous staff who make first-time visitors feel especially welcomed. The hotel is praised for its cleanliness, warmth, and overall comfort, with many guests rating their experience as superb and outstanding. The high standards of both the staff and the facilities are often cited as reasons for the positive feedback. While some note a discrepancy between the hotel's self-claimed three-star status and their personal expectations, the overall experience, considering the price, is deemed very good. The hotel is described as a place that heals naturally, contributing to a memorably amazing stay for many of its visitors.
FAQ
Yes, Kusatsu Onsen Hotel Village has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Outdoor Pool.
Yes, a spa is available at Kusatsu Onsen Hotel Village.
No, Kusatsu Onsen Hotel Village doesn't allow dogs.
Yes, parking facilities are available at Kusatsu Onsen Hotel Village.
No, Kusatsu Onsen Hotel Village doesn't have a gym.
