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Summary of reviewsHotel Dimasi in Kutaisi is highly regarded for its exceptional location. Nestled in the heart of the city, it provides convenient access to a plethora of restaurants, shops and key tourist attractions such as the main market, central square and Bagrati Cathedral. The vibrant yet peaceful neighborhood, coupled with its proximity to public transport and amenities, renders it ideal for both short and extended stays. Guests particularly appreciate the beautiful, modern two-story building, private parking and cozy courtyard.
The breakfast offerings at Hotel Dimasi, though receiving mixed feedback, stand out for their hearty, filling nature and inclusion of traditional Georgian dishes. Specific items such as khachapuri and potato pastries are often praised. Many guests find the fresh and varied breakfast to be a convenient way to start the day, though some suggest improvements in variety, portion sizes and service timeliness.
Guest reviews highlight the spacious, comfortable and clean rooms as a major positive aspect of Hotel Dimasi. The large bed sizes and cozy accommodations are frequently noted, along with the excellent location. However, occasional maintenance issues and inconsistent housekeeping practices are areas that could benefit from attention.
Cleanliness generally receives high marks with many visitors commending the spotless and cozy rooms and common areas. Despite this, some guests have reported issues with mold, dirty floors and unpleasant odors, suggesting the need for more consistent housekeeping standards.
The staff at Hotel Dimasi are consistently praised for their friendliness, helpfulness and politeness. The receptionists' attentiveness and the multilingual abilities of the administration contribute to the positive guest experience with many guests commending the staff's dedication and hospitality.
Internet connectivity at the hotel presents a mixed picture. While some guests praise the excellent and reliable WiFi, others experience periods of inconsistency and connectivity issues.
Parking at Hotel Dimasi is convenient and satisfactory for many guests with the hotel offering on-site, private and secure parking facilities. The proximity of the parking lot to the hotel and the unique feature of parking in the garden are particularly appreciated.
For families, the hotel offers a cozy, homey atmosphere and spacious rooms, making it a suitable choice for family travel. However, inconsistent room conditions and issues like poor ventilation and signs of wear need addressing.
The beds at Hotel Dimasi receive mixed reviews. While many guests find them comfortable and spacious, others encounter hard mattresses, noisy beds and maintenance issues, resulting in varied sleep experiences.
Overall, Hotel Dimasi is lauded for its prime location, comfortable accommodations and friendly staff, although improvements in breakfast variety, housekeeping consistency and bed comfort could further enhance the guest experience. Show more
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Categories
Family Friendly Hotel
Hotel with Parking
Cheap Hotel
Small Hotel
Room Types
Deluxe Double Room with BalconyThe spacious double room provides air conditioning, a private entrance, a balcony with a quiet street view as well as a private bathroom featuring a bath. The unit offers 1 bed.
Comfort Quadruple RoomOffering free toiletries, this quadruple room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned quadruple room offers a flat-screen TV, a private entrance, soundproof walls, a wardrobe as well as garden views. The unit offers 4 beds.
Twin Room with BalconyOffering free toiletries and bathrobes, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned twin room offers a flat-screen TV, a private entrance, soundproof walls, a wardrobe as well as mountain views. The unit offers 2 beds.
Large Twin RoomProviding free toiletries and bathrobes, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The twin room provides air conditioning, a private entrance, soundproof walls, a wardrobe, as well as a flat-screen TV. The unit offers 2 beds.
Guest Reviews
7.8
Good
Location
Hotel Dimasi in Kutaisi boasts an excellent location that appeals to many travelers. It's situated right in the heart of the city, providing guests with convenient access to numerous restaurants, shops and popular tourist attractions. Reviewers frequently highlight the central position of the hotel, noting it's within walking distance to key sites such as the main market, central square and the Bagrati Cathedral.
The neighborhood is described as vibrant yet peaceful, offering a quiet retreat despite its centrality. Visitors appreciate the proximity to public transport, making it easy to explore the broader region, including destinations like the Martvili and Okatse canyons.
The hotel itself is nestled in a beautiful, modern two-story building with an appealing exterior. It provides additional conveniences like private parking and a cozy courtyard where guests can relax in the evenings. Public amenities, including 24-hour shops and various services, are just a short walk away, enhancing its suitability for both short and extended stays.
Overall, Hotel Dimasi's location is frequently praised as both perfect and excellent, ensuring guests find everything they need close by while enjoying a comfortable and serene environment.
Breakfast
Hotel Dimasi's breakfast offerings receive mixed opinions from guests, but positive notes highlight several aspects. Many guests appreciated the breakfast for being good, varied and delicious with some praising specific items such as the khachapuri and potato pastries. The hearty and filling nature of the breakfast, alongside traditional Georgian dishes, was a definite advantage for those seeking a taste of regional cuisine.
In terms of quality, numerous guests found the breakfast to be fresh and satisfying, appreciating the continuous replenishment of food. The inclusion of breakfast in their stay saved time for many, making mornings more convenient. Delicious and freshly prepared meals including tea, coffee, pastries and standard breakfast items like sausages, boiled eggs and bread were noted as enjoyable.
However, criticisms point to limitations in variety and the portion sizes being sometimes small or insufficient. Some guests found the breakfast to be basic, monotonous, cold or even poor in quality. The late start time of breakfast at 9:00 am was inconvenient for early risers and travelers with early schedules. Inconsistent service quality and specific issues, such as unwashed eggs and stale bread, detracted from the overall experience for some visitors.
While the breakfast at Hotel Dimasi has its strengths in terms of taste and regional specialties, improvements in variety, portion sizes and service punctuality could enhance the overall guest experience.
Rooms
The reviews for the rooms at Hotel Dimasi highlight several positive aspects with many guests noting that the rooms are extremely spacious and comfortable. Cleanliness receives consistent praise with numerous mentions of clean and tidy accommodations. Many reviewers appreciated the large bed sizes and the overall comfort provided. The rooms appear to be quite large with descriptions such as "very big" and "huge" being common. Some guests also enjoyed the nice views available from certain rooms. The location of the hotel is frequently described as excellent, adding to the convenience for travelers.
However, there are some areas for improvement. There are mentions of maintenance issues in the bathrooms, such as problems with shower doors and drainage. Some rooms had occasional unpleasant smells and cleanliness concerns were noted by a few guests, suggesting that housekeeping practices could be more consistent. Additionally, certain rooms did not match the quality shown in pictures and there were occasional reports of mold and insects.
Overall, Hotel Dimasi offers spacious, comfortable and clean rooms in an excellent location, but attention to detail in maintenance and housekeeping could enhance the guest experience further.
Beds
Hotel Dimasi has garnered varied feedback regarding its beds. On the positive side, many guests found the beds comfortable with some even describing them as big, comfortable and accompanied by clean bed linens. Phrases like "big comfortable beds," "beds were great," and "Very comfortable beds" paint a picture of restful nights for several guests. Additionally, some guests appreciated that there was no extra charge for additional beds.
However, not all experiences were positive. Some reviews highlighted issues such as hard and uncomfortable mattresses with descriptions like "mattresses are as hard as stone" and "beds not comfortable" appearing frequently. There were also mentions of squeaky and noisy beds with terms such as "bed squeaks a lot" and "beds were squeaking loudly" lending to a less serene sleep environment for some. Other concerns included bed sheets with yellow stains and beds arranged like in a barracks, which might detract from the overall comfort and aesthetic appeal.
In summary, while some guests enjoyed a comforting and restful experience at Hotel Dimasi, others encountered problems with bed comfort and maintenance, leading to mixed reviews overall.
Cleanliness
Hotel Dimasi offers a generally clean and comfortable stay for its guests with many visitors praising the cleanliness of the rooms and common areas. Reviewers frequently described the rooms as spotless, neat and cozy, highlighting the clean bathrooms, showers and bedding. The hotel itself is noted for being very clean and the spacious rooms are often remarked upon for their comfort and cleanliness.
However, some guests have pointed out inconsistencies in housekeeping, citing instances where rooms and bathrooms were not properly cleaned. Issues such as mold, dirty floors and stained bed sheets have been mentioned, along with complaints about dampness and unpleasant odors in some rooms. Although the hotel generally maintains good cleanliness standards, these occasional lapses have left some guests dissatisfied.
Overall, while most guests appreciate the hotel's cleanliness and comfort, attention to more consistent housekeeping practices could enhance the experience for all visitors.
Staff
Hotel Dimasi has consistently received high praise for its staff, which is often highlighted in guest reviews. The hosts and employees are repeatedly described as friendly, helpful and polite. The receptionists are particularly noted for their pleasant demeanor and attentiveness. Many guests appreciated how the staff met their needs promptly and courteously with some highlighting the multilingual abilities of the administration, which includes fluency in English and Russian.
The positive feedback reflects the staff's dedication to providing excellent service, from being accommodating to helping with luggage and ensuring a welcoming experience. Despite a few minor issues, such as the inability to accommodate an earlier breakfast time, the overall sentiment remains overwhelmingly positive. The management and owners are also commended for their hospitality, kindness and readiness to assist, making guests feel well-received and respected throughout their stay.
Wi-Fi
Hotel Dimasi offers a mixed experience when it comes to internet connectivity. Some guests have found the WiFi to be excellent, working very well and providing a good internet connection. In particular, phrases like excellent wifi and good internet have been highlighted by several visitors. However, there are numerous accounts of the WiFi being unreliable with issues such as the internet being down for an entire night or working sporadically. Some guests mentioned struggling to maintain a connection for more than ten minutes. Despite these mixed reviews, the positive experiences suggest that the hotel is capable of providing a solid internet connection at times, although there may be periods of inconsistency.
Parking
Hotel Dimasi offers a range of parking options that many guests find convenient and satisfactory. The hotel boasts an on-site parking facility that can accommodate around five to eight vehicles, ensuring that guests can easily find parking space directly on the premises. A highlight for many visitors is the availability of free, private and safe parking within the hotel courtyard, providing peace of mind and ease of access. The parking lot, although small, is appreciated for its proximity to the hotel's central location. Guests also mention the unique feature of parking in the garden, adding an extra touch of convenience. Overall, the private and secure parking options greatly enhance the guest experience with the added benefit of it being included in their stay.
Family
Hotel Dimasi offers a mix of experiences for families. Some guests appreciate the family-friendly atmosphere, mentioning the cozy, homey feeling and a welcoming staff that makes family travel easier. Many families found the rooms spacious and clean, noting thoughtful touches like provided toothbrushes and toothpaste. The hotel’s location is ideal with rooms large enough for families, adding to its convenience.
While some enjoyed well-kept family rooms and the setup suitable for groups or young children, experiences were inconsistent. Some rooms showed signs of wear and tear, including issues like water dripping from ceilings and poor ventilation. Despite these concerns, the hotel managed to accommodate by providing better rooms after discussions.
Overall, Hotel Dimasi seems to strive for a family-friendly environment, but there are areas needing improvement to ensure all rooms meet guests' expectations.
No, Hotel Dimasi doesn't have any pool.
No, a spa isn't available at Hotel Dimasi.
No, Hotel Dimasi doesn't allow dogs.
Yes, parking facilities are available at Hotel Dimasi.