Hotel Old Town in Kutaisi is praised for its exceptional central location, which places guests in the heart of the city with easy access to main attractions, restaurants, and cafes. The picturesque views of the river and White Bridge further enhance the experience, making it a perfect spot for sightseeing.
Guests find the accommodations clean and comfortable, with many rooms offering spacious layouts and amenities. Although the hotel does not have an elevator and some areas show signs of aging, the quality of the rooms generally meets guest expectations. The spacious and well-maintained rooms, paired with good value and proximity to the city center, make it a desirable choice for travelers. The slight inconveniences are often overshadowed by the comfort of the beds, which are frequently highlighted for their quality and support.
Cleanliness is a significant positive aspect noted by guests. The hotel maintains a high standard of sanitation in both rooms and common areas. The staff are frequently mentioned for their attentiveness and commitment to addressing any issues, including those occasionally arising with odors or dated decor.
The staff at Hotel Old Town stand out for their friendliness and helpfulness, creating a welcoming atmosphere that impresses visitors. Notable mentions include Abdullah’s exceptional service and Tamara’s reassuring presence at reception. Despite some language barriers, the team consistently delivers polite and professional service, further enhancing the overall guest experience.
While breakfast reviews are mixed, many guests appreciate the quality and organization of the meals, with a hearty breakfast contributing positively to the start of the day. The breakfast service, primarily from a nearby restaurant, faces some criticisms for limited options and occasional tardiness.
Free Wi-Fi receives varied reviews, with some challenges observed. However, the staff’s proactive approach in resolving connection issues adds to the hotel's commitment to guest satisfaction.
Overall, Hotel Old Town offers a comfortable and pleasant stay characterized by an ideal location, clean accommodations, friendly staff, and enjoyable amenities, making it a superb choice for those visiting Kutaisi.
Categories
Honeymoon
AI-generatedLocated in the old town area, this hotel offers a charming and convenient base for exploring the historic sites. Its location and cozy atmosphere make it suitable for a honeymoon stay.
Family
AI-generatedThis hotel is listed among Kutaisi Family Hotels.
Cheap
AI-generatedLocated on Grishashvili Street, this hotel offers budget-friendly accommodation with essential amenities. Its proximity to the old town makes it a convenient and affordable choice for exploring Kutaisi.
Small
AI-generatedHotel Old Town offers a cozy and intimate atmosphere, perfect for travelers looking to immerse themselves in the local culture. Its charming setting and personalized service ensure a memorable stay.
3 Star
AI-generatedLocated on Grishashvili Street, this hotel offers a convenient location and comfortable rooms. It is a good choice for travelers interested in exploring the old town.
Free Wi-Fi
Room Types
Comfort Triple RoomThis air-conditioned triple room has a desk, a balcony, garden views and a private bathroom. The unit has 3 beds.
Suite with City ViewThis air-conditioned suite has a desk, a balcony, garden views and a private bathroom. The unit has 2 beds.
Twin Room with City ViewThis air-conditioned twin room features a desk, a balcony, garden views and a private bathroom. The unit offers 2 beds.
Twin RoomThis twin room has a private bathroom, air conditioning and river views. The unit has 2 beds.
Standard Double RoomThis double room offers a private bathroom, and air conditioning. This double room features a flat-screen TV. The unit offers 1 bed.
Family Room with Garden ViewThis air-conditioned family room features a desk, a balcony, garden views and a private bathroom. The unit offers 2 beds.
Guest Reviews
7.7
Good
Review Summaries
Summarized by AI
Location
Hotel Old Town boasts a remarkable location, drawing consistent praise from guests for its central position in Kutaisi. The hotel is perfectly situated in the very heart of the city, making it an ideal base for exploring the vibrant surroundings. With the main attractions, restaurants, and cafes just steps away, guests enjoy the convenience of having everything within easy walking distance. The stunning views of the river and nearby White Bridge elevate the experience, offering a picturesque setting for a stay.
The proximity to the Kutaisi bus station adds to the hotel's accessibility, allowing travelers to plan excursions effortlessly. Nestled in an old building, the hotel's charm aligns seamlessly with its central urban backdrop. Guests appreciate the strategic position for sightseeing, with landmarks reachable within minutes.
Complementing the prime location are clean and comfortable accommodations, ensuring an enjoyable visit throughout. The hotel provides good value, with hearty breakfasts adding to the overall experience. The staff are frequently noted for being pleasant, further enhancing the inviting environment. Hotel Old Town is a superb choice for those seeking a central location with easy access to Kutaisi’s cultural and historical gems.
Breakfast
Hotel Old Town offers a diverse breakfast experience that garners mixed reviews. Many guests appreciate the breakfast for being excellent, large, and filling, highlighting its delicious taste and good organization. Some find the breakfast options plentiful and satisfying, often noting the welcoming and accommodating staff at the venues where breakfast is served. There are remarks about the breakfast being prepared early for those with specific needs, adding to the positive experiences.
However, there are contrasting opinions, with some guests mentioning that the breakfast is modest, simple, and, in certain instances, not as hearty as expected. The breakfast is served à la carte, rather than as a buffet, which might limit diversity, yet still manages to please many. On the downside, there are critiques about the smaller portion sizes and occasional instances of breakfast being served late or not meeting expectations in terms of timing.
The breakfast, served mostly from a nearby Thai restaurant, is cash only and offers a selection of various set meals. While some guests have mentioned the breakfast being minimal or occasionally cold if hurried, others enjoyed the cozy atmosphere and convenience. Overall, Hotel Old Town's breakfast experience can be a delightful start to the day for many, though it may not meet the expectations of every traveller.
Rooms
Hotel Old Town in the heart of Kutaisi offers rooms that cater well to guests' needs, mostly noted for their spaciousness and cleanliness. Many reviews highlight the convenience of sizable rooms, some with balconies or terraces, adding to the delightful stay in this vibrant area. The rooms generally match their descriptions, providing amenities such as air conditioning and a fridge, enhancing guest comfort. Private bathrooms add to the cozy experience, while large windows offer pleasant views, although some rooms face dimmer settings due to limited lighting.
Despite these positives, the hotel lacks an elevator and some rooms show signs of needing renovations. Noise from adjacent air conditioning units is a noted downside, and the quality of rooms can vary, with some marked by dim lighting or lingering odors. However, the benefits of good value, comfortable beds, and proximity to the city center often outweigh these concerns. Overall, Hotel Old Town presents a viable option for those seeking spacious accommodation in a convenient location, with the character of an older structure requiring some modernization.
Beds
Hotel Old Town impresses guests with its consistently comfortable beds, frequently highlighted as a standout feature. Visitors appreciate the quality of the mattresses, noting their comfort and support. The hotel provides good linens that add to the overall sleeping experience, contributing to restful nights. Despite some comments about room conditions, including peeling wallpaper, the bed comfort remains a strong point. While there are isolated mentions of sagging and squeaky beds, the overall sentiment emphasizes the comfort and cleanliness of the beds, making them a definite highlight for travelers seeking a pleasant stay.
Cleanliness
Nestled in a prime location near the center, Hotel Old Town impresses with its overall commitment to cleanliness and comfort, according to guest reviews. Many visitors describe the hotel rooms as very clean, spacious, and well-equipped, with particular praise for the attentive staff and cleanliness of the common areas. The hotel offers clean towels, sheets, and a good standard of sanitation, which enhances the overall experience for guests.
Despite the general high praise, a few notes of weariness are mentioned, indicating that some parts of the hotel are dated or showing signs of age. There have been occasional complaints about unpleasant odors and specific issues like a smelly bathroom or smoke smell in the rooms, though these seem to be promptly addressed by the staff when brought to their attention.
While a small number of visitors have mentioned aspects like a lack of hygiene products and dated decor, the overall sentiment remains positive. With its combination of very clean rooms, good reception service, and an excellent central location, Hotel Old Town provides a comfortable stay for travelers seeking both convenience and a welcoming environment.
Staff
Nestled in the heart of the city, Hotel Old Town is celebrated for its exemplary staff who contribute significantly to a memorable stay. The reviews paint a portrait of a team consistently described as helpful, kind, and friendly. The reception, in particular, stands out with mentions of a very helpful gentleman and excellent receptionist work. Guests appreciate the attentiveness and care taken by the staff, who are always ready to assist, be it carrying bags or providing insightful tips for excursions and local dining.
Despite occasional language barriers, where some staff members only manage basic English, their professionalism and courteous nature shine through, leaving most guests satisfied with their interactions. Highlights include Abdullah’s exceptional services and the soothing presence of Tamara at the reception. While a few reviews mention lapses in service, overall, Hotel Old Town's staff is lauded for their sweet, helpful demeanor and good communication skills, creating an inviting and warm environment for visitors. The majority of guests leave impressed by the friendly and polite hospitality offered by the team, ensuring a pleasant experience during their stay at the hotel.
Wi-Fi
At Hotel Old Town, guests have experienced mixed feedback regarding the Wi-Fi service. While some guests faced challenges with weak and unreliable internet connections, others reported their Wi-Fi working well, even in their rooms. Notably, a positive takeaway is the hotel staff's responsiveness; any issues reported to reception were promptly addressed and resolved. This attention to guest needs is a highlight of the hotel's commitment to maintaining a satisfactory stay.
FAQ
No, Hotel Old Town doesn't have any pool.
No, a spa isn't available at Hotel Old Town.
No, Hotel Old Town doesn't allow dogs.
No, parking facilities aren't available at Hotel Old Town.
