One thing that stands out about Parkview Astoria Hotel is its exceptional staff. Reviews from guests are full of compliments towards the hotel staff, using words such as polite, helpful, professional, attentive, accommodating, courteous and friendly. Many guests mention the reception staff, specifically Faith and Peter, who were exceptional in their customer service. The restaurant staff also receive praise for their friendly and helpful nature. Despite a few mentions of inconsistent service, the majority of guest reviews express high satisfaction with the staff at Parkview Astoria Hotel. Guests especially appreciate the warm and welcoming hospitality they received with many singling out specific staff members for their exceptional service, such as Kingsley on night duty and Emmanuel in the restaurant, as well as the nice manager and housekeeper, Charles. Overall, if friendly and professional staff are important to you, Parkview Astoria Hotel appears to be a great choice.