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Victoria Crown Plaza Hotel

Lagos , 292b Ajose Adeogun, Victoria Island (Show on Map)

7.2

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Victoria Crown Plaza Hotel is a great choice for those looking for a centrally located hotel in Victoria Island. The hotel's strategic location near popular establishments and bank ATMs was highly praised by guests. The rooms are spacious and well-maintained with comfortable beds and lovely decor. The staff is exceptional, providing exceptional customer service and going above and beyond to assist guests. The hotel's cleanliness is impressive with many guests praising the housekeeping staff. While the breakfast received mixed reviews, some guests enjoyed the delicious food, while others felt that the options were limited and needed improvement. The complimentary wifi is generally good, although some guests encountered issues with the TV channels impacting the connection. Overall, the Victoria Crown Plaza Hotel offers a clean and comfortable stay with exceptional staff and a great location.
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Luxury Hotel

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Family Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

Outdoor Pool

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

4-Star Hotel

Hotel with Outdoor Pool

Room Types

Deluxe King Room Providing free toiletries and bathrobes, this double room includes a private bathroom with a bath and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit offers 1 bed.

Deluxe Twin Room Offering free toiletries and bathrobes, this twin room includes a private bathroom with a bath, a hairdryer and slippers. The spacious air-conditioned twin room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit has 2 beds.

Deluxe Suite This spacious suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The kitchenette is equipped with a refrigerator, kitchenware and a microwave. The suite provides air conditioning, soundproof walls, a minibar, a tea and coffee maker and a flat-screen TV with cable channels. The unit offers 1 bed.

Executive Suite This spacious suite is comprised of 1 living room, 1 separate bedroom and 2 bathrooms with a bath and free toiletries. The fully equipped kitchenette features a refrigerator, kitchenware and a microwave. The air-conditioned suite offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit offers 1 bed.

Presidential Suite This spacious suite includes 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The well-fitted kitchenette has a refrigerator, kitchenware and a microwave. The suite offers air conditioning, soundproof walls, a minibar, a tea and coffee maker, as well as a flat-screen TV with cable channels. The unit has 2 beds.

Studio Providing free toiletries and bathrobes, this suite includes a private bathroom with a bath, a hairdryer and slippers. A kitchenette equipped with a refrigerator, kitchenware and a microwave is available for cooking and storing food. The spacious air-conditioned suite provides a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit offers 1 bed.

About Victoria Crown Plaza Hotel

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Guest Reviews

7.2

Good

Location

The Victoria Crown Plaza Hotel is highly recommended for its strategic location at the center of Victoria Island. Many guests were pleased with how it's near the famous HR Cafe and other establishments that are reachable even with traffic. One guest even said that the location is the only saving grace of the property. The hotel's location also ensures that guests are within walking distance to bank ATMs and entries. Overall, guests highlighted the hotel's location as a great feature with some even mentioning that it's the only thing that they liked about the hotel.

Breakfast

The Victoria Crown Plaza Hotel serves breakfast daily with mixed reviews from guests. Some visitors raved about the delicious food, describing it as lovely, rich, full and filling. The spread was deemed ideal for a good morning meal and some guests couldn't get enough! Others, however, found the breakfast options limited and the menu quality poor. Some travelers felt there was not enough food and the buffet was only available once during their stay, which was not good enough for their expectations. The breakfast was mainly continental and lacked variety, needed to be upgraded and there were no table salt or pepper available for guests use, which seemed unusual according to one review. There was also a suggestion that the hotel staff should apply more of a business mind to the breakfast prep and service, as it was often slow. Another inconvenience for some guests was the serving time which was only from 9 am; it was suggested that the hotel should make the breakfast service earlier for those who need to leave early. Despite these criticisms, some travelers enjoyed the breakfast and location and one review even mentioned that their guests loved it. Overall, the Victoria Crown Plaza Hotel breakfast experience could benefit from more options and quality improvements.

Rooms

If you're looking for a spacious room with lovely decor and comfortable beds, the Victoria Crown Plaza Hotel is perfect for you. The rooms are well-maintained and spacious with some being the biggest among peer hotels. However, some rooms may have issues such as poor lighting, old towels and faulty bathroom doors or shelves. Some even reported sightings of cockroaches and a foul odor in the room. Despite these issues, the staff is friendly and accommodating and they are quick to respond to guests' complaints. Some even received upgrades at no cost to them. The facilities and furniture are due for updating, but the amenities available are decent and the strong WiFi is a plus. In general, the ambience and allure of the room are one of the best and the rooms are spacious and comfortable.

Cleanliness

If you're looking for clean and neat accommodation, Victoria Crown Plaza Hotel might be the right choice for you. Many guests praise the hotel staff for maintaining the cleanliness of the hotel and describe their experience as having the best housekeeping. The bedrooms are consistently described as very clean, inviting and comfortable. On the downside, a few guests mentioned some maintenance issues like water soaking on the wall, old furnishings and some of the pool's cleanliness. Additionally, some guests spotted stains on furniture, old towels and a rusty water kettle. However, these issues seem to be rare exceptions and the overall cleanliness of the hotel is still impressive. Bottom line, if you're willing to accept some minor faults, Victoria Crown Plaza Hotel offers a clean and comfortable stay to anyone looking to relax in a pleasant atmosphere.

Staff

The staff at Victoria Crown Plaza Hotel has been praised by many guests for their exceptional customer service. From the guards to the receptionists, the staff were polite, friendly and always willing to assist. Check-in was fast and efficient and the workers were attentive to their guests’ needs. Despite occasional electrical outages and delays, the staff remained cordial and professional, providing amazing service that went above and beyond expectations. Some guests even noted that the manager and specific employees, such as Opeyemi, Daniel and David, were particularly outstanding in their service. Despite a few negative experiences with rude or incompetent staff members, most guests had a fantastic experience with the hotel staff and appreciated their respectfulness, helpfulness and friendliness.

Wi-Fi

The Victoria Crown Plaza Hotel provides complimentary wifi for its guests, however, there were some isolated instances where it did not work properly. Some guests were impressed with the excellent wifi connection and movie options available. However, there were instances where the wifi connection was not up to par with some guests having to keep their TV on for the wifi to function properly. It was unfortunate that some guests encountered issues with the TV channels not working or having bad sound quality, which in turn impacted the wifi connection. If ever guests do encounter these issues, it is best to reach out to the service desk for immediate assistance. Overall, the internet connection at Victoria Crown Plaza Hotel is good for a Nigerian hotel and the staff is always available to address any wifi concerns.

Yes, Victoria Crown Plaza Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Victoria Crown Plaza Hotel.

No, Victoria Crown Plaza Hotel doesn't allow dogs.

Yes, parking facilities are available at Victoria Crown Plaza Hotel.

Yes, Victoria Crown Plaza Hotel has a gym.

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