Laguna, Avenida Rio Grande do Sul, 700-28.488496,-48.766197(Show on Map)
7.7
Good
+5 Photos
+5 Photos
+ 3 Photos3
Checkin - Checkout datesSat, 29 Aug - Sun, 30 Aug29 Aug - 30 Aug
1 Room2 Guests
Info
Summary of reviews
Summarized by AI
Ravena Cassino Hotel receives high praise for its exceptional beachfront location, offering easy access to Mar Grosso Beach and stunning ocean views. Guests appreciate the convenience of nearby amenities such as markets, restaurants and pharmacies, as well as the hotel's outdoor spaces like the pool and relaxation areas. The hotel's breakfast is another standout feature, celebrated for its diversity, quality and the abundance of freshly prepared items, creating a satisfying and memorable start to the day.
The rooms are noted for their spaciousness, cleanliness and beautiful sea views, though they do suffer from some outdated amenities and occasional maintenance issues. The staff at Ravena Cassino Hotel are highly regarded for their attentiveness, friendliness and helpfulness, significantly enhancing the overall guest experience. Parking is also ample and easy, providing a sense of security and convenience.
Despite its strengths, the hotel does have areas needing improvement. Dinner options are limited with guests pointing out the absence of a full restaurant service and a lack of variety in the buffet. Cleanliness, particularly in bathrooms and the condition of some facilities like the pool have received mixed reviews. The Wi-Fi service, especially in the rooms, is consistently criticized for being weak and unreliable.
Overall, Ravena Cassino Hotel excels in location, breakfast service and staff hospitality, making it a favored destination for beach lovers and families looking for a scenic and convenient place to stay. However, addressing the noted shortcomings, particularly in room maintenance and Wi-Fi connectivity, could further enhance the guest experience.
Categories
Beach
AI-generatedLocated directly on Mar Grosso Beach, this hotel offers immediate beach access. It features an outdoor pool, a terrace, and a poolside bar, enhancing the beach experience with leisure and convenience.
Pool
AI-generatedLocated on Mar Grosso Beach, this is one of the largest hotels in southern Brazil. It features an outdoor pool with panoramic sea views, providing a luxurious experience for guests. Free Wi-Fi and complimentary parking are included.
Pool Lap Lanes
Outdoor Pool
Parking
AI-generatedThe Ravena Cassino Hotel features complimentary on-site parking for its guests. This provides a direct and accessible parking option at no additional cost. Parking is available without the need for valet services.
3 Star
AI-generatedLocated on Mar Grosso Beach, this hotel offers a beachfront location and an outdoor pool with panoramic sea views. It is one of the largest hotels in southern Brazil, providing a comfortable stay and complimentary parking.
Outdoor Pool
AI-generatedLocated on the beach, this hotel features an outdoor pool, a terrace, and a garden for relaxation. It also offers a poolside bar, complimentary breakfast, and room service, enhancing the poolside experience.
Beachfront
Family
Free Wi-Fi
Business
Pool Lap Lanes
Room Types
Luxury Single RoomOffers a garden view.
Luxury Double or Twin RoomOffers a sea view.
Luxury Triple RoomThis triple room offers a pool with a view. The triple room provides a minibar, a wardrobe, a balcony with sea views as well as a private bathroom featuring a shower. The unit offers 2 beds.
Standard Triple RoomThis triple room offers a pool with a view. The triple room provides a minibar, a wardrobe, a balcony with garden views as well as a private bathroom featuring a bidet. The unit offers 3 beds.
Standard Double or Twin RoomThis twin/double room features a pool with a view. The twin/double room features a minibar, a wardrobe, a balcony with garden views as well as a private bathroom boasting a bidet.
Standard Single RoomThis single room features a pool with a view. The single room features a minibar, a wardrobe, a balcony with garden views as well as a private bathroom boasting a bidet. The unit has 2 beds.
Double RoomThis double room offers a pool with a view. Offering free toiletries, this double room includes a private bathroom with a bidet. This double room has a wardrobe, a safe deposit box, a flat-screen TV and a patio. The unit has 1 bed.
Triple RoomThis triple room features a pool with a view. Featuring free toiletries, this triple room includes a private bathroom with a bidet. Boasting a patio, this triple room also features a wardrobe, a safe deposit box and a flat-screen TV. The unit has 2 beds.
Guest Reviews
7.7
Good
Review Summaries
Summarized by AI
Location
Ravena Cassino Hotel boasts an exceptional location, frequently praised by guests for its proximity to Mar Grosso Beach and its breathtaking ocean views. Positioned right on the beachfront, the hotel provides guests with the convenience of easy beach access and mesmerizing sunrises. The picturesque views from the rooms' balconies and windows are a highlight, making the stay even more delightful.
The nearby amenities, including markets, restaurants and pharmacies, add to the appeal, ensuring that everything one might need is within a short walking distance. The central location also allows for easy exploration of the city of Laguna and its charming tourist spots. Guests appreciate the combination of the great beach access and convenient location to downtown commerce and dining options.
Several reviews mention the hotel's pleasant outdoor areas, including the pool and spaces where one can relax while soaking in the seaside atmosphere. The hotel’s excellent breakfast service and the staff's courtesy further enhance the overall experience.
In summary, the Ravena Cassino Hotel stands out for its superb beachfront location, wonderful sea views and convenience, making it an ideal spot for travelers seeking a well-situated and scenic retreat.
Breakfast
The breakfast at Ravena Cassino Hotel consistently receives high praise from guests, characterized by its diversity, quality and abundance. Many reviews highlight the great variety of options available, including fresh fruits, cold cuts, cakes, yogurt and assorted breads, ensuring that the breakfast meets the needs and expectations of many. The availability of fresh and tasty items, such as freshly baked bread and quality coffee, adds a special touch, making the breakfast one of the hotel's standout features.
Guests appreciate the ample and spacious environment where breakfast is served and some have enjoyed the added benefit of a breakfast with a balcony view, enriching their dining experience. The overall consensus points to a delicious and satisfactory breakfast with many noting it as plentiful and well-served.
Despite the overwhelming positive feedback, there are a few mentions of areas for improvement, such as the occasional lack of variety and the freshness of some items. However, these comments are far outweighed by the numerous accolades for what is frequently described as an excellent, wonderful and very good breakfast. The attentive and friendly staff further enhance the breakfast experience, contributing to its high regard among guests.
Overall, Ravena Cassino Hotel's breakfast is celebrated for its variety, quality and satisfying service, making it a memorable part of the stay for many visitors.
Dinner
Guests at the Ravena Cassino Hotel have shared mixed experiences regarding dinner options. There is limited dining availability with several reviews pointing out the absence of a full restaurant service during the evening. Some guests emphasized a lack of variety and high prices for the all-you-can-eat buffet dinner with concerns not only about the limited options but also the lack of gluten-free foods.
On a positive note, when the hotel does offer dinner, it includes the pleasant experience of dining with a view of the sea. The buffet style provides convenience, though it has received criticism for simplicity and lack of diverse choices. Some noted that the hotel could benefit from opening its kitchen at night to provide even just small snacks, given the current absence of evening dining options.
Rooms
Ravena Cassino Hotel offers rooms that are noted for their spaciousness, cleanliness and spectacular ocean views. Guests frequently enjoy the large size and bright ambiance of the accommodations, which often feature balconies overlooking the sea. The rooms provide a comfortable stay with ample space and clean environments, allowing for a relaxing experience.
However, there are some critical points to consider. Many rooms lack air conditioning, which can be problematic in hot weather. The furniture and facilities are markedly outdated with old mirrors, aged bedding and worn-out installations frequently mentioned. Maintenance appears to be an ongoing issue with reports of malfunctioning air conditioning units, old and uncomfortable mattresses and leaky bathrooms.
Despite the pleasant views and roominess, the hotel struggles with poor Wi-Fi in the rooms and cleanliness deficiencies, including dirty bathrooms and occasional bad odors. Some rooms have experienced lapses in housekeeping with remnants of previous guests not properly cleaned.
In conclusion, while Ravena Cassino Hotel impresses with its expansive rooms and stunning sea views, it falls short in terms of modern amenities and consistent maintenance, making it a mixed bag for potential visitors.
Beds
Ravena Cassino Hotel offers a mixed experience when it comes to their beds with a noticeable divide between positive and negative comments. On the positive side, many guests found the beds to be comfortable. There were several mentions of large and spacious beds with clean and sanitized linens, which added to a satisfactory sleeping experience. Bedding was often described as comfortable and there were instances of guests appreciating the quality and size of the blankets.
However, a significant number of reviews pointed out issues with aging and uncomfortable mattresses. Numerous guests reported worn-out, saggy and even broken beds and mattresses. Complaints about dirty sheets, old pillows and bedding in bad condition were common. The practice of combining two single beds to serve as a double bed was frequently criticized, as it affected comfort and left a gap in the middle.
Despite the comfortable beds noted by some, the recurring theme of outdated and poorly maintained bedding suggests that the hotel may benefit from refurbishing its sleeping arrangements to provide a consistently better experience for its guests.
Cleanliness
Ravena Cassino Hotel has received mixed reviews regarding its cleanliness. Many guests appreciated the general cleanliness and organization of the rooms, highlighting clean bed linens and well-maintained accommodations. Some mentioned that the facilities, including the hotel and rooms, were very clean and even fragrant. Guests also commended the clean and spacious rooms, finding them suitable for a quick stay.
However, several reviews pointed out areas that need significant improvement. The bathrooms consistently fell short with reports of mold, dirty floors, rusty drains, hair strands, unpleasant smells and even mosquitoes. The lack of daily room cleaning and old, worn-out linens also led to dissatisfaction. Additionally, the pool's poor condition and the overall worn state of the hotel's facilities were noted.
Several guests felt that the hotel's cleaning services were inconsistent and often superficial, occasionally leaving dust, stained windows and unsanitized surfaces. Overall, while some found the cleanliness acceptable or even good, others felt it left much to be desired, suggesting that a more thorough and regular cleaning regimen could significantly enhance the guest experience.
Staff
The overarching sentiment from guest reviews regarding the staff at Ravena Cassino Hotel is predominantly positive. Guests frequently described the team as attentive, friendly and helpful. Receptionists, in particular, were often highlighted for their courteous and polite demeanor with mentions of specific staff members, such as Marise and Vivian, for their exceptional service. The overall service from the hotel staff was characterized as very good with many reviews praising the prompt and respectful assistance provided throughout their stay.
Service from employees across different areas of the hotel was regularly commended, from reception to cleaning staff, contributing to a broadly well-regarded customer service experience. Hotel management, including figures like Manager Juliano, also received positive recognition for their attentiveness and professionalism.
Despite a few isolated incidents of rudeness and issues like TV maintenance and mask-wearing, the general consensus portrays a highly trained and organized team. The morning and afternoon shifts at reception were particularly noted for their positivity and willingness to assist guests. Overall, the friendliness, politeness and readiness of the staff at Ravena Cassino Hotel significantly enhanced the guest experience, making them a standout feature of the hotel.
Wi-Fi
Visitors to the Ravena Cassino Hotel have repeatedly expressed dissatisfaction with the internet service offered. A common theme is the poor Wi-Fi connectivity, particularly in the rooms where it barely works or is entirely non-existent. Many guests have reported that the signal is weak, slow and often unstable, making it challenging to browse or perform online tasks effectively. Internet reliability seems to be significantly better in the common areas, such as the lobby, but guests expecting in-room access are frequently left dissatisfied. Issues with the Wi-Fi also extend to its functionality with in-room TVs, resulting in a generally frustrating experience for those relying on internet services during their stay. Overall, while Ravena Cassino Hotel has many appealing aspects, the Wi-Fi service leaves much to be desired and requires substantial improvement.
Pool
The pool at Ravena Cassino Hotel is frequently praised for its large size and the additional amenities provided, such as sun loungers, beach chairs and umbrellas. Guests appreciate the availability of towel service and mention the bar near the pool as a nice touch. The pool's spaciousness provides plenty of room for relaxation and enjoyment.
However, there are mixed impressions regarding its maintenance. While some guests highlight the pool as clean and beautiful, others have noted issues with cleanliness, describing instances of murky or green water. A few have commented on the pool being cold, as it is not heated, which might be less appealing during cooler weather.
Overall, the pool area is considered pleasant and well-served with adequate facilities for a comfortable stay, though some maintenance improvements could enhance the experience further.
Beach
The Ravena Cassino Hotel enjoys an enviable position right on the beach, promising guests breathtaking views and easy access to the pristine shoreline. This beachfront location, just a simple street crossing away from the sand, creates a serene backdrop for a relaxing stay. Guests frequently praise the beautiful sandy beaches and note that the soft sand and scenic vistas enhance their experience.
Convenience is a highlight with the hotel providing essential beach amenities such as chairs and umbrellas, allowing guests to lounge comfortably by the sea or pool. The hotel's direct access to the beach is often noted, offering seamless transitions from the room to the waterfront. Proximity to the beach is a recurring theme, emphasizing how effortlessly guests can go from their accommodations to beachfront relaxation.
The views from the rooms further highlight the appeal with many guests enamored by the beautiful seaview and stunning beachfront perspectives. This combination of an excellent location, practical amenities and the charm of the natural surroundings makes the Ravena Cassino Hotel a favored spot for beach lovers seeking a tranquil and visually captivating retreat.
Parking
Ravena Cassino Hotel boasts an impressive array of parking options, frequently praised for their spaciousness and convenience. Guests appreciate the ample, free parking available on-site with some noting the large and easily accessible nature of the parking areas. The hotel features a spacious garage and a big courtyard with parking facilities, which guests find very accommodating.
The parking lot is not only extensive but also surrounded by nature, offering a serene and restful environment. Many reviews highlight the adequacy of parking spaces, ensuring that guests seldom face difficulties in finding a spot. The internal parking is both private and uncovered, providing a sense of security and ease of access.
Though there are mentions of parking being expensive or limited, the overwhelming feedback is positive. Guests value the parking options as a significant benefit of staying at the hotel, often referencing the spacious, quiet and convenient facilities that contribute to an enjoyable stay.
Family
Ravena Cassino Hotel is highly recommended for families seeking a comfortable and enjoyable stay. It offers a range of family-friendly amenities, making it an excellent choice for those traveling with children. Guests frequently highlight its suitability for family stays, from child-friendly rooms to well-structured and safe public spaces. The hotel features a safe pool area and a dedicated children's play area, providing ample opportunities for young ones to have fun.
The hotel is also praised for its attentive and courteous staff, delivering a warm reception and maintaining a welcoming atmosphere throughout. Family gatherings and celebrations are well-supported, thanks to the family-oriented environment and dedicated family event spaces.
One notable feature is the family game room, although some reviews mentioned that it fell short of expectations. Despite this, the overall leisure areas are appreciated for their family-friendly design. With its ideal location and excellent amenities aimed at families, Ravena Cassino Hotel ensures a pleasant holiday experience where children and adults alike can enjoy quality time together.
3 Star
Ravena Cassino Hotel, classified as a three-star establishment, offers a blend of positive and negative aspects that define the overall experience. While the facilities and accommodations are undeniably old and in need of renovation, the hotel manages to meet expectations for its star rating. The structure and interior are outdated with some guests pointing out that items like air conditioning in luxury rooms are subpar or missing entirely. Despite these drawbacks, many visitors commend the hotel for being a good value for money and providing overall good service.
The hotel's prime location, situated right in front of the beach, scores high marks from guests. They appreciate the clean outdoor pool as a refreshing amenity. Ravena Cassino Hotel includes everything expected from a classic high/low season three-star environment, balancing basic facilities with noteworthy positives such as its beachside setting. While it may not offer the luxury of higher-tier hotels, for those seeking an affordable, straightforward vacation spot, this hotel has its merits.
Outdoor Pool
Ravena Cassino Hotel boasts a highly appreciated outdoor pool area that is frequently praised by guests. The pool is described as nice, pleasant and even the best pool some visitors have ever experienced. The area surrounding the pool is well-maintained and features a beautifully wooded landscape, creating a serene and inviting atmosphere for relaxation. It offers easy access and is sizable enough to accommodate numerous guests comfortably. The pool area, often highlighted for its courtesy and cleanliness, provides a comfortable and enjoyable environment for leisure. While the pool is unheated, guests generally find it very good for swimming and relaxation. However, there have been occasional mentions of cleanliness issues, which seem to be exceptions rather than the rule. Overall, the outdoor pool at Ravena Cassino Hotel stands out as a significant positive feature, contributing to a pleasant and memorable stay.
Dog Friendly
Ravena Cassino Hotel is a welcoming destination for travelers with pets, particularly those with dogs. The hotel is dog-friendly, offering specific dog-friendly rooms and designated dog-friendly areas. Guests can find adequate dog walking areas which add convenience for pet owners. Pets, particularly small ones, are embraced with a lot of love and acceptance from the hotel's staff, which contributes to a pleasant stay for both pets and their owners.
However, potential guests should be aware that the pet policy is somewhat strict and access for pets is limited to certain areas of the hotel. The hotel allows pets with conditions, which means that only small pets might be accepted and there could be an associated pet fee that may not be clearly advertised in advance. Despite these limitations, overall, the hotel provides good facilities for dogs and maintains an acceptable pet policy that ensures a decent experience for pet owners.
Beachfront
Situated right in front of Mar Grosso Beach, Ravena Cassino Hotel offers an exceptional beachfront location, ensuring guests experience stunning ocean views and easy access to the sandy shores. The spacious hotel not only overlooks the beach but also provides a mesmerizing landscape that highlights the beauty of the sea. With rooms offering direct views of the beach, visitors can fully immerse themselves in the coastal ambiance. The hotel's prime position allows for effortless beach access, making it convenient for guests to enjoy the seaside. Many reviewers laud the combination of the hotel's amenities — such as the pool and availability of beach chairs — with its proximity to the shoreline as a definitive plus. Even though there are a few mentions of limited direct beachfront access, the overall sentiment is overwhelmingly positive with many highlighting the wonderful beachfront views and excellent location. The beachfront setting of Ravena Cassino Hotel stands out as one of the best in Santa Catarina, providing an unforgettable seaside experience.
FAQ
Yes, Ravena Cassino Hotel has pool(s) that belong to one or more of the following categories: Pool Lap Lanes, Outdoor Pool.
No, a spa isn't available at Ravena Cassino Hotel.
No, Ravena Cassino Hotel doesn't allow dogs.
Yes, parking facilities are available at Ravena Cassino Hotel.
