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Hilton Garden Inn Lancaster

Lancaster , 101 Granite Run Drive (Show on Map)

8.4

Very Good

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1 room2 guests 1 room, 2 guests

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Info Hilton Garden Inn Lancaster, located just off Highway 30, provides convenient access to local attractions such as Clipper Magazine Stadium, Fulton Theatre and Lancaster Central Market, as well as Spooky Nook Sports, Dutch Wonderland and the Amish Village. Guests are invited to relax in the indoor pool and heated spa, enjoy dining in the on-site restaurant and take advantage of evening room service. The hotel offers numerous amenities, including connecting rooms, free parking, complimentary Wi-Fi, non-smoking rooms, Digital Key access and Streaming TV. Additional facilities include an indoor pool, fitness center, pet-friendly rooms, a business center and meeting rooms, making Hilton Garden Inn Lancaster the ideal choice for both leisure and business travelers.

Summary of reviewsThe Hilton Garden Inn Lancaster offers good value for money and provides guests with very good facilities and services. However, some guests found the prices to be high and not competitive. A few rooms and facilities require updating, such as the heavily mildewed shower tile walls and grungy floor tiles. Despite this, the hotel still provided a comfortable place to stay. While some guests were disappointed with the view and found the hotel to be run down with nothing open on Sunday, others had a nice experience. Overall, there were mixed reviews with some guests finding it disappointing and others feeling it was unexpectedly not good.
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Categories

Hotel near Golf Courses

Hotel Taking Steps Towards Sustainability

Hotel with Swimming Pool

Indoor Pool

Business Hotel

Accessible Hotel

Hotel with Gym

3-Star Hotel

Hotel with Indoor Pool

Room Types

Double Room with Two Double Beds - Non-Smoking The quadruple room's kitchen, which features a refrigerator, is available for cooking and storing food. Featuring a balcony, this quadruple room also provides air conditioning, a tea and coffee maker and a flat-screen TV with cable channels. The unit offers 2 beds.

King Room - Non-Smoking The unit offers 1 bed.

Deluxe King Room Spacious rooms have vaulted ceilings.

Deluxe Queen Room with Two Queen Beds The unit has 2 beds.

King Room with Scenic View The unit has 1 bed.

Double Room with Two Double Beds and View This quadruple room features a seating area, heating and a TV with cable channels. The unit offers 2 beds.

King Room with Roll-In Shower - Mobility Access This double room features air conditioning, tea/coffee maker and microwave.

Deluxe King Room with Sofa Bed - Non-Smoking This quadruple room has air conditioning, a tea and coffee maker, a flat-screen TV with cable channels and a balcony. The unit has 2 beds.

Double Room with Two Double Beds and Courtyard - Non-Smoking The quadruple room provides air conditioning, a tea and coffee maker, a safe deposit box, heating and a flat-screen TV with cable channels. The unit offers 2 beds.

About Hilton Garden Inn LancasterDiscover the best of Lancaster at the Hilton Garden Inn Lancaster, conveniently situated off Highway 30. Within a four-mile radius, guests can easily access attractions such as Clipper Magazine Stadium, Fulton Theatre, and Lancaster Central Market. A mere 10-minute drive allows visitors to explore Spooky Nook Sports and Dutch Wonderland, while the Amish Village is just 10 miles away. The hotel invites guests to unwind in the indoor pool and heated spa, while also offering delicious dining options in the on-site restaurant and evening room service from 5pm to 10pm.

Hilton Garden Inn Lancaster boasts an array of amenities designed to cater to the diverse needs of its guests. The hotel offers connecting rooms, free parking, complimentary Wi-Fi, and non-smoking rooms for a comfortable and convenient stay. Additionally, the Digital Key feature provides seamless access to rooms, while the Streaming TV service ensures entertainment is always available.

The hotel also features an on-site restaurant for guests to enjoy delectable meals without having to venture far. The indoor pool and fitness center enable visitors to maintain their fitness routine during their stay, and pet-friendly rooms ensure that even four-legged family members are welcome. For business travelers, the hotel provides a business center and meeting rooms, making it the perfect choice for both leisure and work-related trips to Lancaster.

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Guest Reviews

8.4

Very Good

Location

The Hilton Garden Inn Lancaster boasts an excellent location according to guest reviews. It is conveniently situated close to the highway, making it easily accessible. The hotel is also close to various sights, making it an ideal location for those visiting Dutch Country. The location is highly praised by guests with many saying it was great, convenient and suitable for their needs. Travelers appreciate the hotel's proximity to surrounding stores and restaurants. The central location of the hotel is also appreciated as it is close to conference facilities and within ten minutes of where some guests had to be. In sum, the location, staff and cleanliness of the Hilton Garden Inn Lancaster are all highly regarded by those who have visited.

Breakfast

The breakfast options at Hilton Garden Inn Lancaster seem to have received mixed reviews from guests. Some guests were disappointed that there was no free breakfast available and that the grab-and-go breakfast lacked variety and was quite sparse. Some guests expected a continental breakfast but were informed that it was not available. Additionally, the breakfast kitchen was closed and there was no hot breakfast available. However, others appreciated the grab-and-go breakfast bags that were provided and suggested adding fruit or a banana to them. Some guests enjoyed the breakfast and found it nice in the morning, while others were limited in their options, confused by the setup or disappointed by the absence of breakfast on the weekends. Despite these mixed reviews, many guests found the bagged breakfast to be a good alternative to the restaurant due to Covid restrictions.

Rooms

Staying at the Hilton Garden Inn Lancaster means checking into a very clean hotel that will fulfill your basic needs. The beds are comfortable and the rooms are spacious and well-equipped, including the pool and spa areas. The staff is friendly and helpful, ensuring your room is ready and clean upon arrival. This hotel has a good location with some rooms offering great views, but be aware that some previous guests have reported foul smells and minor wear and tear in some of the rooms. Although the rooms are generally very clean, some guests have reported issues with high or no ventilation in the bathrooms, low toilet bowls and ants. Overall, the rooms are comfortable and modern with some featuring a beautiful balcony leading outside. The hotel's only drawback is the bagged breakfast and the limited parking availability in proximity to some of the rooms.

Beds

If you're looking for a hotel with comfortable beds, look no further than the Hilton Garden Inn Lancaster. Guests rave about the comfort of the beds, describing them as spacious and really comfy. One guest even declared that the bed was the most comfortable they had ever slept in at a hotel. The pillows also come highly recommended with one guest saying they were super comfy and another complimenting how clean they were. However, there were a few isolated incidents where guests mentioned the beds were too small or weren't made properly with towels left in the fridge. Overall though, the hotel seems to deliver on its promise of a good night's sleep.

Cleanliness

Guests consistently praise the Hilton Garden Inn Lancaster for its cleanliness. Reviews repeatedly mention the spotless and clean state of the hotel, including the rooms, pool, spa and halls. Some guests describe the hotel as modern and beautifully kept and even the grout in the bathroom was mildewed in just one review. Most guests had no complaints about the cleanliness, however, some guests reported finding used face cloths left and garbage pails that were filthy with gunk and muck inside. Nevertheless, guests who stayed here found the hotel to be very clean and comfortable with helpful, friendly staff.

Staff

The Hilton Garden Inn Lancaster is a fantastic place to stay if you want a friendly and accommodating staff. The staff is always great and super friendly, making guests feel welcome from the moment they arrive. The bartenders and check-in staff are especially helpful and polite, while the front desk folks are amazing. Heather at the front desk is often singled out for her kindness and Shana in the bar and restaurant is fantastic. Although some guests felt that the check-in and check-out process took too long, the helpfulness and friendliness of the staff more than made up for it. On the whole, the staff is sweet, caring and very prompt in attending to guests' needs. Despite one or two negative comments about staff rudeness, most guests found the staff to be pleasant, professional and expert in handling any issues that arose. In short, if you want a clean and comfortable room with a great location and an attentive and welcoming staff, the Hilton Garden Inn Lancaster is definitely worth checking out.

Pool

If you're looking for a relaxing stay at a hotel in Lancaster, you'll definitely want to check out the Hilton Garden Inn. The indoor pool and spa are perfect for unwinding after a day of exploring the city. Even on rainy days, the adorable courtyard makes accessing the pool worth it. Although the pool is smaller than expected, it's still very nice and clean and open late for those who want to take a dip before bed. The hot tub is a great addition and guests rave about how clean it is. The hotel even offers rooms right next to the fitness center and pool, making it easy to stay active during your stay. Bonus: if you time it right, you may be able to enjoy the pool and hot tub all to yourself. Don't miss out on this hotel's wonderful amenities for relaxation and recreation.

3 Star

The Hilton Garden Inn Lancaster is a good value hotel with very good facilities and services. However, some guests were disappointed with the high price and felt that it wasn't the most competitive in terms of pricing. Some rooms and facilities require updating and attention, such as the heavily mildewed shower tile walls and floor tile which some found to be grungy. Despite this, the hotel still provided guests with a comfortable place to stay and rest. However, some felt that it was not worth the price and that they could have stayed elsewhere cheaper. Additionally, some guests were disappointed with the view and found that the hotel was run down with nothing open on Sunday. Overall, guests had mixed experiences at the Hilton Garden Inn Lancaster with some finding it nice, but disappointing and others feeling that it was unexpectedly not good.

Yes, Hilton Garden Inn Lancaster has pool(s) that belong to one or more of the following categories: Indoor Pool.

No, a spa isn't available at Hilton Garden Inn Lancaster.

No, Hilton Garden Inn Lancaster doesn't allow dogs.

No, parking facilities aren't available at Hilton Garden Inn Lancaster.

Yes, Hilton Garden Inn Lancaster has a gym.

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