Holiday Inn Lancaster, an IHG Hotel
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Summary of reviewsHoliday Inn Lancaster, an IHG Hotel is an ideal place for a family vacation. The hotel boasts an inviting indoor pool for kids to have fun and a gym overlooking it for parents to work out. Guests loved the delicious breakfast that is hassle-free and the hotel's attractive room rates make it an affordable option for families on a budget. However, a few visitors complained of the long wait to change rooms and potential door collisions. Others have mentioned that the staff was unfriendly towards children from traveling basketball teams. Despite the minor downsides, the hotel is still an enjoyable place to stay, perfect for family trips or a child's birthday celebration.
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About Holiday Inn Lancaster, an IHG Hotel
Guest Reviews
Holiday Inn Lancaster, an IHG Hotel is a conveniently located property that offers ease of access to travelers. Situated in the heart of downtown Lancaster, the guests have described it as the perfect location for various purposes like attending conventions, enjoying great restaurants, shopping and exploring local attractions. The property's proximity to the convention center and the Fulton theatre has been praised by many guests. Guests find it very easy to arrive and depart from the hotel due to its central location. The hotel boasts a clean and urban setting, making it an enjoyable stay for a walk around town. The hotel offers easy access to various bars, restaurants, shops and attractions within walking distance, making it a perfect location for guests looking to explore the city. Guests mentioned that the property offered convenient parking services for those bringing their vehicles. The staff has been praised for their friendliness and hospitability, making the overall experience even better. Overall, guests seem to have had a great experience during their stay and the location and facilities of the property played a significant role in their satisfaction.
Holiday Inn Lancaster, an IHG Hotel offers guests the convenience of breakfast in their on-site restaurant. While some guests had negative experiences with slow service, moldy fruit and limited options, the majority of guests enjoyed the freshly cooked and delicious breakfast. Some guests also received breakfast vouchers as part of their stay, but were not informed of the need for a reservation, resulting in some disappointment. Overall, those who enjoyed the breakfast found it to be great, excellent and the best hotel breakfast they've had. However, those who were dissatisfied with the breakfast also found it to be gross, overpriced and dishonestly advertised. It's important to note that breakfast is not included in the room price and it's recommended to double-check with the front desk on breakfast hours, voucher requirements and fees. If you're looking for a wider variety of breakfast options, it might be best to skip the hotel breakfast and explore nearby restaurants.
Holiday Inn Lancaster, an IHG Hotel, is a clean and spacious hotel with comfortable beds. Although some rooms had a smell and bathrooms were dirty, the overall cleanliness of the hotel impressed guests. Some rooms need updating, but the suites are large and offer privacy between the living area and bedroom. Additionally, some guests experienced issues with the room temperature, broken TV and dirty showers, but the staff was helpful in reassigning rooms. The rooms on the same floor as the pool, fitness center and laundry room were convenient. However, guests were disappointed with the dishonest advertising of breakfast being included when it wasn't. Despite some negative experiences, the hotel's cleanliness and comfortable beds make it a decent option for travelers.
Holiday Inn Lancaster, an IHG Hotel, offers its guests comfortable and clean beds to make their stay a relaxing one. Although some guests were not fond of the pillows, many praised the level of comfort the beds provided. The rooms featured different types and sizes of beds, including kings and queens, which were all enjoyed. Some guests found the beds to be too hard or, conversely, too soft, but the vast majority proved to be super comfortable. Overall, the beds and pillows were deemed wonderful and the hotel's guests reported enjoying a great night's sleep.
The Holiday Inn Lancaster, an IHG Hotel boasts exceptional cleanliness and tidiness, making it a popular choice among guests. The rooms and facilities are kept up-to-date, while the staff are friendly and accommodating. While there were a few negative comments regarding room cleanliness and functionality of certain amenities, the majority of guests described the overall hotel as clean and well-maintained. The hotel's location also received praise with many guests highlighting the quiet surroundings. Overall, for a comfortable and clean stay in Lancaster, visitors need look no further than the Holiday Inn.
The staff at Holiday Inn Lancaster, an IHG Hotel, are absolutely incredible! Guests have praised the friendly, approachable and accommodating staff who went above and beyond to ensure that they have a comfortable stay. Some names were even mentioned, including Jeff, Mike the cook and Kate who was particularly kind and welcoming. The restaurant also received high praise, along with the indoor pool and other facilities. While a few guests encountered some unfriendly staff members or issues with housekeeping, the overall consensus is that the staff at this hotel are warm, welcoming and more than willing to help. Whether you're asking for guidance from reception, enjoying breakfast in the dining room or interacting with the kind night supervisor, the staff are sure to make your stay unforgettable.
The Holiday Inn in Lancaster offers guests a nice indoor pool located on the 4th floor. It's a hit with kids and adults alike and the gym overlooking the pool adds an extra touch of convenience. Some guests noted that their room key didn't work on the main pool entrance and that the pool was closed at one point, which left their grandkids disappointed. A few guests also suggested that mats be placed on the outside of the pool to prevent slips and accidents. While some guests mentioned that the pool could have been cleaner or warmer, the majority had positive things to say about it with several describing it as fabulous or awesome. Overall, the pool is a great amenity for families or anyone looking to relax and unwind during their stay at the Holiday Inn in Lancaster.
Parking can be a crucial issue to consider for travelers and the confirmed guest reviews of 'Holiday Inn Lancaster, an IHG Hotel' have left a mixed impression of the parking situation. However, some guests had an excellent experience with the hotel's parking options, emphasizing the convenience and efficiency of the hotel's garage. The location of the adjacent parking lot was also appreciated for the easy access it offered. Nevertheless, a few guests found that the hotel's parking fees were unreasonable, particularly since they still had to pay despite being in the hotel's garage next door. Additionally, some reviews pointed out that there was limited parking due to construction work or that the front desk made mistakes while handling parking fees. Despite these occasional drawbacks, most guests agreed that the parking situation was decent, particularly those who enjoyed free garage parking offered by the hotel.
Holiday Inn - Lancaster is a great destination for a family trip with kids. The hotel's indoor pool is perfect for kids to splash around in and the gym overlooking the pool is a great place for parents to get in a workout while keeping an eye on the kids. Breakfast at the hotel was delicious, providing a nice start to the day without the hassle of searching for a breakfast spot. The prices of the hotel rooms are also reasonable, making it fit for a budget-friendly trip. However, some guests experienced long waits for room changes and the possibility of collision with bathroom and bedroom doors in some rooms. In addition, some guests noted that staff could be unfriendly to children with traveling basketball teams. Overall, a nice place to stay and an excellent destination for a child's birthday or a family trip.
Yes, Holiday Inn Lancaster, an IHG Hotel has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Holiday Inn Lancaster, an IHG Hotel.
Yes, Holiday Inn Lancaster, an IHG Hotel welcomes dogs.
Yes, parking facilities are available at Holiday Inn Lancaster, an IHG Hotel.
No, Holiday Inn Lancaster, an IHG Hotel doesn't have a gym.
