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Residence Inn by Marriott Lancaster

Lancaster , 1450 Harrisburg Pike (Show on Map)

8.9

Excellent

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Residence Inn by Marriott Lancaster hotel provides exceptional customer service from a friendly and professional team of staff. Check-in is quick and easy and guests are made to feel welcome and comfortable throughout their stay. Front desk clerks are knowledgeable and accommodating, offering excellent recommendations for things to do in the area. Mary Ellen stands out for her kindness and attentiveness. Although some guests noticed that not all staff members were wearing masks correctly, overall, the staff is professional, courteous and extremely helpful. If you're looking for a hotel with a great team of staff, the Residence Inn by Marriott Lancaster is the perfect destination.
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Categories

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Dog Friendly Hotel

Hotel with Swimming Pool

Heated Pool Indoor Pool

Hotel with Indoor Pool

Hotel with Heated Pool

Room Types

Studio, 1 King, Sofa bed The double room provides air conditioning. The unit offers 1 bed.

Studio, 2 Queen, Sofa bed The double room features air conditioning. The unit has 1 bed.

1 Bedroom Suite, 1 King, Sofa bed The double room offers air conditioning. The unit offers 1 bed.

King Studio with Sofa Bed and Adapted Tub - Mobility Accessible The unit has 2 beds.

King Studio with Sofa Bed - Hearing Accessible The unit offers 2 beds.

Queen Studio with Sofa Bed - Hearing Accessible The unit offers 3 beds.

About Residence Inn by Marriott Lancaster

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Guest Reviews

8.9

Excellent

Location

Residence Inn by Marriott Lancaster is strategically placed in an unbeatable location that is perfect for exploring Lancaster, Pennsylvania. Guests are thrilled that the hotel is positioned in an Amish location, giving them a unique experience that is hard to find anywhere else. And if you're pressed for time, the hotel is conveniently situated close to grocery shopping and restaurants, making it easy to grab what you need and quickly head out. The proximity to Wegmans grocery market also means you won't have to worry about going too far for some quick shopping. The hotel is also at walking distance to several attractions including an awesome park, making it ideal for guests who want to soak up the atmosphere of the city. With its good location, you won't have to travel much to visit downtown or other entertainment spots. Overall, the location of the Residence Inn by Marriott Lancaster is a great draw for guests, whether you're in town for business, leisure or simply to explore.

Breakfast

Guests at Residence Inn by Marriott Lancaster have mixed reviews about the breakfast. However, most guests praised the hotel for providing a good breakfast that had a great variety of options. Guests also appreciated that they could take their breakfast back to their rooms. Others noted that the breakfast was excellent and well-manned with abundant food. One guest mentioned that the buffet breakfast was probably the best they had while staying at a hotel. Additionally, the breakfast had full hot and cold options that had everything guests needed. While some guests had minor issues with delays in getting their breakfast, others noted that the quality of the food was decent and good. However, a couple of guests mentioned that the breakfast could be better and that the waffles were cold and burnt. Overall, most guests were satisfied with the quality and variety of breakfast at Residence Inn by Marriott Lancaster.

Rooms

The Residence Inn by Marriott Lancaster boasts of stylish and comfortable rooms that are perfect for families traveling with young children or seniors. Guests have praised the spacious and clean rooms, particularly the king size suites that come with a huge kitchen area and stainless steel appliances. The modern design and decor create a pleasant environment that is very up to date with some guests even commenting that the hotel is brand new. Despite some minor issues with worn-out beds and lights not working, most guests rave about the comfort of their beds and the luxury of their showers. Overall, a fine stay in a great location.

Cleanliness

Residence Inn by Marriott Lancaster is a hotel that takes cleanliness seriously. The facility is mostly clean and very well-maintained, providing guests with a comfortable and safe experience. Everything is kept clean and comfortable, from the rooms to the grounds. Guests mentioned that the hotel was very clean and quiet, making for a pleasant stay. Reviews consistently noted the cleanliness of the hotel in all areas and the presence of modern amenities that make the stay even more enjoyable. However, a few negative experiences, such as rooms not being ready, bugs observed in the rooms and dirty bathrooms or walls, underscore the importance of upholding the accommodation's high cleaning standards. Overall, most guests were impressed by the hotel's cleanliness and the staff's attention to detail.

Staff

The Residence Inn by Marriott Lancaster offers exceptional customer service from a team of friendly and professional staff. From the front desk to the kitchen staff, everyone seemed to be proud of their jobs and always had a smile on their face. Check-in was quick and the staff went out of their way to make guests feel welcome and comfortable. Guests remarked that the front desk clerks were knowledgeable and accommodating and they received excellent recommendations for things to do around town. Mary Ellen was a standout with guests raving about her kindness and attentiveness. Although some guests observed that not all staff members were wearing masks correctly, overall, the staff was professional, courteous and extremely helpful. If you're looking for a great hotel with an excellent staff, the Residence Inn by Marriott Lancaster is the perfect destination.

Yes, Residence Inn by Marriott Lancaster has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

No, a spa isn't available at Residence Inn by Marriott Lancaster.

Yes, Residence Inn by Marriott Lancaster welcomes dogs.

No, parking facilities aren't available at Residence Inn by Marriott Lancaster.

No, Residence Inn by Marriott Lancaster doesn't have a gym.

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