Santa Catalina, a Royal Hideaway Hotel - Gran Lujo

Las Palmas de Gran Canaria, León y Castillo, 22728.12108,-15.428184(Show on Map)

9.0

Excellent

+5 Photos

+ 3 Photos3

Checkin - Checkout datesSun, 28 Jun - Mon, 29 Jun28 Jun - 29 Jun

Info

Summary of reviews

Santa Catalina, a Royal Hideaway Hotel - Gran Lujo is a luxurious and historic hotel situated in a beautiful park surrounded by greenery and palm trees. The hotel's central location makes it easy to access the main points of interest in the city. The excellent breakfast buffet offers a variety of delicious options, including made-to-order eggs and an exceptional coffee selection. The dinner experience at the Michelin-starred 1890 restaurant is fantastic, but some guests found the restaurant selection limited. The hotel boasts comfortable and spacious rooms with high-quality beds and towels. The hotel's cleanliness is outstanding with exceptional attention to detail. The friendly and accommodating staff provide a genuine 5-star hotel experience with the spa, gym and pool facilities highly praised. Santa Catalina is a truly five-star experience that lives up to its "Royal Hideaway" claim, offering a little piece of paradise in Gran Canaria. Guests rave about the hotel's historic atmosphere, luxurious fittings and understated elegance. It's a must-see destination for those interested in history, architecture or those who appreciate a beautiful hotel.

Categories

Luxury

This historic 5-star hotel features neoclassical design, a Michelin-star restaurant, and a rooftop bar with an exclusive infinity pool and pool concierge service. It offers a full-service spa with a hydrotherapy circuit and luxury amenities.

Historic

Opened in 1890, this is the oldest hotel in Las Palmas and one of the oldest in the Canary Islands. It is a listed Architectural and Cultural Heritage site, showcasing English colonial and Neo-Canarian architecture by notable architects. It has hosted numerous famous guests, including Winston Churchill and Agatha Christie.

Honeymoon

This 5-star historic hotel is nestled within lush gardens and features an outdoor pool, multiple restaurants, a rooftop bar, and a wellness center with hot tubs, Turkish baths, and beauty treatments, providing a luxurious and romantic setting for a honeymoon. It offers a high standard of service and is recognized as a top luxury and romantic hotel.

Spa

The state-of-the-art wellness center features a hydrotherapy pool, multiple hot tubs and saunas (Finnish, biosauna, Turkish bath), a sensations shower circuit, ice fountains, and contrast pools.

Family

This luxury hotel offers a family-friendly environment with amenities such as swimming pools and fine dining. It is located in the Ciudad Jardin neighborhood.

Romantic

This iconic 5-star hotel offers a luxurious and romantic experience with its lush gardens, outdoor pool, rooftop bar, and wellness center. Its classic charm, elegant atmosphere, and warm hospitality create a memorable stay.

Pool

This hotel offers multiple swimming pools, gourmet restaurants, a spa, and leafy gardens. The hotel provides direct access to the beach and is known for excellent facilities.

Outdoor Pool

Business

The hotel has a conference center and 6 meeting rooms. It offers amenities such as complimentary wireless internet access, concierge services, and dry cleaning/laundry services. There is also a health club and an outdoor pool.

Accessible

The hotel offers a range of facilities for guests with disabilities, including wheelchair-accessible facilities. It provides emergency cords in bathrooms, lower bathroom sinks, higher level toilets with grab rails, and upper floors accessible by elevator.

Gym

This hotel features a fitness center with a 'Good GymFactor', offering more than 20 cardio machines and dumbbells up to 35 kg. The gym is available for free and is part of an extensive wellness center that includes a spa, indoor pool, sauna, and steam room, providing a comprehensive fitness experience.

EV charging stations

This 5-star hotel offers an electric vehicle charging station on-site. It also provides a range of luxury amenities including an outdoor swimming pool, fitness centre, spa, and multiple dining options, contributing to a high-quality stay for guests with electric vehicles.

5 Star

This iconic 5-star hotel offers a blend of luxury, elegance, and relaxation. It features three restaurants, including one with a Michelin star, extensive gardens, and superb swimming pools, providing a haven of peace in the city.

Outdoor Pool

This hotel offers a luxurious experience with its outdoor pool, combining elegance and comfort. The pool area provides a relaxing atmosphere with high-quality service, making it a top choice for discerning guests.

Room Types

Junior Suite Premium Featuring a balcony, this spacious, air-conditioned suite has classic décor, ceiling fan, tea and coffee making facilities, safe and living area with flat-screen satellite TV. The bathroom features a shower, bathtub and premium toiletries. Free WiFi is provided. This room includes VIP Service (Adults Only): - Exclusive access to rooftop infinity pool with pool concierge service at Alis Bar; - Access to hydrotherapy circuit; - Luxury toiletries; - Pampering menu (additional charge).

Junior SuiteThis spacious, air-conditioned suite has classic décor, ceiling fan, tea and coffee making facilities, safe and living area flat-screen satellite TV. The bathroom features a shower and premium toiletries. Free WiFi is provided. This room includes VIP Service (Adults Only): - Exclusive access to rooftop infinity pool with pool concierge service at Alis Bar; - Access to hydrotherapy circuit; - Luxury toiletries; - Pampering menu (additional charge).

SuiteThis spacious, air-conditioned suite has classic décor, ceiling fan, tea and coffee making facilities, safe and living room with area flat-screen satellite TV. The bathroom features a shower, bathtub and premium toiletries. Free WiFi is provided. This room includes VIP Service (Adults Only): - Exclusive access to rooftop infinity pool with pool concierge service at Alis Bar; - Access to hydrotherapy circuit; - Luxury toiletries; - Pampering menu (additional charge).

Deluxe SuiteThis spacious, air-conditioned suite has classic décor, ceiling fan, tea and coffee making facilities, safe and living room with area flat-screen satellite TV. The bathroom features a shower, bathtub and premium toiletries. Free WiFi is provided. This room includes VIP Service (Adults Only): - Exclusive access to rooftop infinity pool with pool concierge service at Alis Bar; - Access to hydrotherapy circuit; - Luxury toiletries; - Pampering menu (additional charge).

Superior DeluxeThis spacious, air-conditioned room has classic décor, ceiling fan, tea and coffee making facilities, safe and flat-screen satellite TV. The bathroom features a shower, bathtub and premium toiletries. Free WiFi is provided. All rooms have a balcony.

Deluxe Family Room (2 Adults + 1 Child)This spacious, air-conditioned room has classic décor, ceiling fan, tea and coffee making facilities, safe and living room with flat-screen satellite TV. The bathroom features a shower, bathtub and premium toiletries. Free WiFi is provided. Some rooms have terrace or balcony.

Deluxe Double RoomProviding bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The air-conditioned double room provides a flat-screen TV with satellite channels, a minibar, a wardrobe, a tiled floor as well as garden views.

Deluxe Junior SuiteGuests will have a special experience as this suite features a rooftop pool. The air-conditioned suite features 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. Featuring a balcony with garden views, this suite also offers a minibar and a flat-screen TV with satellite channels. The unit offers 1 bed.

Guest Reviews

9.0

Excellent

Review Summaries

Location

Santa Catalina, a Royal Hideaway Hotel - Gran Lujo is situated in a beautiful park surrounded by greenery and palm trees. The hotel location is ideal and central, making it easy to access the main points of interest in the city. The surrounding park is gorgeous and guests can enjoy walking around it. The convenience of a central location was highlighted in various guest reviews with mentions of local bus routes stopping outside the main gate and the ability to walk into town. The first-floor balcony area is also lovely, offering good views. The hotel is in a quiet neighborhood, making for a peaceful stay. Though a few guests noted that the hotel is a bit far from the old city center and beaches, it is still within walking distance and taxis and buses are easily accessible. Overall, the hotel's great location received numerous positive reviews with guests appreciating its historic atmosphere and beauty.

Breakfast

The breakfast experience at Santa Catalina, a Royal Hideaway Hotel - Gran Lujo, has consistently received high praise from guests. With a wide variety of delicious options such as fresh fruits, breads, cheeses, meats and cakes, the breakfast buffet has something to cater to every palate. The highlight for many guests is the option of made-to-order eggs and the excellent coffee selection. Additionally, special mentions were made for the charming character of the hotel, lovely breakfast terrace and the exceptional service provided by the staff. The hotel offers an extensive breakfast that is great value for your money, making it a definite must-try during your stay.

Dinner

The dinner experience at Santa Catalina, a Royal Hideaway Hotel - Gran Lujo, is mostly positive according to guest reviews. The 1890 restaurant in particular is talked about as fantastic with mouth-watering food served. The Michelin-starred restaurant also impresses many guests with one describing the kitchen as "spectacular." However, some guests found the restaurant selection to be limited and a few experienced problems with service and food quality. On the other hand, others describe the food as amazing and worth the stay alone. The breakfast buffet is also praised as a must-try. Guests have the option to select from a rich offer of restaurants for lunch or dinner and there are great options available at and near the hotel, including an excellent one with stunning views. However, one guest found the restaurant experience distinctly disappointing and a few encountered issues with waiting times and mistakes in their orders. Overall, the dinner experience at Santa Catalina offers something for everyone, from Michelin-starred fine dining to great casual options.

Rooms

Santa Catalina, a Royal Hideaway Hotel - Gran Lujo, is an outstanding choice for travelers seeking beautiful hotel facilities and lovely rooms. According to guest reviews, the hotel is housed in a fantastic classic building that has been brought up to modern standards. Many guests noted the comfortable and spacious rooms with some even mentioning surprise jacuzzis on the balcony. The beds and bed sheets are of the highest quality and the towels are very soft. Some guests did mention that certain rooms were a bit small or lacked adequate storage space in the bathroom, but overall the majority of reviews were positive. Additionally, upgrading to a superior deluxe room with a bath and balcony seemed to be worth it for many guests. While a few rooms had issues with bad smells or broken furniture, these were the exceptions. If you're looking for a luxurious and stylish stay, Santa Catalina is an excellent choice.

Beds

The beds at Santa Catalina, a Royal Hideaway Hotel - Gran Lujo, have received high praise from guests. Many described the beds as comfortable with some even calling them top class. Guests noted the high-quality fabric of the bed sheets and the impeccable state of the rooms. Although a few found the beds a bit soft, for the majority the experience was excellent. Overall, guests can expect to enjoy a great night’s sleep on the comfortable and well-appointed beds at this hotel.

Cleanliness

The Santa Catalina, a Royal Hideaway Hotel - Gran Lujo, is a stunning property located in the heart of Spain. Guests have raved about the cleanliness of the hotel with many describing it as immaculate and very well maintained. The physical space and facilities are beautiful, including the stunning gardens. The staff and cleanliness are excellent with the hotel going above and beyond to ensure a flexible housekeeping service. Despite being a large hotel, it never feels crowded and is always clean. The attention to detail with cleaning efforts is exceptional and guests appreciate the cleanliness of not only their rooms but the entire hotel. However, a few guests noted some minor issues with cleaning, such as forgotten towels or feil regninger. Overall, guests who prioritize cleanliness will be pleased with their stay at the Santa Catalina.

Staff

Santa Catalina, a Royal Hideaway Hotel - Gran Lujo boasts an exceptional staff that provides a genuine 5-star hotel experience. Guests were impressed with the friendly, welcoming and accommodating staff from the front desk to the pool, bar and restaurant employees. Many guests specifically mentioned Eduardo and Alfonso for their outstanding service. The hotel had plenty of well-trained and efficient staff who made their stay wonderful. The reception staff were particularly friendly and welcoming. The service and professionalism were top-notch, making everything perfect for the guests. The hotel had a total of friendly and personable staff both in the reception and the Gourmet Lokal. The staff made it a magical experience with a great service that was helpful and friendly throughout the stay.

Spa

Santa Catalina, a Royal Hideaway Hotel - Gran Lujo is not just a luxurious accommodation option, but also offers guests a remarkable spa experience. Many reviewers have praised the pleasant and relaxing atmosphere of the spa area with some even describing it as the best they've seen yet! The pools, fitness facilities and spa treatments are all highly recommended with some guests even receiving complimentary treatments. Pre-booking the spa access is essential, but it's well worth it for the ultimate relaxation experience. The sauna and steam room require an extra fee, but most guests felt it was worth it. Whether you're looking to pamper yourself, unwind, or just take a refreshing dip, the Santa Catalina spa will not disappoint.

Gym

One of the highlights of Santa Catalina, a Royal Hideaway Hotel - Gran Lujo, is their well-equipped fitness room that is available 24 hours a day. Guests can start their morning off right by using the gym and sauna before taking on the day. Reviews rave about the excellent gym and spa facilities with one even describing it as "top class." The beds and breakfast are also highly praised, making for a luxurious and comfortable stay at this hotel. The gym itself is described as "nice" and "verry nice," with another reviewer calling it a "grosses Gym." Overall, guests are impressed with the fitness options at Santa Catalina and highly recommend utilizing them during their stay.

Pool

Guests of Santa Catalina, a Royal Hideaway Hotel - Gran Lujo, rave about the hotel's pool facilities. The outdoor pool and lounging area are described as marvellous with excellent service. The rooftop pool, only available to some guests, is also praised for its wonderful ambiance and views. Guests also note the helpfulness of the pool staff, including the lifeguard/pool boy. The hotel's numerous pools, including a small pool exclusive to suite guests, are described as beautiful and lovely. While some guests express disappointment with not having access to certain pools or finding additional fees for pool access too steep, overall, the pools are seen as a highlight of this beautiful hotel.

5 Star

Santa Catalina, a Royal Hideaway Hotel - Gran Lujo is a truly five-star experience with exceptional service and luxurious facilities. The hotel is beautifully designed and has a rich history, which adds to its charm. Guests can enjoy delightful breakfast options, tapas and a Michelin-starred restaurant. The hotel has multiple pools, including a unique in-water sunbathing area and a small rooftop swimming pool exclusive to the suites. Along with elegant gardens and modern amenities, Santa Catalina truly lives up to its "Royal Hideaway" claim. While some guests felt that certain things were missing for a hotel of this caliber, the majority of reviewers were blown away by their stay and even claimed it was the most impressive place they have ever stayed. Overall, it's a little piece of paradise in Gran Canaria and a fantastic hotel to enjoy and recharge in.

Outdoor Pool

If you're looking for a luxurious getaway with a marvelous outdoor pool, Santa Catalina, a Royal Hideaway Hotel - Gran Lujo is the place to be. With excellent service and superb facilities, the pool area is a highlight of this hotel. And if that's not enough, guests also have access to a rooftop pool and bar with a gigantische Dachterrasse for stunning views. While some guests found the ground-level outdoor pool too cold for their liking, others enjoyed lounging in the lovely pool area. There are also smaller pools available, including one exclusively for the suites, but open to the public in the evening for a drink with great views. The pool area is not the only thing to rave about at this hotel - the spa is also lovely. And don't worry if you don't see the number of reviews mentioned; the comments speak for themselves with overwhelmingly positive comments about the pool area.

Historic

If you're visiting Las Palmas and want a truly unique experience, look no further than the Santa Catalina, a Royal Hideaway Hotel - Gran Lujo. This historic building originally built in 1889, has undergone a magnificent modernization and upgrade while retaining its old-time elegance. Surrounded by a beautiful park, the hotel's architecture and history will transport you back in time to Las Palmas as it was a century ago. The hotel's heritage is apparent throughout, from the antique furnishings to the well-preserved historical features. The staff is friendly and always accommodating, making for a warm and welcoming stay from check-in to check-out. Whether you're interested in history, architecture or just appreciate a beautiful hotel, the Santa Catalina is a must-see destination.

Luxury

Santa Catalina, a Royal Hideaway Hotel - Gran Lujo is the epitome of luxury. Everything you would expect from a five-star hotel is found within its walls. The hotel is a genuine 5-star hotel experience with luxurious fittings and an understated elegance. As you enter through the opulent gates, you are greeted by a beautiful, luxury hotel in a good location, surrounded by lovely large gardens, which felt like an oasis in the city. The heritage building has been magnificently modernised and upgraded, offering guests an experience in a stylish suite that is truly luxurious. The rooftop bar offers luxury with views and adds to the prestiges and elegance of this most luxurious hotel in Gran Canaria. The hotel is a tolles, aussergewöhnliches and fantastically klassik Hotel, that is also geschmackvolles Interieur. It's a hotel somptueux, mondänes and possesses a charm classique. Guests feel very luxurious during their stay and comment that the atmosphere is very nice, luxurious and fascinating. In conclusion, this hotel should be on everyone's bucket list as it is simply the finest hotel in Spain.

FAQ

Yes, Santa Catalina, a Royal Hideaway Hotel - Gran Lujo has pool(s) that belong to one or more of the following categories: Outdoor Pool.

Yes, a spa is available at Santa Catalina, a Royal Hideaway Hotel - Gran Lujo.

No, Santa Catalina, a Royal Hideaway Hotel - Gran Lujo doesn't allow dogs.

No, parking facilities aren't available at Santa Catalina, a Royal Hideaway Hotel - Gran Lujo.

Yes, Santa Catalina, a Royal Hideaway Hotel - Gran Lujo has a gym.

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