Crowne Plaza Leeds, an IHG Hotel

Leeds , , Wellington Street (Show on Map)


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Summary of reviewsCrowne Plaza Leeds, an IHG Hotel, is a well-situated and modern hotel with spacious and comfortable rooms. The hotel's location is a major highlight with easy walking distance to the city center and nearby attractions. While some guests had mixed experiences with the breakfast and cleanliness, the majority enjoyed a lovely and delicious breakfast with friendly and helpful staff. The hotel's leisure facilities, including the gym and pool, were generally well-received, although some guests found them crowded or unclean. Families with children will appreciate the family rooms and pool, although some guests had to pay extra for breakfast and were disappointed with the lack of cots. The hotel's beds were generally comfortable, although some guests found them too hard or small. Overall, while some guests had high expectations due to the hotel's four-star rating, most found it to be a solid choice with good amenities and services.
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Room Types
Standard Room All rooms at Crowne Plaza Leeds feature air conditioning, flat-screen LCD TV, tea/coffee facilities and hairdryers. Extras include, complimentary mineral water, free toiletries, lavender spray and a night light. WiFi is available in this room. Please state your bed preference when booking. However, please note this is subject to availability and can not be guaranteed. Room suitable for 2 guests. No extra beds .

Standard Queen Room - Disability Access All rooms at Crowne Plaza Leeds feature air conditioning, flat-screen LCD TV, tea/coffee facilities and hairdryers. Extras include, complimentary mineral water, free toiletries, lavender spray and a night light. WiFi is available in this room. A specially adapted accessible room for guests with additional mobility requirements. These rooms feature vibrating pillows, pull cord emergency system, support rails, an extra wide door, a lowered bath and sink, visual fire alarm, bath hoist, and thermostatically controlled hot water supply to taps. Room suitable for 2 guests . No extra beds .

Standard Queen Room with Two Queen Beds All rooms at Crowne Plaza Leeds feature air conditioning, flat-screen LCD TV, tea/coffee facilities and hairdryers. Extras include, complimentary mineral water, free toiletries, lavender spray and a night light. WiFi is available in this room. These twin/family rooms contain 2 double beds and can sleep a family of 4. There is also a double sofa bed which can accommodate up to 3 adults. Some family rooms are also interconnecting. For sofa bedroom or interconnecting rooms please contact the hotel for availability.

Junior Queen Suite with Lounge Access All rooms at Crowne Plaza Leeds feature air conditioning, flat-screen LCD TV, tea/coffee facilities and hairdryers. Extras include, complimentary mineral water, free toiletries, lavender spray and a night light. WiFi is available in this room. Additionally, this room also features a sitting area.

One-Bedroom Queen Suite with Lounge Access All rooms at Crowne Plaza Leeds feature air conditioning, flat-screen LCD TV, tea/coffee facilities and hairdryers. Extras include, complimentary mineral water, free toiletries, lavender spray and a night light. WiFi is available in this room. This room can accommodate 3 adults or 2 adults and 2 children. Additionally, this room also offers exclusive access to the Club Lounge.

Executive Club Room All rooms at Crowne Plaza Leeds feature air conditioning, flat-screen LCD TV, tea/coffee facilities and hairdryers. Extras include, complimentary mineral water, free toiletries, lavender spray and a night light. WiFi is available in this room. Room suitable for 2 guests . No extra beds .

Standard Queen Room with Lounge Access All rooms at Crowne Plaza Leeds feature air conditioning, flat-screen LCD TV, tea/coffee facilities and hairdryers. Extras include, complimentary mineral water, free toiletries, lavender spray and a night light. WiFi is available in this room. Additionally, this room also offers exclusive access to the Club Lounge.

Standard Queen Room All rooms at Crowne Plaza Leeds feature air conditioning, flat-screen LCD TV, tea/coffee facilities and hairdryers. Extras include, complimentary mineral water, free toiletries, lavender spray and a night light. WiFi is available in this room.

Standard Queen Room with Sofa Bed All rooms at Crowne Plaza Leeds feature air conditioning, flat-screen LCD TV, tea/coffee facilities and hairdryers. Extras include, complimentary mineral water, free toiletries, lavender spray and a night light. WiFi is available in this room. Additionally, this room offers a sofa bed.

Standard Queen Room with Sofa Bed and Lounge Access Featuring bathrobes, this triple room includes a private bathroom with a bath, a shower and a hairdryer. This triple room has air conditioning, a tea and coffee maker, flat-screen TV, as well as chocolate for guests. The unit has 2 beds.

About Crowne Plaza Leeds, an IHG Hotel
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Guest Reviews
8.0
Very Good
Location
The location of Crowne Plaza Leeds, an IHG Hotel, was a top highlight for many guests. The hotel boasts a great central position just a few minutes walk away from the city center, making it perfect for catching up with friends or exploring the nearby shops, nightlife and canal. Guests appreciated the hotel's proximity to the town center with some commenting that it was only a 10 minute walk away. Located close to the motorway network, train station and "first direct arena", the hotel was described as a well-situated and brilliant location. Guests also highlighted the convenience of on-site parking and easy walking distance to main shopping areas. Overall, the hotel's positive location was a major plus for guests of all types.

Breakfast
Guests of Crowne Plaza Leeds, an IHG Hotel, have had mixed experiences with the hotel's breakfast. While some have described it as poor or mediocre, a majority of reviews mention a lovely, delicious or fabulous breakfast with lots of different choices. There are also several positive comments on the gluten-free options and integrated breakfast. The buffet selection is generally well set out and there are plenty of options for both hot and cold dishes, including pancakes made on request. The breakfast area staff are described as extremely friendly and helpful. Some guests have noted that the cooked breakfast option wasn't the best or was a little cold, but in general, the food quality is excellent. While some have felt the breakfast could be pricey for the quality, it is overall reasonably priced.

Rooms
The Crowne Plaza Leeds, an IHG Hotel, is a modern and clean hotel with spacious and comfortable rooms decorated nicely. The rooms are lovely and cosy with some well-equipped with a safe, fridge and ironing board. Guests have reported the rooms being exceptionally clean and stylish. The hotel also offers family rooms and some large rooms with luxurious bathrooms. There are tea and coffee facilities available in the rooms with some even having fridges. However, some guests have reported issues with broken fixtures like the sink, bath plug and door hook in the bathroom. Some also reported the room feeling dated or cold. While the hotel amenities are good, some guests found the lighting or room service to be limited and the hotel needs some TLC in places. Overall, the hotel is in a nice location, short walk into the center with car parking on site.

Beds
If a cozy and restful night's sleep is what you're looking for during your stay in Leeds, the Crowne Plaza Hotel has got you covered. Although a few guests found the beds uncomfortable, the majority of guests rave about the comfortable and super comfy beds provided by the hotel. Some even describe them as the most comfortable beds they've slept on! Rooms are spacious and the bedrooms lovely. Children are also catered for and have proper beds. The sofa bed in the rooms is also another comfortable option for extra guests. However, there are a few comments about small beds and a hard mattress so it may be worthwhile requesting softer bedding if you are sensitive to mattress hardness. Additionally, a handful of guests found the room temperature too cold, indicating that some rooms may feel dated with heating an issue in some areas.

Cleanliness
Guests of the Crowne Plaza Leeds, an IHG Hotel, had varying experiences with the cleanliness of the hotel during their stay. Some guests praised the hotel for being exceptionally clean and well presented with clean and tidy communal areas and comfortable, modern rooms that were spotless. However, others noted that the cleanliness was terrible with unclean and smelly leisure centre changing rooms and unclean rooms and bathrooms. Some guests found hairs and damage in the bathroom and one guest found that the condition of their bathtub was an eye opener. Despite some issues with cleanliness, most guests found the staff to be friendly and courteous with some even describing them as amazing. Overall, while some guests had a few issues with cleanliness, many enjoyed a clean and nice stay at the hotel.

Staff
Visitors to the Crowne Plaza Leeds can expect a warm welcome from the friendly and helpful staff. With staff described as "lovely," "charming," "polite" and "professional," it's clear that guests had a positive experience interacting with the hotel's team. While not all staff members received glowing reviews, the majority of guests had high praise for those who made their stay feel special, offering excellent customer service and going above and beyond to ensure their needs were met. Whether it was checking in or dining in the hotel's restaurant, guests reported a happy atmosphere with positive interactions with staff. Even when issues arose, such as rude or unhelpful staff members, other team members stepped up to provide excellent service. Overall, guests were pleased with the staff at this IHG hotel and would recommend the experience to others.

Gym
The Crowne Plaza Leeds, an IHG Hotel has a lovely leisure area complete with a well-equipped gym and swimming pool. The facilities are great and offer good options for guests looking to stay active during their stay. However, some guests have noted that there were workmen in the gym which could be off-putting. Additionally, the changing rooms were quite cold. Overall, the leisure facilities are highly recommended and the swimming pool is even bookable and included with your stay.

Pool
Crowne Plaza Leeds, an IHG Hotel has an onsite parking and leisure area, which includes a nice pool for guests. However, some guests had to book in advance to use the pool, while others couldn't use the facilities at all due to being crowded or unclean. Despite this, many guests had a great time in the pool, which was lovely and warm with separate lanes for hard-core swimmers and a great open area for others. The pool area could use more chairs and loungers though. The leisure area, which includes a spa, jacuzzi, hot tub and sauna, was excellent according to some guests. However, some guests complained of the spa being dirty and old, open to non-residents or not working properly. The changing rooms in the pool area were also reportedly very cold. Overall, the hotel staff were friendly and helpful and the communal areas were clean and tidy. Families with young children enjoyed the pool, while some guests would have liked the pool to be less crowded and warmer.

Parking
Crowne Plaza Leeds, an IHG Hotel is located in a central area with ample parking that's convenient for guests arriving by car. However, some guests found the price of parking to be rather expensive with a fee of £15 per day. On-site parking is available and convenient, but there is no discount offered for guests. Parking is underground and there is an elevator available. Some guests were unhappy to have to pay for parking on the hotel's property and one guest reported their car being broken into while parked there but still had to pay the £20 parking fee. On a positive note, some guests praised the on-site parking and even mentioned that they were allowed to leave their car in the car park after checkout. Overall, while parking is available and easy to find, it may come at a hefty price for some.

Family
Families looking for a fun-filled break in Leeds will find Crowne Plaza Leeds, an IHG Hotel to be an ideal choice. The hotel provides family rooms with proper beds and a nice little pool for the tiddlers. However, some guests had to pay for their kid's breakfast and were charged extra despite booking a family room. The hotel did not provide a cot upon request, which was disappointing for some guests. Moreover, some guests found the pool area overcrowded with screaming children, which could be slightly frustrating. Nonetheless, children seemed to have a whale of a time as one reviewer's 4-year-old had an excellent time swimming. Despite some hiccups, the hotel staff was understanding when things did not go as planned. For example, a lady at the reception allowed one family to keep their room free for two extra hours due to their child's illness. Lastly, guests were thrilled to share the hotel with the Jamaican Rugby team and some rugby-mad kids might find it exciting too. All in all, Crowne Plaza Leeds, an IHG Hotel, could be an excellent choice for a family break, provided parents are comfortable with some of the downsides mentioned.

4 Star
If you're looking for Plaza Towers at its finest, Crowne Plaza Leeds, an IHG Hotel, could be your go-to choice. While some guests had high expectations due to the hotel's four-star rating, others felt it was priced appropriately for what it offered. The hotel was generally in good repair, but some guests felt the room standard was only average at best. Compared to other four-star hotels, the range of amenities and services wasn't as extensive, but the hotel was well-equipped nonetheless. However, some guests felt that the bathroom did not meet the standards of a four-star hotel. Ultimately, while Crowne Plaza Leeds is a solid choice, some travelers expect more from a hotel with this kind of reputation, particularly those who stay with IHG frequently.


Yes, Crowne Plaza Leeds, an IHG Hotel has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

No, a spa isn't available at Crowne Plaza Leeds, an IHG Hotel.

No, Crowne Plaza Leeds, an IHG Hotel doesn't allow dogs.

Yes, parking facilities are available at Crowne Plaza Leeds, an IHG Hotel.

Yes, Crowne Plaza Leeds, an IHG Hotel has a gym.
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