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Summary of reviewsPousada de Lisboa - Small Luxury Hotels Of The World is an excellent choice for travelers seeking a centrally located, comfortable and luxurious accommodation in Lisbon. The exceptional location, friendly and helpful staff and unique room designs provide guests with an unforgettable experience. The breakfast is widely praised for its excellent quality and wide variety of options, though some guests mention that the bread selection could be improved. The cleanliness of the hotel is mostly impeccable, though a few guests have reported issues with their room cleaning. The staff is consistently praised for their kindness, helpfulness and attentiveness to guests' needs. The spa and pool are generally well-received by guests, though some have noted issues with maintenance closures. The beds are a highlight, described as incredibly comfortable and adding to the overall luxurious feel of the hotel. Overall, Pousada de Lisboa - Small Luxury Hotels Of The World is a luxurious, high-end hotel that is highly recommended for its prime location, exceptional service and comfortable accommodations. Show more
Read review summaries for all categories
Categories
Luxury Hotel
Hotel Taking Steps Towards Sustainability
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Heated Pool Indoor Pool
Name of the pool:Indoor swimming pool
Location of the pool:Indoor pool
Is it a pool of special type?
Heated pool
Pool surface size:21 m2
Pool minimum depth:1.20 m
Pool maximum depth:1.20 m
Pool maximum length:3 m
When is the pool open?All year
Opening hours:09:00 - 19:00
Pool heating period:All year
Around the pool, there are also available:
WC
Changing facilities
Towels
Sunbeds
Spa facilities
Sauna
Is the pool accessible to persons with disabilities?Yes
Answers last updated by Pousada de Lisboa - Small Luxury Hotels Of The World
Classic Double Room with King Size BedElegantly decorated in a classic style, these comfortable and well-lit classic bedrooms with a double bed are equipped with all conveniences for our guest feels like they are in their own home. They offer views to Praça do Comércio, Rua do Ouro or Lisbon City Hall.
Please note that this room cannot accommodate baby cots.
Superior Twin Room with King Size BedElegantly decorated in a classic and traditional style, the spacious superior rooms with twin beds are equipped with all the conveniences in order to provide a memorable stay. The superior rooms offer views to Praça do Comércio, Rua do Ouro or Lisbon City Hall, some of them include a balcony.
Please note that pets (dogs) are only allowed in these rooms. This is upon request, at an extra charge and depending on confirmation from the property.
Premium Room with King Size BedThe Premium rooms are spacious, well-lit and comfortable. Decorated in an elegant classical style they come equipped with all the conveniences so that our guests feel comfortable. The premium rooms offer views to Praça do Comércio.
Special Offer - Double Room with New Year's PackageThis offer includes on the 31st of December:
- Welcome drink (champagne);
- Dinner with drinks included;
- Sparkling wine and raisins at midnight;
- Supper;
- Open bar until 2am;
- Entertainment.
Deluxe Room with King Size Bed (2 Adults + 1 Child)This deluxe room is decorated in an elegant classical style and have interesting views of Rua do Ouro or Rua do Comércio. Some of them include a lovely balcony.
Special Offer - Superior Twin Room with New Year's PackageThis offer includes on 31 December:
- Welcome drink (champagne);
- Dinner with drinks included;
- Sparkling wine and raisins at midnight;
- Supper;
- Open bar until 2am;
- Entertainment.
Special Offer - Deluxe Family Room with New Year's PackageThis offer includes on 31 December:
- Welcome drink (champagne);
- Dinner with drinks included;
- Sparkling wine and raisins at midnight;
- Supper;
- Open bar until 2am;
- Entertainment.
Special Offer - Deluxe Double or Twin Room with New Year's PackageThis offer includes on 31 December:
- Welcome drink (champagne);
- Dinner with drinks included;
- Sparkling wine and raisins at midnight;
- Supper;
- Open bar until 2am;
- Entertainment.
Standard Suite with King Size BedThis suite features 1 living room, 1 separate bedroom and 1 bathroom with a bath or a shower and free toiletries. The air-conditioned suite features a flat-screen TV with cable channels, soundproof walls, a minibar, a coffee machine as well as city views. The unit has 2 beds.
Mezzanine Suite with King Size BedThis suite includes 1 living room, 1 separate bedroom and 1 bathroom with a bath or a shower and free toiletries. The air-conditioned suite offers a flat-screen TV with cable channels, soundproof walls, a minibar, a coffee machine as well as city views. The unit has 2 beds.
Cozy Room with Queen Size BedOffering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a coffee machine as well as city views. The unit offers 1 bed.
Suite Praça do Comércio with King Size BedThis spacious suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a bath or a shower and free toiletries. The air-conditioned suite features a flat-screen TV with cable channels, soundproof walls, a minibar, a coffee machine as well as city views. The unit has 2 beds.
Suite Áurea with King Size BedThis suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a bath or a shower and free toiletries. The air-conditioned suite offers a flat-screen TV with cable channels, soundproof walls, a minibar, a coffee machine as well as city views. The unit offers 2 beds.
Presidential Suite with King Size BedThis spacious suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a bath or a shower and free toiletries. The air-conditioned suite provides a flat-screen TV with cable channels, soundproof walls, a minibar, a coffee machine as well as city views. The unit offers 2 beds.
Deluxe Triple Room with King Size BedProviding free toiletries, this triple room includes a private bathroom with a walk-in shower, a bath or a shower and a hairdryer. The spacious air-conditioned triple room provides a flat-screen TV with cable channels, soundproof walls, a minibar, a coffee machine as well as city views. The unit offers 3 beds.
Deluxe Room with King Size BedOffering free toiletries, this double room includes a private bathroom with a walk-in shower, a bath or a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a coffee machine as well as city views.
About Pousada de Lisboa - Small Luxury Hotels Of The World
License: 5952
Guest Reviews
9.0
Excellent
Location
The Pousada de Lisboa - Small Luxury Hotels Of The World boasts an exceptional location for exploring Lisbon with countless guests praising its central position in the heart of the city. Many guests have described the hotel's situation as perfect or fantastic with everything within easy walking distance. The hotel is situated on Commerce Square and guests can easily access all parts of the city, including the waterside, the main square, shopping areas, restaurants and boat terminals. Those who prefer to use public transportation will be pleased to find a taxi rank and bus tours just steps away from the hotel, while the metro and train station are also nearby. The surrounding area is packed with many terraces, excellent restaurants and plenty of attractions. Meanwhile, the hotel itself is beautifully designed and features a unique soul. Guests have raved about the friendliness and helpfulness of the staff and the exceptional room quality. Consequently, this is an excellent hotel choice for a weekend getaway in Lisbon for travelers looking for a perfectly situated, comfortable and luxurious accommodation.
Breakfast
Guests of Pousada de Lisboa - Small Luxury Hotels Of The World generally enjoyed the breakfast served at the hotel. While some reviews noted that breakfast selections varied day-to-day and that there were staffing issues on one occasion, the majority of guests found the breakfast to be excellent, delicious and with a wide variety of options. Some guests praised the a la carte menu and others appreciated the indoor courtyard where breakfast was served. The location of the hotel was also highly praised with some guests mentioning that the breakfast staff were friendly and helpful. A few reviews mentioned that there could have been more variety in the bread options, but overall, breakfast received high marks from guests.
Rooms
The rooms at Pousada de Lisboa - Small Luxury Hotels Of The World offer a range of sizes and styles, from spacious and beautifully decorated to small and outdated. Some guests praised the quality linens and towels and appreciated the immaculate cleanliness of their rooms, while others found the housekeeping service lacking. Despite some small bathrooms, the overall comfort of the rooms was good with many guests complimenting the comfortable beds and quiet atmosphere despite the central location. Some guests enjoyed views of the square and river from their rooms, while others were disappointed by views of a wall. The air conditioning was a relief during warmer months, though some found the heating to be inefficient and suffered from the cold. Overall, the variety of room options and their varying degrees of comfort make Pousada de Lisboa a unique hotel choice in a central location.
Beds
Travelers who prioritize a comfortable sleeping experience will be pleased with the beds at the Pousada de Lisboa - Small Luxury Hotels Of The World. Many guests commented on the comfort, describing the beds as incredibly comfortable, excellent and even spectacular. Quality linens and towels add to the luxurious feel of the sleeping experience. One guest did mention that the two twin beds in their room shared a large, common duvet. Aside from that, guests overwhelmingly reported clean, comfortable beds with the added bonus of double pillows. However, one guest did note that their bed was uncomfortably stiff. Overall, for those seeking a restful night's sleep, the beds at Pousada de Lisboa are a top notch choice.
Cleanliness
Guests have varied opinions about the cleanliness of Pousada de Lisboa - Small Luxury Hotels Of The World. Some have described the hotel as super clean, immaculate, spotless and exceptionally clean. Lovely, well-maintained rooms have also been mentioned. Common areas have been described as elegant and clean. However, some guests were not satisfied with the cleaning service of their rooms and pointed out issues like unemptied trash cans, dust on furniture and floors and a bad smell in the bathroom. Guests have also mentioned that the isolation between rooms is poor and some have found the rooms a bit dated. Nonetheless, the hotel's prime location close to all amenities and perfect staff have received positive reviews.
Staff
Pousada de Lisboa - Small Luxury Hotels Of The World is a lovely boutique hotel located right in the heart of Lisbon. The staff is exceptional and has been consistently praised by guests for their kindness, helpfulness and attentiveness to guests' needs. From the reception to the restaurant, every member of the staff has been described as friendly, accommodating and eager to please. The hotel's concierge services were also excellent and recommended great places to visit in Lisbon. However, there were a few negative comments about unhelpful staff at the reception. Overall, the exceptional service provided by the staff made the guests' stay comfortable, pleasant and unforgettable.
Spa
According to recent guest reviews, the spa facilities at Pousada de Lisboa - Small Luxury Hotels Of The World are a mixed bag. While some guests enjoyed using the sauna after a long day of sightseeing, others were disappointed to find that the spa and pool were closed during their stay without prior warning. February seems to be a particularly popular time for maintenance work, as one guest reported the spa being closed for this reason. However, those who were able to use the spa reported good treatments being offered and while some felt the pool and wellness areas were not very large, others still found the pool to be enjoyable.
Pool
Guests of Pousada de Lisboa can enjoy a small but pleasant pool, which is never too busy. The indoor pool is also available for use, but some guests found it to be small. The rooftop pool is a highlight with a sauna and wellness area also on offer. While some guests labelled the pool as nice, others thought it was old-fashioned and could benefit from more signage. A few guests noted that the pool was small and only suitable for a few people. One guest even suggested the addition of a spin dryer for swimwear. Note that the pool area has an entrance for disabled access.
5 Star
The Pousada de Lisboa - Small Luxury Hotels Of The World is an exceptional boutique 5-star hotel, providing magnificence and real luxury. The location, service and convenience are outstanding! The hotel is truly worthy of a five-star rating with everything being equal to a 5-star hotel. However, some guests experienced some small disattentions and felt that a hotel of this category should have provided more amenities. For example, for an expensive 5-star hotel, guests were surprised by the lack of facilities to dry swimwear in the pool area and a small spin dryer would have been appreciated. Despite that, guests have given high marks for the hotel's location, service and overall experience.
Luxury
Pousada de Lisboa - Small Luxury Hotels Of The World is a fantastic hotel ideally situated at the heart of Lisbon. The attention to detail is stunning, making for a truly luxurious stay. With modern facilities and a sophisticated entrance, guests can expect nothing but the best from this small luxury hotel. The historic and charming building boasts a luxe feel with beautiful decor and the central location in this vibrant city is unbeatable. Although some guests mention missing a bit of luxury, this hotel exceeded expectations and is highly recommended for anyone looking for quality accommodation in a prime spot.
Yes, Pousada de Lisboa - Small Luxury Hotels Of The World has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool. For more information, read the answers to the Pool questionnaire
Yes, a spa is available at Pousada de Lisboa - Small Luxury Hotels Of The World.
No, Pousada de Lisboa - Small Luxury Hotels Of The World doesn't allow dogs.
No, parking facilities aren't available at Pousada de Lisboa - Small Luxury Hotels Of The World.
Yes, Pousada de Lisboa - Small Luxury Hotels Of The World has a gym.