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Summary of reviewsM Hotel in Ljubljana is highly appreciated for its strategic location in a quiet residential area, offering tranquility while still being within walking and public transportation distance to the city center. Accessibility to major roads, amenities like supermarkets, shopping centers and the nearby Tivoli Park further enhance its appeal, particularly for travelers with cars, who also benefit from free parking.
The hotel's breakfast receives widespread acclaim for its diversity, quality and abundance, catering well to various tastes with an extensive array of food options. The spacious breakfast area and friendly staff contribute to a pleasant dining experience, although some minor areas for improvement are noted.
Dinner at M Hotel also gathers positive feedback, especially for the reasonably priced unlimited buffet and satisfying three-course set meals. While some guests felt the variety could be improved, the overall dining experience at the hotel's restaurant is favorable.
Guests enjoy clean, modern rooms that are well-furnished and comfortable. The hotel excels in maintaining high standards of cleanliness, contributing to a relaxing stay. Some minor critiques about room size and bathroom dimensions notwithstanding, the rooms generally meet guests' needs with their ergonomic designs and peaceful ambiance.
The staff at M Hotel are frequently praised for their exceptional service, friendly demeanor and helpful nature, making a notable positive impact on guests' experiences. The reception staff, in particular, receive commendation for their professionalism and efficiency.
The hotel provides strong and reliable free WiFi access throughout the establishment, enhancing convenience for guests. Although there are isolated mentions of weaker signals in some rooms, the overall internet service is robust and well-regarded.
Families find M Hotel to be a solid choice for their needs with spacious and clean rooms that are well-suited for groups. The hotel offers accommodating amenities for young children and the friendly staff are noted for their extra efforts in ensuring a comfortable stay for families.
The beds at M Hotel are generally viewed as comfortable and conducive to a good night's sleep, despite some mixed reviews regarding the pull-out sofa beds. The overall comfort of the beds contributes positively to the guest experience.
However, there is some contention regarding the hotel's four-star rating with mixed feedback about whether it meets the expected standards of such a rating. While some guests feel it offers good value and comfort, others believe it falls short of the typical amenities and services associated with a four-star hotel.
In summary, M Hotel stands out for its tranquil yet accessible location, excellent breakfast offerings, modern and clean rooms and outstanding staff service. Despite minor drawbacks in certain areas, it provides a comfortable and hospitable stay for a range of travelers, including families. Show more
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Hotel with EV Charging Stations
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Hotel Taking Steps Towards Sustainability
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4-Star Hotel
Room Types
Standard Twin RoomAir-conditioned room with an LCD cable TV offering a private bathroom with shower, hairdryer and free toiletries.
Standard Single RoomAir-conditioned room with an LCD cable TV offering a private bathroom with shower, hairdryer and free toiletries.
Triple RoomAir-conditioned room with an LCD cable TV offering a private bathroom with shower, hairdryer and free toiletries.
Junior SuiteAir-conditioned room with an LCD cable TV offering a private bathroom with shower, hairdryer and free toiletries.
Deluxe SuiteThe spacious double room offers air conditioning, soundproof walls, as well as a private bathroom featuring a walk-in shower and a hairdryer. Boasting a balcony, this double room also provides a tea and coffee maker, a seating area and a flat-screen TV with cable channels. The unit offers 3 beds.
Standard Double RoomOffering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room offers air conditioning, soundproof walls, a seating area, a wardrobe and a flat-screen TV with cable channels. The unit offers 1 bed.
Economy Single RoomProviding free toiletries, this single room includes a private bathroom with a shower and a hairdryer. The air-conditioned single room provides a flat-screen TV with cable channels, soundproof walls, a seating area and a wardrobe. The unit offers 1 bed.
Queen Room with Garden ViewFeaturing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a seating area, a wardrobe as well as an inner courtyard view. The unit has 1 bed.
Guest Reviews
8.5
Very Good
Location
The overall sentiment regarding the location of M Hotel is highly positive with many guests appreciating its strategic positioning. The hotel is situated in a quiet residential area, slightly outside the center of Ljubljana, making it an ideal spot for visitors looking for tranquility while still being relatively close to the city's main attractions. Guests often mention the convenience of being within walking distance, typically 20-30 minutes, to the city center. For those preferring not to walk, the proximity to bus stops offers an excellent alternative with only a few stops required to reach the heart of Ljubljana.
Many have praised the easy accessibility to major roads and highways, making it a suitable choice for travelers with cars and those arriving from the airport. The hotel is also well-connected to local amenities, including supermarkets, shopping centers and Tivoli Park, enhancing its appeal for both short stays and longer visits.
While there are mentions of the hotel being slightly farther from the city center than some might prefer, the efficient public transportation options and affordable taxi services mitigate this minor inconvenience. Free parking availability further adds to the hotel's appeal for car travelers.
Overall, M Hotel strikes a comfortable balance between peaceful surroundings and convenient access to Ljubljana's bustling city life, making it a well-regarded choice among its guests.
Breakfast
The breakfast at M Hotel consistently receives high praise from guests for its diversity, quality and abundance. Described as great, excellent and delicious, the breakfast buffet caters to a wide range of tastes, offering both sweet and savory options. Guests frequently highlight the extensive variety, noting an impressive selection of pastries, muesli, vegetables and fresh fruits, which often include seasonal specials. The breakfast area is spacious and designed to offer a pleasant dining experience with friendly and helpful staff enhancing the overall atmosphere. However, a few reviews mention areas for improvement, such as occasional issues with cleanliness of dishes and cutlery or a desire for higher quality, less industrial products. Despite these minor critiques, the general consensus is that M Hotel’s breakfast is a standout feature with many guests considering it a key reason for their satisfaction and a compelling reason to return.
Dinner
Guests at M Hotel have predominantly positive feedback about the dinner offerings, highlighting the excellent quality of food at favorable prices. The most frequently mentioned benefit is the unlimited dinner buffet, priced reasonably at 20 euros per person, which offers a varied and delicious selection. There is special mention of the restaurant's satisfactory and welcoming service with some perhaps even noting the kindness and availability of the staff.
However, some reviews suggest that the buffet dinner does not meet all expectations with criticisms regarding the limited variety and repetitive menu. The restaurant's operating hours can be inconvenient for late arrivals, as it closes early in the evening. Despite this, the evening dining experience, particularly the three-course set meals for 20 euros, appears to cater well to diverse tastes, including vegetarian options.
While some guests noticed issues such as dry or uninspiring food choices, overall, the consensus points to a satisfactory if slightly fluctuating dining experience with many guests praising the overall quality and value offered at the hotel's restaurant.
Rooms
Nestled within a modern and clean structure, M Hotel offers rooms that exude freshness, comfort and a contemporary flair. The hotel has received high praise for its clean and spacious accommodations, which are well-furnished and provide a cozy atmosphere for guests. Rooms are generally modern in design, featuring up-to-date amenities that cater to the needs of today’s travelers.
Guests have often mentioned the excellence in room cleanliness and the overall tidiness with many noting that the rooms are well-organized and beautifully decorated. The beds are reported to be comfortable and the hotel’s quiet ambiance ensures a restful stay. Despite some minor criticisms regarding room size, particularly in triple and family configurations, the general consensus is that rooms are functional and pleasant. Larger suites, like the junior suite, are especially appreciated for their spaciousness and suitability for families.
The bathrooms, although occasionally noted as small, maintain a modern, clean and serviceable standard, ensuring that all necessities are met. Some rooms boast beautiful views and balconies, adding an extra layer of enjoyment to the stay.
The hotel’s commitment to providing a relaxing environment is evident from the soundproofing efforts in the rooms, although there have been a few isolated instances of noise from ventilation systems. Guests value the ergonomic designs and find the rooms suitable for both work and rest.
Overall, M Hotel stands out as a solid option for travelers seeking modern comfort and cleanliness in a stylish setting, not too far from the city center. While not without minor drawbacks, such as room size and some bathroom constraints, the hotel makes up for these with its welcoming atmosphere and well-maintained facilities.
Beds
The beds at M Hotel have received mixed reviews from guests, but overall, they largely tilt towards positive feedback. The majority of reviews highlight the beds as comfortable, clean and cozy with many guests praising the high quality of the double beds and mattresses. Guests noted that the rooms are spacious, well-lit and provide inviting bedding, adding to the comfort of the overall stay. Several guests found the beds to be exceptionally comfortable, allowing for a good night's sleep.
However, there were some recurring criticisms, particularly regarding the pull-out sofa beds, which many guests found uncomfortable and noisy. The third bed in rooms set for three people often fell short of expectations, being described as too small or merely being a converted couch. Additionally, a few guests mentioned that the mattresses, while generally comfortable, were sometimes too soft or, in some cases, too hard. Uncomfortable pillows also came up in a few reviews, detracting from an otherwise comfortable experience.
Despite these drawbacks, the consensus leans towards the beds being comfortable, making M Hotel a suitable choice for those seeking a restful stay. For optimal comfort, guests might prefer rooms with standard beds rather than relying on the pull-out couches.
Cleanliness
M Hotel consistently impresses guests with its exceptional cleanliness and well-maintained facilities. Guests frequently highlight how clean and comfortable the rooms are with many describing them as spotless, tidy and beautifully furnished. The modern, newly renovated interiors contribute to a fresh and welcoming atmosphere. Daily cleaning services and prompt towel exchanges ensure that the rooms remain in top-notch condition throughout guests' stays.
The hotel's public areas, including hallways and common spaces, are also meticulously kept clean. This high standard of cleanliness extends to the hotel's amenities and breakfast area, where guests enjoy a perfect, abundant breakfast in a pristine setting. The well-organized, clean structure of the hotel further enhances the guest experience.
While the hotel is generally noted for its cleanliness, there are occasional mentions of areas that could use improvement, such as the hallways feeling dark or some bathrooms not meeting the high standards seen elsewhere in the hotel. Nevertheless, the overwhelming majority of reviews praise the hotel's cleanliness, comfort and the friendly, attentive staff who contribute to maintaining the impeccable environment.
Overall, M Hotel combines modern facilities with a rigorous cleaning regimen, ensuring a pleasant and hygienic stay for all its guests.
Staff
The guest reviews for M Hotel consistently highlight the exceptional behavior and professionalism of the staff. Numerous guests have praised the staff for being incredibly helpful, accommodating and extremely friendly. Words like hospitable, courteous and polite frequently surface, painting a picture of a team that continually goes the extra mile to ensure a positive guest experience. The reception staff, in particular, receive commendation for their efficiency and excellent service.
Communication with the staff is often described as fast and effective and the personnel's ability to speak good English is appreciated by many international guests. Specific staff members, such as Neža and Dino, are singled out for their exceptional service, signaling a level of personal connection that impresses guests.
The overall sentiment is that the staff's friendliness and willingness to help make stays at M Hotel notably pleasant. Despite some isolated comments about less helpful or unfriendly encounters, the vast majority of feedback leans heavily toward a positive, welcoming atmosphere with the staff's professional and accommodating nature leaving a lasting impression on guests. Additionally, the cleanliness of the rooms and the general hospitality contribute to a highly regarded experience.
Wi-Fi
M Hotel generally receives positive feedback regarding its WiFi services. Guests have highlighted the strong and reliable WiFi connection throughout the hotel, from rooms to the lobby and even in the parking area. Comprehensive coverage ensures that internet access is available in various parts of the establishment with several routers enhancing connectivity.
Comments frequently mention the good and excellent performance of the WiFi with stable and fast connections being a consistent advantage for guests. Descriptions like excellent WiFi, fast Wi-Fi connection and very good WiFi signal underscore the hotel's successful focus on providing robust internet service. Additionally, the benefit of free WiFi adds to the convenience, as several guests have noted the value of complimentary internet access.
However, a few reviews pointed out areas for improvement, particularly concerning weaker signals in some rooms. Despite these isolated issues, most guests felt satisfied with the WiFi quality, often mentioning the reliable service as a positive aspect of their stay. Overall, the hotel's WiFi services seem to meet and occasionally exceed guest expectations, enhancing their overall experience at M Hotel.
Family
M Hotel in Ljubljana stands out as an excellent choice for family vacations, particularly for those traveling with small children. The family rooms receive high praise for their spaciousness, modern design, cleanliness and suitability for groups of up to four people. These rooms are well-divided, ensuring both parents and children have their own space and some even feature two TVs, much to the delight of the young guests.
While a few guests mentioned the accommodation might feel a bit cramped for a family of three, especially when including a third adult, the majority found the family suites and junior suites to be more than adequate. The hotel also caters well to families with infants, providing amenities such as cribs and baby bathtubs, albeit with a note that it might not be fully suitable for children under one year old. On a particularly positive note, the staff is frequently mentioned as being helpful and accommodating, often going out of their way to ensure a comfortable stay, even allowing for late check-outs when a child fell ill.
The rooms are consistently described as very clean, modern and well-lit, contributing to a quiet and peaceful environment. This tranquility is key for families ensuring their small children do not disturb other guests. Additionally, the hotel provides convenient access for families arriving by car, making it an ideal spot for both city visits and quick day trips.
Overall, M Hotel offers a well-rounded, family-friendly experience that balances comfort, convenience and thoughtful amenities designed with families in mind.
4 Star
M Hotel is situated in a gray area regarding its four-star rating with mixed feedback from guests. While the hotel presents a modern and clean environment, many reviews suggest it does not meet the typical standards expected of a four-star establishment. Key areas of concern include the lack of amenities and services customary to its claimed rating, such as owning its own parking and providing minibars in rooms. Some patrons have noted the hotel feels more akin to a three-star property rather than the four-star level it advertises.
However, there are positive remarks highlighting that it offers good value and is comfortable for its category with a few guests acknowledging it as a fair-priced choice for a four-star claim. Despite these upsides, the consensus leans towards a perception of overpricing and unmet expectations, which might affect those seeking the luxurious experience usually associated with a four-star rating.
Business
M Hotel is a no-frills establishment geared towards business travelers, offering a modern, clean and functional environment. The hotel meets the essential requirements for business trips, providing quality service, soundproof rooms and a professional business center for meetings and conferences. With a business-oriented atmosphere, it proves to be a convenient choice for business conferences and short meetings. The price-quality ratio is favorable, making it a great value for money when traveling on business.
Despite minor hiccups, such as limited parking options and a small business room, the hotel remains a solid option. The staff are generally friendly and helpful, although there have been instances where guest assistance and business inquiries were not adequately addressed. The hotel structure is modern, clean and well-kept, reflecting its business-like impression. Quick check-in processes and the availability of free assigned parking spaces contribute to a hassle-free stay.
While the amenities could be expanded, the essential facilities for business purposes are sufficiently professional and functional, making M Hotel a recommended choice for business travelers.
Accessible
M Hotel has garnered positive feedback for its accessibility features, making it a suitable choice for guests with disabilities. The hotel is notably wheelchair accessible and offers rooms specifically designed to accommodate wheelchairs. Multiple reviews highlight the availability of elevators, enhancing convenience for those who may have mobility challenges. Families can also find the hotel accessible.
The parking situation is quite favorable with spots available next to and behind the hotel, simplifying access for guests arriving by car. On the interior, the rooms are described as comfortable and accessible, although the size of the beds has received some comments.
The bathrooms in the junior suites are generally satisfactory with air conditioning available, although there are a few concerns about the functionality of the shower head and the ventilation system. Communal showers and toilets receive praise for their cleanliness.
Finally, the hotel's soundproofing and the friendliness and accommodation of the staff add to the overall positive experience. Despite a few limitations regarding bath and shower access for elderly or injured guests, M Hotel remains a commendable option for travelers seeking accessible accommodations.
Dog Friendly
M Hotel is widely recognized as a dog-friendly establishment, welcoming guests and their furry friends with open arms. Guests who stayed at the hotel with their dogs appreciated the accommodating and dog-friendly environment, which contributed to a positive experience for both pets and their owners. The hotel's ambiance is suitable for pets, making it a preferred choice for travelers with dogs.
However, it is important for potential guests to be aware of the additional charges for pets, as some guests were not informed beforehand about the supplementary fee of 20 EUR per day for small dogs. This is an essential detail to consider when planning a stay.
While the overall sentiment towards the hotel's pet-friendly nature is positive, some concerns were raised regarding cleanliness, specifically, pillows and mattress covers bearing animal stains. Despite these minor setbacks, the hotel's policy of welcoming dogs has been mostly well-received by guests, contributing to its reputation as a pet-friendly destination.
No, M Hotel doesn't have any pool.
No, a spa isn't available at M Hotel.
Yes, M Hotel welcomes dogs.
No, parking facilities aren't available at M Hotel.