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Summary of reviewsNEU RESIDENCES smart stay in Ljubljana has received a plethora of positive reviews across various categories, solidifying its reputation as a top choice for travelers.
The hotel's location is consistently praised for its prime, central position, allowing easy access to major city attractions, including the old town, Dragon Bridge and the Ljubljanica River. Visitors enjoy the convenience of exploring on foot with the hotel's setting providing a quiet yet accessible base. The rooftop pool offering panoramic views further enhances the appeal of staying at NEU RESIDENCES, creating a serene escape within the bustling city.
Breakfast at NEU RESIDENCES garners mostly positive reviews with guests frequently mentioning the excellent quality and delicious offerings. The unique a la carte menu and the variety of tasty dishes receive widespread acclaim, although there are occasional remarks about limited choices and small portions. Despite some service issues and an extra cost for breakfast, the overall flavor and quality leave a positive impression on guests.
Dinner options at the hotel are appreciated for their variety and quality. The on-site Italian restaurant and the well-stocked bar offer guests good food and wine selections. The ground-level café and access to simple hot meals throughout the day further enhance the dining experience.
The rooms and apartments are highly rated for their cleanliness, modern design and spaciousness. Guests commend the stylish, minimalist decor, fully equipped kitchens and comfortable beds, making the accommodations ideal for both short and extended stays. The rooftop pool, modern amenities and soundproof windows ensure a restful and enjoyable visit, contributing to a highly satisfactory stay experience.
Cleanliness is a standout feature at NEU RESIDENCES with numerous guests applauding the impeccable standards throughout the property. The clean, functional interiors and new furnishings create a modern, welcoming atmosphere that enhances the comfort of the stay.
The staff at NEU RESIDENCES receive consistent praise for their friendliness, helpful nature and professional service. The accommodating and courteous team, especially the reception staff, significantly enhance the guest experience, making visitors feel welcome and well-cared-for.
The hotel's free WiFi is also well-regarded for its reliability and speed, offering a seamless online experience to guests. The use of digital access methods like QR codes and pin codes further adds to the convenience of the stay.
The rooftop pool emerges as a high point, praised for its beautiful views, clean design and relaxing atmosphere. Despite some critique regarding its small size and occasional crowded conditions, the pool remains a memorable feature due to the panoramic city vistas it offers.
Parking facilities at NEU RESIDENCES include a secure underground garage, appreciated for its safety, cleanliness and convenience. However, the cost of parking is seen as quite high by some guests, though the secure and modern facilities generally receive positive feedback.
For electric vehicle users, the hotel offers multiple EV charging points, including a high-power 22KW charger and a Porsche Destination Charger, underscoring its commitment to modern and eco-conscious amenities.
The bed comfort at NEU RESIDENCES is frequently highlighted with the majority of guests enjoying restful sleep on the high-quality, comfortable beds. The excellent bedding and spacious, clean rooms add to the overall satisfaction with the sleeping arrangements.
Overall, NEU RESIDENCES offers a modern, stylish and comfortable stay with top-notch amenities, excellent staff service and a prime location, making it a highly recommended accommodation option in Ljubljana. Show more
Read review summaries for all categories
Categories
Luxury Aparthotel
Although classified as an aparthotel, NEU RESIDENCES is consistently listed among luxury hotels and described as one of the 'most beautiful hotels in Slovenia'. It offers a high-end experience, appealing to discerning travelers.
Aparthotel Taking Steps Towards Sustainability
NEU Residences is listed among providers with international sustainability certifications. It is recognized for its commitment to sustainable lodging and is part of the 'Slovenia Green' initiative.
Dog Friendly Aparthotel
This aparthotel offers pet-friendly accommodations with modern amenities. The smart stay concept ensures a comfortable and convenient experience for both guests and their pets.
Aparthotel with Swimming Pool
NEU RESIDENCES smart stay features a rooftop pool that offers stunning views. Guests appreciate the modern gym and overall ambiance, making it a great place to relax and unwind.
Heated Pool Outdoor Pool
Aparthotel with EV Charging Stations
This aparthotel provides an easily accessible EV charging station directly at the front door with multiple charging points, including a high-power 2 x 22KW charger. It also features a Porsche Destination Charger and free usage of an E-wallbox.
Aparthotel with Outdoor Pool
This aparthotel features a rooftop pool with panoramic views of the city and the nearby castle. The rooftop area includes a modern bar and terrace-garden, enhancing the comfortable atmosphere. It is praised for its cleanliness and modern design, often described as an infinity pool.
Aparthotel with Parking
EV charging stations
Accessible Aparthotel
4-Star Aparthotel
Aparthotel with Heated Pool
Room Types
StudioFeaturing free toiletries and bathrobes, this studio includes a private bathroom with a shower, a hairdryer and slippers. Guests can make meals in the kitchen that features a stovetop, a refrigerator, a dishwasher and kitchenware. This studio is air-conditioned and has a seating area with a flat-screen TV, a tea and coffee maker, a dining area, a wardrobe, as well as a safe deposit box.
Studio with Castle ViewFeaturing free toiletries and bathrobes, this studio includes a private bathroom with a shower, a hairdryer and slippers. Guests can make meals in the kitchen that features a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned studio features a flat-screen TV, a tea and coffee maker, a seating area, a dining area as well as city views. The unit has 1 bed.
Executive One-Bedroom ApartmentThe air-conditioned apartment has 2 bedrooms and 1 bathroom with a shower and a hairdryer. The fully equipped kitchen features a stovetop, a refrigerator, a dishwasher and kitchenware. The apartment offers a tea and coffee maker, a seating area, a dining area, a wardrobe and a flat-screen TV. The unit has 2 beds.
Executive One-Bedroom Apartment with Castle ViewThe air-conditioned apartment has 2 bedrooms and 1 bathroom with a shower and a hairdryer. In the fully equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The apartment features parquet floors, a seating area with a flat-screen TV, a tea and coffee maker, a dining area as well as city views. The unit has 2 beds.
Two-Bedroom ApartmentThe spacious apartment features 2 bedrooms and 1 bathroom with a shower and free toiletries. Meals can be prepared in the kitchen, which comes with a stovetop, a refrigerator, a dishwasher and kitchenware. This apartment is air-conditioned and has a seating area with a flat-screen TV, a tea and coffee maker, a dining area, a wardrobe, as well as a safe deposit box. The unit offers 4 beds.
Two-Bedroom Apartment with Castle ViewThe spacious apartment has 2 bedrooms and 1 bathroom with a shower and free toiletries. The fully equipped kitchen features a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned apartment features a flat-screen TV, a tea and coffee maker, a seating area, a dining area as well as city views. The unit has 4 beds.
Superior Two-Bedroom ApartmentThe fireplace is a top feature of this apartment. The spacious apartment has 2 bedrooms and 1 bathroom with a shower and free toiletries. In the well-fitted kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned apartment features a flat-screen TV, a tea and coffee maker, a seating area, a dining area as well as mountain views. The unit has 3 beds.
Three-Bedroom ApartmentThe fireplace is a top feature of this apartment. This spacious apartment comes with 1 living room, 3 separate bedrooms and 2 bathrooms with a shower and free toiletries. In the kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned apartment features a flat-screen TV, a tea and coffee maker, a seating area, a dining area as well as mountain views. The unit has 5 beds.
Penthouse ApartmentFeaturing 3 bedrooms, this spacious apartment offers 2 bathrooms with a bath, a seating area and terrace where you can relax. Meals can be prepared in the well-fitted kitchen, which is equipped with a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned apartment provides a flat-screen TV, a tea and coffee maker, a dining area, a wardrobe as well as mountain views. The unit has 3 beds.
Two-Bedroom ApartmentThis spacious apartment consists of 1 living room, 2 separate bedrooms and 1 bathroom with a shower and free toiletries. The fully equipped kitchen has a stovetop, a refrigerator, a dishwasher and kitchenware. This apartment is air-conditioned and features a seating area with a flat-screen TV, a tea and coffee maker, a dining area, a wardrobe, as well as a safe deposit box. The unit offers 2 beds.
Studio with Sofa BedProviding free toiletries and bathrobes, this studio includes a private bathroom with a shower, a hairdryer and slippers. Meals can be prepared in the kitchen, which is equipped with a stovetop, a refrigerator, a dishwasher and kitchenware. This studio is air-conditioned and features a seating area with a flat-screen TV, a tea and coffee maker, a dining area, a wardrobe, as well as a safe deposit box.
Guest Reviews
Location
NEU RESIDENCES smart stay in Ljubljana received overwhelmingly positive feedback for its prime location, making it a desirable choice for travelers. Guests appreciate the hotel's central position, noting its close proximity to the old town, train and bus stations, city center and main city attractions such as the Dragon Bridge and the Ljubljanica River. The hotel's location is frequently described as ideal for those who enjoy exploring on foot with many highlights just a few minutes away.
Visitors also emphasize the convenience of reaching the city's historic center, restaurants and shops, making it perfect for a city trip or weekend break. Additionally, the modern and stylish facilities, along with clean and spacious apartments, add to the appeal. The combination of a central yet quiet setting ensures a comfortable and accessible stay.
Moreover, some reviews highlight the superb view from the rooftop pool, offering a serene escape within the bustling city. Overall, NEU RESIDENCES is highly valued for its strategic location, making it an excellent base for anyone looking to explore Ljubljana with ease.
Breakfast
When it comes to breakfast at NEU RESIDENCES smart stay, guest opinions generally lean positively but also highlight several areas needing improvement. Many visitors were delighted by the high quality and delicious offerings, describing the breakfast as excellent, very good and one of the best they've had recently. The ability to choose preferred items from a la carte menus was appreciated and unique, tasty dishes received widespread praise. Positive sentiments often mentioned the delicious and varied breakfast options, contributing to an overall satisfying experience.
However, frequent criticisms pointed to the limited food choices and small portions. Several guests noted that the breakfast service could be slow and disorganized with some experiencing long wait times and occasional service lapses. A few found the breakfast to be minimalistic, while others felt the offerings did not meet the standards expected. Instances of incomplete or delayed orders were also mentioned.
The downstairs cafe, serving as the breakfast venue, received mixed reviews. Some guests enjoyed the ambiance and the coffee, which many described as the best in town. Yet, others found the breakfast area noisy and crowded, compounded by overworked staff. The additional cost for breakfast at the café was mentioned with several guests expressing the desire for breakfast to be included in the room price.
Despite these flaws, many reviews highlight NEU RESIDENCES' breakfast as a tasty and high-quality option, particularly praising the unique and well-prepared dishes. While the breakfast experience may vary, the overall flavor and quality appear to leave a positive impression.
Dinner
NEU RESIDENCES smart stay offers a variety of dining options that cater to different tastes and occasions. Guests have access to an on-site chef team, making it convenient for special celebrations. The premises house an Italian restaurant, accessible through a connecting door, known for its good food. Throughout the day, simple hot meals are available, complemented by a well-stocked bar offering good wines. For those looking for a lighter fare, a café at ground level also serves good meals. While the food quality has been praised as very good and tasty, some guests expressed a desire for the addition of sandwiches and salads at the bar. Overall, guests appreciate the great selection and quality of the dinner options available.
Rooms
Nestled in a prime location near the historical city center and conveniently close to the train station, NEU RESIDENCES smart stay offers an impressive array of modern accommodations. The apartments are praised for their clean, fully functional and well-equipped interiors, providing all the necessary comforts for both short and long stays. The rooms and apartments are described as spacious, bright and beautifully designed with modern furnishings and high-quality fixtures.
Guests frequently highlight the exceptional cleanliness and the stylish, minimalist decor. The apartments come with fully equipped kitchens, making them ideal for families and travelers planning extended stays. The spacious living areas and comfortable beds ensure a restful and enjoyable visit.
Many reviewers were particularly pleased with the stylish modern amenities, including a cozy studio apartment, a penthouse perfect for entertaining and rooms with picturesque views of the castle. The soundproof windows and quiet environments ensure a peaceful retreat amidst the hustle and bustle of the city.
The property also features a lovely rooftop pool, adding an extra layer of relaxation with a great view of the city. Each apartment boasts excellent facilities, including digital access, modern kitchens and comfortable furnishings. The high-tech equipment and new structures underscore the contemporary elegance of the residence.
Visitors appreciate the large, airy rooms, perfect for a family or a group of friends, providing plenty of space and comfort. The modern design is not just stylish but also highly functional, making NEU RESIDENCES an ideal choice for a smart, comfortable stay in the city.
Beds
NEU RESIDENCES smart stay has garnered positive feedback for its bed comfort with numerous guests appreciating the high quality of sleep they experienced. Travelers frequently highlight the beds as being extremely comfortable and well-suited for rest with some even describing them as deliciously comfortable. The bedding and bed linens also receive acclaim for their excellence and coziness. Guests were pleased with the large and firm beds and noted the cleanliness and spaciousness of the rooms.
While there is occasional mention of a less comfortable second bed or a narrow, soft mattress, these comments are rare compared to the overwhelming praise for the main sleeping arrangements. Reviews also commend the apartment's overall comfort, including the fluffy towels and excellent bedding.
In summary, NEU RESIDENCES impresses travelers with its exceptionally comfortable beds, making it a solid choice for those prioritizing restful sleep during their stay.
Cleanliness
The guest reviews for NEU RESIDENCES smart stay consistently highlight a high standard of cleanliness throughout the property. Visitors commend the spotless apartments, immaculate rooms and the overall modern, well-maintained environment. The establishment is frequently described as clean and spacious with clean, stylish and functional buildings. The cleanliness levels are often referred to as impeccable, top-notch and pristine, contributing significantly to guest satisfaction.
The apartments and rooms are praised for being modern and very well-equipped, ensuring a comfortable stay. The bright, spacious design, along with new and clean furnishings, enhances the appeal. Guests also appreciate the high-end organized and fragrant atmosphere with some pointing out the clean daily service and super clean facilities.
Central to the positive feedback are the friendly and welcoming service and the clean, convenient and comfortable environment. The combination of cleanliness, modern amenities and attentive staff create a highly satisfactory experience for visitors. Overall, NEU RESIDENCES smart stay stands out as a clean, modern and efficient choice for accommodation.
Staff
The reviews for NEU RESIDENCES smart stay highlight the consistently positive experiences with the hotel's staff. Guests frequently mention the staff's friendliness, helpful nature and accommodating service. The team is praised for being professional, courteous and attentive, always ready to assist with any questions or needs. The reception staff, in particular, receive commendation for their welcoming attitude and responsiveness. Specific mentions of individuals, such as Martin at the front desk, show a personal touch that makes guests feel especially welcome. Overall, the staff's kind and cooperative disposition significantly enhances the guest experience, contributing to a pleasant and comfortable stay.
Wi-Fi
NEU RESIDENCES offers a reliable and speedy WiFi experience for its guests. The hotel ensures that internet access is straightforward and hassle-free with many guests noting the high-speed, complimentary WiFi available throughout the property. Whether in the rooms or connecting from reception, the internet service is generally regarded as excellent and uncomplicated. Although there are isolated reports of poor internet during some stays, the overall sentiment is positive, highlighting that guests can enjoy a seamless online experience. The hotel also features a practical approach to check-in and room access, utilizing QR codes and pin codes, further enhancing the convenience of the stay.
Pool
NEU RESIDENCES smart stay offers a rooftop pool that stands out as a highlight among guests. Positioned on the top floor, this small yet pleasant pool provides breathtaking, panoramic views of the city and nearby castle, making it a perfect spot for relaxation. The rooftop area not only hosts the pool but also features a modern bar and terrace-garden area, adding to the serene and comfortable atmosphere ideal for both guests and families.
Despite its size, the pool receives praise for its cleanliness and modern design, often described as an infinity pool that enhances its charm. Visitors appreciate the heated aspect of the pool, which ensures a comfortable experience. The rooftop bar, often described as superb and top-notch, complements the pool area, offering a relaxing environment with amenities such as outdoor speakers.
However, there are some limitations noted, such as the pool's small size, crowded conditions and limited space around the pool area. Additionally, the pool's operating hours are somewhat restricted and it occasionally undergoes maintenance, limiting accessibility.
Overall, the rooftop pool at NEU RESIDENCES is a significant draw, garnering acclaim for its beautiful views, modern amenities and relaxing atmosphere, making it a memorable feature of the stay.
Parking
NEU RESIDENCES smart stay offers a variety of parking options that have garnered mixed reviews for their convenience and cost. Positive feedback highlights the availability of a secure, well-maintained underground garage, which allows for peace of mind when parking a vehicle. Many guests appreciated the modern and quick service provided by the car elevator and several reviews noted that the parking facilities were clean and secure, making them feel their cars were in safe hands.
The underground parking is praised for being easily accessible and located directly under the hotel, making it convenient for guests. The option to reserve a parking spot in advance helped avoid the hassle of finding a space in a crowded area, a feature that many found invaluable. The service was described as superb with a well-kept garage that contributes to a seamless parking experience.
However, the cost has been a recurring concern among the reviews. At 25€ per day, some guests find the parking fees quite expensive, especially when considering that the garage has specific limitations, such as fitting only smaller cars due to the elevator system. Comments about the parking being "very expensive" and "a rip-off" reflect a strong sentiment that the high price may not be justified for all visitors.
Despite these concerns, the presence of secure underground parking on-site provides a practical solution for those willing to pay for convenience and security. Some found the need for advance reservations a bit restrictive, but overall, the parking facilities at NEU RESIDENCES are positively received for their modernity and safety features.
EV charging stations
NEU RESIDENCES smart stay is a haven for electric vehicle enthusiasts, offering convenient amenities for EV users. The hotel features an easily accessible EV charging station right at the front door, ensuring guests can charge their vehicles with ease. It boasts multiple charging points, including a high-power 2 x 22KW charger, which is particularly appealing for those driving electric cars. The availability of a Porsche Destination Charger highlights the facility's attention to diverse charging needs. Such thoughtful inclusion of car chargers underscores the hotel's commitment to catering to modern travelers. Overall, the electric vehicle charging options at NEU RESIDENCES significantly enhance the stay for those reliant on EVs.
4 Star
Nestled just four blocks away from the iconic three bridges, NEU RESIDENCES smart stay offers an experience that aligns well with its four-star rating. The modern and beautiful structure provides luxurious accommodations that impress with their top-notch amenities and service. Guests often highlight the eco-friendly and environmentally conscious aspects of the building, adding an extra layer of appeal for those mindful of their ecological footprint.
The rooftop views are a notable feature, offering a scenic vantage point to take in the surroundings. The building's luxury meets sustainability, encapsulating a desirable blend that stands out in the hospitality industry. An excellent location paired with a great room setup ensures a comfortable stay.
However, some reviews indicate discrepancies in value perception. For the price, a few guests feel that the service does not consistently meet the expected standards of a four-star hotel with occasional lapses hinting at a chaotic experience. Despite these inconsistencies, the overarching sentiment remains positive, suggesting that NEU RESIDENCES smart stay could truly pass for a four or even five-star experience under the right circumstances.
Accessible
NEU RESIDENCES smart stay offers a high level of accessibility for guests with disabilities. Reviews highlight the apartment as being very accessible with step-free and barrier-free access throughout the property. The hotel ensures wheelchair-friendly and handicap-accessible facilities, providing ease and comfort for all guests. The accessibility and friendliness of the staff further enhance the experience. However, the mention of a "bug challenge" suggests there may be occasional issues to address. While only one room features a massage chair, the overall accessibility remains commendable. This makes NEU RESIDENCES a suitable option for guests seeking a comfortable stay with excellent accessibility features.
Heated Pool
The heated pool at NEU RESIDENCES smart stay is a standout feature, offering a consistently nice temperature that guests appreciate. It provides a warm and inviting experience, particularly noted by guests during the winter months when it's heated on the rooftop. The heated swimming pool is described as very beautiful, enhancing the overall appeal of the facility. However, guests should be aware that the pool is only available from 8 am to 6 pm, which may affect those looking for an evening swim. Despite this limitation, the heated pool remains a favored aspect of the stay.
Outdoor Pool
NEU RESIDENCES smart stay boasts a remarkable rooftop pool that has garnered positive feedback from guests. This swimming pool, located on the roof terrace, offers stunning and magnificent views, making it a highlight of the hotel. Despite its small size, visitors find it sufficient and definitely worth a swim. The pool area is frequently described as lovely, pleasant and fantastic, offering a beautiful and cool view over the surroundings. An infinity pool feature adds to the attraction and it is complemented by a top-notch, modern gym. Overall, the rooftop pool at NEU RESIDENCES enhances the guest experience with its amazing vistas and relaxing ambiance.
Dog Friendly
NEU RESIDENCES smart stay comes highly recommended for those traveling with pets, especially dogs. Guests frequently note the welcoming atmosphere and the accommodating nature of the hotel, making both pets and their owners feel at home. The staff is consistently praised for their friendliness towards dogs, ensuring a comfortable stay. Whether arriving with children or pets, visitors appreciate the hotel's pet-friendly policies and the seamless integration of dogs into the environment. NEU RESIDENCES clearly stands out as a supportive and hassle-free choice for dog owners, consistently reaffirming that dogs are well accepted and not an issue.
Yes, NEU RESIDENCES smart stay has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at NEU RESIDENCES smart stay.
Yes, NEU RESIDENCES smart stay welcomes dogs.
Yes, parking facilities are available at NEU RESIDENCES smart stay.