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Summary of reviewsViva Rooms, situated in the heart of Ljubljana, consistently draws praise for its excellent location. Guests enjoy the convenience of being within walking distance of major attractions and key points of interest, such as the central square and Triple Bridge. This prime positioning between train and bus stations makes Viva Rooms an ideal base for exploring the Slovenian capital and immersing in its vibrant local culture.
The accommodations at Viva Rooms are applauded for being spacious, bright, and exceptionally clean. Many guests appreciate the vintage atmosphere combined with modern comforts, such as cozy beds that contribute to restful nights. While some guests mention the lack of air conditioning and refrigeration, particularly in the hotter months, the clean and stylishly designed interiors generally enhance the overall experience.
Guests consistently mention the welcoming and helpful nature of the staff at Viva Rooms. The team's friendliness and responsiveness significantly contribute to a positive experience, with many commending the receptionists for their professionalism and attentiveness. Their ability to effectively communicate and provide assistance ensures guests feel cared for throughout their stay.
The availability of good and fast Wi-Fi in common areas further adds to guest satisfaction, despite occasional connectivity issues in some rooms. The easy key pickup for late arrivals also enhances convenience for travelers.
Overall, Viva Rooms provides good value for money, especially appealing to budget-conscious travelers who prioritize location and basic comfort. The positive guest experiences, particularly regarding the spacious, comfortable beds and exceptional staff service, make it a commendable choice for those looking to explore Ljubljana without overspending. Despite some areas for improvement, such as bathroom maintenance and bed comfort in certain rooms, Viva Rooms stands as a reliable option offering a pleasant stay in a prime city setting. Show more
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Guest House Taking Steps Towards Sustainability
What makes your hotel/accommodation eco-friendly?
The structure maximizes natural light to reduce the need for lighting and heating
Use of non-toxic cleaning products
LED lighting throughout the premises
Toilets flush up to 6 litres per flush
Signs in the rooms informing guests that towels will only be changed upon request
Waste is separated into at least 3 categories
No disposable (single use) cups/glasses, plates and cutlery
Is there anything that you would like to highlight, add or clarify? To provide you with the best value possible, we offer housekeeping every second day — dusting, vacuuming, emptying trash, cleaning the bathroom, and replenishing soap and toilet paper if needed. Also, we change towels every second day and bed linen every fifth day.
Answers last updated by Viva Rooms
Dog Friendly Guest House
Do you accept dogs in all rooms? Yes
Is there an extra charge? Yes, € 10 per night
Should the dog owner notify you before checking in? Yes, during the booking process
What is the maximum number of dogs per room? There is no limit
Is there a maximum weight of dogs accepted? No
Are there any leash-free play areas? No
Should the dog be kenneled at all times in the room? No
Should the dog be kenneled/kept in a pet carrier at all times in public areas? No
Should the dog remain leashed at all times in the room? No
Should the dog remain leashed at all times in public areas? Yes
Are the dogs allowed on the furniture? No
Are the dogs allowed on beds? No
What are the basic requirements to accept a dog?
Must not be aggressive
Must not have fleas
Owners must clean pet waste immediately
Owners are responsible for any damage caused by the dog
Must not bathe in the bathtub
Must not be left unattended in the room
Is there a refundable deposit to guard against damages? No
Do you provide any of these?
Food and water bowls
Except for dogs, do you also accept other pets? Yes
Do you have a written and comprehensive pet policy available on request? Yes
Guest House where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No
Do you perform temperature checks upon guests' arrivals? No
Do you ensure contactless check-in/check-out? No
Do the hotel's main entrance doors open automatically? No
Can guests access their room entrance directly from outside the hotel without entering the lobby? No
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes, for 2 hours.
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, daily
Are guests' luggage and belongings disinfected upon arrival? No
Are luggage trolleys sanitized after each use? No
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? No
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? There are no elevators
Are guest rooms allowed to be accessed until check-in after they were cleaned? No
Does the hotel operate at a limited capacity? No
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay or work at the hotel to enter its premises? No
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? Yes, New hours: Check-in: 15:00 - Check-out: 10:00
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? No
Do you provide disinfecting wipes in each room? No
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use physical distancing markers? No
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? No
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? Yes
Are air purification and sanitization devices installed? No
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? Yes
Protocols & Certifications
Do you follow any of these protocols or have you obtained any of these certifications?
WTTC Safe Travels protocols
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? No
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? No
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes
Is there a doctor available either on-site or on-call? No
Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)? Housekeeping is limited to every second day. Guests may also turn down housekeeping service.
Has the hotel closed during the pandemic? Yes Reopening Date: August, 15 2021
Double RoomThis bright and spacious room features a comfortable double bed, free Wi-Fi, and an electric kettle. It comes with a private bathroom with a rainfall shower, free toiletries and a hairdryer.
Please note that this room has no capacity for extra beds.
One-Bedroom ApartmentThis cosy apartment features a seating area with a fully equipped kitchenette with a microwave and an electric kettle. The private bathroom is equipped with a shower, free toiletries and a hairdryer.
Please note that a sofa bed can be used as an extra bed for 1 person.
Quadruple RoomThis bright and spacious room offers 2 large double beds, free Wi-Fi, an electric kettle and a sofa. The modern private bathroom comes with a rainfall shower, free toiletries, and a hairdryer.
Please note that sofa can be used as an extra bed for 1 person (see Extra Bed Rates).
Guest Reviews
7.5
Good
Location
Nestled in the heart of Ljubljana, Viva Rooms boasts a prime location that is frequently praised for its convenience and accessibility. Situated just a stone's throw from the city's bustling center, guests find themselves within easy walking distance of major attractions, the central square, and the picturesque Triple Bridge. Its strategic position between the train and bus stations makes it an ideal choice for travelers keen on exploring both the historic and contemporary sights of the Slovenian capital.
The proximity to cultural landmarks and vibrant local life is a standout feature, making it exceptionally easy for visitors to immerse themselves in the city's charm. Many reviews highlight the seamless experience of navigating through the city, noting the convenience of having essential amenities, eateries, and shopping streets close at hand. Viva Rooms combines this unbeatable location with pleasant accommodations that offer a vintage atmosphere, clean spaces, and a friendly staff, ensuring a comfortable stay for all guests.
Overall, Viva Rooms garners attention for perfectly placing guests at the center of Ljubljana's action, providing an excellent base for both first-time visitors and returning travelers eager to enjoy all the city has to offer.
Rooms
Nestled in a fantastic location, Viva Rooms offers an ideal base for exploring the city, conveniently situated just minutes from the center. Many guests are thrilled with the spacious, modern accommodations, which are often larger than expected and feature views that overlook charming local sights such as a fountain square. The rooms are typically described as bright, warm, and exceptionally clean, with cozy beds that provide a restful night's sleep. Essential amenities for a short stay are well-provided, although a few guests note the absence of air conditioning and refrigeration, particularly during hotter months.
Viva Rooms boast a stylish appeal with thoughtfully designed interiors that match their online photos. Despite some minor drawbacks such as occasional creaky floors or humidity issues in the bathrooms, the clean environment and functional setup make up for these imperfections. The lack of an elevator might be a challenge for guests with heavy luggage, as the rooms are located on higher floors. However, the proximity to the train station and the heart of downtown enhances the overall convenience of these accommodations, making them a commendable choice for travelers seeking a centrally located, spacious, and comfortable stay.
Beds
Viva Rooms garners a mixed reception when it comes to the comfort of their beds, offering an array of sleeping experiences that range from highly satisfying to somewhat lackluster. Many guests find the beds to be notably comfortable, with descriptors like very comfortable, large, and even incredibly comfortable featuring prominently. In several instances, visitors attributed their best sleep in recent memory to the quality of the beds. A variety of room features support the appeal of these beds, with spacious rooms and king-size beds enhancing the overall experience.
Nonetheless, not all reviews were glowing. A number of guests mentioned discomfort, citing issues like thin mattresses and worn-out conditions. In certain cases, sofa beds and mattresses were pointed out as uncomfortable, sometimes compounded by space constraints causing beds to be awkwardly positioned. While the positive remarks outnumber, potential visitors might weigh these considerations when planning a stay.
Amidst these reviews, the overall sentiment seems to lean towards comfort, with many guests leaving satisfied, thanks particularly to the spacious and comfortable beds. However, for those sensitive to mattress thickness or room setup, it may be beneficial to inquire about specific room arrangements before booking.
Cleanliness
Viva Rooms presents a blend of attractive features with some noted areas for improvement, especially concerning cleanliness. Guests consistently highlight the exceptional central location, making it a convenient base for exploring the city. The accommodations are frequently described as clean and spacious, with positive mentions of spotless and dust-free environments. Many visitors found their rooms to be functional and comfortable, complimenting the cozy and warm atmosphere. The staff receive praise for their friendliness, contributing to an overall welcoming experience.
However, the bathrooms often fall short of expectations, with recurring issues such as mold, humidity, and unpleasant odors detracting from the overall experience. Some guests reported inadequate cleaning services, including lingering damp smells and occasional maintenance issues. Despite these challenges, the hotel provides good value for its price and remains a practical choice for travelers prioritizing location and basic comfort over luxury. The management's approachability and willingness to address issues are noted as positive traits, though improvements in bathroom maintenance would greatly enhance the overall stay.
Staff
Viva Rooms consistently receives high praise for their exceptionally friendly and helpful staff, making guests feel welcome and at ease throughout their stay. Many reviews highlight the staff's responsiveness and willingness to assist with any needs or inquiries. Guests appreciate the attentiveness and care provided by the team, noting that the staff goes above and beyond to offer valuable information and support whenever necessary.
Particularly commendable are the receptionists, who are described as professional, polite, and approachable, contributing significantly to the overall positive experience. The staff's ability to communicate effectively, both in person and through messaging tools, is often highlighted as a strong point, ensuring guests feel informed and cared for.
While most comments reflect highly on the staff's demeanor and service, there are mentions of a few instances where some receptionists displayed unfriendly behavior. However, these seem to be exceptions rather than the norm, with the majority of guests expressing gratitude for the excellent service received.
Overall, the warmth and dedication of the staff at Viva Rooms play a crucial role in crafting a welcoming environment for visitors, enhancing their stay with accommodating and enthusiastic service.
Wi-Fi
Viva Rooms offers an easy key pickup for late arrivals, ensuring convenience for guests. Many reviews highlight the presence of good and fast Wi-Fi, often emphasizing that the free Wi-Fi functioned well. Guests appreciated the smooth communication with the host. However, some reviews indicated issues with Wi-Fi connectivity, particularly noting that the signal did not reach the bedroom, and internet connection was sometimes absent in the rooms. Despite these setbacks, newcomers can expect reliable internet access in common areas.
3 Star
Viva Rooms offers a blend of convenience and comfort that appeals particularly to budget-conscious travelers. Located in a prime area, guests appreciate its proximity to key attractions and the quiet ambiance of the surroundings. Despite its modest, two-storey setup, the property is praised for providing good value for money with essential amenities that meet basic needs. Travelers found the check-in process easy and stress-free, enhancing the overall experience.
The accommodation is sometimes perceived as more akin to an upgraded youth hostel rather than a conventional three-star hotel, but many guests still find it a satisfactory choice. The bedding is noted for being extremely comfortable, contributing to restful nights. Room prices are often described as reasonable, making it an appealing option for those looking to explore the city without overspending.
However, some visitors have suggested improvements, such as adding a microwave for greater convenience and installing hazard strips on the stairs for enhanced safety. While a few guests felt the property did not meet their three-star expectations, others found nothing to criticize during their stay, highlighting a diversity of opinions. Overall, Viva Rooms provides a good value stay for its price point amidst the vibrant city setting.
No, Viva Rooms doesn't have any pool.
No, a spa isn't available at Viva Rooms.
Yes, Viva Rooms welcomes dogs. For more information, read the answers to the Dog Friendly questionnaire
No, parking facilities aren't available at Viva Rooms.