The Chainbridge Hotel
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsThe Chainbridge Hotel, beautifully situated between the River Dee and the canal, garners praise for its idyllic location. Guests are captivated by the stunning and picturesque setting, offering unparalleled views of the rushing river and lush surroundings. The proximity to scenic walks, heritage sites and the town of Llangollen enhances its appeal, making it both a relaxing retreat and an adventure base. Visitors also appreciate the natural splendor complemented by friendly staff and good facilities.
Breakfast at The Chainbridge Hotel is well-received for its taste and variety with especially positive feedback on gluten-free options and the setting by the river. The quality of the food, the friendly staff and the organized service contribute to a pleasant start to the day. However, there is room for improvement in menu variety and service efficiency.
Dinner offers an equally delightful experience with the scenic restaurant enhancing the culinary journey. Guests particularly enjoy the taste and quality of the dishes, including the Sunday roast and Christmas dinner, often described as filling and even Michelin standard. The pleasant and helpful staff further enhance dining experiences. However, the menu could benefit from more variety, local dishes and consistent quality.
Rooms at the Chainbridge Hotel provide mixed experiences. Many guests enjoy the beautiful views, cleanliness and comfort with certain accommodations like the junior suites receiving special notes for their modern amenities and spaciousness. However, some rooms are found to be small, basic and in need of refurbishment with reports of outdated bathroom facilities and poor ventilation. Despite these issues, the welcoming staff and scenic setting contribute positively to the overall guest experience.
Cleanliness is a strong point for the hotel with many guests praising the spotless and tidy rooms. The well-kept ambiance and daily provision of clean towels add to the satisfactory experience. There are, however, minor concerns regarding the cleanliness of some bathrooms and certain areas needing more thorough cleaning.
The staff at The Chainbridge Hotel consistently receive high praise for their friendliness and helpfulness. They are noted for their exceptional service, making guests feel welcome and well taken care of, significantly enhancing the overall experience.
WiFi connectivity remains a limitation, particularly in the rooms, but it is generally adequate in common areas like the bar. The hotel is actively working on this issue, advising guests to use common areas for better connectivity.
The hotel is family-friendly, offering good accommodation options for families and making extra efforts to cater to children's needs, though minor issues have been noted.
The beds receive varied reviews with many finding them comfortable, particularly the four-poster beds. However, there are mixed feelings about the size, age and comfort of some beds, suggesting a need for updates.
Overall, The Chainbridge Hotel, a three-star property, offers a clean, functional and welcoming environment. It meets expectations for its rating with a beautiful location, lovely staff and generally good food, despite some areas needing improvement.
Categories
Breakfast at The Chainbridge Hotel is well-received for its taste and variety with especially positive feedback on gluten-free options and the setting by the river. The quality of the food, the friendly staff and the organized service contribute to a pleasant start to the day. However, there is room for improvement in menu variety and service efficiency.
Dinner offers an equally delightful experience with the scenic restaurant enhancing the culinary journey. Guests particularly enjoy the taste and quality of the dishes, including the Sunday roast and Christmas dinner, often described as filling and even Michelin standard. The pleasant and helpful staff further enhance dining experiences. However, the menu could benefit from more variety, local dishes and consistent quality.
Rooms at the Chainbridge Hotel provide mixed experiences. Many guests enjoy the beautiful views, cleanliness and comfort with certain accommodations like the junior suites receiving special notes for their modern amenities and spaciousness. However, some rooms are found to be small, basic and in need of refurbishment with reports of outdated bathroom facilities and poor ventilation. Despite these issues, the welcoming staff and scenic setting contribute positively to the overall guest experience.
Cleanliness is a strong point for the hotel with many guests praising the spotless and tidy rooms. The well-kept ambiance and daily provision of clean towels add to the satisfactory experience. There are, however, minor concerns regarding the cleanliness of some bathrooms and certain areas needing more thorough cleaning.
The staff at The Chainbridge Hotel consistently receive high praise for their friendliness and helpfulness. They are noted for their exceptional service, making guests feel welcome and well taken care of, significantly enhancing the overall experience.
WiFi connectivity remains a limitation, particularly in the rooms, but it is generally adequate in common areas like the bar. The hotel is actively working on this issue, advising guests to use common areas for better connectivity.
The hotel is family-friendly, offering good accommodation options for families and making extra efforts to cater to children's needs, though minor issues have been noted.
The beds receive varied reviews with many finding them comfortable, particularly the four-poster beds. However, there are mixed feelings about the size, age and comfort of some beds, suggesting a need for updates.
Overall, The Chainbridge Hotel, a three-star property, offers a clean, functional and welcoming environment. It meets expectations for its rating with a beautiful location, lovely staff and generally good food, despite some areas needing improvement.
Hotel near Golf Courses
Hotel for Honeymoon
Family Friendly Hotel
3-Star Hotel
Guest Reviews
Nestled between the River Dee and the canal, The Chainbridge Hotel boasts a stunning and picturesque location that leaves an indelible impression on its guests. The idyllic setting of the hotel is often described as spectacular with unparalleled views of the rushing river and lush surroundings. Visitors can enjoy the tranquil beauty from their balconies or engage in delightful walks along the canal towpath, which conveniently leads to the town of Llangollen. The hotel's proximity to nature provides a perfect base for exploring the countryside and nearby UNESCO World Heritage Sites, making it a sought-after spot for both relaxation and adventure.
Many reviews highlight the hotel's exceptional placement on the river with some noting the unique experience of feeling like being on a riverboat. The surrounding landscape, described as breathtaking and picture-perfect, adds to the charm of the location. The proximity to a heritage steam engine railway station and the ease of access to scenic walks further enhance the appeal of this venue. The beauty of the setting is complemented by friendly staff and good facilities, making it not only a place of natural splendor but also of great comfort and convenience.
Whether relaxing by the river, taking in the stunning views from a balcony or exploring the locality, The Chainbridge Hotel offers a beautifully situated retreat that captivates all who visit.
The breakfast at The Chainbridge Hotel is generally well-received by guests with many describing it as very good, lovely and tasty. Guests appreciate the ample variety offered with some particularly enjoying the gluten-free options and the thoughtful preparation of dishes, which are ordered rather than self-served. The setting adds to the experience, as many guests mention enjoying their breakfast with beautiful views of the river and the hotel's interesting location.
Several guests highlighted the breakfast as a great start to the day, praising it for being comprehensive, well-cooked and capable of setting them up for the day's activities. There’s commendation for the friendly and hardworking staff who serve breakfast with a smile and for the well-organized service.
However, there are a few areas where improvements could be made. Some guests mentioned that the breakfast menu is somewhat limited, especially for those who prefer options like fruit and yogurt. A few felt that the portions were modest or the selection of cereals was basic. There were also occasional comments about breakfast service being slow or disorganized and a small number noted that the food was overcooked or not hot enough.
In summary, while most guests have a positive experience with the breakfast at The Chainbridge Hotel, enjoying the quality and the setting, there’s some room for refinement in the variety and efficiency of service.
While dining at The Chainbridge Hotel, guests find themselves in a scenic restaurant with beautiful views over the river, enhancing their culinary experience. The food generally receives positive remarks for its taste and quality with particular praises for the Sunday roast and Christmas dinner, which were deemed outstanding and filling. Supper and breakfast are described as gorgeous with a variety of options, including gluten-free choices available.
The meals are often highlighted as being lovely, tasty, filling and sometimes even reaching a Michelin high standard. Desserts are divine and consistently receive compliments. The quick and pleasant service, together with the helpful and friendly staff, adds to the overall dining experience.
However, some guests note the evening menu can be limited and uninspiring, often containing repetitive options which include bacon, cheese and chips. There are mentions of the menu being more reminiscent of café or pub fare with a suggestion for more local and seasonal dishes to revitalize the offerings. Inconsistent quality is indicated with certain dishes being overcooked or bland and some menu items occasionally being unavailable.
The restaurant itself, although lovely, experiences operational quirks such as early closure times on certain days. For instance, no dinner is served after 5.30 pm on Sundays, which some guests find inconvenient. Despite these drawbacks, the overall consensus is that the food is good and complements the fantastic location and atmosphere of the hotel.
The rooms at The Chainbridge Hotel offer a mixed bag of experiences with several positive aspects highlighted by guests. Many rooms boast stunning views of the river or canal, often enhanced by balconies that provide a lovely setting to relax and enjoy the scenery. The general cleanliness of the rooms is frequently praised with many describing them as tidy, well-kept and equipped with all necessary facilities. Comfort is another recurring theme with guests mentioning comfortable beds and a cosy atmosphere.
Some accommodations, like the junior suites, receive specific commendations for their modern amenities and spaciousness, making them particularly appealing for special occasions. Big windows and plenty of natural light are appreciated in some rooms, along with modern decor that adds an attractive element.
However, there are also notable drawbacks. A number of guests found their rooms to be quite small and basic with several mentions of them being dated and in need of refurbishment. Issues such as poor ventilation leading to hot temperatures, old and uncomfortable mattresses and outdated bathroom facilities have been reported. Noise disturbances from external sources like pumps or pipes were also mentioned by a few.
Despite these issues, the staff's friendliness and helpfulness stand out, contributing positively to the overall guest experience. The general ambience and scenic location of the hotel further enhance its appeal, making it a relaxing and picturesque place to stay.
In summary, while The Chainbridge Hotel excels in offering beautiful views, cleanliness and a welcoming atmosphere, it falls short in some areas due to the size of rooms and outdated features. Guests seeking a picturesque setting with polite service will find much to appreciate, though those in search of modern luxury and spacious accommodations may encounter some disappointments.
Reviews of The Chainbridge Hotel's beds present a varied experience for guests. Many guests found the beds to be comfortable, often highlighting the four-poster beds as particularly enjoyable. The cleanliness and overall tidy feel of the rooms added to the comfort level. However, some guests mentioned that the beds were either too small or had issues with the mattresses, ranging from being too hard to feeling lumpy or worn out. Several reviews suggested that the beds needed updating, indicating that they were tired and old with some guests mentioning squeaky, creaky metal frames and poor-quality mattresses. Despite these criticisms, a significant number of reviews affirmed that the beds were indeed very comfy, contributing to a positive stay overall.
The Chainbridge Hotel has garnered mixed reviews regarding its cleanliness with an emphasis on its many positive aspects. Guests frequently highlight the hotel's clean and comfortable rooms, which are often described as spotless. The atmosphere is praised for being consistently clean and tidy with rooms that offer ample facilities and functionality. Guests appreciate the well-kept and clean ambiance throughout the hotel, noting that it is immaculate overall.
Exceptional views and balcony rooms also add to the positive experience, although there are mentions of some balconies being less clean, plagued with cobwebs and filth. Housekeeping receives high marks from guests, often being described as great and wonderful with clean towels provided every day and hand sanitizers well placed throughout the hotel.
However, there are areas that need improvement. Some bathrooms have been reported as not clean with issues such as limescale on shower heads, unclean floors and general worn-out conditions. There have been complaints about the need for thorough cleaning in certain rooms, especially with regard to the bathrooms and room skirtings. Instances of prior occupants' disposable contact lenses being left behind suggest lapses in housekeeping attention.
In contrast, some guests have found the hotel to be very clean and hygiene standards impressive. The hotel location is also a positive highlight, adding to the overall satisfactory experience despite some isolated cleanliness issues. While the hotel shows its age in some areas, it remains a functional and comfortable stay for many travelers with a robust commitment to maintaining a clean environment.
The Chainbridge Hotel boasts a stellar team of staff that consistently garners high praise from guests. Visitors describe the staff as exceptionally friendly and welcoming, contributing to a warm and inviting atmosphere throughout their stay. They are frequently noted for being very helpful, attentive and accommodating, ensuring nothing is too much trouble for guests. The reception team, in particular, receives special mention for their efficiency and the excellent welcome provided upon arrival.
Several guests highlighted the wonderful demeanor and professionalism of all staff members, including those working in the restaurant and breakfast service. The service is described as consistently courteous, polite and professional. Some individual staff members, such as Gemma, stand out for their charismatic and exceptional service.
However, there were a few isolated mentions of staff appearing stressed and unhappy during peak times, which seems to be an outlier in an overall positive consensus. Despite this, the majority of guests felt well taken care of, noting that the staff's positive attitude and dedication significantly enhanced their experience.
In summary, the Chainbridge Hotel's team is a major asset, creating a friendly, welcoming atmosphere and ensuring that guests feel valued and comfortable, contributing to the hotel's reputation as a pleasant place to stay.
The Chainbridge Hotel offers a classic escape in a picturesque setting, but travelers should be aware of some limitations regarding WiFi connectivity. The WiFi service is primarily available on the ground floor and in common areas like the bar, where the signal is generally adequate. However, guests frequently reported issues with WiFi in the rooms, especially on the upper floors, where the signal is either very weak or non-existent. The hotel has acknowledged these concerns and is actively working on improvements. For now, those needing reliable internet access are advised to use the ground floor or common areas for a better experience.
The Chainbridge Hotel offers a delightful family-friendly environment where children can have a highly enjoyable time. With options like booking a family room or an adjoining twin room, it ensures that families are well accommodated. The hotel staff go above and beyond to make the stay special, such as thoughtfully creating a table for six in advance to accommodate surprise guests, making it ideal for celebrations involving children. While there were minor issues, overall, the efforts to cater to families and children make this hotel a commendable choice for those traveling with kids.
The Chainbridge Hotel, rated as a three-star property, provides a satisfactory and welcoming experience for its guests. Although the hotel is clean and functional, some have noted it appears somewhat tired. The facilities cater well to its three-star rating, offering a type of room suitable for various visitors. Guests appreciate the great location, very clean environment, lovely staff and good food. Though basic, the hotel meets expectations for a three-star accommodation.
Location Show Map
Location
Many reviews highlight the hotel's exceptional placement on the river with some noting the unique experience of feeling like being on a riverboat. The surrounding landscape, described as breathtaking and picture-perfect, adds to the charm of the location. The proximity to a heritage steam engine railway station and the ease of access to scenic walks further enhance the appeal of this venue. The beauty of the setting is complemented by friendly staff and good facilities, making it not only a place of natural splendor but also of great comfort and convenience.
Whether relaxing by the river, taking in the stunning views from a balcony or exploring the locality, The Chainbridge Hotel offers a beautifully situated retreat that captivates all who visit.
Breakfast
Several guests highlighted the breakfast as a great start to the day, praising it for being comprehensive, well-cooked and capable of setting them up for the day's activities. There’s commendation for the friendly and hardworking staff who serve breakfast with a smile and for the well-organized service.
However, there are a few areas where improvements could be made. Some guests mentioned that the breakfast menu is somewhat limited, especially for those who prefer options like fruit and yogurt. A few felt that the portions were modest or the selection of cereals was basic. There were also occasional comments about breakfast service being slow or disorganized and a small number noted that the food was overcooked or not hot enough.
In summary, while most guests have a positive experience with the breakfast at The Chainbridge Hotel, enjoying the quality and the setting, there’s some room for refinement in the variety and efficiency of service.
Dinner
The meals are often highlighted as being lovely, tasty, filling and sometimes even reaching a Michelin high standard. Desserts are divine and consistently receive compliments. The quick and pleasant service, together with the helpful and friendly staff, adds to the overall dining experience.
However, some guests note the evening menu can be limited and uninspiring, often containing repetitive options which include bacon, cheese and chips. There are mentions of the menu being more reminiscent of café or pub fare with a suggestion for more local and seasonal dishes to revitalize the offerings. Inconsistent quality is indicated with certain dishes being overcooked or bland and some menu items occasionally being unavailable.
The restaurant itself, although lovely, experiences operational quirks such as early closure times on certain days. For instance, no dinner is served after 5.30 pm on Sundays, which some guests find inconvenient. Despite these drawbacks, the overall consensus is that the food is good and complements the fantastic location and atmosphere of the hotel.
Rooms
Some accommodations, like the junior suites, receive specific commendations for their modern amenities and spaciousness, making them particularly appealing for special occasions. Big windows and plenty of natural light are appreciated in some rooms, along with modern decor that adds an attractive element.
However, there are also notable drawbacks. A number of guests found their rooms to be quite small and basic with several mentions of them being dated and in need of refurbishment. Issues such as poor ventilation leading to hot temperatures, old and uncomfortable mattresses and outdated bathroom facilities have been reported. Noise disturbances from external sources like pumps or pipes were also mentioned by a few.
Despite these issues, the staff's friendliness and helpfulness stand out, contributing positively to the overall guest experience. The general ambience and scenic location of the hotel further enhance its appeal, making it a relaxing and picturesque place to stay.
In summary, while The Chainbridge Hotel excels in offering beautiful views, cleanliness and a welcoming atmosphere, it falls short in some areas due to the size of rooms and outdated features. Guests seeking a picturesque setting with polite service will find much to appreciate, though those in search of modern luxury and spacious accommodations may encounter some disappointments.
Beds
Cleanliness
Exceptional views and balcony rooms also add to the positive experience, although there are mentions of some balconies being less clean, plagued with cobwebs and filth. Housekeeping receives high marks from guests, often being described as great and wonderful with clean towels provided every day and hand sanitizers well placed throughout the hotel.
However, there are areas that need improvement. Some bathrooms have been reported as not clean with issues such as limescale on shower heads, unclean floors and general worn-out conditions. There have been complaints about the need for thorough cleaning in certain rooms, especially with regard to the bathrooms and room skirtings. Instances of prior occupants' disposable contact lenses being left behind suggest lapses in housekeeping attention.
In contrast, some guests have found the hotel to be very clean and hygiene standards impressive. The hotel location is also a positive highlight, adding to the overall satisfactory experience despite some isolated cleanliness issues. While the hotel shows its age in some areas, it remains a functional and comfortable stay for many travelers with a robust commitment to maintaining a clean environment.
Staff
Several guests highlighted the wonderful demeanor and professionalism of all staff members, including those working in the restaurant and breakfast service. The service is described as consistently courteous, polite and professional. Some individual staff members, such as Gemma, stand out for their charismatic and exceptional service.
However, there were a few isolated mentions of staff appearing stressed and unhappy during peak times, which seems to be an outlier in an overall positive consensus. Despite this, the majority of guests felt well taken care of, noting that the staff's positive attitude and dedication significantly enhanced their experience.
In summary, the Chainbridge Hotel's team is a major asset, creating a friendly, welcoming atmosphere and ensuring that guests feel valued and comfortable, contributing to the hotel's reputation as a pleasant place to stay.
Wi-Fi
Family
3 Star
No, The Chainbridge Hotel doesn't have any pool.
No, a spa isn't available at The Chainbridge Hotel.
No, The Chainbridge Hotel doesn't allow dogs.
No, parking facilities aren't available at The Chainbridge Hotel.
No, The Chainbridge Hotel doesn't have a gym.
Location Show Map
More Options
