100 Queen's Gate Hotel London Kensington, Curio Collection by Hilton
London, 100 Queen's Gate51.492433,-0.17864(Show on Map)
8.0
Very Good
+5 Photos
+5 Photos
+ 3 Photos3
Checkin - Checkout datesMon, 10 Aug - Tue, 11 Aug10 Aug - 11 Aug
1 Room2 Guests
Info
Summary of reviews
The '100 Queen's Gate Hotel London Kensington, Curio Collection by Hilton' garners largely positive reviews, especially for its prime location and overall ambiance. Nestled in the prestigious South Kensington, the hotel offers convenient access to renowned attractions like the Royal Albert Hall, the Natural History Museum and shopping meccas such as Harrods. The charming Victorian streets and the proximity to Gloucester Road and South Kensington tube stations further enhance its appeal, making it an ideal spot for both leisure and business travelers.
Guests commend the hotel's cleanliness and stylish decor, highlighting immaculate rooms and well-maintained common areas. The tea, coffee facilities and luxury toiletries add to the comfort, despite some noting the rooms as small or compact. The quiet and tranquil ambiance of the hotel ensures a good night's rest, although a few reports of inadequate sound insulation and inconsistent cleanliness in specific areas exist.
The staff is frequently praised for their friendliness and professionalism with many highlighting their attentiveness and readiness to assist. Front desk and housekeeping staff, in particular, receive accolades for exceptional service, contributing significantly to positive guest experiences. Nevertheless, occasional lapses in service quality are noted but do not overshadow the generally welcoming atmosphere.
Breakfast at the hotel evokes mixed responses. While many find the extensive and varied options delightful and the decor of the breakfast room appealing, others experience dissatisfaction with food variety, especially healthier choices and organizational issues during peak hours. Some also consider the pricing steep for the quality provided.
Dinner experiences reflect similar mixed sentiments. While the bar area and certain dishes receive praise, the limited menu and high prices sometimes detract from the dining experience. The hotel's appealing bar with its delicious cocktails remains a highlight for many, despite a few complaints about service speed and friendliness.
For families, the hotel's spacious accommodations and supportive staff are assets, though the lack of entertainment for older kids and occasional noise are drawbacks. The location's family-friendly ambiance with easy access to attractions and quiet surroundings, appeals to those with young children.
The gym is noted as clean and well-equipped, albeit small, suitable for maintaining routine workouts. Free Wi-Fi receives mixed reviews with some guests finding it reliable and others facing connectivity issues.
Nightlife around the hotel offers a vibrant experience with numerous trendy bars, pubs and restaurants nearby. While the hotel's own bar has a pleasant ambiance, it requires reservations and closes early, providing a tranquil retreat for quieter evenings.
In summary, '100 Queen's Gate Hotel London Kensington, Curio Collection by Hilton' stands out for its location, decor, cleanliness and friendly staff, offering a largely positive experience for those visiting London. Improvement in dining options, Wi-Fi reliability and room size could further enhance guest satisfaction.
Categories
Free Wi-Fi
100 Queen’s Gate Hotel London provides free Wi-Fi, ensuring guests can easily access the internet. Its historic charm and modern amenities offer a unique experience.
Luxury
Honeymoon
Family
Romantic
Nightlife
Business
Gym
5 Star
Sustainability Journey
Room Types
Duplex King SuiteSet over two levels, the Duplex King Suite boasts a separate living area and is decorated in opulent tones. With a connecting room, this suite is ideal for families. Enjoy the comfort of spacious surroundings while relaxing with the 49 flat screen smart TV, Bose/Dab radio and making use of the complimentary WiFi while enjoying a freshly brewed cup of coffee from the Nespresso machine. Guests can retreat to the bedroom and enjoy a restful night’s sleep in the plush beds and added amenities such as turndown service (on request) and soft bathrobes, whilst dreaming up plans to explore the city.
Cosy Atrium RoomOur spacious Cosy Atrium Room come with a 49-inch flat-screen Smart TV, complimentary WiFi and a Nespresso machine. The rooms feature blackout curtains and premium bathroom amenities. Each room also offers air conditioning, USB charge points, a minifridge, an iron, an ironing board and bath slippers.
Cosy Double RoomThe Cosy Double Rooms are beautifully decorated in elegant and contemporary tones. Each room comes with a 49-inch flat-screen Smart TV with Chromecast and complimentary WiFi. The stylish bathrooms come with premium amenities. Each room also offers air conditioning, USB charge points, a minifridge, an iron, an ironing board and black-out curtains.
Superior Double RoomOur spacious Superior Double Rooms come with a 49-inch flat-screen Smart TV, complimentary WiFi and a Nespresso machine. The rooms feature blackout curtains and premium bathroom amenities. Each room also offers air conditioning, USB charge points, a minifridge, an iron, an ironing board and bath slippers.
Superior Twin RoomThe spacious Superior Twin Rooms come with a 49-inch flat-screen Smart TV, complimentary WiFi and a Nespresso machine. The rooms feature blackout curtains and premium bathroom amenities. Each room also offers air conditioning, USB charge points, a minifridge, an iron, an ironing board and bath slippers.
Two-Bedroom Family RoomThe spacious quadruple room offers air conditioning, a minibar, a tea and coffee maker, a safe deposit box, as well as a flat-screen TV. The unit has 3 beds.
Deluxe Double RoomGuests will have a special experience as the double room offers a fireplace. The double room provides air conditioning, a tea and coffee maker, a safe deposit box, heating, as well as a flat-screen TV. The unit offers 1 bed.
Deluxe Atrium Queen RoomThis double room's standout feature is the fireplace. The double room offers air conditioning, a tea and coffee maker, a safe deposit box, heating, as well as a flat-screen TV. The unit offers 1 bed.
Townhouse Studio with One Queen BedThe unit has 1 bed.
Three-Bedroom Deluxe Family RoomThe fireplace is a top feature of this family room. The family room's kitchenette, which features a refrigerator and a microwave, is available for cooking and storing food. This family room is air-conditioned and has a seating area with a flat-screen TV, a minibar, a tea and coffee maker, a safe deposit box, as well as heating. The unit has 1 bed.
Family SuiteThis suite provides a fireplace. The suite's kitchenette, which has a refrigerator and a microwave, is available for cooking and storing food. This suite is air-conditioned and features a seating area with a flat-screen TV, a minibar, a tea and coffee maker, a safe deposit box, as well as heating. The unit offers 1 bed.
Two-Bedroom Deluxe Family RoomThis quadruple room provides a fireplace. The quadruple room's kitchenette, which has a refrigerator and a microwave, is available for cooking and storing food. This quadruple room is air-conditioned and features a seating area with a flat-screen TV, a minibar, a tea and coffee maker, a safe deposit box, as well as heating. The unit offers 1 bed.
Guest Reviews
8.0
Very Good
Review Summaries
Location
The '100 Queen's Gate Hotel London Kensington, Curio Collection by Hilton' consistently receives high praise for its prime location. Set in the prestigious area of South Kensington, the hotel is ideally situated for easy access to central London attractions. The property is within a short walking distance to both Gloucester Road and South Kensington tube stations, making it convenient for commuting. Visitors love its proximity to the Royal Albert Hall, museums such as the Natural History Museum and the Victoria and Albert Museum and popular shopping destinations like Harrods.
Guests frequently highlight the neighborhood as beautiful, quiet and safe, yet lively with plenty of dining and entertainment options nearby. The hotel's surroundings feature charming Victorian streets and leafy areas, providing a pleasant atmosphere. The location is advantageous for those visiting the Chelsea Flower Show, Hyde Park and other key tourist sites.
The convenience of having numerous amenities such as cafes, restaurants and shops within walking distance enhances the stay for many visitors. The hotel's decor, cleanliness and well-appointed rooms also receive commendations, complementing the overall excellent experience provided by its strategic setting. The '100 Queen’s Gate Hotel' thus stands out as an ideal base for both leisure and business travelers looking to explore the best of London.
Breakfast
The breakfast experience at 100 Queen's Gate Hotel London Kensington, Curio Collection by Hilton, has garnered a spectrum of feedback from guests. Many praised the extensive and varied breakfast options, highlighting the delicious food, appealing presentation and a breakfast room with stunning decor. The buffet includes a wide selection of hot and cold items, from traditional English breakfast fare to fruits, cereals, pastries and freshly-brewed coffee and tea. Positive remarks often mentioned the attentiveness of the friendly staff and the beautiful setting, which enhanced the dining experience.
However, guests' experiences varied significantly with some expressing dissatisfaction over limited choices, particularly in healthier options like fruits, nuts and seeds. There were also frequent mentions of food and beverages running out with certain items being served cold. Organizational issues during peak hours led to long queues, missed beverage orders and delayed table clearing, which impacted the overall enjoyment.
Staff service appeared inconsistent; while some guests encountered helpful and friendly personnel, others reported inattentive and undertrained staff. Pricing was another point of contention with several guests feeling that the breakfast was overpriced for the quality and variety offered. Overall, while many found the breakfast satisfying and a highlight of their stay, improvements in service efficiency and food variety could elevate the experience further.
Dinner
Nestled in the charming locale of 100 Queen’s Gate Hotel London, the dining experience at the Curio Collection by Hilton presents a mixed bag. Many guests found the food to be exceptional, praising the grilled steak and sea bass as particularly delightful. The bar steals the spotlight with its delicious cocktails and lovely ambiance, becoming a favored spot for many. The hotel's decor, both in the dining areas and rooms, adds to its charm with mentions of an amazing bartender and a hands-on food manager contributing to positive experiences.
Despite these high notes, some diners expressed concerns over the limited menu and high prices, labeling the Italian cuisine as expensive. Service quality appeared inconsistent with long waiting times for cocktails and unfriendly staff detracting from the overall experience. Room service also left something to be desired, highlighted by negative reviews about sandwiches and an incomplete dinner.
The checkered feedback on breakfast and some disappointing first-night meals further complicate the dining picture. However, the attractive locations and decor of the dining spaces, along with nearby dining options in Chelsea, offer additional solace to guests seeking variety. In conclusion, while the dining experience at 100 Queen’s Gate Hotel has its merits, particularly in the bar area and certain food items, potential guests should be mindful of the mixed reviews and perhaps venture out to explore nearby culinary delights.
Rooms
Guests at the 100 Queen's Gate Hotel London Kensington, Curio Collection by Hilton, consistently praise the cleanliness, comfort and beautiful decor of the rooms, despite their compact size. While rooms are well-appointed with modern bathrooms, stylish decor and comfortable beds, the limited space can be a challenge for some visitors with descriptions often noting "tiny" or "very small" rooms. Several guests appreciated the quiet and tranquil ambiance, particularly for those located away from the busy streets.
Complimentary amenities such as complimentary water and Milton Brown toiletries add a touch of luxury, even though small rooms left many feeling cramped, especially those downgraded to basement levels or with limited natural light. Despite occasional issues with ventilation and heating, rooms are regularly noted as clean and well-maintained.
The hotel's prime location near the underground and local attractions is often highlighted as a significant advantage. Rooms with larger windows providing fantastic views were also well received. However, many guests found the sound insulation inadequate, particularly those on lower floors or near noisy areas. The service received high marks for its helpfulness, friendliness and attentiveness, enhancing the overall experience.
Overall, while the room sizes at 100 Queen’s Gate Hotel may not meet every traveler’s expectations, guests still find these beautifully decorated and clean rooms a comfortable and convenient choice, especially for short stays.
Beds
100 Queen's Gate Hotel London Kensington, Curio Collection by Hilton, has received mixed feedback regarding its beds. Many guests praised the beds for being comfortable and commended the quality of the bedding and pillows. Phrases like "very comfortable bed," "super comfortable beds," "comfortable bed and bedding," and "comfortable queen bed" were common among positive remarks.
However, the size and firmness of the beds were frequent points of contention. Numerous reviews mentioned that the beds were small, sometimes even described as tiny or narrow. Despite being of good quality, the beds often didn't meet guests' expectations in terms of size. Complaints about the beds being hard or too firm were also prevalent with some guests finding them extremely uncomfortable.
While some guests appreciated the firmness, others found it harsh and unsuitable, contributing to an uneven sleep experience. Additional negative notes were made about the occasional noise from the beds and inconsistent bed heights.
Overall, if bed comfort and size are top priorities, potential guests might want to consider these mixed reviews before booking a stay at this hotel.
Cleanliness
100 Queen's Gate Hotel London Kensington, Curio Collection by Hilton has garnered a largely positive reception regarding its cleanliness. Guests frequently highlight the immaculate state of the rooms, describing them as very clean, spotless and immaculately maintained. The common areas also receive praise for being clean, tidy and well-maintained, contributing to an overall fresh and welcoming atmosphere throughout the property.
The indoor facilities, such as bathrooms, are particularly appreciated for their cleanliness and user-friendly design. Many reviewers also note the hotel's stylish, modern decor, which they find visually appealing and well-kept. The tea and coffee facilities in the rooms are another point of approval.
Nevertheless, there are a few remarks about inconsistencies in cleanliness, especially in some specific areas like corridors, carpets and certain rooms, which were occasionally described as dusty or not properly cleaned. Despite these issues, the general consensus is that the hotel's high standards of hygiene are well-maintained, reflected in comments about top cleanliness and hygiene measures being observed.
In summary, 100 Queen’s Gate Hotel London proves to be a highly regarded choice for travelers seeking a clean, comfortable and modern accommodation in a good location, although it's worth acknowledging the isolated reports of cleanliness needing improvement in specific instances.
Staff
'100 Queen's Gate Hotel London Kensington, Curio Collection by Hilton' boasts an exceptionally friendly and helpful staff, consistently highlighted by guests for their courteousness and professionalism. The hotel's personnel, particularly those at the front desk and reception, received numerous accolades for their warm welcomes and readiness to assist. Guests frequently mentioned the exceptional customer service and the attentiveness of the staff throughout their stay.
The care demonstrated by the housekeeping staff and the efficiency of the concierge service also stood out. Whether for checking in or addressing specific needs, the team consistently showcased exemplary hospitality. Visitors appreciated the accommodating nature of the staff, who often went above and beyond to ensure a comfortable stay.
However, it's worth noting that while the majority of comments praised the staff's friendliness and helpfulness, there were occasional mentions of less favorable encounters. In a few instances, guests faced unhelpful or unfriendly behavior, particularly at the reception, which contrasted with the generally exceptional service experienced by most.
Overall, the impressive professionalism and geniality of the staff at '100 Queen’s Gate Hotel London' significantly contribute to a positive guest experience, making it a recommended choice for travelers seeking attentive and welcoming service in a charming London neighborhood.
Wi-Fi
The Wi-Fi situation at 100 Queen's Gate Hotel London Kensington, Curio Collection by Hilton, presents a mixed bag of experiences for guests. On the positive side, several reviews commend the hotel's Wi-Fi for being strong, reliable and working well. Phrases like powerful Wi-Fi, great Wi-Fi and good Wi-Fi highlight that some guests had a satisfactory experience with the internet connection. Additionally, terms such as free Wi-Fi and adequate Wi-Fi suggest that when the service is functional, it meets basic needs.
However, not all feedback is favorable. A significant number of guests reported issues with the Wi-Fi, describing it as spotty, slow and unreliable. There are mentions of Wi-Fi signals being poor, dropping frequently or not working at all in some rooms. Some guests even mentioned a complete lack of Wi-Fi service during their stay. Furthermore, certain reviews highlight that the Wi-Fi information was not provided at check-in, adding to the inconvenience.
In summary, while some guests enjoy a robust Wi-Fi experience at the hotel, others face significant connectivity challenges, ranging from spotty service to no Wi-Fi availability at all, reflecting an inconsistent internet experience for visitors.
Gym
The gym at 100 Queen's Gate Hotel London, Curio Collection by Hilton receives generally positive feedback from guests. It is described as a clean, well-equipped and useful facility, which enhances the overall stay. Despite being noted as small and compact, it appears to provide everything necessary for a satisfactory workout. Some mention easier access to the fitness center and knowledgeable reception staff on gym-related queries. Situated in the basement, the gym is regarded as quiet, making it suitable for one or two users at a time. However, a few reviews indicate that gym amenities might feel limited for those seeking extensive facilities. Overall, the gym offers a standard but commendable experience for guests looking to maintain their fitness routines while visiting.
Family
100 Queen's Gate Hotel London Kensington, Curio Collection by Hilton offers a mixed experience for families traveling with children. The hotel is situated in a quiet, excellent location, which is perfect for family outings and convenient for meeting with relatives. Many guests found the area to be family-friendly, making it a great choice for those traveling with young children.
Families staying at the hotel have noted that the staff provided exceptional support with some guests recounting how the hotel kept a forgotten gaming device safe for a week. The rooms, particularly the family suites, are described as generously sized and accommodating, fitting into the family-friendly status of the hotel.
However, the experience was not uniformly positive. Some reviews mentioned that rooms are not entirely suitable for kids and there is not much to entertain teenagers. Issues such as the lack of natural light in rooms and occasional noise from other children were points of disappointment for some families.
While the hotel features amenities like a billiards table in the lobby and smart TVs in rooms, which were hits with younger guests, the overall suitability for families appears to be more in the spacious accommodations and supportive staff rather than in specific kids' activities. This makes the location particularly recommended for solo family travelers or those with very young children who enjoy a central, quiet area in London.
Nightlife
Situated in a vibrant area, 100 Queen's Gate Hotel London Kensington, Curio Collection by Hilton offers guests a delightful nightlife experience. The hotel is surrounded by numerous trendy bars and pubs, many of which are just a short walk away. Visitors can enjoy a variety of culinary delights and expertly crafted cocktails, thanks to the abundance of nearby restaurants and cocktail lounges.
The hotel itself features a pleasant bar area with a great ambiance, although it's important to note that reservations might be necessary and it closes rather early. For those seeking quieter evenings, the hotel's relaxed and uncrowded atmosphere provides a perfect retreat from the bustling nightlife. Despite some noise from the lively surroundings, the overall excellent location makes it easy to access shows and other nighttime activities.
Guests have also appreciated the clean bars and the friendly, useful nature of the gym, staff and communal areas. While the nightlife in the vicinity is rich and varied, it's worth noting the absence of late-night room service past 11 PM and the early closing of some bars. Nonetheless, the area’s fantastic ambiance, coupled with the array of trendy spots, ensures a memorable stay for those who enjoy an active evening scene.
5 Star
The '100 Queen's Gate Hotel London Kensington, Curio Collection by Hilton' elicits mixed reviews regarding its five-star rating, facilities and services. While the hotel is described as elegant, well-maintained and of a very high standard, many guests feel it falls short of true five-star status. Decor is often praised as five star and it boasts stylish, beautifully decorated interiors, contributing to an overall high-class ambiance.
Customer service receives particular commendation with multiple reviews highlighting the staff as amazing, friendly and fantastic. The cleanliness of the hotel is also noted positively with references to it being immaculate and well-maintained.
However, criticisms are prevalent about the hotel's claim to five-star status. Guests frequently mention underwhelming facilities and services, such as small rooms, thin walls and a lack of luggage assistance, which detract from the luxury experience expected. The breakfast offerings and check-in procedures also disappointed some guests, who felt they did not meet five-star standards.
In summary, while the hotel excels in certain areas such as decor and customer service, it seems to miss the mark on several key components that define a true five-star hotel experience.
Business
100 Queen's Gate Hotel London Kensington, Curio Collection by Hilton, emerges as an excellent choice for business travelers. The hotel is frequently described as ideal for those on business trips, thanks to its business-friendly environment and clean, professional atmosphere. Its conference facilities are highly praised, making it perfect for business meetings and functions. Professional and accommodating staff contribute significantly to the positive experience, ensuring business travelers feel catered to and comfortable during their stay.
The convenience of having meeting rooms available, as well as the option to request discussion rooms for work-related needs, adds to the hotel's appeal for business purposes. The availability of spaces conducive to productive work sessions helps meet the expectations of those travelling for business. Additionally, the hotel's staff and services enhance the business-focused experience, making it an excellent choice for conference attendees and business meetings alike, despite occasional issues with availability due to private events.
Overall, the hotel stands out as a business-friendly establishment with facilities and services designed to support the needs of professional travelers.
Honeymoon
100 Queen's Gate Hotel London Kensington, Curio Collection by Hilton, has garnered positive feedback for its suitability as a honeymoon destination. The hotel impresses with its cleanliness and beautifully decorated interiors, making it a lovely spot for newlyweds. Guests frequently celebrate honeymoons and anniversaries here, appreciating the appropriately romantic ambiance and calm, relaxing atmosphere.
The hotel's location is highly regarded for honeymooners, offering a serene escape within the city. Rooms are noted as decent and luxurious, contributing to a memorable stay. The romantic restaurant within the hotel adds to the charm, providing a perfect setting for special occasions. Some guests specifically sought out and enjoyed the honeymoon package with special mention given to the attentive and helpful concierge service.
Luxury
Located in the heart of London, 100 Queen's Gate Hotel London Kensington, Curio Collection by Hilton exudes luxury and elegance in a historic setting. The hotel captivates visitors with its beautiful and luxurious decor, high-end furnishings and sumptuous, interesting features that offer a five-star experience. Luxurious rooms and high-standard accommodations make it a preferred choice for those seeking opulence. The luxurious staff are noted for their friendliness and high-quality service, enhancing the overall luxurious feel of the stay.
The common areas, including the lobby, restaurant and bar, are particularly impressive with luxury decor and a fabulous ambiance. Guests appreciate the high-end toiletries and stylish, expensive bedding. Despite some mixed reviews about room size and luxury expectations, the overarching sentiment is that the hotel provides a luxurious and comfortable stay with amenities and decor that contribute to its charm. Perfectly located, the hotel is a dream for those valuing cleanliness, design and an elegant atmosphere without the faded glamour often seen in historic buildings.
Romantic
100 Queen's Gate Hotel London Kensington, Curio Collection by Hilton, exudes a romantic charm that many guests find captivating. Its superb decoration and chic style provide a beautiful setting for a romantic getaway. The hotel is ideal for couples looking for a cozy and charmingly romantic environment with elegant touches found in its stylish interior and beautiful lobby and entrance.
The ambiance throughout the hotel creates a pleasant atmosphere, perfect for romance and relaxation. Various special offers on romantic packages for couples make it appealing for those celebrating special occasions like anniversaries or honeymoons. Despite some mentions of narrow corridors and minimal toiletries, the overall experience is enhanced by a nice evening bar and pleasant tea or cocktails in the lounge downstairs.
The honeymoon suite, although cozy and perfect for a romantic getaway, suggests that the hotel's romantic vibe may not extend uniformly to all rooms with some guests noting a lack of a romantic ambiance. However, for a quiet and lovely escape from daily routines, 100 Queen’s Gate Hotel serves as a fitting backdrop for romantic stays in London.
FAQ
No, 100 Queen's Gate Hotel London Kensington, Curio Collection by Hilton doesn't have any pool.
No, a spa isn't available at 100 Queen's Gate Hotel London Kensington, Curio Collection by Hilton.
No, 100 Queen's Gate Hotel London Kensington, Curio Collection by Hilton doesn't allow dogs.
No, parking facilities aren't available at 100 Queen's Gate Hotel London Kensington, Curio Collection by Hilton.
Yes, 100 Queen's Gate Hotel London Kensington, Curio Collection by Hilton has a gym.
