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Summary of reviewsThe Hilton London Bankside is a luxurious and highly recommended hotel with exceptional amenities and 5-star service. The hotel's central location is perfect for exploring London's major tourist attractions with easy access to public transportation and dining options. Guests rave about the varied and delicious breakfast buffet, while the dinner experience has received mixed reviews. The spacious and comfortable rooms are well-equipped with superb soundproofing, although some guests noted cleanliness issues with the carpet. The hotel's cleanliness and hygiene are outstanding with faultless facilities and attentive staff. The pool is a great added bonus, although some guests found it to be small and cold. The hotel is perfect for families with excellent kid-friendly facilities and adjoining family rooms. The beds are incredibly comfortable with many guests describing them as the most comfortable they've ever slept in. Overall, the Hilton London Bankside is a top-notch hotel that exceeds expectations as a 5-star hotel, despite the high price tag. Show more
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Categories
Luxury Hotel
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Indoor Pool
Business Hotel
Accessible Hotel
Hotel with Gym
5-Star Hotel
Hotel with Indoor Pool
Room Types
King RoomThese contemporary guest rooms feature a larger floor space, or guests can upgrade to a deluxe room for a high-floor location.
Guest rooms amenities include complimentary WiFi, bathrobe and slippers, a 42-inch HDTV, a mini fridge, an ergonomic work desk and chair, a laptop-sized safe and tea and coffee making facilities as well as complimentary water.
Each guest room contains a Hilton Serenity bed, branded toiletries, and an iron and ironing board.
Deluxe rooms offer similar amenities in addition to a higher floor location.
Breakfast is available via room service only
The following services and amenities are currently not available : Concierge, Executive lounge, fitness center, on site restaurants and bar, pool, valet parking
Deluxe King RoomThis double room features a 42-inch flat-screen TV with pay-per-view channels, a radio, air-conditioning and a Hilton Serenity Bed. There is a seating area, a work desk, a fridge. The en suite bathroom has a bath or a shower, bathrobes, a hairdryer and free toiletries.
Deluxe King Room - Wheelchair AccessibleThis double room features a 42-inch flat-screen TV with pay-per-view channels, a radio, air-conditioning and a Hilton Serenity Bed. There is a seating area, a work desk, a fridge. The en suite bathroom has a bath or a shower, bathrobes, a hairdryer and free toiletries.
Executive King Room - Lounge AccessThis double room features a 42-inch flat-screen TV with pay-per-view channels, a radio, air-conditioning, and a Hilton Serenity Bed. There is a seating area, a work desk, and a fridge. The en-suite bathroom has a bath or a shower, bathrobes, a hairdryer, and complimentary toiletries.
Guests can enjoy access to the executive lounge with a range of benefits, including complimentary breakfast, snacks and drinks.
Junior King Suite - Lounge AccessThis suite has a 42-inch flat-screen TV with pay-per-view channels, a radio, air-conditioning, and a Hilton Serenity Bed. There is a seating area, a work desk, and a fridge. The en-suite bathroom has a bath or a shower, bathrobes, a hairdryer, and complimentary toiletries.
Guests can enjoy access to the executive lounge with a range of benefits, including complimentary breakfast, snacks and drinks.
Deluxe Junior Suite with Lounge AccessThis suite features a 42-inch flat-screen TV with pay-per-view channels, a radio, air-conditioning, and a Hilton Serenity Bed. There is a seating area, a work desk, and a fridge. The en-suite bathroom has a bath or a shower, bathrobes, a hairdryer, and complimentary toiletries.
Guests can enjoy access to the executive lounge with a range of benefits, including complimentary breakfast, snacks and drinks.
One-Bedroom King Suite - Lounge AccessThis suite has a 42-inch flat-screen TV with pay-per-view channels, a radio, air-conditioning, and a Hilton Serenity Bed. There is a seating area, a work desk, and a fridge. The en-suite bathroom has a bath or a shower, bathrobes, a hairdryer, and complimentary toiletries.
Guests can enjoy access to the executive lounge with a range of benefits, including complimentary breakfast, snacks and drinks.
King Room - Mobility AccessThis double room features a 42-inch flat-screen TV with pay-per-view channels, a radio, air-conditioning and a Hilton Serenity Bed. There is a seating area, a work desk, a fridge. The en suite bathroom has a bath or a shower, bathrobes, a hairdryer and free toiletries.
Twin RoomThis twin room has a 42-inch flat-screen TV with pay-per-view channels, a radio, air-conditioning and a Hilton Serenity Bed. There is a seating area, a work desk, a fridge. The en suite bathroom has a bath or a shower, bathrobes, a hairdryer and free toiletries.
Deluxe Twin RoomThis twin room has a 42-inch flat-screen TV with pay-per-view channels, a radio, air-conditioning and a Hilton Serenity Bed. There is a seating area, a work desk, a fridge. The en suite bathroom has a bath or a shower, bathrobes, a hairdryer and free toiletries.
Executive Twin Room - Lounge AccessThis twin room features a 42-inch flat-screen TV with pay-per-view channels, a radio, air-conditioning, and a Hilton Serenity Bed. There is a seating area, a work desk, and a fridge. The en suite bathroom has a bath or a shower, bathrobes, a hairdryer, and complimentary toiletries.
Guests can enjoy access to the executive lounge with a range of benefits, including complimentary breakfast, snacks and drinks.
Connecting Family RoomThe Family interconnecting unit includes two rooms and 2 bathrooms.
There is a desk with a leather swivel chair, complimentary WiFi and a 40-inch TV. This room also includes high-quality bedding, tea/coffee making facilities, a laptop and a mini-fridge.
King Room with Peloton BikeThis double room offers a tea and coffee maker and a flat-screen TV. The unit has 1 bed.
If you're looking for a hotel with a prime location in London, the Hilton London Bankside definitely ticks all the boxes! Guests repeatedly rave about the hotel's central location with many describing it as "great" or "perfect". You'll find yourself just steps away from some of the city's most famous attractions such as Tate Modern, the Southbank area and Borough Market. Plus with several supermarkets and restaurants nearby, you'll never be short of dining options. Many guests commend the hotel's easy access to public transportation, noting that several tube stations are just a short walk away. And if you're planning on exploring the city on foot, you'll be pleased to know that the hotel is within walking distance of many of London's major tourist attractions such as St. Paul's Cathedral, the London Eye and Tower of London. While some guests mention that the location isn't the best for those looking to stay near the very center of the city, the majority agree that the Hilton London Bankside's excellent location makes it a top choice for those looking to explore London.
Breakfast
The Hilton London Bankside offers a fabulous breakfast experience according to guest reviews! Visitors love the varied and delicious breakfast buffet. The pancakes are said to be incredible and dishes like omelettes and eggs are freshly made. The hotel also provides a warm and welcoming restaurant to enjoy breakfast. Many guests found the breakfast to be excellent, superb and extraordinary! Additionally, the staff cooking breakfast are said to be great. Guests found there were many options and a good variety of hot and cold food. However, some guests found the breakfast to be too expensive or lacking in variety for vegetarian or vegan guests. Despite these comments, the majority of guests loved the breakfast each morning and found it to be of high quality. Overall, the Hilton London Bankside offers a fantastic breakfast where you are spoilt for choice!
Dinner
The dinner at Hilton London Bankside has left guests with mixed feelings. While many praised the perfect dining experience, delicious food and incredible room service, others were disappointed with the limited food choices at the bar and the slow service when requesting assistance. Some guests were not informed ahead of time about the set menu and a few were even served raw food despite mentioning their dietary restrictions. Additionally, the dinner menu at the bar was deemed expensive and had a limited food selection. Despite the shortcomings, guests who had an enjoyable evening dining at the Hilton London Bankside gave glowing reviews of the dining experience.
Rooms
Guests at the Hilton London Bankside rave about the luxurious and spacious rooms, complete with comfortable beds and well-equipped facilities. The soundproofing is superb, ensuring a quiet and relaxing stay. Families will appreciate the option for connected or adjoining rooms, while others may enjoy the large, modern bathrooms. Some guests noted cleanliness issues with the carpet, but overall the rooms are nice and clean. Additionally, the hotel is very quiet, allowing for a peaceful night's sleep. While a few guests found their room to be smaller than expected or overpriced, most were very impressed with the size and quality. The only complaint with the facilities was the lighting near the bathroom mirror, which could have been stronger for putting on make-up.
Beds
The Hilton London Bankside boasts incredibly comfortable beds according to guest reviews. It seems that the majority of guests found their beds to be very comfortable with many describing them as amaaaaazing and exceptionally comfortable. Some even went as far as saying that the hotel bed is the most comfortable bed they've ever slept in! Guests also praise the friendly and attentive staff, the excellent restaurant (which serves brilliant omelettes and pancakes) and the convenient location of the hotel. While a few guests did report some issues with the bed, overall, it seems that Hilton London Bankside has got you covered for a comfortable night's sleep.
Cleanliness
Hilton London Bankside is a modern and immaculately clean hotel with faultless facilities and amazing cleanliness. The hotel offers a clean and comfortable atmosphere with spotlessly clean rooms that are comfortable and tidy. The cleaning service is outstanding and guests loved the clean pool and washing facilities. Although some guests commented that the carpet in their room could have been cleaner, the overall cleanliness of the hotel was impressive. The staff were attentive and helpful and guests appreciated the availability of clean towels. While some guests experienced small issues such as forgetting to clean the room or the absence of a toilet brush, these did not detract from the overall cleanliness and hygiene of the hotel - which was outstanding. Overall, Hilton London Bankside is a fantastic option for those looking for a clean and welcoming hotel experience.
Staff
If you're looking for a hotel with exceptional staff, look no further than Hilton London Bankside. Guests repeatedly mention the amazing, helpful and professional nature of the staff with many mentioning specific individuals who went above and beyond to provide excellent service. From the welcoming doorman to the attentive breakfast staff, guests rave about the warm and accommodating nature of the hotel's team. Whether it's securing last-minute tickets to a premier league game or providing attentive service throughout a stay, the staff at Hilton London Bankside are sure to make any guest feel welcome and taken care of. Of course, there are a few isolated incidents of less-than-helpful staff, but the overwhelming number of positive reviews speak to the hotel's commitment to providing top-notch, 5-star service.
Pool
The pool at Hilton London Bankside has left many guests feeling content with their stay. It's said to be a great added bonus to the already lovely hotel and the staff who run the pool are pleasant to interact with. Although some reviewers have mentioned the pool is rather small, others have praised its length and found it quite relaxing. Unfortunately, some have also noted that the pool can be quite cold and the amount of chlorine used is excessive. Overall, the pool has received positive feedback with many guests mentioning it in combination with other hotel features such as the comfortable beds, good breakfast and clean facilities.
Family
Hilton London Bankside is a perfect hotel for families visiting London. The hotel has excellent kid-friendly facilities, including adjoining family rooms and connecting family rooms for a comfortable and enjoyable stay. The staff were extra special with the children, being very attentive and kind. Additionally, the hotel offers nice touches like sweets on arrival for the little ones. Some guests recommended booking two rooms as a family to ensure everyone is in close proximity for added comfort. Overall, Hilton London Bankside proved to be an excellent, first-time stay for one family celebrating their son's 18th birthday.
5 Star
The Hilton London Bankside is a top-notch hotel that earns its five-star rating with flying colors. Guests rave about the impeccable service and exceptional facilities. Although some reviewers mention encountering a few staff members who weren't very friendly, overall the hospitality at this hotel is highly recommended. The Hilton London Bankside doesn't disappoint with many guests wowed by its exceptional amenities. Some reviewers mention missing a sauna, but overall the hotel is exceptional and highly recommended.
Luxury
The Hilton London Bankside offers a luxurious stay in beautifully designed surroundings. While some guests noted that it may be too expensive for what they expected, most reviews commend the 5-star service and stylish decor. For first-time visitors to the UK, the hotel is the perfect choice with many guests stating that it exceeded their expectations as a 5-star hotel. The only downsides noted were a few staff members who didn't seem as friendly as expected. Overall, the Hilton London Bankside is a beautiful hotel that many guests would happily stay in again, despite the high price tag.
Yes, Hilton London Bankside has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Hilton London Bankside.
No, Hilton London Bankside doesn't allow dogs.
No, parking facilities aren't available at Hilton London Bankside.