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Holiday Inn London Kensington High St., an IHG Hotel

London , Wrights Lane (Show on Map)

7.2

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Holiday Inn London Kensington High St., an IHG Hotel, is a great choice for travelers seeking a central location in London. The hotel is situated in the upscale neighborhood of Kensington, close to Kensington Palace, shopping, dining and grocery options. Guests appreciate the hotel's proximity to the underground, making it easy to access all that tourist London has to offer. The breakfast is excellent with a great spread and attentive staff, while the hotel's bar and restaurant are standout features. The hotel offers clean and comfortable rooms, although some are on the small side. The hotel is generally considered to be very clean and well-maintained with friendly and helpful staff. The spa facilities, including the swimming pool, steam room and sauna, are great and free to access. The beds are also comfortable, although some guests had issues with them. Overall, the Holiday Inn London Kensington High St. offers excellent value for money, comfortable accommodations and an unbeatable location.
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Hotel with Spa

Holiday Inn London Kensington High St., an IHG Hotel, is home to Imagine Spa Kensington, a spa retreat located in the heart of Kensington. The spa offers an array of fabulous facilities to help guests escape the stresses of modern life and find tranquility. Whether you're relaxing in the spa or taking a swim in the 18-meter indoor pool, you're sure to leave feeling refreshed. Hotel guests at the Holiday Inn can use the indoor pool, as well as the hot tub, sauna, and steam facilities. Escape the pressures of your schedule and indulge in a moment of relaxation at Imagine Spa Kensington.

Spa facilities:

Indoor pool(s)

Sauna(s)

Steam room(s) / Hammam(s)

Hot tub(s) / Jacuzzi(s)

Spa services:

Facial treatments

Body treatments

Full body massage

Back massage

Head massage

Foot massage

Maternity massage

Detox massage

Hot stone massage

Lymphatic drainage massage

Signature massage

Body scrub

Body wrap

Manicure

Pedicure

Waxing

Answers last updated according to the official website.

Hotel with Pool Lap Lanes

Holiday Inn London Kensington High Street, an IHG Hotel, provides an excellent stay experience with access to an on-site gym included as part of the accommodation. A little extra can transport you to the soothing waters of the indoor pool.

This 18-metre indoor heated swimming pool is an enticing feature that stands ready to welcome fitness enthusiasts for their lap routines or guests simply seeking a tranquil dip. A nominal entrance fee applies for the use of this splendid facility, but children are welcomed free of charge, thus ensuring that families can enjoy fun aquatic moments together during their stay.

Hotel for Honeymoon

Romantic Hotel

Hotel near Nightlife Spots

Hotel with Swimming Pool

Heated Pool Indoor Pool Pool Lap Lanes

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

4-Star Hotel

Hotel with Indoor Pool

Hotel with Heated Pool

Room Types

Premium Room When you arrive at the hotel we will do our best to meet your bed type preference. This cannot be guaranteed and is based on availability. The room will consist of either a double bed or two single beds. Amenities include tea/coffee facilities and satellite TV channels.

Standard Room When you arrive at the hotel we will do our best to meet your bed type preference. This cannot be guaranteed and is based on availability. Our contemporary styled rooms provide space to work and stay connected with free WiFi.

King Room - Mobility Accessible - Non-Smoking The spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a walk-in shower and a bath or a shower. The unit has 1 bed.

King Suite The Executive Double Room contains a super king-size bed with a mattress toppers. Guests will find mineral water and tea and coffee making facilities in the room. Free WiFi is also available. An additional person can be accommodated on a rollaway bed.

Standard Twin Room The twin room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath or a shower and a hairdryer. The twin room offers a wardrobe, a safe deposit box, a carpeted floor, heating, as well as a flat-screen TV with satellite channels. The unit offers 2 beds.

Premium Twin Room Offering free toiletries, this twin room includes a private bathroom with a bath or a shower and a hairdryer. The twin room offers air conditioning, a minibar, a tea and coffee maker, a wardrobe and a flat-screen TV with satellite channels. The unit offers 2 beds.

Twin Suite Featuring free toiletries, this twin room includes a private bathroom with a bath or a shower and a hairdryer. The twin room has carpeted floors, a seating area with a flat-screen TV with satellite channels, air conditioning, a minibar, as well as a tea and coffee maker. The unit has 2 beds.

Premium King Room Providing free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The air-conditioned double room provides a flat-screen TV with satellite channels, a minibar, a tea and coffee maker and a wardrobe. The unit offers 1 bed.

Standard King Room The double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath or a shower and a hairdryer. The double room features a wardrobe, a safe deposit box, a carpeted floor, heating, as well as a flat-screen TV with satellite channels. The unit offers 1 bed.

One-Bedroom King Suite The spacious suite has 1 bedroom and 1 bathroom with a bath or a shower and free toiletries. The suite features carpeted floors, a seating area with a flat-screen TV with satellite channels, air conditioning, a minibar, as well as a tea and coffee maker. The unit has 1 bed.

About Holiday Inn London Kensington High St., an IHG Hotel

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Guest Reviews

7.2

Good

Location

The Holiday Inn London Kensington High St., an IHG Hotel, is a top choice for travelers seeking a great location in the heart of London. Guests rave about the hotel's proximity to the underground, making it easy to access all that tourist London has to offer. The hotel is nestled in the upscale neighborhood of Kensington, close to Kensington Palace, shopping, dining and grocery options. The location is ideal for those attending events at the Royal Albert Hall, which is within walking distance. The hotel is also just a few minutes' walk from Kensington Gardens and Hyde Park for those seeking nature and art. The breakfast is excellent with a great spread and attentive staff, while the hotel's bar and restaurant are standout features. Guests appreciate the relatively quick check-in and check-out, lobby area and comfortable beds. Other notable amenities include a great pool and spa facilities, gym and knowledgeable staff. Whether you're a leisure or business traveler, the Holiday Inn London Kensington High St., an IHG Hotel offers excellent value for money, comfortable accommodations and an unbeatable location.

Breakfast

If you're looking for a hotel with an excellent breakfast, consider the Holiday Inn London Kensington High St. Guests love the large selection of delicious food buffet-style with plenty of choice and different options available, including vegan and gluten-free. The restaurant works smoothly and the staff intend to serve well. Although some guests reported small problems with missing sausages and butter for toast, the breakfast was overall fantastic with good food and quality. The breakfast room is big enough and there's no queueing to be seated. Additionally, the location is excellent and breakfast is included in some room rates, which is a definite plus.

Rooms

The Holiday Inn London Kensington High St. offers clean and comfortable rooms in a great location. Some rooms are on the small side, but adequate for a short stay with comfortable beds and nice bathrooms. Some rooms have an unpleasant view, but others are spacious and well-appointed. While the staff was sometimes slow to restock items, the shower facilities were very good. Some rooms suffered from mold and wear and tear, but overall the hotel was quite clean. The TV's could use an upgrade and there were no desk or USB sockets in some rooms. Despite these minor issues, the Holiday Inn London Kensington High St. is a nice hotel with excellent facilities for the price and easy access to the nearby tube station.

Beds

If you're looking for a hotel with comfortable beds, Holiday Inn London Kensington High St., an IHG Hotel might just fit the bill! Many guests praised the quality of the beds, describing them as extremely comfortable or very comfortable. Some also appreciated the choice of pillows as a nice touch. However, a few guests did have some issues with the beds with some finding them to be too hard or uncomfortable. There were also some comments about noisy or faulty beds. Nonetheless, the hotel's friendly and helpful staff, great location, beautiful lobby area and clean rooms also received positive reviews. Overall, if a comfortable bed is a priority for you, it seems that you'll likely have a good night's sleep at this hotel.

Cleanliness

Holiday Inn London Kensington High St., an IHG Hotel is one of the best hotels to stay in with its unbeatable location and high cleanliness standards. Most guests found the hotel to be very clean and well-maintained, making their stay more comfortable. The cleanliness of the hotel rooms and facilities was praised with some guests even describing the hotel as super clean. The housekeeping staff were polite and friendly, ensuring that the rooms were clean and tidy. Although some guests mentioned a few corners needing more maintenance due to the growth of mold, the hotel was generally considered to be clean enough with only some minor complaints like a few small stains on towels. The staff were also commended for their polite behavior and the hotel's pricing was considered reasonable too. The hotel's lobby area was beautiful and comfortable and the beds were also found to be comfortable. There were some complaints about the cleanliness of bathrooms with black mold and hairs found, but it was not enough to spoil the overall experience. The hotel's pool and spa facilities were great and the hotel was deemed to be a good clean and safe place to stay.

Staff

Holiday Inn London Kensington High St., IHG Hotel boasts a team of lovely, friendly and helpful staff who are always ready to ensure that guests have a comfortable stay. From check-in to check-out, guests were impressed by the efficient and organised handling of their requests. The hotel's bar area is also highlighted as a great feature with staff who go above and beyond to provide great customer service. The location, facilities and services provided by the staff are excellent and couldn't be more helpful. Guests also appreciate the polite and courteous nature of the staff, as well as their willingness to help solve any issues they may encounter during their stay. The cleanliness of the hotel and the pleasantness of the staff, both at the reception and the dining room, are some of the positives noted by guests. While some guests found the addition of service charge in the bar annoying, the staff's cheerfulness and helpfulness more than made up for it. Overall, the hotel's staff, including the concierge, Starbucks staff and HINA, were outstanding and welcoming, making guests feel at home.

Spa

The spa facilities at Holiday Inn London Kensington High St., an IHG Hotel are something to write home about. According to guests, the swimming pool is great and the steam room and sauna are lovely. Cleanliness is evident and access to the spa is free. The hotel's location, coupled with the spa area, is perfect for a getaway. The staff are always available to ensure you're well catered for. While the spa facilities are good, some guests have suggested that modernization is needed. Overall, the gym and pool are the perfect leisure facilities to round off your trip.

Pool

Holiday Inn London Kensington High St. has a great pool that guests enjoyed during their stay. The pool area is clean and well-maintained with a lovely and warm temperature. Families appreciated the availability of the pool for children's swimming lessons and there is even a swimming pool locker for guests to use. The pool and spa facilities are also good with free access to a steam room, sauna and jacuzzi. However, some guests noted that the pool area could have had a water fountain inside. Overall, the combination of the hotel's location and pool makes for a great stay.

Yes, Holiday Inn London Kensington High St., an IHG Hotel has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Pool Lap Lanes.

Yes, a spa is available at Holiday Inn London Kensington High St., an IHG Hotel. For more information, read the answers to the Spa questionnaire

No, Holiday Inn London Kensington High St., an IHG Hotel doesn't allow dogs.

Yes, parking facilities are available at Holiday Inn London Kensington High St., an IHG Hotel.

Yes, Holiday Inn London Kensington High St., an IHG Hotel has a gym.

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