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K West Hotel & Spa

London , Richmond Way (Show on Map)

7.5

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsOverall, K West Hotel & Spa is a good choice for travelers looking for a reasonably priced hotel in a convenient location for exploring London. While some guests were disappointed with the outdated rooms and mixed experiences with breakfast and spa treatments, the hotel received high praise for its comfortable beds, friendly and helpful staff and overall cleanliness. Guests also appreciated the hotel's location, which is within walking distance of Shepherd's Bush and close to public transportation options. While there were some reports of issues with cleanliness and parking fees, these did not detract from guests' overall positive experience.
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Hotel with Spa

K West Hotel & Spa is home to K Spa, a holistic haven where mind, body, and spirit converge to create an unforgettable moment in time. The award-winning spa features a range of facilities including a steam room, sauna, sanarium, hydrotherapy pool, foot bath, and experience shower. The spa is a secret paradise, with six beautifully designed treatment rooms, a unique dry flotation room, and London's first snow paradise, which mimics the Finnish tradition of hot-cold therapy. The spa's hydrotherapy pool, featuring stainless steel recliners, is a calming oasis with warm, bubbling water that massages the body and relieves tension. The spa also offers personalized luxury treatments using quality brands such as Germaine de Capuccini, Aromatherapy Associates, and Crystal Clear, and features a relax room with individual relaxation pods. Committed to cleanliness, personal service, and attention to detail, K Spa is a haven of relaxation in the heart of the city.

Spa facilities:

Indoor pool(s)

Thermal pool(s)

Private massage and treatment room(s) - Number: 6

Sauna(s)

Steam room(s) / Hammam(s)

Hot tub(s) / Jacuzzi(s)

Relaxation Room(s)

Spa services:

Facial treatments

Body treatments

Hair treatments

Signature treatments

Full body massage

Back massage

Head massage

Neck massage

Hand massage

Foot massage

Couples massage

Maternity massage

Hot stone massage

Lymphatic drainage massage

Signature massage

Body scrub

Foot bath

Aromatherapy

Spa cuisine menu

Answers last updated according to the official website.

Luxury Hotel

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Romantic Hotel

Hotel near Nightlife Spots

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

Hotel for Yoga

4-Star Hotel

Room Types

Executive Double Room Spacious room with luxury bed linens, super king-size bed and a widescreen TV. It features opening windows, air conditioning, work desk and seating area. The bathroom comes with limestone tiles and includes a bathtub and power shower.

Deluxe Double Room Large room with a sofa and coffee table. It features opening windows, air conditioning, work desk and seating area. The beds have quality duvets, non-allergenic pillows and luxurious bed linen.

Junior Double This spacious room comes with hand-made mattresses and non-allergenic pillows. Each room has a large work desk, tea/coffee facilities, opening windows and air conditioning.

Superior Double Room This spacious room comes with hand-made mattresses and non-allergenic pillows. Each room has a large work desk, tea/coffee facilities, opening windows and air conditioning.

Superior Twin Room This spacious room comes with hand-made mattresses and non-allergenic pillows. Each room has a large work desk, tea/coffee facilities, opening windows and air conditioning.

Deluxe Twin Room Large room with a sofa, coffee table, work desk and seating area, opening windows and air conditioning. The beds have quality duvets, non-allergenic pillows and luxurious bed linen.

Executive Twin Room Spacious room with luxury bed linens, super king-size bed and a widescreen TV. It features opening windows, air conditioning, work desk and seating area. The bathroom comes with limestone tiles and includes a bathtub and power shower.

K Suite This suite offers an en suite bathroom complete with free-standing bath and a walk in shower, with high power jets. The suite has a separate living area, some with glass walls, sofas and wool rugs. There is a Bose entertainment system, including a 40-inch TV in the living room, and 20-inch TV in the bedroom. Guests are able to use the in-room tablets, and Nespresso coffee machine.

Studio This open-plan suite offers a 42-inch flat-screen TV and Bose sound system. The living space features large sofas and a coffee table. The studio features opening windows, air conditioning and work desk. The bathroom has a bath, shower, and offers free toiletries.

About K West Hotel & Spa

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Guest Reviews

7.5

Good

Location

The K West Hotel & Spa boasts a fantastic location, being within walking distance of Shepherd's Bush and with convenient access to the underground, making it perfect for exploring all that London has to offer. The hotel is nestled among restaurants, shops and amenities, making it a great choice for travelers. Several guests raved about the excellent location with one saying it was "perfect for transport" and another describing it as "super." Some guests noted that the hotel was a bit far from central London, but many others said the location was brilliant for shopping, dining and attending events like Olympia. Close proximity to the Westfield shopping center, tube stations and public transport links make the hotel very easily accessible. While some guests said the location was a bit pricey for what it offered, many others said it was lovely and perfect for a short break or a longer stay. Overall, the K West Hotel & Spa is an excellent choice for those looking for a good hotel in a convenient location in London.

Breakfast

Guests have had mixed experiences when it comes to breakfast at K West Hotel & Spa. Some have described it as beautiful, first class and delicious with good options and fresh, tasty food. Others have expressed disappointment over non-arrivals and slow-waiting times. Some guests expressed that breakfast is overpriced with expensive service charges and tray charges. However, others mention that breakfast is affordable and lovely with great choices. While some guests labeled it as a rip-off, others had a good breakfast experience with the added benefit of enjoying a lovely dinner. A few guests have expressed the need for more options, especially for those with dietary restrictions. Overall, the breakfast scene at K West Hotel & Spa offers a mixed variety of options and some guests seem to have their reservations about it.

Rooms

The K West Hotel & Spa offers great facilities and comfortable, spacious rooms with some guests particularly enjoying the large room size and nice layout. However, there are some issues with the state of the rooms, such as outdated furnishings, mould and electrical problems. Some guests have also reported a strange smell, while others found the beds uncomfortable and the pillows flat. Generally, guests appreciate the hotel's good location and cleanliness, but there are suggestions that a spruce up is necessary to meet expectations.

Beds

Guests of K West Hotel & Spa rave about the beds! The overall consensus is that the beds are very comfortable with many guests describing them as "comfy." Some guests even went as far as to say that the beds were "wonderful" and "enormous," while others appreciated the spare pillows in the room. However, a few guests did report discomfort, either due to the quality of the bed or the fact that it was two single beds pushed together. Overall, if you prioritize a good night's sleep during your travels, K West Hotel & Spa seems like a great option with its comfortable beds.

Cleanliness

According to guest reviews, K West Hotel & Spa is a clean and welcoming property that is efficiently run. The hotel is generally very clean and well-furnished with clean and spacious rooms. However, some guests reported issues with cleanliness, such as dirty bathrooms, mould in bathrooms and concerningly high amounts of mould. Some guests also noted that certain areas of the hotel were looking tired or run-down. Some rooms had issues with hair in the shower, dirty windows or dirty carpets and bathroom spots. Overall, while most guests found the hotel to be clean, there were some reports of cleanliness issues that the hotel should address.

Staff

The staff at K West Hotel & Spa receive rave reviews from guests with comments praising their amazing, friendly and helpful nature. Many guests mention the polite and welcoming reception staff, who greet them with a smile and hello. The staff's helpfulness and accommodating nature are also noted with guests reporting excellent service all around. However, a few guests mention experiences with unacceptably rude staff and basic customer service, specifically regarding management. Despite this, the majority of guests feel looked after and valued by the "wonderful," "approachable," and "professional" staff. The spa staff receive mixed feedback with some guests reporting rude behavior and others praising the kindness of individual employees. Overall, the staff is a considerable asset to the hotel with guests complimenting their friendliness, efficiency and willingness to go above and beyond.

Spa

If you're looking for a luxurious stay with spa facilities, K West Hotel & Spa might be the perfect place for you – just be prepared to pay extra for the privilege. Some guests were disappointed about having to pay additional fees of up to £25 per hour to use the spa, while others found some facilities out of order or crowded. However, those who did indulge in spa treatments were generally impressed with many complimenting the friendly staff and fantastic facilities including a snow room, sauna, steam room, hot tub and relaxation booths. Some guests even received discounts or complimentary invitations to return after experiencing technical difficulties during their visit. Overall, while the spa might not be perfect, it's a great addition to a hotel that offers a high-end experience for couples, friends or solo travellers alike.

Parking

The K West Hotel & Spa is a nice place to stay, but it's important to be aware of extra costs like parking and the spa. Unfortunately, the parking situation is quite inconvenient with reception needing to be called each time you want to access it at night. Some guests were quoted different prices, while others found it difficult to park on the road nearby. The parking fees are also quite steep with some guests feeling like regulars should receive a discount. However, the hotel is in a great location and does offer parking for those willing to pay. Just be sure to ask about the costs beforehand!

4 Star

K West Hotel & Spa is a nice hotel with reasonable prices for a stay in London, but it has outdated bedrooms that need refurbishing. While advertised as a four-star hotel, some guests did not feel the quality reflected this rating. However, the hotel still received positive reviews with scores ranging from 7.00/10 to 9.00/10. Despite being in need of a renovation, the hotel is new, neat and clean. Guests who are looking for a comfortable stay in a good location will appreciate this hotel, especially if they don't plan on using the spa facilities. Overall, it's a pleasant place to stay, although some guests would not return.

No, K West Hotel & Spa doesn't have any pool.

Yes, a spa is available at K West Hotel & Spa. For more information, read the answers to the Spa questionnaire

No, K West Hotel & Spa doesn't allow dogs.

Yes, parking facilities are available at K West Hotel & Spa.

Yes, K West Hotel & Spa has a gym.

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