Montcalm East, Autograph Collection
Please select your travel dates to see rates and availability
Info
Summary of reviewsMontcalm East, Autograph Collection is a fantastic hotel located in the heart of East London, making it a great base for exploring the area. The hotel's breakfast is a highlight for many guests with a great selection and attentive staff. The dinner options are also delicious, although some guests with dietary requirements found the menu limited. The rooms are spacious, clean and well-equipped with some even decorated for special occasions. The hotel's cleanliness is top-notch and the staff are incredibly friendly and helpful. The spa facilities are luxurious with a stunning pool, sauna, steam room and gym. The beds are also super comfortable, ensuring a great night's sleep. Overall, Montcalm East, Autograph Collection is a luxurious and comfortable 5-star hotel, perfect for a relaxing stay in London.
Show moreRead review summaries for all categories
Categories
After a day of exploring the city, the soothing spa at Montcalm East, Autograph Collection, is the perfect place to rest and reset. The spacious swimming pool, steam room, Jacuzzi, and sauna are all designed to help you relax and unwind. Expert therapists are on hand to offer rejuvenating rubs and scrubs, indulgent massages, body rituals, expert waxing, and a range of pampering beauty treatments to help you feel your best. Take some time to unwind and treat yourself at the spa at Montcalm East.Spa facilities: Indoor pool(s)
Sauna(s)
Steam room(s) / Hammam(s)
Hot tub(s) / Jacuzzi(s)
Fitness area
Spa services: Facial treatments
Body treatments
Signature treatments
Full body massage
Back massage
Head massage
Neck massage
Hand massage
Foot massage
Maternity massage
Hot stone massage
Body scrub
Aromatherapy
Reflexology
Manicure
Pedicure
Waxing
Hotel Taking Steps Towards Sustainability
Hotel near Nightlife Spots
Room Types
About Montcalm East, Autograph Collection
Guest Reviews
Montcalm East, Autograph Collection boasts a fantastic location, perfectly situated for exploring East London on foot or via the nearby tube and bus options. Guests rave about the convenience of the hotel's location with plenty of shops, supermarkets, restaurants and bars in the area. The hotel is also within walking distance of many terrific restaurants, making it a great base for foodies. The friendly and helpful staff make for a great experience and the modern luxurious rooms add to the overall value for money. The hotel is also easily accessible from the nearby Old Street tube station. Overall, if you're looking for a central location in the heart of London, this hotel is definitely worth considering.
Many guests of the Montcalm East, Autograph Collection praised the hotel's breakfast as a highlight of their stay. They appreciated the great staff and the delicious breakfast selection with loads of choice. The breakfast room was comfortable apart from it being too hot at times. Visitors loved the live egg station and spreading buffet station in different places in the restaurant. Guests also noted the superb breakfast with excellent amenities and great staff that cater to their needs. Some reviewers even thought it was the best hotel breakfast they have had in years. However, a few guests were let down by the quality of food and service, citing overcrowding, long queues and a poorly organized breakfast room. Several negative reviews highlighted cold and dry dishes and the limited Continental breakfast selection with some advising others to skip the breakfast and eat elsewhere.
Guests who stay at Montcalm East, Autograph Collection can enjoy dinner at various restaurants on the premises. Reviews show that the food is delicious and the service is of a high standard. However, some guests with dietary requirements, such as gluten-free, found the menu limited. There were some criticisms of the food, including a sea bass dish being too bitter and salty and spaghetti at lunch being described as "sorrowful." The main restaurant area was closed for dinner, which disappointed some guests. Additionally, some guests reported slow service at the main bar and the quality of the food did not match the high calibre of the hotel. Unfortunately, some diners had a terrible experience with one reviewer describing the food as "horrible." There were also complaints about staff being inattentive with some orders forgotten. Despite these negative reviews, there were many positive ones, highlighting the great food and service at the hotel's restaurants.
If you're on the hunt for a hotel with great rooms, Montcalm East, Autograph Collection might just be perfect for you. Reviewers have raved about the lovely, clean and spacious rooms with plenty of amenities to make your stay as comfortable as possible. The hotel itself is modern and smart, featuring impressive design and decor that adds to the overall experience. The sky rooms are also worth mentioning with great views over London. Many rooms have been decorated for special occasions such as anniversaries and birthdays, making it a great choice for a romantic getaway. While not all reviews were positive, most guests found the rooms to be immaculately clean and well-equipped. Some reviewers experienced issues with dark and noisy rooms, or problems with heating and cleaning services, but overall, Montcalm East's rooms are sure to impress most travelers.
If you're looking for a hotel with the comfiest beds around, look no further than Montcalm East, Autograph Collection. According to recent guest reviews, the hotel's beds are top-notch with many describing them as "super comfy" and "fabulous." Guests also noted the overall cleanliness of the rooms and top-notch amenities. While some guests found the beds a bit too soft for their liking, the majority praised them for being some of the most comfortable they've ever slept in. However, some guests did note issues with the sofa bed not having sheets or blankets. Overall, if you're in need of a great night's rest, Montcalm East, Autograph Collection has got you covered.
If cleanliness is a top priority for your hotel experience, you'll be pleased to hear that Montcalm East delivers in this area. Reviewers repeatedly praised the hotel's immaculate rooms, bathrooms and spa facilities. Guests loved the spacious rooms with stunning views, all of which were impeccably clean upon arrival. The hotel has modern amenities and provides excellent housekeeping services. Overall, the hotel maintains a clean and tidy atmosphere that is welcoming to guests. While a small minority of reviewers had negative experiences with the hotel's hygiene, the vast majority of guests found Montcalm East's cleanliness to be top-notch.
The staff at Montcalm East, Autograph Collection receive high praise from guests with many describing them as incredibly friendly, helpful and welcoming. From reception to bar staff, guests note the professionalism and attentiveness of the hotel's employees. The guest experience manager even went above and beyond to ensure one guest's celebration was extra special. While there were minor inconsistencies with room service and housekeeping, most guests found the staff to be exceptional in their service. However, a few individuals did report negative experiences with specific staff members. Overall, the staff at Montcalm East, Autograph Collection are a standout feature of the hotel and make guests feel well taken care of throughout their stay.
If you're looking for a luxurious spa experience in the heart of London, look no further than Montcalm East, Autograph Collection. Guests rave about the stunning views, impeccably clean facilities and some of the best spa amenities they've ever seen. The spa is spacious, modern and beautifully designed, including a lovely pool, sauna, steam room and gym. Reviewers loved the relaxing atmosphere and aesthetically pleasing decor. Some guests noted that the spa was quite busy on the weekends, but they found more peace and quiet during the week. The only criticisms were a cold jacuzzi, broken tiles and occasional cleanliness issues. Overall, however, guests couldn't say enough good things about the fantastic spa facilities and treatments available at Montcalm East.
When it comes to leisure, the Montcalm East, Autograph Collection won't disappoint you as they offer a decent size swimming pool that provides guests with enough space to enjoy their swim. The pool is also accompanied by a sauna and Jacuzzi options, perfect for an all-around relaxing experience. Unfortunately, there were reports that the pool was out of order due to unbalanced PH levels and on Saturday, it was busy, making it unsuitable for those who wanted to swim. However, despite these setbacks, the spa and pool were still considered excellent by other guests with some even describing it as very spacious. If you're bringing your children, there's a limit to their use of the pool and they're not allowed in the pool in the afternoons/evenings. But if you're keen on trying everything on offer, the hot tub, swimming pool and Jacuzzi are all included in your stay. Overall, the hotel's pool and spa provide a delightful time for guests.
Montcalm East, Autograph Collection is a truly incredible 5-star hotel. Guests have described their stay as exceptional, superb and perfect. The modern and comfortable facilities and 5* service make it a great choice for any type of traveler. However, some recent negative reviews have criticized the spa and cleanliness of the hotel. Overall, visitors highly recommend this hotel and praise the hospitable and attentive staff, especially receptionist Achung who provided 5-star service. It's no wonder Montcalm East, Autograph Collection is a popular choice for a wonderful and calm holiday experience.
If you're looking for a luxurious stay in London, Montcalm East, Autograph Collection is definitely worth considering. Guests can't say enough about how inviting, modern and clean the hotel is with some even calling it the best hotel they've ever been to in Europe. The hotel's design and decor are impressive and the service is definitely 5-star. While some guests felt the spa could use some refreshing, the facilities overall are fantastic. For a short stay in London with added luxury, this individualistic hotel is ideal. Some guests did feel that the hotel didn't quite live up to its 5-star rating, but most agree that it is definitely a luxurious escape from the hustle and bustle of work.
Yes, Montcalm East, Autograph Collection has pool(s) that belong to one or more of the following categories: Indoor Pool.
Yes, a spa is available at Montcalm East, Autograph Collection. For more information, read the answers to the Spa questionnaire
No, Montcalm East, Autograph Collection doesn't allow dogs.
No, parking facilities aren't available at Montcalm East, Autograph Collection.
Yes, Montcalm East, Autograph Collection has a gym.
