Shangri-La The Shard, London

London , , 31 St Thomas Street (Show on Map)


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Info Shangri-La Hotel at The Shard is one of London's most iconic luxury hotels. Boasting 202 rooms, an infinity sky pool and majestic panoramic views of the city, as well as a 24-hour gym and excellent dining options, this hotel will make every guest feel like royalty. The hotel also features spacious meeting and conference rooms, as well as fairytale-like venues where guests can organise the wedding of their dreams.
Summary of reviewsShangri-La The Shard, London is an iconic and luxurious hotel with exceptional views of London. Guests rave about the stunning rooms and impeccable cleanliness, as well as the attentive and friendly staff. Although the breakfast and dinner options received mixed reviews, the hotel's pool and VIP service are top-notch. Ideal for a romantic getaway or special occasion, Shangri-La The Shard, London is undeniably a five-star hotel and a must-visit for those looking for a luxurious and unforgettable experience.
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Hotel with Infinity Pool
An infinity skypool is located on Level 52 of the hotel, offering guests magnificent panoramic views over the city, while also providing them with a space to unwind and rejuvenate.

Eco Friendly Hotel
Shangri-La The Shard, London, takes immense pride in being a member of the Shangri-La Group. The group has a strong commitment towards producing beneficial environmental and social impacts. Following the ethos of "Doing Good", the hotel wholeheartedly embraces the objective of sustainability in its functions, thereby making notable contributions to conserving the environment and bolstering the wellbeing of surrounding communities. The Shangri-La Group is not merely aspiring, but setting the benchmark in the realm of corporate citizenship and sustainable development, partnering synergistically with local leaders to cultivate enduring economic advantages.

"Sanctuary," Shangri-La’s Care for Nature Project, is a cornerstone of the group's commitment to environmental conservation. This initiative aims to conserve and restore biodiversity, especially since many of the group's establishments, including Shangri-La The Shard, London, are located in some of the world's most ecologically diverse regions. The hotels and resorts under the Shangri-La Group work closely with local governments, NGOs, and communities to protect the surrounding habitats, their flora, and fauna, thereby ensuring these pristine environments can be appreciated by future generations.

Hotel for Honeymoon
A 5-star hotel in the heart of London, ideal for a luxurious and romantic honeymoon retreat. The hotel boasts rooms and suites, as well as occasional offers which couples can benefit from and spend the honeymoon of their dreams.

Hotel with Swimming Pool
The impressive infinity Sky Pool at Shangri-La The Shard can be found 52 stories above London. The pool, along with the Sky Sauna and fully-equipped gym, creates an exclusive wellness oasis for guests with unparalleled views of the city. To add to the luxurious experience, guests can indulge in a range of spa treatments in the comfort of their own room, provided in partnership with Neal’s Yard Remedies. For those seeking a sneak peek of the Sky Pool, Sauna and Gym, a virtual tour is available for exploration. Please note that booking a slot is required (at no cost for hotel guests) to use the Sky Pool and Sky Sauna.

Infinity Pool    Heated Pool    Indoor Pool    Panoramic View Pool  


Skyscraper Hotel
Within the 309 metres (1,014 ft) Shard, this hotel occupies the building's 34th to 52th floor.

Luxury Hotel

Family Friendly Hotel

Dog Friendly Hotel

Romantic Hotel

Hotel near Nightlife Spots

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

5-Star Hotel

Hotel with Panoramic View Pool

Hotel with Indoor Pool

Hotel with Heated Pool

Room Types
Deluxe King Room with City View This room has unparalleled northerly and easterly views, including some of London’s most famous landmarks. Features include a king Shangri-La Bed, a designer TV, coffee machine, complimentary Wi-Fi and a set of binoculars.

Superior Shard King This room has stunning views towards the counties of Kent, Surrey and Sussex. Features include the Shangri-La Bed, a designer TV, coffee machine, complimentary WiFi and a set of binoculars.

Premier King Room with City View This room has unparallelled views, including some of London’s most iconic landmarks. Features include the Shangri-La Bed, a designer TV, coffee machine, complimentary WiFi and a set of binoculars.

Iconic King Room With City View This room has unparallelled triple-aspect views, including some of London’s most iconic landmarks. Features include the Shangri-La Bed, a designer TV, coffee machine, complimentary WiFi and a set of binoculars.

Premier Twin Room with City View This room has unparallelled views, including some of London’s most iconic landmarks. Features include the Shangri-La Bed, a designer TV, coffee machine, complimentary WiFi and a set of binoculars.

Premier Shard Suite One-bedroom suite with a separate living room and working area. Features include a full-size executive writing desk and climate controls.

Iconic Shard Suite One-bedroom suite with a separate living room and working area. Features include a full-size executive writing desk and climate controls.

Premier Shard King Room This spacious room has contemporary furnishings and far-reaching vistas.

About Shangri-La The Shard, London
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Guest Reviews
9.0
Excellent
Location
Shangri-La The Shard, London is an iconic hotel building that provides its guests with spectacular views of London. The location of the hotel is great and perfect, although it can be slightly out of town. However, the hotel's central location is more than compensated for by its amazing views of the city. Guests can enjoy exceptional views of popular landmarks like the London Bridge, Tower of London and Tower Bridge from their rooms. The best views are from rooms that end in 01 or 11. Choosing an Iconic King Room gives guests views of three sides of the city. The hotel's location is ideal for public transport, making it easy to get to any part of London. The hotel is set in a lovely redeveloped area with great riverside walks. Access to the hotel is easily accessible from the London Bridge station too. Overall, guests are impressed by the location and wow factor of Shangri-La The Shard, London.

Breakfast
The breakfast at Shangri-La The Shard in London received mixed reviews from guests. Some described it as amazing, excellent and 5-star quality. However, others were not as impressed, describing it as just okay, not good, or a bit expensive. Some guests also noted that breakfast was not included in their stay, or they were not aware of a small surcharge until check-out. Despite this, those who did partake in the breakfast buffet booked as included enjoyed it and found it to be fantastic. Unfortunately, some guests experienced unsatisfactory meals at the hotel's restaurants, while others opted for in-room dining for their breakfast. Some also expressed frustration with being charged extra fees for breakfast when it was already paid for. Overall, the breakfast at Shangri-La The Shard had a mix of reviews, so it may be worth researching the options beforehand to ensure it meets your expectations.

Dinner
Guest reviews of the dinner options at the Shangri-La The Shard, London were mixed. Although some praised the superb food and drink at the hotel's restaurants or enjoyed stunning views of London while dining, others felt that the restaurant menu was lacking and did not match the high prices. Some guests even suggested eating elsewhere or trying the many other restaurants within the hotel. One guest found the cocktail menu at Gong on floor 52 to be a bit wacky and difficult to navigate, while another enjoyed the chicken and rice dish ordered from room service. Additionally, a few guests were disappointed by their experience at Ting Restaurant, but others had a good lunch there. As with many iconic locations, guests should be prepared for higher prices when dining at the hotel's restaurants.

Rooms
The Shangri-La The Shard in London offers stunning views of the city from its iconic location. Many guests have raved about the beauty of their rooms, which have been decorated to the highest standards and are impeccably clean. The spacious bathrooms have been fitted with high-quality finishes and some even offer bathing with a view. However, some guests did mention that the rooms could use a little bit of a refurbishment and smart TVs would be a welcome addition. The hotel has been praised for its lovely atmosphere and peaceful suites. The staff at the front desk have gone above and beyond to ensure their guests' comfort and satisfaction. Overall, guests have deemed their experience at the Shangri-La The Shard to be amazing and would definitely return for the incredible views and luxury amenities.

Beds
Guests of the Shangri-La The Shard, London rave about the comfort of the beds at the hotel. Many describe the beds as super comfortable, comfy, enormous and glorious. The marble bedside tables are a bit too close to the bed for some guests, causing welts and bruises. Families appreciate the option of having a separate kid's bed in some rooms. Overall, visitors recommend the Superior Shard Room with its stunning views and well-equipped amenities. Most importantly, the staff is said to be extremely friendly and helpful, making for a fantastic stay.

Cleanliness
Guests have left rave reviews of the cleanliness at Shangri-La The Shard in London. Reviews repeatedly mention the overall cleanliness of the hotel with specific emphasis on the rooms being exceptionally clean. The open, peaceful and lovely atmosphere, paired with friendly staff, makes for a well-managed hotel with pleasant, clean rooms. However, housekeeping missed one guest room, causing some disappointment. Fresh air might be an issue due to the building's height, but on the whole, guests immensely enjoy their clean, calm and comfortable stays at Shangri-La The Shard with fast elevator services thrown in the mix.

Staff
The staff at Shangri-La The Shard, London are exceptional and provide outstanding customer service. Guests raved about the attentiveness, kindness, friendliness and helpfulness of the staff. Many reviewers noted that every member of staff made them feel special and enhanced their stay. The service provided was unbeatable and impeccable and some staff went above and beyond to exceed expectations. The front office staff, including Marta and Kimberly, received particular praise for making guests' stays memorable. Guests also appreciated how well-trained and attentive the staff were. However, a few reviewers felt that some members of staff were less interested. Overall, the staff were a real asset to the hotel and made guests feel welcome and valued.

Pool
The Shangri-La The Shard in London boasts an incredible pool experience that guests absolutely love! From the stunning infinity pool and sauna to the panoramic views, it's a must-see for any visitor. While the pool is small, it's not crowded and the warm water makes for a comfortable swim any time of day. Guests love that the pool is attached to the restaurant and bar, making it a great spot for those looking to relax and sip a drink while taking in the breathtaking views. The changing areas are some of the best around and a discreet pool attendant is always on hand to ensure your every need is met. While some guests suggest extending the opening hours until 9 pm, there's no doubt that the Shangri-La's pool is one of Europe's best and a must-experience for any traveler.

5 Star
Shangri-La The Shard, London is undeniably a hotel of five stars. Guests have raved about the exceptional service and gracious attention they received during their stay. The hotel's unique location in the Shard provides an excellent view overlooking the city day and night, which guests have described as simply superb. Rooms are of a high standard and are decorated beautifully with iconic rooms providing three-sided views. The hotel facilities are exceptional, including the restaurant and gym, although some guests felt that the gym facilities were not of a 5-star standard. Valet parking is available; however, a 5% discretionary service charge is added to the bill. Nonetheless, the stay is worth every penny, as guests have described it as a phenomenal and incredible experience. It's no surprise that this hotel is one of the best overall hotel experiences that guests have had and a great choice for a special occasion.

Luxury
Shangri-La The Shard in London is the ultimate luxurious experience that comes with unforgettable views of the city. The hotel is beautifully decorated and offers VIP service throughout your stay. It truly gives off good vibes! It's a world-renowned iconic building that offers guests pure luxury and high-end amenities, including the best bathroom in a hotel. The hotel features everything you expect from a 5-star accommodation with beautifully appointed rooms, amazing decor, luxury products and exceptional service. While the cost may not be for everyone, it's totally worth it! The staff were friendly and helpful, making our stay even more memorable. Whether it's for a special occasion or just a luxury getaway, staying at Shangri-La The Shard is an amazing experience that promises to exceed your expectations.

Romantic
The Shangri-La The Shard, London is the perfect spot for a romantic getaway, according to confirmed guest reviews. With stunning views of London from the 50th floor and breathtaking rooms, couples can expect a luxurious stay. Whether you are celebrating an anniversary or proposing, the hotel staff will ensure that your stay is unforgettable. One couple even rehearsed their proposal and was met with a resounding "yes". The hotel can also arrange for special decoration and food to make your stay even more romantic. Overall, the Shangri-La The Shard, London is a stunning and memorable destination for couples looking for a truly special occasion.


Yes, Shangri-La The Shard, London has pool(s) that belong to one or more of the following categories: Infinity Pool, Heated Pool, Indoor Pool, Panoramic View Pool.

No, a spa isn't available at Shangri-La The Shard, London.

Yes, Shangri-La The Shard, London welcomes dogs.

Yes, parking facilities are available at Shangri-La The Shard, London.

Yes, Shangri-La The Shard, London has a gym.
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