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InterContinental - Los Angeles Downtown, an IHG Hotel

Los Angeles , 900 Wilshire Boulevard (Show on Map)

8.7

Very Good

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Summary of reviewsThe InterContinental - Los Angeles Downtown, an IHG Hotel is a luxurious stay in the heart of downtown LA that provides ample opportunities for exploring the city. Guests appreciate the hotel's central location and convenient access to entertainment areas with Staples Center within walking distance. The stunning views of the city from the lobby, rooftop bar and guest rooms are captivating. The hotel offers excellent dining and drinking options with a fancy and brilliant decor and a supermarket is conveniently located nearby. While some guests reported negative incidents with homeless people outside the hotel, in general, the location is considered to be excellent for exploring the city on foot.

The breakfast at the hotel has mixed reviews with some guests finding it amazing while others thought it was overpriced with little variety and awful buffet choices. Nevertheless, many guests praised the delicious breakfast buffet with many options and the attentive concierge and receptionist. The 69th-floor view from the breakfast area is a standout feature.

The rooms at the InterContinental - Los Angeles Downtown are impressive with a modern building and friendly staff. The rooms are spacious, beautiful and sparkling clean with excellent views of Los Angeles. The atmosphere is chic and the facilities are new and well-maintained. The beds are comfortable and the bathrooms are large and well-equipped with separate shower stalls and deep bathtubs. While some guests experienced inconsistent cleaning service and noises from the upper floor machine rooms, the majority of reviews praise the hotel's comfortable beds, spacious rooms and beautiful views.

Guests appreciate the hotel's high standards of cleanliness with modern and spotless facilities and tidy rooms. Despite a few incidents of missed cleanliness, most guests found the hotel to be well-maintained.

The staff at the InterContinental - Los Angeles Downtown is exceptional with many reviews speaking highly of their attentive and customer-oriented service. The staff is well-trained and provides exceptional service with attention to detail, making guests feel well taken care of. Some of the staff members went above and beyond to exceed their expectations. The gym, swimming pool and spa facilities are good and enjoyable and the gym is a standout feature with modern and well-equipped fitness rooms.

The outdoor pool and Jacuzzi located on the 7th floor offer stunning panoramic city views. The hotel's architecture is a standout feature and guests often rave about the lovely pool area and the heated pool that makes swimming enjoyable no matter the weather outside.

Guests have shared mixed experiences with the hotel's parking with some praising the excellent service provided by the valet attendants, while others have expressed concerns over the high prices of the parking or damages to their vehicles. Despite some mixed experiences with parking, the majority of guests reported an overall positive stay at the InterContinental - Los Angeles Downtown.

The hotel provides luxurious comfort with its world-class amenities and 5-star quality service from beginning to end. While the price tag matches the level of luxury, the hotel is highly recommended for those looking for a luxurious stay in downtown LA.
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Categories

Skyscraper Hotel

The hotel is located in the Wilshire Grand building, a 73-story skyscraper in the heart of Downtown, Los Angeles. The Wilshire Grand Center is the tallest structure in the Los Angeles skyline, 1,100 ft above street level.

Luxury Hotel

Hotel for Honeymoon

Family Friendly Hotel

Dog Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

Heated Pool Outdoor Pool

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

4-Star Hotel

Hotel with Outdoor Pool

Hotel with Heated Pool

Room Types

1 KING BED CLASSIC This air-conditioned room has a flat-screen TV, a tea/coffee machine, and complimentary toiletries.

2 Queen Beds Classic This air-conditioned room has a flat-screen TV, a tea/coffee machine, and complimentary toiletries.

Premium 2 Queens or King This air-conditioned corner room has a flat-screen TV, a tea/coffee machine, and complimentary toiletries.

1 King Bed Premium This air-conditioned corner room has a flat-screen TV, a tea/coffee machine, and complimentary toiletries.

2 QUEEN BEDS PREMIUM This air-conditioned corner room has a flat-screen TV, a tea/coffee machine, and complimentary toiletries.

1 King Bed Junior Suite This air-conditioned suite has extra floor space with a flat-screen TV, a tea/coffee machine, and complimentary toiletries.

1 King Bed Suite This air-conditioned suite has additional living area with a flat-screen TV, a tea/coffee machine, and complimentary toiletries.

1 King Bed 1 Bedroom Suite This air-conditioned suite has bedroom and living room separated with a door and has seating area, sofa, tea/coffee machine, and complimentary toiletries including a jetted tub.

Hospitality King Suite with Accessible Tub This spacious suite comes with 1 bedroom, a seating area and 1 bathroom with a bath and a shower. The air-conditioned suite features a flat-screen TV, soundproof walls, a tea and coffee maker, a wardrobe as well as city views. The unit has 1 bed.

Classic 1 King or 2 Queens This air-conditioned room has a flat-screen TV, a tea/coffee machine, and complimentary toiletries.

Classic King Room - Club Floor This air-conditioned room including access to Club Lounge has a flat-screen TV, a tea/coffee machine, and complimentary toiletries.

Premium King Room with City View - Club Floor This air-conditioned corner room including access to Club Lounge has a flat-screen TV, a tea/coffee machine, and complimentary toiletries.

One-Bedroom King Suite - Club Floor This air-conditioned suite has bedroom and living room separated with a door and has seating area, sofa, tea/coffee machine, and complimentary toiletries including a jetted tub. Includes access to Club Lounge.

Classic Queen Room with Two Queen Beds - Club Floor This air-conditioned room including access to Club Lounge has a flat-screen TV, a tea/coffee machine, and complimentary toiletries.

King Suite - Club Floor This air-conditioned suite including access to Club Lounge has additional living area with a flat-screen TV, a tea/coffee machine, and complimentary toiletries.

About InterContinental - Los Angeles Downtown, an IHG Hotel

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Guest Reviews

8.7

Very Good

Location

The InterContinental - Los Angeles Downtown, an IHG Hotel is located in the heart of downtown LA, making it a convenient base for exploring the city. Guests appreciated the hotel's perfect location with easy access to all entertainment areas, as well as being within walking distance of the Staples Center. The highlight of the hotel is the stunning views from the lobby, rooftop bar and guest rooms, providing guests with breathtaking vistas of the city. The hotel also has great dining and drinking options with a fancy and brilliant decor in addition to the convenience of having a supermarket nearby. Despite the positive aspect of the location, some guests noted that the area outside the hotel had homeless people and unfortunate incidents, but the overall impression of the location was positive for many who found it excellent for exploring the city on foot.

Breakfast

Guests have mixed opinions about the breakfast at InterContinental - Los Angeles Downtown, an IHG Hotel. While some found it amazing, wonderfully arranged, high quality and nutritious and an attraction with a nice view, others found it overpriced with little variety and awful buffet choices. Some guests experienced getting sick after eating there. Despite this, many praised the delicious breakfast buffet with many options and the attentive concierge and receptionist. Guests who loved the breakfast highly recommend giving it a try with some highlighting the unique view from the 69th floor.

Rooms

The InterContinental - Los Angeles Downtown, an IHG Hotel has an impressive and modern building with friendly staff. The rooms are beautiful, spacious and sparkling clean with excellent views of Los Angeles. The beds and pillows are comfortable and the bathrooms are large and well-equipped with separate shower stalls and deep bathtubs. Some rooms have a frosted glass window separating the washroom from the sleeping area, adding a touch of unique design. The atmosphere is chic and the facilities are new and well-maintained. However, some guests experienced inconsistent cleaning service and noise disruptions from upper floor machine rooms. Although there are some negative comments about unclean carpets, dusty rooms, lack of amenities and tiny room sizes, overall, the guest reviews mentioned comfortable beds, spacious rooms and beautiful views.

Beds

Guests who have stayed at the InterContinental - Los Angeles Downtown, an IHG Hotel have left numerous positive reviews about the hotel's beds. Many reviewers have praised the comfortable mattresses and beddings, noting that their stay was made even more relaxing by the rooms' soft and comfortable pillows. The hotel's spacious and clean rooms have also been commended with guests appreciating the quality of the bed sheets and pillows. While some reviewers have noted minor issues like holes in the bed sheets or untucked bedding, these experiences have been few and far between. Overall, the beds at InterContinental - Los Angeles Downtown have received high marks for their comfort, cleanliness and quality.

Cleanliness

The guests at InterContinental - Los Angeles Downtown, an IHG Hotel had high praise for the cleanliness of the hotel. Many described it as modern and spotless with beautiful and tidy rooms. Despite a few incidents of missed cleanliness or inconsistency with the cleaning service, the majority of guests found the hotel to be extremely clean and well-maintained. The facilities were also noted to be new and impressive. A few guests did encounter bugs, dusty rooms or dirty carpets, but these instances appeared to be outliers. Overall, guests were pleased with the hotel's high standards of cleanliness.

Staff

The InterContinental - Los Angeles Downtown, an IHG Hotel boasts of its amazing service from its lovely and respectful staff. Reviews speak highly of their attentive and customer-oriented service. The staff is well-trained and provides exceptional service with attention to detail, making guests feel well taken care of. Guests appreciate the staff's availability and willingness to assist them, especially in navigating the complicated elevator system. Some of the staff members even went above and beyond to exceed their expectations with mentioned services provided by Guadalupe, Jennifer, Alberto, Miguel, Evan, Michael, Shariah, Maylene and Marvin. The hotel's central location and friendly staff make the experience memorable, despite some reviews of poor hospitality from certain individuals. The wait staff and housekeeping need improvement, but otherwise, the staff has been described as efficient, helpful and hyper-friendly, making for a fantastic stay.

Gym

The gym at InterContinental - Los Angeles Downtown, an IHG Hotel is a must-visit for fitness enthusiasts. Many guests have raved about the modern and well-equipped fitness room that offers a fantastic workout experience. The gym, swimming pool and spa facilities have also received positive feedback from guests, who describe them as good and enjoyable. In fact, one guest even went as far as to say that it was the best hotel gym they have ever used! Along with all these amenities, guests can also enjoy a refreshing drink at the pool bar after their efforts. The hotel's great architecture and extra basen undoubtedly enhance the gym's overall experience, making it an unmissable part of your stay.

Pool

The InterContinental - Los Angeles Downtown hotel boasts a beautiful outdoor pool and Jacuzzi, located on the 7th floor with stunning panoramic city views. While the pool area is mostly shaded, making it a bit chilly during cooler months, the rooftop bar is incredible and the pool bar is a great place to enjoy a drink. Guests rave about the lovely pool area and the heated pool, which makes swimming enjoyable no matter the weather outside. The hotel's architecture is also a standout feature with guests mentioning the hotel's status as the tallest building in LA. Despite some reviews mentioning a paid valet service, guests report genuine hospitality and plans to return for another visit to this hotel with its super pool and great fitness studio.

Parking

Many guests of InterContinental - Los Angeles Downtown have shared their experience with the hotel's parking. Some have praised the excellent service provided by the valet attendants, while others have expressed concerns over the high prices of the parking or damages to their vehicles. Additionally, some guests have mentioned that there was a lack of clear information about parking upon arrival. Despite its higher cost, however, guests have noted that the price of parking at this hotel is comparable to other hotels in the Downtown LA area. Despite some mixed experiences with the parking situation, many guests have reported an overall positive stay at the InterContinental - Los Angeles Downtown.

4 Star

InterContinental - Los Angeles Downtown, an IHG Hotel is a very clean and elegant place, offering superb facilities and services. Although some guests found it pricey, they agreed that it's a four-star hotel with five-star standards. There were a few comments questioning the value for money and the service not living up to the five-star label. However, the overall consensus was positive with guests rating their experience as good or even fun. While the surrounding area may not be as impressive, the hotel itself is highly recommended for those looking for a luxurious stay in downtown LA.

Luxury

If you're looking for a luxurious stay in downtown LA, look no further than the InterContinental - Los Angeles Downtown hotel. Surrounded by exceptional staff providing 5-star quality service from beginning to end, this hotel is stunning and classy. The amenities are world-class and the property is well-maintained. It's no wonder guests describe their stays here as "luxurious comfort" and a "séjour luxueux". Even the building itself exudes prestige with a modern, clean and cozy feel throughout. You'll feel like you're in a dream in this amazing 4-star hotel with 5-star standards. However, keep in mind that the price tag matches the level of luxury, so it may not be for everyone.

Yes, InterContinental - Los Angeles Downtown, an IHG Hotel has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.

No, a spa isn't available at InterContinental - Los Angeles Downtown, an IHG Hotel.

Yes, InterContinental - Los Angeles Downtown, an IHG Hotel welcomes dogs.

Yes, parking facilities are available at InterContinental - Los Angeles Downtown, an IHG Hotel.

Yes, InterContinental - Los Angeles Downtown, an IHG Hotel has a gym.

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