Lourdes, 75, Rue De La Grotte43.095495,-0.05033(Show on Map)
8.5
Very Good
+5 Photos
+5 Photos
+ 3 Photos3
Checkin - Checkout datesFri, 07 Aug - Sat, 08 Aug07 Aug - 08 Aug
1 Room2 Guests
Info
Summary of reviews
Hôtel Vesuvio enjoys an exceptional location, making it an ideal choice for visitors to Lourdes. Its proximity to major religious sites like the Grotto and Basilica, as well as the city center and local restaurants, offers unparalleled convenience. Despite its central location, the hotel maintains a quiet and serene atmosphere, enhancing its appeal.
Guests commend the hotel staff's exceptional kindness and professionalism. The warm and friendly demeanor of the staff, especially the owners Mimmo and Rosaria, contributes significantly to a welcoming, family-like atmosphere. The staff's attentiveness and dedication to guest needs are consistently praised, making navigation and accommodation in Lourdes effortless and comfortable.
The hotel's restaurant, specializing in authentic Italian cuisine, is another standout feature. Guests rave about the delicious and high-quality food, particularly the wood-fired pizzas. The inviting atmosphere and reasonable prices add to the dining experience, making it a favored spot for both breakfast and dinner.
Hôtel Vesuvio is also noted for its spacious and clean rooms. The traditional-style furnishings and meticulous daily cleaning services ensure a warm and comfortable environment. Guests appreciate the well-equipped rooms with large beds, balconies and amenities that contribute to restful nights. Despite occasional mentions of outdated facilities, the overall room quality remains high.
Cleanliness is a prominent attribute of Hôtel Vesuvio with guests frequently praising the spotless environments and excellent daily housekeeping. The hotel's commitment to maintaining hygienic and comfortable spaces enhances the overall guest experience.
Families find Hôtel Vesuvio particularly accommodating with spacious family rooms, a family-friendly restaurant and a convenient central location. The personalized service and early check-in options further elevate the family experience, making the hotel a comfortable base for exploration and relaxation.
Parking at Hôtel Vesuvio is convenient with options for on-site and covered parking. Though there are some fees, guests find the secure and accessible facilities worthwhile, adding to the convenience of the hotel's central location.
Overall, Hôtel Vesuvio is praised for its strategic location, exceptional staff, delicious food and high standards of cleanliness. While some facilities may appear outdated, the positive aspects of service, comfort and convenience make it a favored choice for visitors to Lourdes.
Categories
Parking
This hotel provides private and secured parking options, including a private secured garage and paid parking (€15).
Family
4 Star
Sustainability Journey
Honeymoon
Dog Friendly
Romantic
Free Wi-Fi
Accessible
Room Types
Double Room
Double Room with Balcony
Junior Suite with Balcony
Quadruple Room with Balcony
Single Room with Balcony
Standard Double Room
Standard Triple Room
Standard Twin Room
Triple Room
Triple Room with Balcony
Twin Room
Guest Reviews
8.5
Very Good
Review Summaries
Location
The Hôtel Vesuvio boasts an exceptional location, making it an ideal choice for visitors to Lourdes. Guests repeatedly praise its proximity to major religious sites, such as the Grotto and Basilica with many noting it is ideal for those on pilgrimage. The hotel is centrally situated, allowing easy access to the city center, local restaurants and various points of interest, all within walking distance. Travelers appreciate the clean and comfortable accommodations, supplemented by a quiet atmosphere despite the central location.
The hotel's staff receive high marks for their hospitality and friendliness, contributing to a welcoming experience. Guests also highlight the convenience of available parking, though it comes with a fee and the quality of the breakfast. The availability of a good Italian restaurant within the premises further enhances the stay. Although some reviews mention issues with bathroom facilities, the overall sentiment is that the hotel’s location and service more than compensate for these shortcomings.
Breakfast
Guests universally commend the breakfast at Hôtel Vesuvio for being generous, plentiful and varied, often describing it as excellent, very good and delicious. The buffet-style setup offers both sweet and savory options, catering to diverse tastes. Many guests appreciate the inclusion of breakfast in the room price, citing it as a great value. The quality of the food is generally well-regarded with some reviews specifically noting the freshness and tastiness of the offerings.
A few reviews point out minor shortcomings, such as the use of instant coffee instead of freshly ground and a desire for slightly more variety. Despite these occasional criticisms, the overall consensus highlights a satisfying and hearty breakfast experience that complements the hotel's convenient and central location. The attention and service from hotel staff further enhance the positive dining experience for many guests.
Dinner
The dinner experience at Hôtel Vesuvio is a highlight for many guests, who have consistently praised its Italian restaurant. Specializing in authentic Italian cuisine, the restaurant offers a variety of dishes that have been described as excellent, delicious and of exceptional quality. The wood-fired pizzas, particularly the pizza "O sole mio," have garnered high praise for their taste and authenticity. Beyond pizza, guests have raved about the restaurant's homemade dishes and generous portions, all available at very reasonable prices.
The restaurant doesn't just win on the food front; the warm and welcoming atmosphere enhances the dining experience. Guests appreciate the kind service and the chance to enjoy a meal in the restaurant area throughout the day with options for both breakfast and lunch. Additionally, the attached pizzeria provides guests with the flexibility of dining in a casual yet enjoyable setting.
The location of the restaurant, right within the hotel, offers great convenience and adds to the overall positive experience at Hôtel Vesuvio. Several reviews highlighted its central location, making it an easy choice for meals. The commitment to maintaining high standards in Italian cuisine, spearheaded by the owner Domenico, has not gone unnoticed.
Whether opting for a hearty breakfast, a leisurely lunch or a satisfying dinner, guests can expect delicious, authentic Italian food that is well worth a visit. The excellent cooking, fair prices and inviting ambiance make the hotel's restaurant a favored spot among diners.
Rooms
Nestled in the heart of Lourdes, Hôtel Vesuvio offers a variety of spacious rooms that consistently accommodate guests with comfort and cleanliness. The traditional-style furnishings create a warm and inviting atmosphere, making each stay enjoyable. Travelers appreciate the large room sizes which provide ample space to store belongings and move around freely. Cleanliness is a standout feature with many comments highlighting the meticulous daily cleaning and linen changes, ensuring a fresh and comfortable experience.
The rooms are well-equipped with essential amenities, often boasting large beds, balconies, desks and even bathtubs. Many guests found the bedding to be particularly comfortable, contributing to restful nights. The quietness of the rooms, aided by effective soundproofing, enhances the overall comfort, providing a serene environment despite being centrally located.
The hotel's proximity to key attractions, along with its friendly and accommodating owners, Txema and Sylvia, further enhances the appeal. This convenient location makes it easy for guests to explore the surrounding areas without hassle. However, it's worth noting that some rooms might not be completely up-to-date and there were occasional mentions of issues such as bad smells from the toilets and uncomfortable showers.
Overall, Hôtel Vesuvio consistently receives high praise for its spacious, clean and comfortable rooms, making it a solid choice for anyone visiting Lourdes.
Beds
Hôtel Vesuvio consistently receives praise for its beds with numerous guests highlighting their comfort and quality. The bedding is often described as comfortable and impeccable, providing a restful night's sleep with good mattresses and supportive pillows. Many reviews mention the spacious and quiet rooms, further enhancing the overall comfort. Though there was a minor mention of a worn-out mattress on one occasion, the majority of the feedback points to top-notch bedding. Guests also appreciated the clean and comfortable environment, making it an attractive option for a relaxing stay.
Cleanliness
Hôtel Vesuvio consistently impresses with its impeccable standards of cleanliness, earning accolades from numerous guests. The feedback highlights the hotel's spotless environments with bathrooms frequently noted for their exceptional cleanliness. Rooms are described as both comfortable and spacious with thoughtful, beautiful decor that adds to the welcoming atmosphere. Guests comment on the excellent daily cleaning services, which include frequent towel changes. The establishment's overall tidiness, from the large bathrooms to common areas, reflects a commitment to guest comfort and hygiene. The hotel's prime location near the Notre Dame Sanctuary and in close proximity to the Lourdes shrine makes it a convenient and clean retreat. Whether it's the neatness of the rooms or the kindness and attentiveness of the staff, Hôtel Vesuvio prioritizes a pristine and pleasant stay for its guests.
Staff
At Hôtel Vesuvio, guests are welcomed with exceptional kindness and professionalism. Many visitors consistently highlight the warmth and friendliness of the staff, which appears to be a core strength of the establishment. The team's attentiveness and dedication make guests feel at home, creating a family-like atmosphere that is highly praised.
The owner, frequently mentioned as Mr. Mimmo, along with his partner Rosaria, are commended for their generosity, patience and helpfulness. Their personal touch includes detailed explanations about local attractions, which makes navigating Lourdes effortless for visitors. Both management and staff are noted for their availability and responsiveness to guest needs, ensuring a comfortable and accommodating stay.
Reviews also emphasize the pleasant check-in experiences, where staff are quick to resolve any issues, such as parking mishaps. Guests appreciate the warm and professional service, along with the excellent hospitality which includes friendly greetings and smiling faces. Moreover, the team's ability to move guests to sister hotels without hassle reflects their commitment to exceptional customer service.
In conclusion, Hôtel Vesuvio's staff is a standout feature for travellers, offering a blend of cordiality, professionalism and heartfelt hospitality that leaves a lasting impression on all who stay there.
Parking
Hôtel Vesuvio offers a range of convenient parking options for guests with many reviewers highlighting the private and secure nature of the facilities. The hotel provides on-site and covered parking, which is highly appreciated for its security and convenience. Some guests noted that the parking is paid and by reservation, but they found it worthwhile given the hotel's central location and proximity to main tourist attractions.
For those who used the hotel's garage, many found it spacious and accessible, mentioning specific benefits like ample parking and the reassurance of a secure storage. Despite a few comments about the parking being hard to find initially, the hotel staff were responsive, providing directions and assistance to ensure guests could locate it without issue.
There are some mentions of the parking fees being high, but overall, the presence of a dedicated garage with secure, covered parking was viewed positively. Guests also appreciated the possibility of free parking nearby as an alternative. The convenience of having parking directly at the hotel adds to Hôtel Vesuvio’s appeal for travelers looking for secure and easily accessible parking solutions during their stay.
Family
Hôtel Vesuvio is an ideal destination for families looking for a welcoming and accommodating experience in the heart of the city. The hotel makes a strong impression with its spacious and clean family rooms, which are perfect for accommodating small children. Guests have consistently praised the family-friendly restaurant, which offers options catering to dietary needs like gluten intolerance—making it a convenient choice for diverse family gatherings.
One of the highlights frequently mentioned is the early check-in option, which is particularly appreciated by families arriving early. The family management style adds a heartwarming touch to the stay with the owner and staff being described as very helpful, attentive and kind. This personalized service contributes to a pleasant family-like atmosphere that enhances the overall experience.
The hotel’s central location further facilitates easy exploration of the city, making it a comfortable base for family adventures. Whether staying in a room for four or larger family accommodation, guests found their living spaces to be very spacious and welcoming, ensuring comfort for all family members.
Hôtel Vesuvio certainly leaves a lasting impression on families, many of whom express satisfaction and look forward to returning for future stays.
4 Star
Hôtel Vesuvio has garnered mixed reviews from its guests, especially regarding its four-star designation. Many visitors have highlighted that the hotel seems more akin to a one or two-star establishment rather than a four-star with comments on its outdated appearance and facilities being a prevalent theme. The hotel's décor is frequently described as old-fashioned with particular mention of the bathrooms and shower fittings needing improvement. Guests also noted that the breakfast offerings could be more varied and the navigation systems often have difficulty locating the hotel. On the positive side, some reviews did acknowledge that despite its age, the hotel is described as very comfortable. However, the consensus is that Hôtel Vesuvio's current standard does not match its four-star rating.
FAQ
No, Hôtel Vesuvio doesn't have any pool.
No, a spa isn't available at Hôtel Vesuvio.
Yes, Hôtel Vesuvio welcomes dogs.
Yes, parking facilities are available at Hôtel Vesuvio.
