Set on the shores of Lake Lugano, Villa Castagnola is a magnificent 5-star resort of immense charm, nestled within a private park.
Show more
Summary of reviewsGrand Hotel Villa Castagnola is a luxurious and refined 5-star hotel located in an idyllic setting with stunning views of Lake Lugano. The hotel's staff is exceptional, providing professional, courteous and attentive service that goes above and beyond to make guests feel at home. The hotel offers a wide variety of dining options with guests praising the delicious cuisine served at the hotel's multiple restaurants. The breakfast buffet is extensive, although some guests note that it could be more varied. The hotel's spa area is exceptional with excellent services and a hydro pool, although some guests note that the indoor pool could benefit from better maintenance. The hotel's pool area has a mixed reputation among guests with some praising the beautiful garden and large pool area, while others note that the indoor pool could use better maintenance. The hotel's rooms are well-appointed and beautifully decorated, although some guests note issues with temperature regulation and outdated bathroom fixtures. Overall, Grand Hotel Villa Castagnola is a beautiful and elegant place to stay, providing an exceptional and unique experience that is worthy of its 5-star rating. Show more
InfoSummary of reviewsKurhaus Cademario Hotel & DOT Spa - Ticino Hotels Group is a fantastic destination for those seeking a peaceful and relaxing getaway. The hotel's location on top of a mountain provides breathtaking views of Lake Lugano and the surrounding mountains, making it perfect for nature-lovers. The rooms are spacious and clean with beautiful views and the staff is friendly and accommodating. The breakfast is sensational with a huge selection of options, including many for those with allergies or dietary preferences. The spa is a highlight of the stay with various treatments and a wellness area that is described as "super" and "wonderful." The outdoor pool is particularly noteworthy, offering stunning vistas and plenty of space for swimming and relaxation. The hotel is also extremely dog-friendly with bowls, beds and snacks provided for a reasonable fee. While some guests have criticized the dinner for being overpriced and not meeting their expectations, the overall experience is described as pleasant with "nothing to criticize." Overall, Kurhaus Cademario Hotel & DOT Spa - Ticino Hotels Group is an excellent choice for those seeking a luxurious and relaxing vacation. Show more
InfoSummary of reviewsThe Swiss Diamond Hotel & Spa is a luxurious 5-star hotel located in a stunning setting with direct access to Lake Lugano. Guests rave about the beautiful location and the amazing views, as well as the convenient shuttle service and proximity to Morcote and Lugano. While opinions on the breakfast experience and dinner at the hotel are mixed, the staff receives high praise for their professionalism and attentiveness to guests' needs. The rooms are generally comfortable and elegant, but some guests did report issues with maintenance and cleanliness. The hotel's cleanliness is generally well-regarded with attention to detail by the staff. The pool area, both indoor and outdoor, is a highlight for many guests with breathtaking views and comfortable lounging areas. While some guests have noted areas for improvement, the overall consensus is that Swiss Diamond Hotel & Spa is a luxurious and beautiful hotel, offering top-tier amenities and an unparalleled setting. Show more
InfoSummary of reviewsThe View Lugano is a luxurious 5-star hotel that lives up to its name with stunning views of Lake Lugano and the city. Guests appreciate the peaceful and quiet location and the staff is friendly and helpful. The breakfast experience is mixed with some guests loving it and others not quite satisfied. The restaurant offers outstanding fine dining options, although some guests feel it is overpriced. The rooms are modern and well-designed, although some guests found them a little overpriced. The cleanliness of the hotel is generally impeccable, although there have been some isolated incidents. The staff is exceptional with guests raving about their service. The spa facilities are generally praised, although there were some minor issues. The indoor pool is beautiful, although some guests found it lacking in atmosphere. The parking facilities are top-notch with complimentary electric smart cars and bikes available for guests. Overall, The View Lugano is a luxurious and beautiful hotel that offers a dreamy and satisfying stay, although some guests feel it falls short of 5-star standards and is overpriced. Show more
InfoSummary of reviewsVilla Principe Leopoldo is a luxurious 5-star hotel located on a hilltop with breathtaking views of Lugano and the lake. The hotel's exceptional location and lakeside setting make it worth the journey, despite being a bit far from the center of Lugano. The hotel's restaurant received high praise and positive feedback with guests raving about the breakfast and exceptional dining experience. The hotel offers large and comfortable rooms, some with phenomenal views of the lake and the staff are described as friendly, helpful, attentive and professional. The spa and pool are also standout features of the hotel with guests enjoying massages and spending time by the pool. While there are some minor drawbacks, such as limited parking and some outdated rooms, overall, Villa Principe Leopoldo is a top hotel that offers a truly luxurious vacation experience. Show more
Situated in the historical part of the city, the hotel is surrounded by shops, cafés and restaurants and the lake is just a five minute stroll.
Show more
Summary of reviewsLUGANODANTE Boutique & Lifestyle Hotel is a modern and eco-conscious hotel located in the heart of Lugano, making it a convenient and central location for tourists. Guests rave about the amazing breakfast buffet with plenty of variety and options, as well as the exceptional cleanliness and well-decorated rooms. The staff are described as lovely, accommodating and professional, creating a warm and welcoming atmosphere throughout the hotel. The technologically advanced and professional parking service is also praised by guests. The beds are very comfortable with some guests even saying it's the most comfortable bed they've ever slept on at a hotel. Overall, LUGANODANTE Boutique & Lifestyle Hotel provides an exceptional experience for guests looking for a comfortable and contemporary stay in Lugano. Show more
A luxury hotel in the center of one of the most romantic cities, the Hotel Splendide Royal Roma has been designed to be royal and luxurious.
Show more
Summary of reviewsHotel Splendide Royal in Lugano receives praise for its exceptional location directly by Lake Lugano, offering breathtaking views and a picturesque setting. Guests appreciate the tranquil lakeside atmosphere combined with the convenience of being a short walk from the city center, making strolls along the lakefront promenade a frequent highlight. The excellent placement near key points like the ferry terminal and Funiculare San Salvatore, along with friendly and professional service, contribute to its high recommendation.
Breakfast at the hotel is mostly enjoyed for its delicious offerings and high quality with many guests highlighting the amazing terrace view of the lake and impeccable table service. The breakfast buffet's varied and extensive options are often praised, though some feel improvements are needed in terms of variety and consistency for a five-star establishment.
Dinner at the hotel's restaurants, especially I Due Sud and La Veranda, receives significant acclaim for its excellent food, top-notch service and stunning lakeside views. Dining experiences are often described as unforgettable with room service maintaining high standards. Occasional critiques center on price-quality disparities and limited vegetarian options, but the overall sentiment remains extremely positive.
Rooms at the hotel are noted for their classic charm and modern comfort, providing luxurious and spacious accommodations. Guests frequently praise the cleanliness, large comfortable beds and beautiful lake or garden views from balconies. While some rooms in the older parts of the hotel are described as needing modern refreshes, the overall elegance and comfort are well-regarded.
Cleanliness is a standout feature at Hotel Splendide Royal with guests consistently commending the spotless conditions of both public areas and rooms. The exceptional housekeeping ensures a luxurious atmosphere with special attention to detail enhancing the overall guest experience.
The hotel's staff receive high praise for their friendliness, professionalism and attentiveness, contributing significantly to the welcoming atmosphere. The personalized service, efficiency and warm hospitality leave a lasting impression on guests.
Free wifi at the hotel generally meets guest needs, though some report occasional issues with unstable signals and insufficient quality. Despite these inconsistencies, many guests find the connection satisfactory for their online activities.
The spa facilities are highly praised for their quality, relaxing atmosphere and top-notch service. The wellness area, including an indoor pool, sauna and jacuzzi, though occasionally noted as small and in need of warmer temperatures, is generally appreciated for its cleanliness and calming ambiance.
The gym, while small and prompting suggestions for more equipment, is described as decent and new, contributing positively to the hotel's overall fitness offerings.
The indoor pool area is well-regarded for its cleanliness, relaxation facilities and suitability for both adults and children. Some guests find the pool temperature too chilly, but the overall experience remains positive.
Hotel Splendide Royal is recognized as a family-friendly haven, offering spacious suites, connected rooms and thoughtful touches for young children. Though occasional noise disturbances are mentioned, the hotel is considered an excellent choice for a memorable family vacation or reunion.
The hotel's beds are widely praised for their comfort and quality, often described as very comfortable and some of the best experienced in hotels, enhancing the overall guest experience. Show more
On the hills overlooking Lugano, in a stunning setting just a few minutes from the heart of the town, this hotel is a an oasis of well-being.
Show more
Summary of reviews**Villa Sassa - Ticino Hotels Group General Reviews Summary:**
Villa Sassa Hotel, Residence & Spa in Lugano receives glowing commendations from guests for its prime location, delightful dining experiences, impressive amenities and exceptional service.
Situated atop a hill, the hotel offers stunning views of Lake Lugano and the city skyline, enhancing its overall appeal. Its central positioning close to the city center, train station and public transport makes it highly convenient for exploring Lugano. The well-maintained gardens and serene atmosphere further contribute to a tranquil stay.
The dining experiences at Villa Sassa, particularly breakfast and dinner, are frequently highlighted as standout aspects. The breakfast buffet is praised for its extensive variety, freshness and delicious offerings, enjoyed best on the beautiful terrace with scenic views. Dinner at the main restaurant is often considered the highlight of the stay, featuring superb food and exceptional service, despite being somewhat pricey for some guests.
Guests find the rooms at the hotel to be spacious, clean and well-maintained, suitable for families and longer stays due to amenities like kitchens and living areas. Although some rooms are noted as dated and in need of modernization, the stunning views and cleanliness uphold a positive experience overall.
The hotel's high cleanliness standards extend to all areas, including the well-maintained pool facilities and immaculate wellness areas. The spa receives substantial praise for its exceptional facilities, relaxing ambiance and superb treatments. The gym is noted for its modern equipment and comprehensive fitness activities, enhancing the hotel's wellness offerings.
The warm and professional staff at Villa Sassa significantly contribute to the positive guest experience with their friendliness, attentiveness and prompt service, making guests feel valued and well-cared for throughout their stay.
WiFi connectivity is generally satisfactory, though some guests report occasional instability. Parking availability is appreciated with both indoor and outdoor spaces, though fees are considered expensive by some and accessibility can be challenging.
Families particularly enjoy Villa Sassa for its spacious family rooms, accommodating staff and child-friendly amenities. The hotel effectively caters to the needs of families, making it an ideal destination for a memorable family holiday.
Overall, Villa Sassa Hotel, Residence & Spa stands out as a commendable choice for travelers, offering a harmonious blend of stunning views, excellent dining, spacious accommodations, pristine wellness facilities and exceptional service. Show more
Sophisticated interior design, quality of service and cozy ambiance are provided by this 5-star hotel ideal for an unforgettable stay in Geneva.
Show more
Summary of reviewsHotel De La Paix in Paradiso, Lugano, earns high praise from guests for its numerous positive attributes, making it a popular choice for travelers. The hotel's prime location near Lake Lugano and its proximity to public transportation and the city center, along with essential amenities, provides guests with convenience and accessibility. Despite its central location, the hotel maintains a tranquil atmosphere, adding to its appeal as a peaceful retreat.
Guest reviews consistently highlight the excellent breakfast offerings, featuring a varied and delicious buffet that caters to diverse dietary needs, served in a lovely garden or on a pleasant outdoor terrace. Although some found the breakfast limited, the overall feedback remains highly favorable. Dinner at the hotel's Italian restaurant receives commendation for its quality and charming ambiance, though there's room for improvement in menu variety and pricing.
The rooms at Hotel De La Paix are spacious, clean and well-maintained with comfortable beds and beautiful views from balconies. While some furnishings might show signs of age, the overall charm and comfort of the rooms stand out. Cleanliness throughout the hotel receives widespread acclaim with the diligent housekeeping staff ensuring a spotless environment.
The exceptional service from the hotel staff is frequently praised with mentions of their friendliness, professionalism and attentiveness. Individual staff members are often commended for their exceptional service, contributing to the welcoming and accommodating atmosphere of the hotel.
Moreover, guests appreciate the reliable and efficient free Wi-Fi, the clean and well-maintained pool and the convenient parking options, including EV charging stations. The hotel is also recognized as family-friendly, offering spacious accommodations and a supportive environment for traveling families.
Overall, Hotel De La Paix excels in providing a memorable and comfortable stay, supported by its prime location, excellent amenities and outstanding staff service. Show more
InfoSummary of reviewsSuitenhotel Parco Paradiso receives high praise from guests for various aspects of the hotel, creating a well-rounded and positive experience. The hotel's standout feature is its exceptional location, which offers stunning panoramic views of Lake Lugano from its elevated hillside perch. The serene and beautiful surroundings, along with convenient access to public transport and close proximity to downtown Lugano, make it a prime spot for travelers seeking both tranquility and accessibility.
The breakfast at Suitenhotel Parco Paradiso is highly acclaimed for its extensive and high-quality offerings. Guests appreciate the wide selection of sweet and savory options and enjoy dining on the inviting terrace with great lake views. The breakfast service is noted for its friendly and attentive staff and many consider the price justified by the exceptional quality and variety, including special touches like champagne.
The dining experiences at the hotel receive mixed reviews. While the Japanese restaurant is repeatedly praised for its exquisite Teppanyaki dishes, the Italian restaurant, La Favola, garners mixed feedback regarding menu variety and pricing. Nonetheless, the dining ambiance, especially on the terrace with impressive views, is appreciated and staff service remains a highlight.
Rooms at the hotel are consistently praised for their spaciousness, cleanliness and stunning lake views. Guests commend the modern amenities, comfortable beds and tasteful decor, contributing to a luxurious stay. The friendly and helpful staff are frequently mentioned for enhancing the guests' experiences, often upgrading rooms for a more memorable stay.
Cleanliness is a significant plus with the entire property, including rooms and common areas, noted for their impeccable maintenance. Guests appreciate the hygienic and well-kept environment, which further adds to their comfort and satisfaction.
The staff at Suitenhotel Parco Paradiso are heralded for their friendliness, professionalism and attentiveness. From reception to the restaurant, the team is consistently described as welcoming and efficient, ensuring a pleasant stay for all guests.
Wi-Fi services are generally well-regarded for their reliability and speed with only occasional issues noted. The gym and pool facilities receive positive feedback for being well-maintained and functional, although some guests find the pool temperature too cold and its operational hours limited.
Parking options are considered convenient with a range of free and paid options available, including amenities like Tesla charging stations. The free public transport tickets provided by the hotel further enhance its convenience and appeal.
Overall, Suitenhotel Parco Paradiso excels in creating a serene and luxurious environment with exceptional service, stunning views and a well-rounded offering of amenities. Its combination of seclusion and accessibility makes it a preferred choice for travelers seeking both relaxation and easy access to Lugano's attractions. Show more
Set amidst a beautiful garden, the hotel offers 2 tennis courts and a heated outdoor pool.
Show more
Summary of reviewsPark Hotel Principe, positioned amidst lush greenery in an elevated area close to Lugano's city center, offers a serene escape with its beautiful gardens and tranquil atmosphere. Guests appreciate its strategic location, which provides a perfect blend of natural calmness and access to urban attractions, alongside remarkable views.
The hotel rooms are highlighted for their spaciousness and comfort, often likened to suites with private gardens or verandas, providing a peaceful haven with breathtaking views of the surrounding landscapes. Although the decor is sometimes seen as dated, recent bathroom renovations and high cleanliness standards contribute to a positive stay.
The breakfast service is generally well-received for its variety and attentive staff, offered in a charming setting with views of Lake Lugano or the pool. Positive dining experiences at lunch and with the half-board dinner option are noted, but dinner quality is said to be inconsistent. Some guests choose to dine off-site for varied options.
Guests consistently commend the hotel's friendly and professional staff, contributing significantly to a welcoming and home-like atmosphere. The Wi-Fi is reliable, enhancing the guest experience by keeping them connected throughout their stay.
Unique features like a large, beautifully maintained outdoor pool, a well-equipped gym, and free on-site parking, including facilities for electric cars, add convenience and attractiveness to the property. The family-friendly environment, complete with spacious rooms and additional accommodations for children, broadens the hotel’s appeal.
Despite its aging elements, Park Hotel Principe largely satisfies as a peaceful and conveniently located retreat, offering excellent amenities and professional service, making it a favored choice for both nature lovers and city explorers. Show more
Enjoying a privileged spot next to the pedestrian area and near the lake shore, the hotel is just 3.1 mi (5 km) from the airport.
Show more
Summary of reviewsHotel Delfino Lugano enjoys a prime location that guests consistently praise for its convenience and accessibility. Situated within walking distance of the lake and city center, the hotel offers easy access to public transportation with bus stops right in front of the property. It strikes a balance between tranquility and accessibility, allowing for convenient transit and sightseeing around Lugano, including quick access to the San Salvatore funicular and the lake promenade. Beautiful views of the lake from certain rooms add to the overall appeal of its location.
The hotel's breakfast offerings are widely acclaimed, featuring a rich, balanced and varied buffet that caters to a wide range of dietary preferences, including gluten-free and vegan options. Guests particularly enjoy the freshly squeezed orange juice and well-prepared dishes, which can be enjoyed in picturesque settings like a glass-enclosed terrace or poolside. While the breakfast is mostly praised, some guests wished for more variety and a wider selection of bread types.
Dinner at the hotel's restaurant also receives positive feedback, often described as delicious with exceptional culinary flavors. The three-course dinner menu is particularly popular, noted for its quality and the overall dining experience which is enhanced by the pleasant ambiance and lake views. Although some reviews mention the dinner can be slightly expensive and somewhat limited in options, the general consensus is that the culinary offerings are of high quality.
Rooms at Hotel Delfino Lugano are frequently praised for their cleanliness and spaciousness with many guests appreciating the comfortable beds and clean bedding. Rooms with balconies offering stunning lake views are especially popular. However, there is some variability in room sizes and furnishings with a few guests noting the need for modernization and occasional minor maintenance issues.
The hotel's high standard of cleanliness is consistently highlighted with many guests commenting on the spotless conditions of both rooms and common areas. The attentive cleaning staff ensures a comfortable and welcoming environment, despite a few minor issues such as slightly stained carpets and occasional musty smells.
Exceptional staff is a hallmark of Hotel Delfino Lugano with guests frequently praising their friendliness, politeness and professionalism. The reception staff, in particular, is noted for being welcoming and helpful, while the cleaning staff is commended for their efficiency. The multilingual capabilities of the team further enhance the guest experience.
Wifi at the hotel is generally reliable and fast with a simple setup process appreciated by many guests. However, some occasional issues with signal strength and the need for router resets were mentioned, but the helpful reception staff often resolves these problems promptly.
The hotel's pool is a standout feature, often described as beautiful, clean and well-maintained. The pool area with its greenery and magnificent views from the terrace, provides a relaxing retreat for guests. While there are occasional mentions of maintenance issues and limited sunbeds, the pool area remains a popular and enjoyable spot for relaxation.
Parking options at the hotel are secure and convenient with both onsite and underground garage parking available. While some guests find the parking spots tight and the fees on the higher side, the secure and ample parking facilities generally meet guest needs effectively.
The hotel also caters well to electric vehicle users with practical and accessible charging stations in the garage, providing complimentary charging service which is highly appreciated by guests.
Hotel Delfino Lugano is particularly favored by families for its suitability and family-friendly atmosphere. Accommodations cater well to family needs with options for connecting rooms and spacious family suites. The hotel's location, close to parks, hiking trails and well-connected to public transport, makes it ideal for family activities. Friendly staff and a child-friendly environment further contribute to a pleasant stay for families.
In summary, Hotel Delfino Lugano is a well-located, clean and family-friendly hotel with exceptional staff, reliable wifi, a praised breakfast and dinner service, a delightful pool and practical parking and EV charging options, making it a favorable choice for a wide range of travelers. Show more
InfoSummary of reviewsHotel City Lugano is a highly regarded accommodation that offers an exemplary experience in several key aspects. Its prime location near the city center makes it a convenient base for exploring Lugano's rich cultural and urban offerings. Guests appreciate the ease of access to the old town, lake promenade, and public transport, all of which contribute to its strategic positioning. Despite being centrally located, the hotel provides a tranquil and peaceful environment, with modern design and comfortable rooms enhancing the overall experience.
The hotel's breakfast service is particularly praised, with an abundant selection that caters to diverse dietary preferences, including healthy and vegan options. The freshly squeezed juices and the consistently friendly and attentive staff, exemplified by individuals like Katja, create a memorable morning experience. Although some feel breakfast could be better priced, the high quality and variety of offerings leave a lasting positive impression.
In terms of accommodations, Hotel City Lugano excels with its modern, spacious, and immaculately clean rooms. The soundproofing ensures a quiet stay, and the comfortable bedding, including king-size options, adds to the guests' satisfaction. Amenities such as complimentary non-alcoholic drinks from the mini bar and chic touches in room design further enhance the stay.
The staff at Hotel City Lugano are consistently recognized for their friendliness and professionalism, contributing significantly to an inviting and comfortable atmosphere. Whether at reception or during breakfast, the personnel’s commitment to guest satisfaction is notable.
For those arriving by car, the hotel provides convenient parking options, including an underground garage complete with electric charging stations. While the access can be challenging for larger vehicles, the service is valuable for guests needing parking.
Families and pet owners find the hotel accommodating, with thoughtful amenities such as excellent baby cot bedding and pet-friendly services, including treats and comfortable arrangements for dogs. This attention to detail makes it a preferred choice for those traveling with children and pets.
Overall, Hotel City Lugano combines modern comfort, excellent service, and a strategic location, making it a top choice for both leisure and business travelers looking for a high-quality stay in Lugano. Show more
InfoSummary of reviewsThe Hotel Admiral Lugano is a great choice for travelers looking for a centrally located, clean and comfortable hotel in Lugano. The hotel's location is a standout feature with guests praising its proximity to the city center, Lake Lugano, public transport and restaurants. The breakfast buffet is also highly recommended with a wide variety of fresh and high-quality options on offer until 11 am. The hotel's staff are friendly, accommodating and multilingual, making communication with international guests seamless. The rooms are spacious, clean and comfortable with modern furnishings and comfortable beds, though some guests note a need for updates to fixtures and furniture. The indoor and outdoor pool options, while receiving mixed reviews, are generally considered a great facility for guests to enjoy. While parking may be an issue for some, the hotel offers a free public transport ticket during a guest's stay and a charging station for electric cars. Overall, Hotel Admiral Lugano provides a pleasant stay at an affordable price and is a great choice for those looking for a comfortable stay in a beautiful hotel. Show more
Read review summaries for all categories
Categories
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool Pool Lap Lanes Outdoor Pool
Heated Pool Indoor Pool Pool Lap Lanes Outdoor Pool
InfoSummary of reviewsVilla Garni Gardenia in Caslano is widely celebrated for its superb location and serene surroundings, offering guests a tranquil retreat with easy access to nearby attractions. Nestled in a quiet residential area, the hotel is a short walk from the village and lake, and the proximity to the train station ensures quick access to Lugano’s city center. Its beautifully maintained grounds and stunning garden and pool are particular highlights, promising a restful and enjoyable stay.
Guests are consistently impressed by the delightful breakfast experience at Villa Garni Gardenia, which features a wide variety of fresh options in a picturesque outdoor setting. The breakfast buffet is well-organized with hearty and gluten-free selections, and the attentive and friendly staff further enhance the dining experience.
The hotel rooms are noted for their cleanliness and comfort, providing spacious accommodations that feature modern amenities, high ceilings, and accommodating extra beds. While some furnishings are considered slightly outdated, the overall atmosphere is pleasant, with clean and functional bathroom facilities. Though the lack of air conditioning may be a drawback during hotter months, the quality accommodations, combined with bright ambiance and comfortable bedding, contribute to a satisfying stay.
Cleanliness is a standout feature at Villa Garni Gardenia, with meticulous attention to detail across the entire property. The friendly and professional staff reinforce a welcoming atmosphere, ensuring high standards of hygiene and providing exceptional service. Guests frequently highlight the warm and customer-oriented approach of the entire team.
The pool receives high praise for its beauty and cleanliness, situated in the hotel's lovely garden setting and serving as an ideal spot for relaxation after a day of activities. Together with the delightful breakfast and exemplary service, the pool adds to the relaxation-focused experience.
Finally, the hotel offers convenient parking options, with free spaces available right in front of the house and shaded spots under trees. For e-bike travelers, a lockable garage is provided, contributing to a comfortable and hassle-free experience during guests' travels.
Overall, Villa Garni Gardenia is renowned for providing a restful and comfortable stay, with excellent service, cleanliness, and amenities, all set within a beautiful and accessible location. Show more
InfoSummary of reviewsBigatt Hotel & Restaurant receives widespread acclaim for its beautiful and tranquil location in the heights of San Salvatore, offering breathtaking panoramic views of Lugano, the lake and surrounding mountains. The hotel's historical charm blended with modern renovations creates an exceptional ambiance that invites relaxation and escape, all while being conveniently close to Lugano's city center. The grounds feature picturesque gardens and a lovely pool area that further enhance the guest experience. The peaceful surroundings provide an excellent starting point for hikes and exploration of nearby villages and are complemented by superb service and high-quality, delicious food.
Guests rave about the breakfast, which is highlighted for its diversity, high quality and local flair, offering a wide selection of fresh, locally sourced products including vegan and vegetarian options. The breakfast buffet stands out with its regional specialties and homemade items, such as breads, jams and cakes, enhancing the overall dining experience when enjoyed on a terrace with stunning views.
Dinner receives equally positive feedback with guests describing the experience as delightful and enjoyable. The restaurant offers carefully prepared regional specialties using fresh local ingredients, often compared to Michelin-grade quality. The terrace restaurant with its lovely ambiance and panoramic views is particularly popular and reservations are recommended. The friendly and exemplary service further enriches the dining experience.
The rooms at Bigatt Hotel & Restaurant are modern, spacious and tastefully decorated, consistently praised for their cleanliness and stylish simplicity. Equipped with modern amenities, the rooms offer comfort and functionality. The cleanliness of the hotel is noted as exceptional across all areas, contributing significantly to the overall positive guest experience.
Bigatt Hotel & Restaurant's staff are frequently commended for their genuine friendliness, attentiveness and professionalism. Multilingual and accommodating, the staff, including the manager, ensure guests feel welcome and at home, providing exceptional service that adds to the warm and hospitable atmosphere of the hotel.
The hotel’s free wifi receives positive feedback for its reliability and speed and the pool area is highly praised for its modern design, beauty and serene setting. The pool serves as a relaxing and enjoyable spot for guests, offering heated features and ample sun loungers.
Parking is another strong point with the hotel providing a spacious, well-lit and secure underground garage. The inclusion of EV chargers is a welcomed feature, although some guests note the parking fees.
For families, the hotel offers a welcoming and enjoyable environment with attentive staff making sure stays are pleasant for both adults and children. Thoughtful amenities, such as baby cots and dog baskets, further enhance the family-friendly atmosphere.
The beds are generally appreciated for their comfort, though some guests found the mattresses too soft. Despite this, the high standard of cleanliness and quality service ensures most guests have a restful sleep.
Accessibility is well addressed with elevators and ramps enabling easy movement throughout the hotel. Although there are some areas for improvement, such as additional ramps to replace stairs, the hotel's overall accessibility is considered good.
In summary, Bigatt Hotel & Restaurant excels in combining excellent facilities, charming architecture and stunning views to create a memorable and serene escape. The positive guest experiences are enhanced by high-quality dining, exceptional cleanliness and outstanding staff service, making it a highly recommended option for travelers seeking comfort, style and relaxation. Show more
InfoSummary of reviewsNovotel Lugano Paradiso consistently impresses guests with its prime location in the heart of Paradiso, allowing convenient access to Lake Lugano, the city center and local attractions. The hotel's proximity to key transportation links, such as the train station and bus stops, makes it ideal for exploring Lugano and beyond. Guests appreciate the strategic and peaceful setting that balances the vibrant city life with a quiet retreat.
The breakfast at the hotel receives high praise for its quality, variety and presentation. Guests enjoy the fresh, high-quality products, extensive buffet and accommodating staff. Despite minor suggestions for improvement, the breakfast experience is a standout feature for many visitors.
The dining experience at the hotel receives mixed reviews. While the quality of the food and the professionalism of the staff are commended, the limited menu and higher prices occasionally detract from guest satisfaction. The outdoor dining options and themed dinners by the pool add a pleasant touch to the overall experience.
Rooms at Novotel Lugano Paradiso are lauded for their cleanliness, modernity and comfort. Guests appreciate the contemporary design, comfortable beds and well-maintained bathrooms equipped with Rituals products. There are occasional remarks about room size, especially for families, but the general sentiment is positive.
Cleanliness is a hallmark of the hotel with meticulous upkeep across rooms, bathrooms and common areas. The hotel's ambiance, friendly staff and well-maintained pool contribute to the overall positive experience.
The staff at Novotel Lugano Paradiso consistently receives accolades for their friendliness, attentiveness and professionalism. The welcoming and accommodating nature of the staff enhances the guest experience from check-in to check-out.
The hotel's free WiFi is generally reliable and effective for various activities, including work and leisure. While there are occasional issues with connectivity, the overall experience is satisfactory.
Guests appreciate the well-equipped and scenic gym, although there have been instances when it was not operational. The gym remains a well-regarded feature for those looking to maintain their fitness routine during their stay.
The outdoor heated pool is a highlight, praised for its cleanliness, relaxing atmosphere and family-friendly amenities. Comfortable loungers and seasonal availability enhance the experience, making it a popular spot for guests.
The hotel's parking options, including a convenient and secure underground garage, are noted positively. While there is a fee for parking, it is generally viewed as reasonable for the convenience and security provided.
Electric vehicle owners benefit from the hotel's free and convenient EV charging stations, despite occasional technical difficulties with the local service provider.
The hotel offers a family-friendly environment with various amenities and activities for children. Though the family rooms might be a bit tight for four, the overall facilities and services are well-suited for families.
Lastly, the beds receive mixed feedback with many guests praising their comfort and quality, while some note issues with firmness and configuration, particularly for families. However, the general consensus remains positive toward the sleeping arrangements.
Overall, Novotel Lugano Paradiso stands out for its excellent location, cleanliness, friendly staff and well-received amenities, making it a recommended choice for travelers exploring Lugano. Show more
Right on the shore of Lake Lugano, this superior hotel offers air-conditioned rooms, free WiFi, a garden with an outdoor pool and a lobby bar.
Show more
Summary of reviewsThe International au Lac Historic Lakeside Hotel in Lugano receives high praise from guests, especially for its central location, scenic beauty, excellent breakfast offerings, cleanliness and helpful staff. Situated by the lake, the hotel offers picturesque views and is within easy walking distance to shops, restaurants and the old town. Travelers find the proximity to pedestrian zones, bus stops and the convenience of an underground private parking garage particularly advantageous.
Breakfast at the hotel stands out with an extensive, varied buffet that caters to diverse dietary needs, including gluten-free and soy milk options. Positive remarks about the breakfast room’s pleasant ambiance and the attentive service add to the favorable impression. The rooms, noted for their cleanliness and comfort despite somewhat outdated decor, offer various configurations that suit families and individual travelers well. Guests especially enjoy rooms featuring lake views and balconies.
Cleanliness is a dominant positive attribute with both common areas and individual rooms meticulously maintained. Complementing this is the hotel staff, often described as friendly, helpful and professional, enhancing the overall guest experience.
The pool area is another highlight, frequently celebrated for its size, design and surrounding garden setting, which creates an inviting and relaxing atmosphere. The convenience of amenities like a small museum, an honesty bar and a family-friendly environment with playgrounds and games further enriches the hotel’s appeal.
Parking services are reliable and secure, making it easy for guests traveling by car to enjoy their stay without worries. The family-friendly focus is well acknowledged, providing entertainment and comfort for younger guests and their parents alike. While there are mixed reviews about the beds, the general sentiment leans towards comfort.
Overall, the International au Lac Historic Lakeside Hotel offers a blend of historic charm, modern convenience and a welcoming atmosphere that creates a memorable and pleasant stay for all types of travelers. Show more
InfoSummary of reviewsHotel Riviera is a highly recommended hotel with a prime and tranquil location directly on the lake, offering stunning views of the beautiful landscape and mountains. The hotel's own access to the lake is a major plus for guests. The breakfast is simple yet delicious with a good selection at the restaurant and the staff is friendly and accommodating. The dinner has received mixed reviews, but the price-performance ratio is considered satisfactory. The rooms are modern, spacious and comfortable with some featuring breathtaking views of the lake. The hotel's cleanliness is top-notch and the staff is amazing with guests repeatedly mentioning their friendliness, helpfulness, attentiveness and warmth. The pool area is unbeatable with breathtaking views and comfortable beds. The beds are overall very comfortable, making for a good night's sleep, although some guests found them slightly too hard for their liking. Overall, Hotel Riviera offers amazing amenities that make for a truly luxurious stay. Show more
Located at the pedestrian zone of Lugano the hotel offers the advantage of a unique and strategic location in the historical part of the city.
Show more
Summary of reviewsHotel Federale in Lugano receives overall positive feedback from guests, who particularly praise its exceptional location, cleanliness and attentive staff. Strategically situated between the train station and the city center, the hotel offers easy access to the old town, lake and various city attractions, yet maintains a quiet and serene environment. This convenient location is enhanced by thoughtful amenities like ramps for accessibility, making it ideal for both leisurely hikers and urban explorers.
The hotel excels in providing a varied and high-quality breakfast, featuring a plentiful buffet that includes fresh fruits, scrambled eggs, bacon and excellent coffee. Guests enjoy the option to dine on the terrace, contributing to a civilized and enjoyable start to their day. The in-house restaurant also garners praise for its reasonably priced, well-served dinners and the option to indulge in 4-course meals in a pleasant garden terrace setting.
Rooms at Hotel Federale are consistently praised for their cleanliness and comfort. They cater well to a variety of needs, from small, functional spaces perfect for short stays to larger, upgraded rooms with modern amenities. Guests appreciate the tasteful décor, comfortable beds and scenic balconies offering views of the mountains and lake. Despite occasional mentions of dated interiors, the overall room quality, soundproofing and immaculate conditions ensure a satisfying stay.
The hotel's staff stands out for their warmth and friendliness, contributing significantly to a positive guest experience. Descriptions of the staff detail their exceptional service, helpfulness and genuine care for visitors. This high level of hospitality extends to the breakfast service, further enhancing the hotel's inviting atmosphere for all guests.
Family travelers find Hotel Federale to be especially accommodating, offering family-friendly services and rooms that cater well to those traveling with young children and pets. The attention to cleanliness, comprehensive breakfast options and the availability of studio apartments with kitchens contribute to a hassle-free and comfortable stay for families.
For those driving to the hotel, parking options include a garage and valet services with facilities for electric car charging. While some find the charges for parking slightly steep, the availability of free parking adds convenience.
Overall, Hotel Federale is celebrated for its prime location, exceptional cleanliness and welcoming staff, making it a top choice for visitors seeking a comfortable and enjoyable stay in Lugano. Show more
Read review summaries for all categories
Categories
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Dog Friendly Hotel
Show more
*Additional taxes or fees may apply. Please check the final price before completing your booking.
