Lusaka, Off Twin Palm Road Ibex Hill-15.421247,28.388051(Show on Map)
7.9
Good
+5 Photos
+5 Photos
+ 3 Photos3
Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
The Cubes in Lusaka presents a positive overall experience for visitors seeking comfortable and modern accommodations in a tranquil setting. The hotel's location in a quiet neighborhood makes it a convenient choice for business travelers and those flying in, due to its proximity to the airport. While it is slightly removed from the city center, this setting offers a peaceful retreat, appreciated by guests for the ease of navigating the surrounding areas.
Breakfast at The Cubes receives commendations for its quality and taste, serving a complimentary Full English Breakfast that enhances the relaxing stay. Guests enjoy the clean environment and friendly staff, although some point out the limited variety in the menu.
Rooms at The Cubes offer distinctive and contemporary designs. Guests value the spaciousness and clever split-level layout, which suits both short and long stays. The inclusion of an on-site chef is a convenient option for those preferring not to prepare their own meals. Large glass windows provide ample natural light, and the robust power backup system ensures comfort amidst Lusaka’s load-shedding challenges. Improvements in maintenance, such as bed updates, could elevate the experience further.
Cleanliness standards are generally satisfactory, with guests appreciating the unique industrial ambience. However, there are areas for improvement, such as more thorough cleaning to address issues with dusty art pieces and carpets.
The staff at The Cubes are consistently praised for their exceptional friendliness and professionalism. Their attentive nature and willingness to go the extra mile, exemplified by the chef and security team's efforts, contribute significantly to guest satisfaction. The team creates a warm atmosphere, ensuring a memorable and enjoyable stay for all visitors.
WiFi services present a mixed experience, with some guests praising the connection and others experiencing challenges. While positive feedback exists, improvements would be beneficial, especially for guests relying on internet connectivity for remote work.
Lastly, opinions on beds and bedding are divided. While some guests find them comfortable, others have noted issues such as mattresses rolling into the middle and outdated bedding, which affect sleep quality. Addressing these concerns would enhance the overall guest experience at The Cubes.
Categories
Pool
Outdoor Pool
Parking
Outdoor Pool
Room Types
Two-Bedroom ApartmentThis spacious apartment consists of 1 living room, 2 separate bedrooms and 1 bathroom with a walk-in shower and free toiletries. Guests will find a stovetop, a refrigerator, kitchenware and an oven in the well-fitted kitchen. The apartment also offers a barbecue. The air-conditioned apartment provides a flat-screen TV with streaming services, a private entrance, a tea and coffee maker, a seating area as well as garden views. The unit offers 2 beds.
Apartment - Ground FloorFeaturing 2 bedrooms and 2 bathrooms, this air-conditioned apartment is comprised of a living room and seating area. The fully equipped kitchen features a stovetop, kitchenware, an oven and a microwave. The apartment offers a tea and coffee maker, a wardrobe, a barbecue, a TV with streaming services, as well as pool views. The unit offers 2 beds.
LoftFeaturing 1 bedroom and 1 bathroom, this air-conditioned apartment consists of a living room and seating area. Guests will find a stovetop, kitchenware, an oven and a microwave in the kitchen. The apartment also offers a barbecue. This apartment features a tea and coffee maker, a wardrobe, a TV with streaming services and a patio. The unit offers 1 bed.
Guest Reviews
7.9
Good
Review Summaries
Location
The Cubes offers a convenient and easily accessible location that proves advantageous for both business travelers and those flying in, thanks to its proximity to the airport. Situated in a quiet neighborhood, the hotel presents a peaceful retreat, albeit a bit distant from the center of Lusaka. While some guests note the need for taxis due to its placement on the outskirts, others appreciate its balance of not being too central nor too far out, making it easy to navigate around the city. The hotel's design and comfort complement its location, making it a decent choice for visitors who value a serene environment and don't mind a slightly remote setting.
Breakfast
The Cubes in Zambia provides a breakfast experience that has received praise for its quality and taste. Many guests have appreciated the complimentary breakfast, complimenting its good quality and noting it was a fine addition to a relaxing stay away from the city's hustle. The Full English Breakfast is part of the booking, a comforting detail for travelers. Staff friendliness and the clean environment enhance the overall dining experience. However, some guests have pointed out the lack of variety in the breakfast menu, mentioning it consists of staples like bread, eggs, beans, sausages, and bacon without any daily changes or additional options. Some noted occasional shortages of items like mushrooms. Nevertheless, for those who value a peaceful atmosphere and a consistent morning meal, the breakfast at The Cubes aids in making one's stay a pleasurable one.
Rooms
The Cubes offers a distinctive and modern accommodation experience in Lusaka, perfect for travelers seeking a unique stay. The apartments stand out for their contemporary decor and rustic design, providing an aesthetically pleasing and functional environment. Guests can enjoy the cleverly designed split-level layout, which enhances the sense of space in the rooms. The spacious apartments, equipped for self-catering, cater well to both short and long stays. Furthermore, the presence of an attentive on-site chef adds convenience for those who prefer not to cook.
Despite a few challenges, such as occasional water pressure issues and small bathroom sizes, the apartments maintain a bright and inviting atmosphere, enriched by artwork and ample lighting. The gigantic glass windows flood the rooms with natural light during the day, although some guests found this feature less desirable at night due to the absence of blinds.
A remarkable advantage of staying at The Cubes is its robust power backup system, effectively mitigating the impact of Lusaka’s load-shedding. While there are improvements to be made, such as updating beds and mattresses, and addressing maintenance issues, the overall experience at The Cubes is comfortable, tranquil, and distinctively pleasant.
Beds
At The Cubes, guest feedback reveals mixed impressions regarding the comfort and quality of the beds. Several guests appreciated the comfort of the bed, suggesting a portion of the bedding met their expectations. Others, however, highlighted notable issues, including mattresses that rolled into the middle and general discomfort, sometimes resulting in back aches. The absence of headboards and outdated bedding contributed to some dissatisfaction. Cleanliness and maintenance concerns were also raised, while a few guests noted the lack of electricity affecting air conditioning, which may further impact overall sleep experience. Overall, while some guests voiced comfortable experiences, common concerns about bed quality persist.
Cleanliness
The Cubes receives mixed feedback regarding its cleanliness standards, with several guests praising the facility for its clean apartments and friendly staff. Many found the accommodation lived up to their expectations, enjoying the unique industrial and open feel of the space. The apartments were generally perceived as clean upon initial inspection.
However, there are noticeable areas for improvement. Some guests noted issues like older carpets and furnishings appearing unclean even after being cleaned. Several reviews pointed out inconsistencies with the cleaning service, suggesting that the cleaning staff might benefit from additional training. Common areas like bathrooms were cited for having funny smells, and some guests reported a lack of thoroughness in cleaning, specifically mentioning dusty art pieces and tables. Issues concerning maintenance, such as dirty glasses at the bar, were also highlighted.
In summary, while The Cubes offers a generally clean environment with an industrial charm, there are areas where attention to detail in cleanliness and maintenance could be enhanced to increase guest satisfaction.
Staff
At 'The Cubes,' guests consistently highlight the exceptional friendliness and professionalism of the hotel's staff. Visitors recount the staff's warm, welcoming demeanor, commending them for being readily available and attentive throughout their stay. The inclusion of a daily cleaning and laundry service also receives positive mentions, adding convenience to the guest experience. The staff’s willingness to go the extra mile is evident, allowing guests more flexible check-out times, at no additional charge, which enhances the overall satisfaction of visitors.
Chef Emanuel is singled out for his gracious reception and culinary expertise, further contributing to the pleasant and hospitable atmosphere. Notably, the security team, including Mr. Banda who impressively doubles as a bartender, garners praise for their exceptional service, making guests feel safe and ensuring their needs are met efficiently. This seamless cooperation between office and security staff ensures guests receive assistance whenever required, which makes for a stress-free stay.
Overall, the collective efforts of the staff at 'The Cubes' result in a warm and inviting environment, where professionalism and hospitality come together to offer guests an enjoyable and memorable stay.
Wi-Fi
The WiFi experience at 'The Cubes' offers a mixed bag for guests. While some visitors highlight the connection as impeccable and good, others encounter challenges such as sporadic and unreliable service. The internet performance appears to be inconsistent, with some guests noting difficulties in streaming content and accessing the WiFi across all areas of the hotel. Additionally, those who rely on a stable internet connection for remote work have reported issues with connectivity. Overall, while there are positive remarks about the WiFi service, improvements could enhance the experience for all guests, particularly those with specific internet needs.
FAQ
Yes, The Cubes has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at The Cubes.
No, The Cubes doesn't allow dogs.
Yes, parking facilities are available at The Cubes.
