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Best Western Plus Grand Hotel Victor Hugo

Luxembourg , Avenue Victor Hugo, 3-5 (Show on Map)

8.0

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Best Western Plus Grand Hotel Victor Hugo in Luxembourg is a great choice for travelers due to its convenient location near public transportation and popular attractions. Guests have praised the quality and variety of breakfast, cleanliness of the rooms and the friendly and helpful staff. While some guests found the rooms to be basic for a 4-star hotel, the hotel's fair price and overall cleanliness and comfort make it a great option for travelers. The beds and mattresses are comfortable, but some guests found the pillows to be less comfortable. Overall, the hotel provides excellent value for money and the staff goes above and beyond to make guests' stays special.
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Categories

Luxury Hotel

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Romantic Hotel

Hotel with Free Wi-Fi

Business Hotel

Hotel with Gym

4-Star Hotel

Room Types

Classic Single Room - Annex Building The classic rooms are located in the Annex.

Superior Single Room Offering free toiletries, this single room includes a private bathroom with a bath, a hairdryer and slippers. The air-conditioned single room offers a flat-screen TV, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit offers 1 bed.

Classic Double Room - Annex Building This double room has a electric kettle, tile/marble floor and air conditioning. The classic rooms are located in the Annex.

Superior Double Room The superior rooms are located in the main building.

Suite Providing free toiletries and bathrobes, this suite includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned suite provides a flat-screen TV, soundproof walls, a minibar, a tea and coffee maker as well as garden views.

About Best Western Plus Grand Hotel Victor Hugo

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Guest Reviews

8.0

Very Good

Location

If you're looking for a hotel in Luxembourg with a great location, the Best Western Plus Grand Hotel Victor Hugo is definitely worth considering! According to guest reviews, the hotel is conveniently located near public transportation, including bus and train stops and within walking distance of the city center and popular attractions. Guests are also pleased with the variety of restaurants, markets and bakery options nearby. The location is perfect for both leisure and business travelers with easy access to the business area and institutions in the city. Despite being centrally located, some rooms facing the street can be a bit noisy. Overall, the hotel offers a very convenient location, excellent accessibility to public transport and fair prices for the city.

Breakfast

The breakfast at Best Western Plus Grand Hotel Victor Hugo received mostly positive reviews from guests. Many praised the quality and variety of the breakfast with some noting that it exceeded their expectations for a hotel of this chain. Guests enjoyed the coffee, food and the friendly and efficient staff with some mentioning individual servers by name. Others appreciated the bright breakfast room and the excellent buffet selection. However, some guests were disappointed with the taste, quality and timing of the breakfast, while others found the selection to be basic or the price to be too high. Overall, the breakfast at the hotel is a good choice for a convenient and satisfying meal to start the day.

Rooms

Best Western Plus Grand Hotel Victor Hugo offers guests comfortable and spacious rooms with all necessary amenities, such as slippers, toiletries and a kettle. The beds and pillows are comfortable. Some rooms are at the back of the hotel and are very quiet, while others face the street and may be noisy. The rooms are clean and well-maintained with a functional and comfortable layout. Some rooms may be a bit small or dated in decor. However, the staff is attentive and friendly and some guests reported receiving a room upgrade. The hotel's central location, fair price and overall cleanliness and comfort make it a great option for travelers.

Beds

The guests of Best Western Plus Grand Hotel Victor Hugo have reviewed the beds of the hotel with mostly positive remarks. The majority of the reviews highlight the comfort and good quality of the beds and mattresses with guests noting that they had a good night's sleep. Some guests also mentioned the cleanliness of the room and bedding, which added to the comfort factor. The hotel staff were also praised for their friendly demeanor and the quality of the breakfast. However, a few guests noted that the pillows could have been more comfortable and some found the mattresses to be too hard. Additionally, one guest noted that the bed they received did not match their booking specifications. Nonetheless, overall, the beds at the hotel were deemed comfortable and of good quality by the majority of the guests.

Cleanliness

The Best Western Plus Grand Hotel Victor Hugo boasts exceptional cleanliness according to its guests in numerous reviews. They describe the rooms and common areas as very clean, comfortable and tidy. The friendly and helpful staff also receive praise for maintaining the hotel's high standards. Guests appreciate the hotel's central location and many remark on the convenient proximity to nightlife. Additionally, the hotel offers a complete range of amenities, including a rich breakfast buffet and guests are impressed by the decor's pleasant aesthetic. While some guests express concerns over occasional lapses in housekeeping, the majority finds the hotel's cleanliness to be exceptional.

Staff

The Best Western Plus Grand Hotel Victor Hugo has garnered countless positive reviews for its staff. Guests were quick to highlight the friendly and helpful nature of the employees, who were delighted to go the extra mile to assist. More than one review mentioned free baggage storage, a thoughtful gesture that visitors appreciated. Many guests also mentioned the speed and efficiency of check in, an aspect of the hotel experience that can make or break a trip. The reviews were also filled with praise for the professionalism and attentiveness of staff in responding to guests' needs, comments and concerns. Finally, the friendly, welcoming demeanor of the staff was repeatedly cited as a standout feature of the hotel. Overall, the Best Western Plus Grand Hotel Victor Hugo's staff receive top marks and are sure to make any visitor's stay special.

4 Star

The Best Western Plus Grand Hotel Victor Hugo received mixed reviews on its 4-star rating. Some guests found the rooms to be basic and not up to par for a hotel of this rating, while others were satisfied with the clean and standard accommodations. However, there were comments on the poor value for money as well. The hotel's annex was mentioned as a disappointing aspect with some guests believing it to be more like a 2-star hotel. Despite these criticisms, many reviewers praised the hotel's quality-to-price ratio and cleanliness. Overall, guests had varied experiences, but those who appreciated basic accommodations may find it to be a suitable option.

No, Best Western Plus Grand Hotel Victor Hugo doesn't have any pool.

No, a spa isn't available at Best Western Plus Grand Hotel Victor Hugo.

No, Best Western Plus Grand Hotel Victor Hugo doesn't allow dogs.

No, parking facilities aren't available at Best Western Plus Grand Hotel Victor Hugo.

Yes, Best Western Plus Grand Hotel Victor Hugo has a gym.

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