Grand Hotel National Luzern
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A 5 Star luxury hotel founded in 1870, blending tradition with modern and luxurious comfort.
Summary of reviewsThe Grand Hotel National Luzern is a luxurious and historic five-star hotel with a central location that offers stunning views of Lake Lucerne and Pilatus. The rooms are generally beautiful, clean and spacious with comfortable beds and many feature stunning lake views and classic decor. The hotel's staff are friendly, helpful and welcoming and the spa and pool facilities are easy to use and perfect for a small wellness sequence. While some guests have had mixed experiences with the breakfast and dinner, the hotel's dining options are generally praised. The hotel's valet parking service is highly praised and the hotel's history adds to its charm. Overall, the Grand Hotel National Luzern is a must-visit destination for anyone looking for a luxurious and historic stay in Luzern.
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Hotel with EV Charging Stations
Hotel near Nightlife Spots
Heated Pool Indoor Pool
Location of the pool: Indoor pool
Is it a pool of special type? When is the pool open? All year
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Room Types
About Grand Hotel National Luzern
Guest Reviews
If you're looking for a hotel with a central location, Grand Hotel National Luzern might just be the one for you. Guests rave about the stunning views over Lake Lucerne and Pilatus, as well as the convenience of being reachable within walking distance from Lucerne Station. The location is perfect for exploring the city with the old town, shopping and piers all within walking distance. The lake view rooms are described as a dream with extraordinary views from the balcony. The hotel also offers easy access to the lake shore and is not too far from Luzern downtown. Overall, the hotel has an excellent location that is both convenient and relaxing, making it perfect for any stay in Lucerne.
Guests at Grand Hotel National Luzern have mixed opinions about the breakfast served at the hotel. While some have labeled it as poor, limited or costly, others have enjoyed the tasty, fresh and great breakfast. The buffet breakfast has received mixed reviews with some guests finding it quite good while others have been disappointed, stating that it is not up to the price and quality of a 5-star hotel. The breakfast staff has been praised for their professionalism and welcoming nature. Some guests have complained about the lack of options, insufficient staff and the inconvenience of having only a la carte breakfast. However, others have appreciated the varied and delicious buffet with a great choice of pastries, juices and bread. Despite the mixed experience, guests have complimented the hotel's dining options with practical restaurant services available in the hotel.
The dinner experience at Grand Hotel National Luzern is a mixed bag. While a few guests have complained about the restaurant food being terrible, most guests have enjoyed nice and delicious food. The food in the National restaurant was described as finger-licking delicious and a must-try. A restaurant recommendation from the reception led to a pleasant dining experience with excellent food and friendly staff. However, the brasserie food and breakfast quality were insufficient according to some guests. The hotel also has a starred restaurant and another recommended one, Klinger’s. Despite minor issues with some dishes, most guests seem to have enjoyed their dinner, making it an overall positive experience.
The rooms at Grand Hotel National Luzern are generally beautiful, clean and spacious with comfortable beds. Many of the rooms feature stunning lake views and classic decor, adding to the overall luxury feel of the hotel. Some guests noted that certain rooms were small or noisy, but these were in the minority. Overall, the rooms are well-kept and provide a comfortable stay. Some guests did report issues with air conditioning and shower functionality, but these were isolated incidents. The hotel staff responded well to requests for upgrades and addressed concerns promptly.
The Grand Hotel National Luzern boasts comfortable and excellent beds with some guests mentioning that they had a great night's sleep. Although one guest noted that the baby mattress was dirty and another mentioned that the beds were rutschig (slippery), most reviews were positive. One guest did mention that the bed was basically two single beds joined together and another felt that the mattress was not the most sleep-friendly. However, the Ausstattung der Suite (suite furnishings) were edel und komfortabel (elegant and comfortable) and there were even compliments on the beautiful linen, from the Tischtuch (tablecloth) to the Frottewäsche (towels). Despite one negative review describing the hotel as overpriced and with uncomfortable beds, overall, the Grand Hotel National Luzern seems to have a reputation for providing a comfortable and luxurious bed for guests to sleep in.
The Grand Hotel National Luzern has received numerous positive reviews about the cleanliness of the hotel. Guests mention that the hotel is very clean and the housekeeping and service is excellent. The rooms are also described as clean, spacious and luxurious. The bathroom is also said to be good. The spa is praised as being excellent and while the sauna is small, it is still considered clean. The hotel is considered to be very tidy overall with impeccable cleanliness. While some guests may have noticed minor flaws such as chipped paint in the bathroom, overall the hotel is described as being very clean with helpful staff.
The staff at Grand Hotel National Luzern have received high praise from guests with many describing them as friendly, helpful and welcoming. Some guests even went as far as to name specific staff members who went above and beyond, like Yen Wong and a blonde girl at reception. The front desk and bar staff received accolades for their exceptional service and the concierge was singled out for his friendliness. However, a few guests did have complaints about slow service, unprofessional behavior and miscommunication. Overall, the hotel's staff were a major highlight of guests' stays.
Guests of the Grand Hotel National Luzern can look forward to a delightful spa experience during their stay. The pool and spa facilities are easy to use with an indoor swimming pool that has a terrace outside for those who prefer some fresh air. While some guests found the spa to be too small, the fitness and massage options were praised for their quality. While it may not be a fully-fledged wellness retreat, the hotel does offer a pool and sauna that are clean and sufficient for a relaxing wellness sequence. Those who tried the swimming pool, sauna and sun terrace found them to be enjoyable amenities. Overall, the spa at the Grand Hotel National Luzern is excellent with only some guests suggesting that it may be due for renovation in the future.
Grand Hotel National Luzern boasts a pool and spa that are easy to use and perfect for a small wellness sequence. The indoor swimming pool with an outside terrace receives positive remarks from guests. Although a smaller pool, it is still appreciated, especially by younger guests who give it top marks. The pool area is clean and well-maintained with a stunning view of the mountains. It's not a wellness oasis, but the addition of a pool and sauna is well-received. The building is great and the pool is a fantastic addition. Some guests find the pool a bit cold, but they still enjoyed their swim while admiring the mountain views. While some guests note that the pool is showing its age, it did not detract from their stay. Unfortunately, not all guests could take advantage of the pool due to the price or its temperature. Overall, the pool is a lovely amenity at Grand Hotel National Luzern that adds to the guests' experience.
The Grand Hotel National Luzern offers valet car parking for guests, ensuring secure parking for their vehicles. While some services, including parking and fitness/spa facilities, must be paid for separately, the valet parking service is highly praised in guest reviews. Guests appreciate the efficiency and helpfulness of the staff, including during breakfast service where they offer snacks and recommendations for things to do in the area. It should be noted that parking fees apply and there have been some reports of bugs entering rooms through balcony doors, but overall the hotel's parking services are praised as convenient and effective.
The Grand Hotel National Luzern is an exceptional, beautiful and welcoming five-star hotel situated in a historic building with high ceilings and a magnificent view of the Vierwaldstätter Lake. While the swimming pool may not be modern, other facilities and services are provided at a level that meets expectations for a five-star hotel and guests are treated to exceptional service. Some rooms may lack air conditioning and some guests have reported organizational issues with the breakfast service, but overall the hotel provides a perfect stay in a lovely location.
The Grand Hotel National Luzern is a beautiful historical hotel that has been around for approximately 153 years. The building itself exudes charm and has a historical atmosphere with small windows and a nice historic touch. Its legacy and importance in history cannot be ignored, as it is a grand hôtel historique with a story and a past. The interior décor is superb and classic, making it a must-visit destination for anyone looking to experience a clássico com história. Despite its age, the furniture is old but clean and the hotel itself is luxurious, clean and well-maintained, ensuring that guests have an unforgettable stay. Overall, the Grand Hotel National Luzern is a must-see for those who appreciate history and class.
Looking for a luxurious stay in Luzern? Look no further than Grand Hotel National Luzern! This hotel is the epitome of luxury - with its old-style architecture and furnishings, you'll feel like royalty during your stay. The lovely staff and beautiful rooms and restaurants add to the already luxurious atmosphere. And did we mention it's a 5-star hotel? Everything you need is at your fingertips. While some reviewers found the hotel to be a bit overpriced, most agreed that the cleanliness and classic luxury were well worth it. Plus, the hotel's history adds to its charm, having been around for over 150 years. So if you're looking for a grand pleasure during your trip to Luzern, book your stay at Grand Hotel National.
Yes, Grand Hotel National Luzern has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool. For more information, read the answers to the Pool questionnaire
Yes, a spa is available at Grand Hotel National Luzern.
Yes, Grand Hotel National Luzern welcomes dogs.
Yes, parking facilities are available at Grand Hotel National Luzern.
No, Grand Hotel National Luzern doesn't have a gym.
