Lyon, 49 Rue Victor Hugo45.75277,4.829065(Show on Map)
8.6
Very Good
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Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
Hôtel Alexandra Hotel in Lyon receives strong positive feedback across various review categories, especially for its stellar location and exceptional staff. Situated centrally, the hotel offers easy access to Lyon's major attractions, charming cafes, excellent restaurants and vibrant shopping areas, all within walking distance. Though centrally located, the hotel provides a peaceful retreat on a quiet pedestrian street with the added convenience of private parking facilities.
The breakfast is frequently praised for its variety, quality and homemade offerings, although the price and limited space in the breakfast area receive minor criticisms. Despite this, the delicious and hearty spread, alongside attentive service, provides an enjoyable start to the day. Similarly, the dinner experience at the hotel is noted for its high-quality food and delightful terrace ambiance, though the lack of evening snacks and drinks is mentioned.
Rooms are described as clean, charming and comfortable, albeit small. While the size constraints and occasional soundproofing issues detract slightly from the experience, the well-maintained decor and cozy atmosphere are appreciated, especially for short stays. The hotel’s meticulous cleanliness and attention to hygiene are consistently praised, contributing to a pleasant and tidy environment.
The highlight of many reviews is the exceptional staff, who are described as friendly, helpful and professional. Their warmth and attentiveness significantly enhance guests' experiences, making them feel right at home.
On the downside, the Wi-Fi service has mixed reviews with some guests experiencing slow or unreliable connections, while others find it satisfactory. Parking, although secure and highly valued, is noted for its high cost and challenging access due to tight spaces.
Families find the hotel accommodating with features like connecting doors, spacious family rooms and child-friendly amenities such as high chairs and stroller rentals. The hotel's central location and pleasant staff contribute to an overall comfortable family stay.
Nightlife enthusiasts appreciate the hotel's proximity to vibrant bars, restaurants and cafes with the soundproof rooms providing a peaceful retreat from the city's hustle and bustle at night. The beds receive high praise for their comfort, although some guests note the firmness might not suit everyone.
While the hotel is rated as a four-star establishment, some guests feel it falls short of this classification due to room size and certain service elements. Nonetheless, Hôtel Alexandra Hotel’s focus on providing a comfortable, family-friendly and centrally-located stay makes it a solid choice for travelers prioritizing location, charm and excellent service over spacious accommodations.
Categories
Family
Family hotel in the historic center of Lyon, near the pedestrian streets, 1 minute walk from the Ampère Victor Hugo metro station and 5 minutes walk from the Perrache train and metro station. Rooms with TV and electric kettle. Family room for up to 5 people.
Nightlife
Located on Rue Victor Hugo, this hotel is in close proximity to Place Bellecour and the surrounding nightlife. Its central location allows for easy access to various entertainment options.
Boutique-Style
Dog Friendly
Parking
Accessible
4 Star
Luxury
Room Types
Standard Double RoomThis air-conditioned room is elegantly decorated and includes a flat-screen TV and a private shower room.
Executive Family ( 2 Adults + 2 children)This room provides a TV and a private shower room.
This room features a standard double bed (140cm) and a small double bed (130 cm).
Prestige Family Room (2 Adults + 3 Children)This room has a mezzanine and overlooks the main terrace.
This room features 2 double beds and 1 single bed.
Privilege Double Room - Double bed This room features a flat-screen TV and air conditioning.
Quadruple RoomThis quadruple room is air-conditioned and has a flat-screen TV, a tea and coffee maker and a safe deposit box. The unit has 2 beds.
Guest Reviews
8.6
Very Good
Review Summaries
Location
Hôtel Alexandra Hotel in Lyon boasts an enviable location, situated right in the heart of the city. This well-placed establishment is perfect for travelers looking to explore Lyon with ease, as everything is accessible on foot. The hotel is conveniently close to major tourist attractions, charming cafes, excellent restaurants and vibrant shopping areas. Many reviewers highlight the proximity to Bellecour Square, Perrache train station and metro stations, making it ideal for those relying on public transportation. Despite its central setting, the hotel offers a peaceful retreat, nestled in a quiet pedestrian street. The private parking facilities and friendly staff further enhance the experience for guests. Whether one aims to wander the historic center, enjoy the bustling city life or simply need a comfortable base for exploring Lyon, Hôtel Alexandra Hotel stands out as an excellent choice.
Breakfast
At the hotel Hôtel Alexandra, breakfast is a major highlight for many guests, consistently receiving praise for its variety and quality. Guests frequently commend the homemade products with particular appreciation for freshly baked cakes and pastries. The breakfast is described as hearty, delicious and abundant, featuring a wide selection of both sweet and savory items. Fresh and well-organized, it often includes homemade options that add a special touch.
While the breakfast room is commonly noted as being small and sometimes crowded, the attentive and friendly service from the staff makes up for the limited space. There's also a pleasant terrace where guests can enjoy their meal in a quiet, charming setting. The central location of the hotel adds convenience, allowing for easy access to nearby attractions.
Despite the generally high marks, some guests feel the breakfast is overpriced with the €19 cost being mentioned several times as not matching the value offered. There have also been sporadic comments on the need for better coffee and more space in the breakfast area. However, overall, the breakfast experience at Hôtel Alexandra is widely regarded as excellent, providing a hearty and enjoyable start to the day.
Dinner
The hotel 'Hôtel Alexandra' offers an enjoyable dining experience, particularly praised for its delightful dinners in the patio and delicious homemade lunches. Guests appreciate the high quality of the food and the friendly staff and the charming terrace bar adds to the overall appeal. Although there is no option for evening snacks or drinks, the hotel's location near good restaurants and cafes provides ample alternatives. Additionally, the staff's recommendations for nearby dining options are well-regarded. The thoughtful decorations at lunchtime further enhance the dining atmosphere.
Rooms
The guest reviews for 'Hôtel Alexandra' highlight a well-maintained and charming hotel centrally located, featuring cozy and clean rooms. The rooms, though notably small, are comfortable and well-decorated with some described as uniquely styled or antique-themed. Despite their size, the rooms offer everything needed for a pleasant stay, including comfortable beds and necessary amenities. Guests appreciate the charming terraces and the overall cleanliness of both rooms and common areas.
However, the size constraints are frequently mentioned with many reviewers finding the rooms too small, especially for two people and lacking adequate space for luggage or personal belongings. Some rooms also have limited natural light, no windows or insufficient soundproofing, which can make them feel claustrophobic. The bathrooms, often described as narrow, small or in need of updates, also contribute to the cramped atmosphere. Despite these drawbacks, the friendly staff, lovely decor and great location provide a positive and comfortable experience for many visitors, particularly for short stays or those who prioritize location and charm over spacious accommodations.
Beds
The hotel "Hôtel Alexandra" receives high praise for the quality and comfort of its beds with many guests highlighting the exceptionally comfortable bedding and high-quality mattresses. Descriptions like very comfortable bed, top-notch bedding and excellent bedding are recurrent, indicating consistent satisfaction. Numerous reviews point out the cozy and snug feeling of the beds, contributing to an overall pleasant sleeping experience. The pillows also seem to meet guest expectations, described as comfortable alongside the beds.
Despite the positive feedback, some guests mention that the beds can be quite small or narrow, suggesting that they might not comfortably accommodate all guests, particularly those preferring larger sleeping spaces. There are a few comments about the firmness of the mattresses with some finding them very firm or even hard, which might not suit everyone's preference. Reviews also pointed out the occasional issue with bed frames being hard or the beds feeling creaky and a few noted that the lack of air conditioning could affect comfort during warmer nights.
The rooms overall are reported to be comfortable and cozy, although some describe them as narrow or very small, which might affect the perception of the bedding experience. The lack of power outlets near the bed is mentioned as a minor inconvenience. Nonetheless, the consistently positive remarks about the bed comfort make "Hôtel Alexandra" a solid choice for travelers prioritizing a good night’s sleep.
Cleanliness
The guest reviews for Hôtel Alexandra emphasize the hotel's exceptional cleanliness. Visitors consistently describe the rooms as very clean and well-maintained, highlighting the spotless and comfortable accommodations. Despite a few mentions of minor dust and outdated decor, the establishment as a whole receives high marks for its hygiene and upkeep. The sanitary facilities and general housekeeping are particularly praised, contributing to an overall pleasant and tidy environment. The hotel's centrally located and soundproof rooms add to the positive experience. The staff's attentiveness to cleanliness and detail ensures a consistently neat and inviting atmosphere throughout the property.
Staff
Hôtel Alexandra hotel garners praise for its exceptional staff, whose friendliness and helpfulness shine through in numerous guest reviews. The team is consistently described as attentive, charming and welcoming, making guests feel right at home from the moment they arrive. Whether it's the receptionists or other staff members throughout the hotel, their professionalism and warm smiles contribute significantly to the positive experiences reported by guests. The staff goes above and beyond to be accommodating and supportive, often providing valuable assistance and recommendations that enhance the overall stay. Their attentiveness and willingness to cater to guest needs are highlighted repeatedly with many guests suggesting that the staff truly makes the hotel stand out. Overall, the high regard for the staff underscores their role in creating a relaxed and comfortable atmosphere for travelers.
Wi-Fi
The reviews of 'Hôtel Alexandra' highlight a mix of experiences with the hotel's Wi-Fi. On the positive side, several guests mentioned that the Wi-Fi was working fine with some noting a very fast and reliable connection. The convenience of having good Wi-Fi available was appreciated, along with the benefit of free access throughout the hotel.
However, a significant number of guests encountered issues. Complaints about the Wi-Fi included slow internet service, weak signals and frequent disconnections. Some found the connection to be spotty and unreliable with the Wi-Fi described as complex and unstable. There were also mentions of an upgrade being needed to improve the speed and reliability of the service.
Overall, while there are instances of good and fast Wi-Fi, the experiences were varied with some guests facing notable challenges with the hotel's internet connectivity.
Parking
Hôtel Alexandra offers a variety of parking options that cater to different needs but may come with some challenges. The garage is secure and monitored, providing peace of mind for guests who need to park their vehicles overnight. However, the parking spaces are described as very small, narrow and tight, making it tricky to navigate, especially for larger cars or SUVs.
Guests have noted the higher cost of parking, which can reach up to 40 Euros per night, making it an expensive convenience. Despite the cost, the availability of private, secure parking on-site is highly appreciated, particularly in the city center where parking can be a significant hurdle. It's recommended to reserve parking ahead of time due to limited spaces.
For those who don't mind a short walk, there is metered parking available nearby and free street parking from 7 pm to 9 am around the hotel, which can be a cost-saving alternative. The garage under the hotel, although difficult to access, adds value to the stay, especially for those prioritizing security. Overall, while the parking at Hôtel Alexandra is undoubtedly a valuable amenity, potential guests should be prepared for its high cost and challenging access.
Family
The 'Hôtel Alexandra' hotel stands out as an excellent choice for families seeking a comfortable and convenient stay. The rooms are notably described as perfect for accommodating five people, making them suitable for larger family units. The presence of features such as connecting doors and spacious configurations further adds to the convenience. The family rooms with terraces and patios provide a cozy and relaxing atmosphere.
Families will appreciate the hotel's central location, placing various family-friendly attractions within easy reach. The establishment is praised for its child-friendly environment with thoughtful touches like high chairs and meal reheating services for little ones. Stroller rentals and special care for kids enhance the overall experience, making it suitable for families traveling with young children.
Guests consistently highlight the warm and welcoming nature of the staff, contributing to a pleasant stay. With its focus on creating a safe and enjoyable environment, 'Hôtel Alexandra' proves to be an ideal choice for family vacations.
Nightlife
The area surrounding Hôtel Alexandra offers a vibrant nightlife experience, making it a prime location for those looking to stay in the midst of city action. Guests have praised the hotel's proximity to numerous good restaurants and cafes, ensuring a range of dining options within easy reach. The accessibility to metro stations adds convenience for further exploration of the city.
Despite the bustling environment, the hotel manages to provide calm rooms with no noise disturbing the peace at night. While the neighborhood is lively and occasionally voices from the nightlife seep through, the overall atmosphere within the hotel remains tranquil.
Active nightlife options are abundant with many bars and music venues nearby. The hotel’s central placement on a busy street contributes to its suitability for adults seeking to immerse themselves in the local entertainment scene. Overall, the location is ideal for combining convenience with a dynamic urban experience.
4 Star
The Hôtel Alexandra hotel, rated as a four-star establishment, has garnered mixed reviews from guests, particularly regarding its facilities and services. Many guests highlighted that the room sizes are notably small and cramped for a hotel of its purported rating. The overall sentiment suggested that the accommodations do not meet the expectations typically associated with a four-star rating with some guests feeling the hotel is more fitting of a three-star classification.
Several reviews mention that the price point aligns with a four-star hotel, but the quality and service do not justify the costs. The rooms, often described as tight, snug or even xxsmall, were a common point of contention. Guests consistently found the space provided to be inadequate for a hotel that claims four-star status.
Despite accommodating and cozy aspects, some services were lacking. For instance, the absence of bathrobes and slippers was noted as a deficiency for a hotel of this standard. Other minor issues, like a problematic printer available for guest use and the serving of defrosted bread, further diminished the experience for some visitors.
In summary, while the Hôtel Alexandra hotel is marketed as a four-star venue, numerous guest experiences suggest that it falls short of this rating, particularly in terms of room size and certain service elements. The hotel might provide a comfortable and family-friendly environment but does not consistently meet the high expectations of a four-star classification.
Accessible
Staying at Alexandra offers great accessibility for guests with disabilities. The hotel boasts accessible rooms, a good-sized elevator and accessible parking, making it relatively easy to navigate. Public transport links are a significant advantage with good connections to metro stations enhancing the ease of getting around. The hotel's accessible garage is available at any time, though it may be challenging to maneuver larger cars.
However, while the rooms are accessible and equipped for guests with limited mobility, issues like narrow hallways, small spaces and tiny beds were noted, which could pose some difficulty. Bathrooms are designed for accessibility, though some guests found that showering caused the floor to get wet. Lighting in certain areas could also be improved. Despite these minor inconveniences, the overall accessibility for wheelchair users and others with mobility challenges remains commendable. Access to the hotel is easy with negligible steps required to enter rooms and the transport options make it uncomplicated to explore the city.
Boutique-Style
Situated in the heart of Lyon, Hôtel Alexandra is a hidden gem that exudes boutique charm. The hotel is recognized for its intimate ambiance and stylish decor, blending modern elements with a vintage feel. This small yet cozy hotel offers an inviting atmosphere, further enhanced by a tastefully decorated terrace that provides a perfect retreat.
Hôtel Alexandra is noted for its elegant and sophisticated decoration, which contributes to its unique and special character. Despite its size, the hotel manages to offer luxurious experiences at a reasonable price, making it a refined choice for discerning travelers. The boutique rooms, each exuding their distinct charm, showcase a refined style that has been meticulously curated.
The neighborhood surrounding the hotel is pretty and interesting, adding to the overall allure of staying here. With its intimate ambiance, stylish interiors and a lot of charm, Hôtel Alexandra stands out as an exemplary modern boutique hotel, promising a memorable stay for those seeking both comfort and character.
Dog Friendly
Hôtel Alexandra hotel warmly welcomes dogs, offering accommodating and pet-friendly facilities. Guests appreciate that pets are allowed in hotel rooms and in some common areas like the breakfast room. The hotel earns high marks for creating a comfortable environment, particularly for those traveling with dogs. While there are some minor issues mentioned, such as cleanliness in shared spaces, the overall sentiment is positive regarding the hotel's pet accommodations.
FAQ
No, Hôtel Alexandra doesn't have any pool.
No, a spa isn't available at Hôtel Alexandra.
Yes, Hôtel Alexandra welcomes dogs.
Yes, parking facilities are available at Hôtel Alexandra.
