Atalanta Hotel in Macapá garners favorable reviews for its prime location, making it a convenient base for both leisure and business travelers. Guests appreciate its proximity to major attractions, the Amazon River and essential amenities such as restaurants, shops and pharmacies. Its closeness to the airport and work locations adds to the hotel’s appeal.
The breakfast is well-regarded by many for its diversity and quality, featuring options like fruits, juices and savory pies. Despite occasional complaints about limited choices and slow replenishment, it generally meets expectations. The dinner experience, though mixed, is praised for its delicious and affordable offerings, along with a comfortable restaurant atmosphere.
Rooms at Atalanta Hotel are noted for their spaciousness and comfort, offering good value for money. Cleanliness and maintenance issues are pointed out by some guests, though others have found the accommodations to be well-lit and adequately maintained. Positive feedback about clean towels and good lighting often counterbalances the critical remarks.
Staff members receive widespread commendation for their friendliness, politeness and attentiveness, ensuring a pleasant stay for most guests. However, inconsistencies in service and attitude, particularly at the reception, have been noted.
WiFi at the hotel is highlighted as an area needing improvement with many guests experiencing weak and unstable connections. The gym and pool facilities also draw mixed reviews; while the rooftop pool is appreciated for its pleasant ambiance, both amenities would benefit from better maintenance and accessibility.
Parking is available but lacks clarity and convenience, often requiring cars to be parked on the sidewalk. Beds receive varied feedback with many finding them comfortable, though some mention issues with mattress quality and pillow comfort.
Overall, as a three-star hotel, Atalanta meets expectations by providing decent value, reasonable comfort and good facilities. It stands out as a solid choice for short-term stays, particularly for business travelers seeking practicality and convenience. With some enhancements in service and amenities, the guest experience could be further elevated.
Categories
3 Star
AI-generatedAtalanta Hotel boasts an outdoor pool, a fitness center, and comfortable guest rooms. It offers free WiFi, free parking, and a free buffet breakfast. The hotel is praised for its convenient location and offers amenities such as a business center and meeting facilities.
Pool
Outdoor Pool
Free Wi-Fi
Business
Gym
Honeymoon
Family
Accessible
Small
Outdoor Pool
Room Types
Family RoomThe unit offers 3 beds.
Deluxe ApartmentThe unit has 1 bed.
Standard ApartmentThe unit offers 1 bed.
Standard ApartmentThe unit offers 2 beds.
Standard ApartmentThe unit offers 2 beds.
Standard ApartmentThe unit has 3 beds.
Guest Reviews
7.3
Good
Review Summaries
Summarized by AI
Location
Atalanta Hotel stands out for its prime geographical location in Macapá, receiving consistent praise from guests for its proximity to major attractions. Positioned conveniently near the city center, this hotel makes exploring Macapá effortless. Guests appreciate being within walking distance of the Macapá Shopping Mall, various shops, restaurants and essential services such as bakeries, supermarkets and pharmacies.
Visitors particularly highlight the hotel's closeness to tourist spots and the Amazon River, which adds to its appeal for travelers looking to immerse themselves in local culture. The vicinity to the airport and work locations is an added bonus for both leisure and business travelers. Additionally, the hotel's location allows for easy mobility around the city without needing a car.
Overall, Atalanta Hotel's strategic and convenient placement in the heart of Macapá ensures that guests have all their needs met just steps away, contributing greatly to the hotel's favorable reviews.
Breakfast
The breakfast at Atalanta Hotel receives mixed responses from guests, though many commend it. A significant number of reviews highlight the excellent and varied options available, describing the breakfast as very good, hearty and even wonderful. Guests appreciate the inclusion of a diversity of fruits, juices and the availability of savory pies.
However, there are consistent remarks on areas needing improvement. Some find the breakfast to be basic or reasonable with limited options and frequent shortages in replenishment. Issues such as insufficient fruit and protein choices, a small and crowded breakfast area and slow service are also noted. Despite these concerns, the breakfast is generally seen as satisfying and well-served, often included in the accommodation rate, which is a positive aspect for many travelers.
For those prioritizing a robust and varied morning meal, the breakfast at Atalanta Hotel tends to meet most expectations, although it might fall short for more discerning palates or during peak times when replenishments are slow. Overall, the breakfast experience leans positive with room for enhancements to cater to a broader range of preferences.
Dinner
Atalanta Hotel's restaurant receives mixed reviews from guests, though some noteworthy positive aspects stand out. Diners appreciate the affordability and overall quality of the food, describing it as delicious and highlighting the excellent dishes available. The restaurant itself is comfortable, offering a terrace where guests can relax, smoke, chat or even have their meal delivered.
However, some criticisms cannot be ignored. The operational hours are found to be inconvenient with the restaurant closing earlier than stated, often as early as 8 PM. This restriction, coupled with the limited dinner options and the kitchen's tendency to not prepare dishes from the menu, indicates a need for improvement. The available lunch options are described as hearty but not particularly appetizing, especially the cheese and ham selections. Maintenance issues have also been reported with trays left in the hallways for extended periods.
In summary, while the Atalanta Hotel's restaurant offers some commendable features and enjoyable dishes at affordable prices, there are notable areas where service and availability could be enhanced to provide a better dining experience for guests.
Rooms
The rooms at the Atalanta Hotel present a spectrum of experiences, ranging from positive remarks on their spaciousness and comfort to notable areas requiring improvement. Many guests appreciated the spaciousness of the rooms, often describing them as large and comfortable. Several reviews mentioned that the cleanliness was very good and the rooms provided good value for money, particularly given the hotel's excellent location. The rooms were also praised for being well-lit and offering decent workspace.
However, there are significant concerns raised about maintenance and cleanliness. Some guests reported strong odors of mold and dirt with visible mold in both the rooms and common areas. Issues such as dirty air conditioning units, stained wallpaper, broken light fixtures and flickering bathroom lights were noted. Additionally, problems with room reservations and mismatches between rooms provided versus those booked were mentioned.
Some rooms appeared to be outdated with old furniture and insufficient soundproofing, leading to disturbances from external noise. The towels and sheets, though relatively new in some cases, were not consistently provided and room service seemed to be inadequate, particularly on weekends.
In summary, while the Atalanta Hotel offers spacious, comfortable rooms in a convenient location, guests should be aware of occasional cleanliness and maintenance issues that can affect the overall experience.
Beds
The Atalanta Hotel receives a mix of feedback regarding its bed quality. While many guests found the beds to be comfortable and expressed satisfaction with the comfort of the mattresses, there are notable mentions of the beds and pillows being uncomfortable. The beds are often described as simple yet delicious with some guests emphasizing the wonderful and very comfortable beds that contributed to a pleasant stay. However, issues such as hard double beds, soft mattresses of poor quality and uncomfortable pillows were also raised. Additionally, some guests experienced inconvenience with booking discrepancies, such as expecting a double bed but receiving two singles instead. Despite these drawbacks, the comfort of the beds and the honored bed sizes generally help in ensuring a restful night's sleep.
Cleanliness
Atalanta Hotel receives mixed feedback about its cleanliness with both positive and negative observations. On the bright side, guests acknowledge the clean and well-located nature of the hotel. Rooms are often described as spacious and clean with good cleanliness noted in various reviews. Clean towels are regularly provided and the bathrooms, though occasionally cited as showing some mold, are generally reported as clean.
However, there are significant criticisms regarding the standards of cleanliness. Common complaints include insufficient cleaning in both the rooms and common areas, dark corridors and problems like mold and stains on wallpaper and towels. Guests have noted mold in various parts of the hotel, including the rooms and bathrooms, which sometimes emit unpleasant smells. The pool cleanliness has also been a recurring issue.
Furthermore, the hotel's upkeep seems to fall short with outdated and worn-out amenities, such as broken light fixtures, old furniture and a lack of proper maintenance in gym facilities. Room service often delays or is sometimes entirely neglected. Basic amenities like soap are occasionally missing and the television signal is reportedly non-functional in some instances.
Overall, while the hotel does have its positives in terms of spacious and clean rooms, there are notable areas in dire need of improvement to meet guests' expectations adequately.
Staff
The reviews for the staff at Atalanta Hotel paint a largely positive picture, highlighting their friendliness, politeness and attentiveness. Guests frequently commend the staff members as friendly, courteous and consistently helpful with special mentions for the attentiveness of both the kitchen and reception teams. The night shift staff and housekeepers are noted for their kindness and helpful nature and many guests appreciate the well-trained and polite demeanor of the reception personnel.
However, there are mixed experiences with some guests encountering unhelpful and impersonal attitudes from certain receptionists. Reports of rude and insufficiently polite behavior cast shadows on the overall positive guest experiences. Issues with poor housekeeping and cleaning staff also recur, indicating areas for improvement despite the hotel’s generally excellent service.
Overall, while the hospitality and attentiveness of the majority of the staff at Atalanta Hotel stand out, some consistency in service and behavior, especially in housekeeping and reception, could elevate the guest experience even more.
Wi-Fi
Guests have varied experiences with the WiFi at Atalanta Hotel. Positive mentions highlight a very good wifi signal with good speed and overall good wifi in certain areas. However, numerous reviews indicate significant issues with the hotel's internet connectivity. Common complaints include weak, unstable or nonexistent WiFi in parts of the hotel, particularly on the terrace. Some guests noted the WiFi was only acceptable in the reception area, while others experienced insufficient or very slow internet. There were also concerns about security with one guest unable to connect their laptop due to insecure WiFi. Overall, the WiFi at Atalanta Hotel appears to be inconsistent and may not meet the needs of guests who require reliable internet access.
Gym
The gym at Atalanta Hotel is a small space with limited exercise equipment. Guests have noted that it could use significant improvements and better maintenance. The gym is described as simple and, at times, inadequate with some of the equipment being non-functional. Additionally, it can be noisy and cluttered, making the workout experience less than ideal. Overall, while the gym exists, it appears to be more of a token amenity and falls short in terms of functionality and upkeep.
Pool
The Atalanta Hotel's pool has received a mix of reviews from guests, highlighting both its positive aspects and areas needing improvement. Many guests appreciated the nice pool area and described it as a great and refreshing facility. The rooftop location of the pool was frequently mentioned as a pleasant feature, providing a unique and enjoyable experience. The terrace around the pool was also praised as wonderful, offering a nice area for relaxation.
However, several reviews pointed out that the pool maintenance could be improved with comments about it sometimes being in need of cleaning or insufficiently maintained. Some guests found the pool small and occasionally crowded, which detracted from their experience. Despite these criticisms, when well-maintained, the pool was described as clean and isolated, adding to the overall pleasant ambience.
While the pool facilities, including a functional gym, were generally found to be working well, there were reports of the pool only being operational during weekends and not being clean at times. Overall, the rooftop pool remains a notable feature of the Atalanta Hotel, offering a pleasant escape for guests, but it would benefit from more consistent maintenance and better management of its size and crowding issues.
Parking
The Atalanta Hotel receives mixed feedback regarding its parking facilities. On the positive side, some guests find the parking adequate and appreciate the availability of a parking lot. However, several reviews point out significant drawbacks. There is a notable lack of private parking with many mentions of no garage being available despite previous claims. The parking that does exist often requires cars to be parked on the sidewalk and the spaces could benefit from being wider. Overall, while parking is available to some extent, the arrangement and clarity around it leave much to be desired.
3 Star
The Atalanta Hotel in Macapá is noted for meeting the typical standards expected of a three-star establishment. It provides good value for short stays, offering great comfort that aligns well with its rating. The facilities are well-maintained and comparable to what one would expect from similar hotels in the area. Guests will find reasonable and comfortable accommodations with satisfactory amenities. While some may find the pricing a bit high compared to higher-quality options, most agree it delivers a decent experience for a three-star hotel. The bathrooms are clean, though standard, reflecting the overall reasonable maintenance of the hotel. For those in search of a reliable and value-driven three-star stay, Atalanta Hotel is a solid choice.
Business
Atalanta Hotel proves to be a practical choice for business travelers. The location is lauded as fitting for those on work trips with a good balance between cost and benefit. Guests highlight the hotel's clean facilities and the satisfactory arrangement of rooms, including a reasonable work table that supports productivity. Despite some mention of a noisy air conditioner, the overall feedback on the facilities remains positive. However, there is a suggestion to consider adding a designated home office space to enhance the business experience further.
FAQ
Yes, Atalanta Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Atalanta Hotel.
No, Atalanta Hotel doesn't allow dogs.
No, parking facilities aren't available at Atalanta Hotel.
