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Quest Mackay on Gordon

Mackay , 27 Gordon Street (Show on Map)

8.2

Very Good

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1 room2 guests 1 room, 2 guests

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Info Quest Mackay on Gordon is a tropical oasis situated in the heart of Mackay, offering guests a vibrant yet laidback escape. The hotel's prime location provides easy access to nearby shops, cafes, restaurants and world-renowned attractions like the Great Barrier Reef, Keswick Island and Eungella National Park. The hotel features stylish and comfortable serviced apartment-style rooms, complete with kitchen facilities, catering to both leisure and business travelers. Additionally, Quest Mackay on Gordon offers meeting and conference spaces, including boardrooms, workshop spaces and exhibition halls, ensuring that every event is a success. With its ideal location, comfortable accommodations and ample event space, Quest Mackay on Gordon is a tropical paradise worth exploring.

Summary of reviewsQuest Mackay on Gordon is a modern hotel located in the heart of Mackay, offering guests a convenient and central location for both business and leisure travel. The hotel provides easy access to shops, restaurants and local amenities with excellent views of the city center. The rooms are clean, spacious and well-equipped with comfortable beds and kitchenettes. The staff is exceptional with many guests praising their friendliness and helpfulness. The rooftop pool is fantastic, although some guests noted that it needs tiling again. The underground parking is secure, although some guests had difficulty finding suitable spaces for larger vehicles. While some guests found the beds to be uncomfortable, most agree that the rooms themselves are clean and spacious. The hotel may not be the best choice for elderly guests, as the rooms are small and using the lift can be challenging. Overall, Quest Mackay on Gordon is a great choice for those seeking clean and comfortable accommodation in a convenient location.
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Categories

Luxury Aparthotel

Aparthotel for Honeymoon

Romantic Aparthotel

Aparthotel with Swimming Pool

Outdoor Pool

Aparthotel with Free Wi-Fi

Aparthotel with Parking

Accessible Aparthotel

Aparthotel with Gym

Aparthotel with Outdoor Pool

Room Types

Studio Apartment This large and modern air-conditioned studio features a a private balcony with river and city views. It has a well-equipped kitchenette and a seating area with an iPod docking station and a flat-screen TV. WiFi access is available. Please note that the price is based on 2 guests. There is no capacity for additional guests.

One-Bedroom Apartment This spacious air-conditioned apartment features a private balcony with river or city views. It has a modern fully equipped kitchen, laundry facilities and a separate living room with an iPod docking station and a flat-screen TV. Please note that the price is based on 2 guests. Maximum occupancy is 3 (see Hotel Policies).

Two-Bedroom Apartment This air-conditioned apartment features a private balcony with river or city views. It has a fully equipped kitchen, laundry facilities and a separate living room with an iPod docking station and a flat-screen TV. Please note that the price is based on 4 guests. Maximum occupancy is 5 (see Hotel Policies).

Studio Executive The studio provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a shower and a hairdryer. In the well-equipped kitchenette, guests will find a stovetop, a refrigerator, kitchenware and a microwave. Boasting a balcony, this studio also features a dining area, a wardrobe and a flat-screen TV. The unit offers 1 bed.

One Bedroom Executive Apartment This spacious suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. Guests can make meals in the kitchen that is fitted with a stovetop, a refrigerator, a dishwasher and kitchenware. This suite is air-conditioned and features a seating area with a flat-screen TV, a washing machine, a tea and coffee maker, a dining area, as well as a wardrobe. The unit offers 1 bed.

Two Bedroom Executive Suite This spacious suite consists of 1 living room, 2 separate bedrooms and 1 bathroom with a shower and free toiletries. In the fully equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. This suite is air-conditioned and features a seating area with a flat-screen TV, a washing machine, a tea and coffee maker, a dining area, as well as a wardrobe. The unit offers 2 beds.

About Quest Mackay on GordonQuest Mackay on Gordon, nestled in the heart of the stunning coastal city of Mackay, offers a vibrant yet laidback tropical escape for its guests. With its prime location, visitors can easily access nearby shops, charming cafes and bustling restaurants serving fresh local produce. Additionally, the hotel provides convenient access to world-renowned attractions like the Great Barrier Reef, Keswick Island and Eungella National Park, making it a true gem in the sunshine state.

This tropical retreat caters to both business travelers seeking easy access to the Central Business District and leisure guests looking to unwind by the on-site pool after exploring the many attractions Mackay has to offer. Quest Mackay on Gordon features a range of stylish and comfortable serviced apartment-style rooms, complete with kitchen facilities to ensure guests feel right at home during their stay.

For those in need of meeting or conference spaces, Quest Mackay on Gordon has got you covered. Whether it's a boardroom, workshop space or exhibition hall, the hotel offers a variety of options to accommodate any event requirements. Guests can expect a seamless experience, ensuring that every meeting or conference is a success at this tropical paradise.

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Guest Reviews

8.2

Very Good

Location

Quest Mackay on Gordon is a modern hotel in the heart of Mackay that offers guests a wonderful location if they are traveling for business or leisure. The hotel is conveniently located just next to the city center and provides easy access to shops, restaurants and local amenities. The central location is within walking distance to everything you need, such as Coles, tavern and supermarkets. The hotel offers excellent views of the city center and is close to Greyhound bus stop for travelers to Airlie Beach. Quest Mackay on Gordon is also great for weddings or conferences as it is in close proximity to venues. The location of the hotel is one of the highlights of guests' experiences, making it an excellent choice for travelers who want to stay in a convenient, clean and modern hotel while exploring the beautiful city of Mackay.

Rooms

Quest Mackay on Gordon offers guests clean, modern and spacious rooms in a centrally located property. The rooms are elegant with simple and classic design and some have amazing balconies with views of the water. The kitchenettes in the apartments have everything you need and the beds are very comfortable. However, some guests have reported issues with the rooms such as outdated fittings, mouldy curtains or poor design. Nonetheless, the staff is efficient and the rooms are always clean and comfy with modern facilities. One bedroom suites are spacious and well-equipped and some larger units have shared bathrooms or connecting doors to the hotel suite. Despite the few issues reported by guests, the majority found the rooms to be lovely, spacious, clean and well-equipped, making Quest Mackay on Gordon a nice and clean place to stay while in town.

Beds

Guests seem to have a mixed experience with the beds at Quest Mackay on Gordon. While some rave about the large, comfortable beds and extra pillows, others found the beds to be uncomfortable, lumpy or in need of replacement. A few guests didn't enjoy the seam in the middle of the two pushed-together beds. The pillows also received mixed reviews with some guests calling them terrible or shocking. Some guests found the fold-out sofa bed uncomfortable, while others thought the king-size bed was the best they've ever slept in. Despite the varied opinions on bedding, most guests agree that the rooms themselves were clean and spacious.

Cleanliness

The Quest Mackay on Gordon is a clean and comfortable hotel in a great location with affordable prices. Guests raved about the friendly staff and the cleanliness of the rooms and facilities with many mentioning the amazing view. Most reviews were positive with guests praising the efficient staff and lovely modern rooms with mini kitchens. However, a few negative reviews mentioned issues such as mould in the bathroom grout, dirty ovens and outdated chargers. Despite these complaints, the majority of guests found the rooms to be very clean and tidy with some saying they were cleaned every day. Overall, Quest Mackay on Gordon is a great choice for those seeking clean and comfortable accommodation in a convenient location.

Staff

The staff at Quest Mackay on Gordon has been described as exceptional by many guests. The manager and receptionists have been particularly praised for being friendly and helpful with the young receptionist who checked one guest in being described as efficient and professional. While most guests had a positive experience with the staff, a few mentioned that the front counter staff could be more friendly and professional in their approach. However, the majority of guests found the staff to be incredibly friendly, always willing to help and provide information. The pool and housekeeping staff were also mentioned for being super friendly. Overall, the staff at Quest Mackay on Gordon seem to be a great asset to the hotel, providing excellent service and making guests feel welcome.

Pool

Quest Mackay on Gordon has an outdoor rooftop pool which was described as fantastic, awesome and nice by a few guests. The length of the pool is great for swimming laps, while others found it warm for a relaxing dip. However, a few guests mentioned that the pool needs tiling again and one visitor noted that it is 1.2 meters all around, not suitable for smaller children. Towels were not provided for the pool, but there is a laundry facilities available for free use. In addition, the hotel offers secure and accessible parking for guests. Guests who want to stay active can also take advantage of the good pool and gym. Although the rooms were said to be great, a few visitors noted that attention to a few important items is needed. Overall, the pool area was nice and well-liked by the hotel's guests.

Parking

Quest Mackay on Gordon is a hotel with very good underground and secure parking, although some guests have mentioned that the access and signage could be clearer. The location of the parking was convenient and some guests appreciated the free parking and laundry facilities. However, a few reviews mentioned an additional charge for parking, which caused confusion and frustration for some guests. Some guests also experienced difficulty finding suitable parking spaces for larger vehicles. Despite some minor issues, many guests praised the good parking arrangements and the security of the parking facilities.

Accessible

According to recent guest reviews, the Quest Mackay on Gordon hotel may not be the best choice for elderly guests, as the rooms are quite small and using the lift can be challenging. However, security is great and the parking is accessible and safe. Some guests noted that there were no power points near the bed and the balcony furniture could use an upgrade. The air conditioner placement over the bed made the room uncomfortably cold for some and the conference room struggled to handle larger numbers of people. In addition, there were no options for chromecast onto the TV and no hand wash soap provided. Guests with larger cars may need to consider other accommodations. Local TV stations are the only channels available.

Yes, Quest Mackay on Gordon has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Quest Mackay on Gordon.

No, Quest Mackay on Gordon doesn't allow dogs.

Yes, parking facilities are available at Quest Mackay on Gordon.

Yes, Quest Mackay on Gordon has a gym.

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