Hotel Fenix Gran Meliá - The Leading Hotels of the World
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Summary of reviewsHotel Fenix Gran Meliá - The Leading Hotels of the World is a luxurious 5-star hotel located in a prime location in Madrid. Guests rave about the exceptional service provided by the friendly and attentive staff with many highlighting the helpfulness of Marianella and Marta from Red Level. The hotel's breakfast service is also highly praised with guests enjoying a lovely spread with all they could wish for and more. The cleanliness of the hotel is also a standout feature with guests consistently praising the spotless facilities and amazing job the cleaning personnel does. While some guests found the rooms to be smaller than expected with outdated decor and small bathrooms, the majority of guests found the beds to be heavenly comfortable. Overall, Hotel Fenix Gran Meliá is a fantastic choice for a stay in Madrid, offering a top-notch experience that will leave you wanting to return.
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Combine the luxury and comfort of the rooms and suites offered at the hotel with the convenience of its location, right in centre of Madrid and close to all the important attractions, and spend the most magical and relaxing honeymoon vacation.
Hotel with EV Charging Stations
Hotel with Rooms With Jacuzzi / Hot-tub
Hotel Taking Steps Towards Sustainability
Hotel near Nightlife Spots
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About Hotel Fenix Gran Meliá - The Leading Hotels of the World
Guest Reviews
The Hotel Fenix Gran Meliá in Madrid has a prime location that guests love. It's situated in a convenient and safe area within walking distance to the city center and close to Salamanca shopping district. The hotel itself is elegant and boasts top-quality amenities. But what really sets it apart is the exceptional staff, who go out of their way to provide great service. Guests rave about the location, calling it excellent, great, perfect and amazing. They appreciate how easy it is to access shops, restaurants and attractions. Many comment on the friendly and helpful nature of the staff, especially Marianella. Others note how comfortable the rooms are and how the food is of top quality. Overall, visitors agree that the Hotel Fenix Gran Meliá is a fantastic choice for a stay in Madrid, thanks to its superb location and top-notch service.
If you're looking for a hotel with a great breakfast, look no further than Hotel Fenix Gran Meliá - The Leading Hotels of the World. Guests were pleasantly surprised to find their breakfast was included in their stay and enjoyed a lovely spread with all they could wish for and more. The exceptional breakfast received high marks from most guests, who found it to be very good with everything one could need. Those who speak Spanish will appreciate the ottima colazione a buffet, while French speakers will enjoy a petit déj excellent. However, some guests found the breakfast to be correct or needing improvement in quality and replenishing of items. Overall, the hotel's breakfast service scored points with guests along with the friendly staff and good location.
Hotel Fenix Gran Meliá - The Leading Hotels of the World has comfortable rooms, some of which are large and clean. However, some guests found the rooms to be smaller than expected with outdated decor and small bathrooms. A few guests experienced issues with room readiness and malfunctioning air conditioning. On the other hand, several guests praised the magnificent location, friendly personnel and excellent facilities. Despite some negative reviews on room size and decor, some guests found the suites to be very comfortable. Overall, the hotel could benefit from modernizing its rooms and improving its amenities.
Guests of Hotel Fenix Gran Meliá rave about the comfort and quality of the beds provided. The majority of guests commented on the heavenly comfort of the beds with many stating they had never slept so soundly in a hotel before. While some guests noted discomfort with their beds, the overwhelming majority praised the comfort and quality of the bedding. In addition to the comfort, many guests highlighted the convenience of the hotel's location as well. Overall, guests can expect a comfortable and restful stay at Hotel Fenix Gran Meliá.
Hotel Fenix Gran Meliá - The Leading Hotels of the World is a great choice for travelers who value cleanliness during their stay. Guests rave about the spotless facilities and amazing job the cleaning personnel does. Multiple reviews highlight the cleanliness of the hotel in different languages, such as "muy limpia" and "limpieza". Guests also appreciate the attentive staff who work hard to maintain the hotel's high standards of cleanliness. While a couple of reviewers mention some unpleasant smells in their room, the staff promptly addressed their concerns. Despite some negative comments about the hotel's outdated decor and limited amenities, guests consistently praise the hotel's prime location and cleanliness. Overall, guests can expect a clean and comfortable stay at Hotel Fenix Gran Meliá.
The Hotel Fenix Gran Meliá - The Leading Hotels of the World has a reputation for providing excellent client service with professional and friendly staff who go out of their way to assist guests. Many guests mentioned the great staff and their exceptional service, highlighting their attentiveness and helpfulness. The hotel's location is also praised with several guests commenting on the staff's kindness and assistance in navigating the area. The quality of service is considered exceptional and the hotel is described as luxurious, elegant and with a friendly atmosphere. Several members of the staff were singled out for their exceptional service, especially Marianella and Marta from Red Level. Although some guests complained of not receiving an adequate room or being woken up unexpectedly, the majority of reviews were overwhelmingly positive towards the staff and their customer service.
Looking for a luxurious 5-star hotel in the heart of Madrid? Look no further than Hotel Fenix Gran Meliá - The Leading Hotels of the World. With exceptional service from a welcoming staff, this hotel offers a top-notch experience that will leave you wanting to return. The location can't be beaten - situated in a fantastic area of Madrid with stunning views and easy access to all the city has to offer. Even with its status as a Leading Hotel of the World, the pricing is reasonable, making it a great choice for visitors on a budget. Although some guests noted a need for updating, overall the hotel is well-maintained and boasts excellent amenities. From the rooms to the restaurant, everything is of the highest quality. Whether you're traveling solo or with the whole family, you can't go wrong with a stay at Hotel Fenix Gran Meliá.
Looking for a luxurious stay in Madrid? Look no further than Hotel Fenix Gran Meliá - The Leading Hotels of the World. With its classic early 20th century charm and superb treatment of guests, this 5* hotel offers the perfect mix of elegance and comfort. Its central location and stunning views are just the tip of the iceberg - the excellent service from friendly staff will make your stay unforgettable. From the luxurious rooms to the cozy atmosphere, every detail is carefully thought out to ensure your utmost comfort. Some negative comments mentioned the prices being a little high and the lack of services, but these are a small price to pay for such an exceptional experience. With excellence being the word that sums it all up, this hotel is the perfect choice for anyone seeking luxury, comfort and a personal touch.
No, Hotel Fenix Gran Meliá - The Leading Hotels of the World doesn't have any pool.
Yes, a spa is available at Hotel Fenix Gran Meliá - The Leading Hotels of the World.
Yes, Hotel Fenix Gran Meliá - The Leading Hotels of the World welcomes dogs.
Yes, parking facilities are available at Hotel Fenix Gran Meliá - The Leading Hotels of the World.
Yes, Hotel Fenix Gran Meliá - The Leading Hotels of the World has a gym.
