Checkin - Checkout datesMon, 10 Aug - Tue, 11 Aug10 Aug - 11 Aug
1 Room2 Guests
Info
Summary of reviews
Hotel Regina in Madrid garners widespread acclaim from travelers for its prime location, excellent amenities and warm hospitality. Nestled in the heart of the capital, this hotel offers convenient access to major attractions such as Puerta del Sol, Gran Vía, the Prado Museum and Retiro Park, making it an ideal base for exploring Madrid. Reviewers frequently praise the nearby Sevilla metro station, which further simplifies city navigation. Modern facilities, exceptional cleanliness and the attentive, friendly staff add to the overall positive experience, making it a standout choice for visitors.
Breakfast at Hotel Regina earns high marks with guests raving about the extensive, high-quality buffet that includes a mix of Spanish and international dishes. The buffet offers a variety of options, from indulgent treats to healthy choices, served in a clean and well-organized area by a friendly staff. This exceptional breakfast experience sets a positive tone for the day, contributing significantly to guest satisfaction.
Although dinner at the hotel's restaurant has received mixed reviews, the breakfast experience remains a highlight and the attached restaurant provides convenience. Some guests enjoyed the menu, the bar and the 10% discount for hotel guests, while others found the dinner quality lacking and the service slow.
The rooms at Hotel Regina are often described as modern, stylish and impeccably clean. Guests appreciate the high-end finishes, spacious bathrooms and comfortable beds, ensuring a restful stay. While some rooms may be smaller, they are well-maintained and offer good soundproofing from external noise. Rooms with views or terraces are particularly favored for their additional charm.
Cleanliness is a notable strength with many reviews emphasizing the spotless condition of both rooms and common areas. The housekeeping team receives widespread praise for their thoroughness and efficiency, ensuring a consistently clean and comfortable stay.
The staff at Hotel Regina are heralded as one of the hotel's greatest assets. The friendly, professional and proactive approach of the team—from the front desk to housekeeping and restaurant staff—contributes to an inviting atmosphere. Despite occasional comments about less-than-ideal staff interactions, the overall consensus highlights exceptional service and hospitality.
Wi-Fi at the hotel is consistently reliable and efficient, meeting the needs of most guests, although some experienced occasional connectivity issues. The family-friendly environment also stands out with spacious family rooms and amenities catering to travelers with children.
Guests seeking to enjoy Madrid's nightlife will find Hotel Regina's location ideal, placing them in the center of vibrant nightlife scenes. Balancing this, the hotel provides a quiet retreat within its rooms, despite the bustling surroundings.
The beds at Hotel Regina receive high praise for their comfort and quality, contributing to restful sleep. The three-star rating of the hotel is often viewed as an understatement by guests who feel the services and amenities exceed typical three-star standards, offering excellent value for money.
For those looking for a touch of luxury, the hotel’s jacuzzis, especially those on balconies, are a delightful feature that many guests enjoy.
In summary, Hotel Regina offers a well-rounded, comfortable and centrally-located experience with standout amenities such as an exceptional breakfast, modern and clean rooms and a hospitable staff, making it a highly recommended choice for visitors to Madrid.
Categories
Honeymoon
Hotel Regina is a popular romantic hotel in Madrid. It is highly rated by couples seeking a comfortable and charming stay.
Family
This hotel received excellent reviews from a verified traveler.
Nightlife
This hotel is well-rated and located in central Madrid, providing easy access to various nightlife options. It offers comfortable accommodations and a convenient base for exploring the city's entertainment. The hotel is close to the Literary Quarter, which has options for everyone.
Accessible
Accessible rooms with wheel-in showers and grab rails are available at Hotel Regina. The hotel generally offers good accessibility throughout its premises, with facilities for disabled guests and wheelchair access.
4 Star
This hotel is centrally located near Puerta del Sol and offers comfortable accommodations. Its proximity to major attractions makes it an ideal choice for tourists looking to explore Madrid's historical sites.
Rooms with Jacuzzi / Hot-Tub
Free Wi-Fi
Business
Luxury
Romantic
Gym
Room Types
Interior Double RoomThis air-conditioned room has stylish décor, free Wi-Fi and satellite TV.
Interior Single RoomThis air-conditioned room has stylish décor, free Wi-Fi and satellite TV.
Interior Junior SuiteThis air-conditioned room has stylish décor, free Wi-Fi and satellite TV.
Interior Superior RoomThese large rooms include a flat-screen TV, radio via internet and extra speakers in the bathroom and bedroom. The shower has a comfortable therapeutic floor.
Alcalá Deluxe RoomFeaturing free toiletries and bathrobes, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit has 1 bed.
Alcalá Junior SuiteFeaturing free toiletries and bathrobes, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as city views.
Penthouse Room with TerraceThe spacious double room provides air conditioning, soundproof walls, a terrace with city views as well as a private bathroom featuring a shower.
Penthouse Room with Terrace and JacuzziGuests will have a special experience as the double room offers a hot tub. The spacious double room provides air conditioning, soundproof walls, a terrace with city views as well as a private bathroom featuring a bath. The unit offers 1 bed.
Penthouse Deluxe Room with Terrace and JacuzziGuests will have a special experience as the double room offers a hot tub. The spacious double room provides air conditioning, soundproof walls, a terrace with city views as well as a private bathroom featuring a bath. The unit offers 1 bed.
Suite Exterior Aduana StreetThis suite includes 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The air-conditioned suite offers a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit has 2 beds.
Exterior Double or Twin Room Aduana StreetFeaturing free toiletries and bathrobes, this twin/double room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned twin/double room features a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as city views.
Exterior Superior Double or Twin Room Aduana StreetOffering free toiletries and bathrobes, this twin/double room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned twin/double room offers a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as city views.
Two Superior Communicated Interior roomsOffering free toiletries and bathrobes, this twin/double room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious air-conditioned twin/double room offers a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as an inner courtyard view.
Two-Bedroom SuiteThis spacious suite comes with 1 living room, 2 separate bedrooms and 2 bathrooms with a shower and free toiletries. The air-conditioned suite features a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit has 5 beds.
Deluxe RoomFeaturing free toiletries and bathrobes, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit has 1 bed.
SuiteThis suite includes 1 living room, 1 separate bedroom and 2 bathrooms with a shower and free toiletries. The air-conditioned suite offers a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as an inner courtyard view. The unit has 3 beds.
Guest Reviews
9.4
Excellent
Review Summaries
Location
Hotel Regina in Madrid consistently receives high praise for its excellent location, making it the perfect choice for exploring the city. Nestled right in the heart of the capital, the hotel offers unparalleled convenience with easy access to major attractions like Puerta del Sol, Gran Vía, the Prado Museum and Retiro Park. Whether you're here for sightseeing, shopping or dining, everything is within walking distance, allowing guests to immerse themselves fully in Madrid's vibrant atmosphere. Moreover with Sevilla metro station right at the doorstep, getting around the city is a breeze. Guests also appreciate the modern facilities, cleanliness and the friendly, helpful staff, which further enhance their stay. Overall, Hotel Regina's central and strategic location makes it a standout option for anyone looking to experience the best of Madrid.
Breakfast
Hotel Regina in Madrid consistently impresses guests with its exceptional breakfast offerings, often described as one of the best they've ever experienced. Visitors rave about the wide variety of high-quality, delicious options available at the buffet, which includes a mix of Spanish and international dishes. The breakfast is celebrated for being comprehensive with an assortment of eggs, bacon, sausages, fresh fruits, yogurts, cereals, pastries and various types of milk, including alternative options like soy and oat milk.
Many guests highlighted the cleanliness and organization of the breakfast area, as well as the attentive and friendly staff. The breakfast buffet receives praise for its extensive choice, ranging from healthy options such as salads and freshly squeezed juices to indulgent treats like smoked salmon and freshly baked pastries. The well-presented and abundant selection ensures that there is something to cater to everyone's taste.
The quality and variety of the breakfast at Hotel Regina significantly enhance the overall stay experience, making it a highlight for many guests. The positive feedback emphasizes that starting the day with such a satisfying and plentiful meal sets a great tone for the rest of their visit. Overall, the breakfast at Hotel Regina is considered exceptional, offering excellent value and an unforgettable culinary experience.
Dinner
The dining experience at Hotel Regina has received mixed feedback from guests. While some reviewers appreciated the restaurant's menu for offering a variety of tasty items and found the food to be lovely, others were disappointed with the quality and taste. Positive remarks highlighted the good food, excellent breakfast and the overall convenience of having an attached restaurant that offered a 10% discount for hotel guests. Guests also enjoyed the bar and found it to be a nice spot to relax.
On the downside, there were several complaints about the restaurant's cleanliness, poor taste of the food and inefficient service. The staff was described as unfriendly and sometimes rude. Some guests felt that the restaurant was expensive for the quality offered and mentioned slow service during dinner. Despite these issues, the restaurant’s connection to the hotel was considered convenient and a few guests recommended the adjoining establishment for its splendid environment.
Rooms
Hotel Regina boasts a wealth of positive reviews from guests, who frequently highlight the hotel's excellent location and modern, impeccably clean rooms. Many guests appreciate the stylish decor with high-end finishes and thoughtfully designed interiors that elicit a sense of comfort and luxury. Upgrades to rooms, often resulting in additional space and extra amenities, are a common delight among visitors.
Several guests note the spaciousness of the rooms and particularly commend the large, well-appointed bathrooms—with some mentioning the luxury of double sinks and spacious showers that comfortably accommodate even the tallest patrons. Another standout feature is the ability to completely darken the rooms, offering a perfect environment for restful sleep.
Comfort is a recurring theme with many reviews praising the cozy beds and effective soundproofing from external noise, although some guests note that internal noise, such as from service rooms or hallways, could be a minor disturbance. Despite a few mentions of smaller room sizes typical of European standards, the overall comfort and cleanliness remain highly appreciated.
Guests frequently enjoy rooms with wonderful views, including those of the main street and the tranquil patio. Rooms with terraces, offering additional outdoor space and lovely vistas, are particularly favored. Those facing quieter courtyard areas guarantee a peaceful stay.
However, some reviewers mention occasional issues with room keycards, limited lighting or rooms lacking natural light. Despite these minor setbacks, the consensus underscores the superb room maintenance and the continuous improvements made by the hotel.
In sum, Hotel Regina provides a modern, comfortable and stylish experience with a touch of luxury, making it a highly recommended choice for visitors. The hotel’s commitment to guest satisfaction through continuous updates and attentive service has clearly resonated well with many travelers.
Beds
Hotel Regina receives highly positive feedback for its beds with guests frequently describing them as extremely comfortable and luxurious. The bedding and linens add to the overall sense of comfort and cleanliness. Many appreciate the large and supportive beds with some noting that the mattresses provide just the right amount of firmness for a good night's sleep. While the rooms often feature comfortable pillows, a few guests mentioned that the pillows could use improvement, citing that they were either too stiff or not soft enough. Despite some isolated comments about beds being too firm or the occasional quality issue with mattresses, the general consensus is overwhelmingly positive. The combination of comfortable mattresses and neat bedding contributes to a restful and pleasant stay, making it hard for guests to leave their beds in the morning.
Cleanliness
Hotel Regina stands out for its impeccable cleanliness, both in its rooms and common areas. Guests frequently commend the hotel for being spotlessly clean and well-maintained with modern and comfortable rooms that are kept in pristine condition. The housekeeping team receives abundant praise for their diligence, efficiency and thoroughness, ensuring that rooms are cleaned daily to high standards. Many mention that the property, including the rear courtyard and dining facilities, is spotless and consistently tidy, reflecting a commitment to top-notch hygiene.
The hotel offers modern, nicely decorated rooms with amenities that add to the guests' comfort. Reviewers consistently highlight how clean and pleasant the rooms are, often describing them as cozy, spacious and equipped with modern conveniences. Additionally, the cleanliness of the bedding and linens is frequently noted to be exceptional.
Overall, Hotel Regina provides a consistently clean, comfortable and modern environment, making it a highly recommended option for travelers who prioritize hygiene and well-maintained facilities.
Staff
The reviews for Hotel Regina's staff are resoundingly positive, highlighting the exceptional quality of service provided by a team that is not only professional and efficient but also incredibly friendly and accommodating. Guests repeatedly commented on the staff's warmth and enthusiasm, noting that team members consistently went above and beyond to ensure a pleasant stay. The front desk staff in particular were frequently commended for their friendliness and helpfulness, as well as their proactive approach in assisting guests.
Whether it was the restaurant personnel, housekeeping or the concierge, every interaction seemed to leave a lasting positive impression. Many reviews pointed out that the staff made the hotel feel like a home away from home, providing an inviting atmosphere with their cheerful and welcoming demeanor. Professionalism was another common theme across the feedback with frequent mentions of the staff being courteous, polite and knowledgeable.
Despite the overwhelming praise, a few reviews mentioned instances of staff being disorganized or less friendly. However, these comments were rare and were vastly outnumbered by the numerous accolades. In sum, the Hotel Regina's staff are its greatest asset, consistently delivering top-notch service and making guests’ stays memorable and enjoyable.
Wi-Fi
The reviews for the Wi-Fi at Hotel Regina are largely positive, highlighting its reliability and strength across various experiences. Guests frequently noted that the connection was solid, very reliable and included as part of their stay. Coverage appeared to be consistent throughout the hotel with several mentions of the Wi-Fi working well and being particularly functional.
Some standout positive points included extremely fast and reliable Wi-Fi with guests able to enjoy good speeds and stable connections. Comments like Wi-Fi being exceptional or perfect further emphasize the overall quality of the internet service provided.
However, a minority of guests experienced issues such as slow speeds, weak room connections and sporadic disconnections. Instances of having to continually log in or problems with specific applications like Chromecast were mentioned, but these were less common.
Overall, Hotel Regina seems to offer a dependable Wi-Fi experience that meets the needs of most of its guests with only occasional hiccups.
Family
Hotel Regina is highly praised by guests for its family-friendly environment, making it an ideal choice for those traveling with children. The hotel offers a range of amenities specifically catering to families, including spacious family-sized rooms and upgrades to accommodate larger groups comfortably. Guests have highlighted the helpfulness of the staff, who go above and beyond to assist with needs such as taxi reservations.
Many families found the hotel to be a cozy and pleasant place to stay, appreciating the special touches and amenities provided for young children, including babies. The rooms, while sometimes described as narrow, are generally considered adequate for family stays with one guest noting that their room comfortably fit a family of four.
The hotel's atmosphere is described as family-friendly and accommodating, making it a popular recommendation among guests for family vacations and staycations. Despite a few comments about the noise from other guests, the overall feedback underscores Hotel Regina's suitability for families seeking a comfortable and welcoming environment while traveling.
Nightlife
Hotel Regina offers a prime location for those seeking to immerse themselves in Madrid's vibrant nightlife. Situated in the heart of the city's nightlife scene, guests find themselves surrounded by bustling nightclubs, lively tapas bars and a festive atmosphere that continues well into the early hours. The hotel’s proximity to numerous bars and restaurants ensures that nightlife options are easily accessible.
Designed for nightlife enthusiasts, Hotel Regina places visitors at the center of the action. Despite the festivity outside, guests can enjoy a quiet retreat within the hotel rooms, providing a perfect balance between excitement and relaxation. The convenience of being close to metro stations further adds to its appeal, making it easy to explore and enjoy the city's evening offerings.
While the lively area brings a great vibe to the city after dark, it is worth noting that guests might experience some noise, particularly on weekends, due to the nearby bars and party-goers. However, for those looking to embrace Madrid's spirited nightlife, Hotel Regina’s location and atmosphere make it an excellent choice.
3 Star
Hotel Regina offers an exceptional experience for a three-star establishment. Guests widely appreciate its good value for money with amenities and services exceeding typical three-star standards. The hotel's cleanliness and comfortable atmosphere have been consistently highlighted, alongside its friendly staff and convenient, central location near shopping areas.
Visitors often feel they are getting more than what one might expect from a three-star hotel with some even comparing the quality of their stay to higher-rated hotels. Many praise the facilities and services available, describing them as high value for budget-conscious travelers. Breakfasts at Hotel Regina also receive special mention with some guests deeming them among the best they've encountered at this level.
Although the hotel is classified as three-star, several guests argue it deserves a higher rating due to its high-end feel and superior service. This impression of elevated quality makes Hotel Regina a standout choice for those seeking excellent value and reliable comfort in a mid-range hotel.
Rooms with Jacuzzi / Hot-Tub
Hotel Regina receives high praise from guests for its jacuzzi amenities with many highlighting the luxurious addition of having a jacuzzi or hot tub in the room. Some guests explicitly mentioned enjoying an amazing jacuzzi on the balcony, which offered a fantastic experience. The outside jacuzzi also received positive remarks, adding another relaxing element for visitors.
For those who were accommodated in the terrace penthouse room, the upgrade to a hot tub penthouse was described as exceptional, making the stay notably special. The availability of a jacuzzi tub in the room is often considered a bonus feature that enhances the overall comfort and enjoyment.
However, it's important to note that there were some reviews pointing out the absence of a jacuzzi or hot tub in certain rooms. Several guests expressed their wish for such amenities, stating that a spa facility or pool would further elevate their experience. Despite these occasional mentions, the jacuzzi and hot tub elements that are present clearly leave a lasting positive impression on visitors.
Business
Hotel Regina has garnered positive feedback for its facilities and services tailored for business travelers. The hotel offers various amenities such as conference rooms, a business center and high-speed internet, making it a fitting choice for corporate stays and business meetings. The quick check-in and check-out process is highlighted as a convenience for business professionals on tight schedules.
Meeting rooms are well-equipped and the business lounge proves useful for working visits. Guests appreciate the modern business facilities, describing the hotel as perfect for business travelers and suitable for business trips. Accessible rooms and common areas also add to the hotel's appeal for corporate guests.
However, some reviews pointed out areas for improvement, such as insufficient seating in business meeting spots, loud common areas during meetings and room service that could be better suited for business needs. Despite these minor drawbacks, Hotel Regina remains a preferred option for many business travelers seeking a conducive environment for work and meetings.
Accessible
Hotel Regina receives favorable reviews for its accessibility accommodations, making it a suitable choice for guests with disabilities. Many patrons highlight the hotel's accessibility features, including wheelchair-accessible entrances, rooms and public areas. The presence of elevators and ramps further enhances ease of movement for guests with mobility challenges. The bathrooms are designed with accessibility in mind, providing features that cater to disabled guests.
The staff at Hotel Regina earn praise for their friendly and helpful demeanor, assisting guests with their specific needs. The hotel's strategic location is another advantage, offering easy access to public transportation such as metro stations, taxis and buses. This connectivity makes it convenient for guests to explore main attractions and nearby amenities.
Although there was a mention of an uninviting street-facing accessible restaurant entrance, overall, Hotel Regina is described as being well-equipped to accommodate elderly guests and those with disabilities, ensuring a comfortable and convenient stay.
Honeymoon
Hotel Regina is repeatedly praised for being an ideal destination for honeymooners, often described as the perfect location for a romantic stay. The ambiance throughout the hotel is notably romantic, making it a great choice for couples seeking a memorable honeymoon experience. Guests frequently recommend Hotel Regina for its romantic atmosphere and honeymoon-worthy services, highlighting its suitability for couples and wedding celebrations.
The hotel’s accommodations and amenities specifically designed for honeymooners are highly appreciated. Many reviews mention that the staff is attentive and aware of honeymoon celebrations, adding to the special experience. However, a minority of comments suggest that there could be some inconveniences for honeymoon stays, but these remarks are far outweighed by the positive reviews emphasizing the hotel's romantic ambiance and excellent services tailored for couples on their honeymoon. Overall, Hotel Regina stands out as an exceptional choice for a romantic getaway.
FAQ
No, Hotel Regina doesn't have any pool.
No, a spa isn't available at Hotel Regina.
No, Hotel Regina doesn't allow dogs.
No, parking facilities aren't available at Hotel Regina.
