Hotel Urban,a Member of Design Hotels

Madrid , , Carrera San Jerónimo, 34 (Show on Map)


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Summary of reviewsHotel Urban, a Member of Design Hotels, is a luxurious and centrally located hotel in Madrid that offers exceptional facilities and services. Guests rave about the excellent location, beautiful decor and attentive staff. The breakfast is highly praised for its quality and freshness, although some guests find it expensive. The rooms are well-appointed and stylish, although some areas could use updates and some rooms have noise issues. The hotel is praised for its cleanliness with housekeeping standing out among other 5-star hotels. The staff is described as helpful, friendly and professional. The gym is small and lacks a running machine, but the pool is a great extra with a rooftop view of the city. The beds are overwhelmingly comfortable with soft pillows and sheets. Overall, Hotel Urban is a great choice for those seeking a luxurious and unique stay in Madrid.
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Hotel for Honeymoon
With comfortable and modern suites, as well as a romantic package including champagne, chocolate-covered strawberries, romantic bath with aromatic salts and rose petals, breakfast in your room and other amenities, this hotel is ideal for the most romantic and memorable honeymoon getaway.

Hotel with EV Charging Stations

Luxury Hotel

Hotel Taking Steps Towards Sustainability

Romantic Hotel

Hotel near Nightlife Spots

Hotel with Swimming Pool

  Outdoor Pool  


Business Hotel

Hotel with Parking

EV charging stations  


Hotel with Gym

5-Star Hotel

Hotel with Outdoor Pool

Room Types
Superior Double or Twin Room (1-2 Adults) These spacious rooms feature a contemporary design. Some offer views over San Jerónimo Street or Ventura Vega Street.

Suite The spacious Suite comes with a hydromassage bath and shower, separated from the room by a glass wall. There is also a lounge with sofas and oriental art work. The Suites can be interior or exterior, overlooking either the atrium of the hotel or Carrera de San Jerónimo.

Duplex Room This room is set on 2 levels and has a separate lounge area. There are 2 flat-screen TVs. The rooms feature exotic wood floors, natural stone walls and impressive oriental sculptures.

Junior Suite Overlooking the hotel’s atrium and its central patio, this Junior Suite features stylish décor with giant original sculptures from Papua New Guinea. It comes with flat-screen TV, a DVD player and a minibar. The glass-walled bathroom includes a bathrobe, slippers and a spa bath.

Duplex Suite Spacious loft-style duplex. This suite is comprised of 1 living room which is accesed by stairs, 1 separate bedroom and 1 bathroom with a jacuzzi and free toiletries. The air-conditioned suite offers a flat-screen TV with satellite channels, soundproof walls, a minibar, a coffee machine as well as city views. The unit offers 1 bed.

About Hotel Urban,a Member of Design Hotels
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Guest Reviews
8.9
Excellent
Location
Hotel Urban, a Member of Design Hotels, is a centrally located hotel that puts you in the heart of Madrid's best attractions. Guests rave about the excellent location with historic buildings, museums and parks just a quick walk away. The hotel is surrounded by lots of great restaurants, making it the perfect spot for foodies. You'll love the elegant decor and attentive staff, who contribute to an unforgettable stay. Situated on the quieter side of town but with the nightlife still easily accessible, the hotel's location is ideal for all types of travelers. Overall, the perfect location and top-notch amenities make Hotel Urban a top choice for your next trip to Madrid.

Breakfast
Guests who have stayed at Hotel Urban, a Member of Design Hotels, rave about the breakfast offered at the hotel. Many describe it as "excellent" and "delicious" with "lots of options" to choose from. The breakfast features "qualitativ hochwertige Produkte" and is served in a restaurant setting, providing a "nice" dining experience. However, some guests did mention that the breakfast is "expensive" and "hors de prix". Despite the cost, many guests still consider it worthwhile due to its high quality and freshness. The hotel's prime location is also highlighted as a major plus, as guests can enjoy the "excellent breakfast" before heading out to explore the surrounding area. Overall, the breakfast at Hotel Urban receives high praise from guests and is definitely worth trying during your stay.

Rooms
Hotel Urban, a Member of Design Hotels offers a fantastic location in Madrid with a modern feel and beautiful, well-appointed rooms. While some guests found the rooms to be a bit small, others raved about their spaciousness and comfortable beds. The decor in the rooms and throughout the hotel is original and luxurious with ethnic and antique pieces. The staff provided excellent service and kept the rooms spotless. However, a few guests noted that some areas could use updates and that some furniture was damaged. Additionally, some rooms had noise issues or were darkly lit. Overall, Hotel Urban provides a great option for those seeking a centrally located and stylish stay in Madrid.

Beds
Hotel Urban, a Member of Design Hotels, has received overwhelmingly positive reviews of their beds. The majority of guests have reported their beds to be extremely comfortable with some describing them as "comodísima" (very comfortable) and "cama muy cómoda" (very comfortable bed). Many guests also praised the size of their beds, calling them "muy grande" (very large). Along with the comfortable bed, guests raved about the softness of the pillows and sheets, saying they were "super suaves" (super soft).

While there were a few negative reviews, most of them were due to personal preferences. One guest described the bed as being "lit trop dur" (too hard) and another said the "Doppelbett zu weich" (double bed was too soft). There were also a couple of comments about guests not receiving the type of bed they requested with one saying they were "awkward and uncomfortable sharing a small double bed" instead of the requested twin. However, these negative comments were in the minority.

Overall, Hotel Urban's beds have received high praise from guests with many calling them "súper cómoda" (super comfortable) and "muy confortable" (very comfortable). If you're looking for a good night's sleep while staying in the city, Hotel Urban's beds seem to be a great choice.

Cleanliness
Guests of Hotel Urban, a Member of Design Hotels, have raved about the cleanliness of the hotel. Many describe the rooms as very clean, super clean, spotless and exceptional with housekeeping standing out among other 5-star hotels. The bathrooms are also often mentioned as incredibly clean. Some guests have pointed out minor issues in certain rooms, like dust and malfunctioning appliances, but overall, the hotel is praised for its cleanliness. The beautiful rooms and excellent location are also frequently mentioned with some guests even receiving chocolates on their bed after cleaning. However, a few guests noted that the pool area could be cleaner. Overall, Hotel Urban seems to be an excellent choice for those looking for a clean, beautiful hotel in a great location.

Staff
The staff at Hotel Urban, a Member of Design Hotels, receive rave reviews for their helpful and friendly service from guests. They are described as individually helpful in their roles with outstanding professionalism and customer service orientation. Many guests mention the receptionists and concierges personally, while others praise the entire staff from housekeeping to the pool bar. Staff members are noted for their attention to detail, resolving issues promptly and helping guests feel valued. The location is also praised along with the staff and the modern decor is mentioned positively. Although some guests note language barriers with certain staff members, the majority of reviews express gratitude for the overall excellent service from the friendly and accommodating personnel.

Gym
Travelers who prioritize a hotel's gym options may find disappointment at Hotel Urban, a Member of Design Hotels. Guests have noted that the gym is too small or "petit" in Spanish and lacks a running machine. However, the gym does have all the basics, including a bicycle. While the gym may not be up to par for some fitness enthusiasts, the hotel does offer a pool for those looking to get some exercise in during their stay.

Pool
The Hotel Urban, a member of Design Hotels, offers guests an outdoor pool located on the rooftop with a great view of the city. Reviews reveal that while some guests enjoyed the pool area, others found it small and crowded with limited seating. The water temperature was reported to be cold, which some found uncomfortable. However, the rooftop pool and bar were considered a great extra by various guests and the staff was described as attentive and friendly. It's worth noting that the pool was closed in March. The gym and pool were positively reviewed in general and the pool was referred to as "fun." In summary, while the pool has some drawbacks, it contributes to a pleasant stay at Hotel Urban.

5 Star
Hotel Urban, a Member of Design Hotels, provides exceptional facilities and services that make for an amazing experience in Madrid. The hotel's beautiful design and superb staff create a perfect place to stay when visiting Madrid. Despite being a bit older, the hotel still provides 5-star service and an unforgettable stay. However, some guests feel that the isolation could be better for a 5-star establishment and others believe that the price does not reflect the experience they received. Nevertheless, the exceptional housekeeping and attentive personnel stood out from other 5-star hotels. In conclusion, if you're looking for a fun-filled New Year's celebration, Hotel Urban has already proved to be the place to be.

Luxury
Hotel Urban, a Member of Design Hotels, is a luxurious hotel that offers a delightful experience to all the senses. The hotel has a beautiful modern decor with unique sculptures, paintings and artefacts that add to its charm. The rooms are exceptional in size, decor and facilities with great attention given to detail. The hotel has a classy and luxe uitstraling and the service is of a high standard. The location is also superb, making it easy to explore the city. While some reviewers feel that the hotel is not worth the extra money, most agree that it is a beautiful and stunning hotel with incredible prestation incroyables. The hotel is a Très bel hôtel and offers an experience to remember with el estilo y arte del hotel being a standout feature. Overall, Hotel Urban is perfect for those looking for a modern 5-star hotel with a unique and luxurious feel.


Yes, Hotel Urban,a Member of Design Hotels has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Hotel Urban,a Member of Design Hotels.

No, Hotel Urban,a Member of Design Hotels doesn't allow dogs.

Yes, parking facilities are available at Hotel Urban,a Member of Design Hotels.

Yes, Hotel Urban,a Member of Design Hotels has a gym.
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