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Hyatt Regency Hesperia Madrid

Madrid , Paseo Castellana, 57 (Show on Map)

8.5

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Hyatt Regency Hesperia Madrid is a highly recommended hotel for those looking to explore Madrid. Guests praise the hotel's prime location, which is close to the metro and bus station, making it easy to get around the city. The hotel's quiet yet central neighborhood is ideal for exploring Madrid on foot. The breakfast is highly praised by guests with many describing it as very good, nice, beautiful and perfect. The variety of options, including gluten-free choices and the excellent service provided by the staff are appreciated. The rooms are spacious, super clean and have comfortable beds that ensure a good night's sleep. The hotel's cleanliness is also highly praised by guests. The staff is outstandingly friendly and accommodating and guests appreciate their helpfulness and professionalism. The hotel provides free parking space for guests, although some reviews mention that the parking fee can be a bit pricey. The beds are described as great, comfy, amazing and spectacular, making it an excellent choice for those who value a good night's sleep. While some aspects may not be up to par with a five-star rating, the exceptional service and comfortable rooms make Hyatt Regency Hesperia Madrid a very good choice for a pleasant stay in the city center.
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Hotel for Honeymoon

Hyatt Regency Hesperia Madrid features modern rooms and luxurious suites in earthy tones with a breathtaking view. Spend the sweetest and most elegant honeymoon against the backdrop of Madrid and live an unforgettable holiday experience.

Hotel with EV Charging Stations

Luxury Hotel

Hotel Taking Steps Towards Sustainability

Family Friendly Hotel

Dog Friendly Hotel

Romantic Hotel

Hotel near Nightlife Spots

Business Hotel

Hotel with Parking

EV charging stations

Accessible Hotel

Hotel with Gym

5-Star Hotel

Room Types

Family Suite The air-conditioned suite has 1 bedroom and 1 bathroom with a shower and a bidet. The suite features a tea and coffee maker, a wardrobe, a safe deposit box and a flat-screen TV with cable channels. The unit has 1 bed.

Deluxe King Room This air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.

King Room This air-conditioned double room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.

Twin Room This air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.

Executive Suite The air-conditioned suite has 1 bedroom and 1 bathroom with a shower and a bidet. The suite features a tea and coffee maker, a wardrobe, a safe deposit box and a flat-screen TV with cable channels. The unit has 1 bed.

Executive King Suite The air-conditioned suite has 1 bedroom and 1 bathroom with a shower and a bidet. The suite offers a tea and coffee maker, a wardrobe, a safe deposit box, as well as a flat-screen TV with cable channels. The unit has 1 bed.

King Room with Balcony This air-conditioned triple room includes a flat-screen TV with satellite channels, a private bathroom as well as a terrace with an inner courtyard view. The unit offers 1 bed.

Premium King Room This air-conditioned double room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.

Deluxe King Room with Terrace This air-conditioned double room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.

About Hyatt Regency Hesperia Madrid

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Guest Reviews

8.5

Very Good

Location

The location of the Hyatt Regency Hesperia Madrid is highly praised by guests in their reviews. Guests appreciate the hotel's proximity to the metro and bus station, making it easy to get around the city. Some guests note that the location is perfect for business and nearby appointments. Several guests mention the hotel's excellent location for sightseeing with Santiago Bernabue and Gran Via being within walking or short metro distance. Guests also appreciate the hotel's quiet yet central neighborhood, which is ideal for exploring Madrid on foot. The staff is friendly and helpful for making the most of the location. Additionally, guests appreciate the hotel's own garage for parking. Overall, the location of Hyatt Regency Hesperia Madrid makes it an ideal choice for those wishing to explore Madrid.

Breakfast

The breakfast at the Hyatt Regency Hesperia Madrid is highly praised by guests with many describing it as very good, nice, beautiful and perfect. They appreciate the variety of options, including gluten-free choices and the excellent service provided by the staff. Some guests suggest adding more options like oatmeal and eggs benedict to the breakfast menu. While a few guests found the breakfast standard or with limited variety, the majority loved the extensive buffet and the dining area specifically designated for breakfast. The only negatives mentioned were the lack of breakfast tea bags and the fact that breakfast was not included in some room rates. Overall, guests recommend the Hyatt Regency Hesperia Madrid for its great breakfast experience.

Rooms

The Hyatt Regency Hesperia Madrid impresses guests with its overwhelming service and prime location. Guests rave about the modern facilities and spacious, super clean rooms with comfy beds that ensure a good night's sleep. Although some guests found the rooms to be small, the generous or larger suites were suggested. The room arrangement was efficient, but some rooms had maintenance issues, such as broken toilets or no large cups for tea, causing some inconvenience. Those who did have a comfortable stay noted that the staff was excellent and welcoming, making them feel right at home.

Beds

If you're looking for a hotel with comfortable beds, Hyatt Regency Hesperia Madrid is definitely worth checking out. Guests have described the beds as "great", "comfy", "amazing" and "spectacular". There are even king size beds for those who prefer more space. One reviewer even said they had an "estupendo descanso" (amazing rest). It's important to note that while a few guests found the beds uncomfortable or of low quality, the majority had a positive experience. Some guests also mentioned that the rooms were spacious and comfortable overall, highlighting the beds and pillows as a particular standout. So, if you value a good night's sleep and a comfortable bed, Hyatt Regency Hesperia Madrid might be the perfect choice for your next trip.

Cleanliness

The cleanliness of the Hyatt Regency Hesperia Madrid seems to be an integral focus of its hospitality brand, as many guests have praised the hotel's spotless appearance. Reviewers repeatedly mention that the rooms and the hotel are clean and tidy with guests feeling quite comfortable and welcomed as they enter their rooms. A few negative reviews indicate that some rooms were not up to par and that some hygiene staff failed to replenish certain amenities. Some reviewers complained of dirty showers, dust in the air and one guest notably mentioned a linty duvet. However, these complaints were in the minority and most people thoroughly praised the hotel's cleanliness.

Staff

In reviews of the Hyatt Regency Hesperia Madrid, guests consistently praise the hotel's friendly and accommodating staff. Many guests mentioned specific staff members by name, such as Eric and Carolina. The front desk staff was also noted for their kindness and professionalism. Guests appreciated the staff's helpfulness with some saying that they went above and beyond expectations. The hotel's location and amenities also earned high marks with guests noting the comfortable beds and excellent breakfast. Overall, guests highly recommend this hotel for its exceptional service and top-notch staff.

Parking

The Hyatt Regency Hesperia Madrid is a great hotel with comfortable rooms and excellent staff. The hotel provides free parking space for guests, although some reviews mention that the parking fee can be a bit pricey. The garage is spacious and easily accessible, although there are limited parking spots for hotel guests. Some guests had issues with the heating in their rooms and were confused about leaving their car keys with reception. There were also complaints about the lack of room service and poor breakfast options with some guests feeling that COVID was being used as an excuse for poor service. Despite these small issues, the overall impression of the hotel is positive with guests feeling that they had a comfortable and convenient stay.

5 Star

If you are looking for a luxury stay in the heart of Madrid, Hyatt Regency Hesperia Madrid is an excellent option. The hotel is conveniently located and the staff is outstandingly friendly and accommodating, even towards furry friends! The rooms are spacious and well-equipped with all the necessary amenities.

However, some guests find that the furniture and room decor are not up to the standard of a five-star hotel and the lack of bathroom privacy is a downside for some. Additionally, it can be disappointing that there are no food options available after 11 pm.

Overall, while some aspects may not be up to par with a five-star rating, the exceptional service and comfortable rooms make Hyatt Regency Hesperia Madrid a very good choice for a pleasant stay in the city center.

No, Hyatt Regency Hesperia Madrid doesn't have any pool.

No, a spa isn't available at Hyatt Regency Hesperia Madrid.

Yes, Hyatt Regency Hesperia Madrid welcomes dogs.

Yes, parking facilities are available at Hyatt Regency Hesperia Madrid.

Yes, Hyatt Regency Hesperia Madrid has a gym.

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