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Melia Castilla

Madrid , Calle Del Poeta Joan Maragall, 43 (Show on Map)

8.9

Excellent

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1 room2 guests 1 room, 2 guests

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Summary of reviewsMelia Castilla is a comfortable and luxurious hotel situated in the business/financial district of Madrid. The hotel boasts spacious and well-maintained rooms with luxurious amenities such as Rituals products provided in the bathrooms. The hotel's breakfast buffet is excellent, offering a wide variety of high-quality options. While parking can be an issue and the pool may not meet everyone's expectations, the attentive and friendly staff provide exceptional service to ensure a comfortable and welcoming stay. Families are well catered for with well-equipped rooms and a baby club. Overall, Melia Castilla is an excellent choice for business travelers and families looking for a tranquil and enjoyable stay in Madrid.
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Categories

Luxury Hotel

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Dog Friendly Hotel

Romantic Hotel

Hotel near Nightlife Spots

Hotel with Swimming Pool

Outdoor Pool

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

4-Star Hotel

Hotel with Outdoor Pool

Room Types

Classic Double or Twin Room This spacious, soundproofed room has a pillow menu and a private bathroom.

Premium Room This spacious, air-conditioned room has a pillow menu and a private bathroom. There is also a small seating area with a sofa.

The Level Deluxe Room This room has a pillow menu, feather duvet, Nespresso Coffee Machine, and ironing service of one item per stay. It also has free WiFi. No extra beds or cots are available in this kind of room. Guests have access to the following services: - The Level VIP Lounge with newspapers, magazines, business corner and a bar with snacks and drinks; - Private breakfast at The Level Lounge; - Interview room for 2 people (on request and subject to availability); - Private reception area to make all your arrangements: arrivals, departures, transfer reservations and tourist information among others; - An ironing service of one item per stay - Free access to the fitness centre - Late check-out (subject to availability) - Turndown service

The Level Premium Room This spacious room comes with a Nespresso coffee machine with free capsules and a private bathroom with a hydromassage shower. You also get the following services: - exclusive check-in/check-out service; - private breakfast service at The Level Lounge; - the Level VIP Lounge with newspapers, magazines, business corner and a bar with snacks and drinks; - meeting room; - daily turndown services - ironing service of one item per stay. - free access to the fitness centre.

The Level Junior Suite This spacious suite includes 1 bathroom, a separate seating area and 2 TVs. It has a Nespresso coffee machine with free capsules and a private bathroom with a hydromassage shower You also get the following services: - exclusive check-in/check-out service; - private breakfast service at The Level Lounge; - the Level VIP Lounge with newspapers, magazines, business corner and a bar with snacks and drinks; - meeting room; - daily turndown services; - ironing service of one item per stay. - free access to the fitness centre.

Family Communicated Rooms (2 Adults + 2 Children) This room is composed of 2 double interconnecting rooms, each one with a private bathroom. Free supervised mini club service is accessible at certain fixed times and baby sitter service is available on request at an extra cost.

Family Triple Room This spacious and bright room comes with a private bathroom. Baby sitter service is available on request at an extra cost.

Premium Triple Room This spacious, air-conditioned room has a pillow menu and a private bathroom. There is also a reading area with a armchair.

Deluxe Double Room This elegant room comes with a work space, a reading area with an armchair and a 32-inch LCD TV.

Supreme Double Room This spacious and bright room comes with a large work space with desk, a pillow menu and a bathroom with a bath and a separate shower.

Grand Suite - The Level Set on the 15th floor, this 70 m² suite offers city views and it is composed of 2 separate spaces and 2 bathrooms with bath and shower. You also get the following services: - exclusive check-in/check-out service; - private breakfast service at The Level Lounge; - the Level VIP Lounge with newspapers, magazines, business corner and a bar with snacks and drinks; - meeting room; - daily turndown services; - ironing service of one item per stay. - free access to the fitness centre.

The Level Castilla Suite This suite is located on the 15th floor and is composed of a spacious lounge area with a large work desk and a bathroom with bath and shower. You also get the following services: - exclusive check-in/check-out service; - private breakfast service at The Level Lounge; - the Level VIP Lounge with newspapers, magazines, business corner and a bar with snacks and drinks; - meeting room; - daily turndown services; - ironing service of one item per stay. - free access to the fitness centre.

The Level Family Communicated Room The spacious suite features 2 bedrooms and 2 bathrooms with a shower and free toiletries. The suite offers air conditioning, soundproof walls, a minibar, executive lounge access and a flat-screen TV with cable channels. The unit offers 4 beds.

The Level Premium Triple Room Offering free toiletries and bathrobes, this triple room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned triple room offers a flat-screen TV with cable channels, soundproof walls, a minibar and executive lounge access. The unit has 3 beds.

Melia Connecting Room Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room features air conditioning, soundproof walls, a minibar, a wardrobe, as well as a flat-screen TV with cable channels.

About Melia Castilla

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Guest Reviews

8.9

Excellent

Location

Melia Castilla boasts a great location in Madrid, close to Chamartín Train Station and with easy access to all transportation. Though not ideal for those looking to stay in the city center or tourist areas, it is situated in the business/financial district and surrounded by plenty of restaurants and bars. The hotel is also praised for its excellent breakfast and spacious rooms with luxurious amenities from Rituals. Visitors note that the location is perfect for catching a taxi or taking the metro and despite not being in the center, it still offers an enjoyable and tranquil area to explore.

Breakfast

Guests have raved about the breakfast options at Melia Castilla. Many have praised the quality and variety of the breakfast buffet, describing it as "delicious," "excellent," and "magnificent." Some guests have particularly enjoyed the smoked salmon and other high-quality items on offer. A few guests have noted that there could be more options for guests with dietary restrictions. The breakfast room can get crowded at peak times, but guests generally do not find this to be a major issue. Additionally, guests have praised the hotel's location and the cleanliness and comfort of the rooms. All in all, Melia Castilla seems to offer an excellent breakfast experience for guests.

Rooms

If you are looking for a comfortable stay in a well-maintained hotel, look no further than Melia Castilla. Guests rave about the spacious and updated rooms, which are praised for their size, cleanliness and apartment-style layouts. Bathrooms are also frequently noted for their large size and amenities, such as the Rituals products provided. Some guests mention that the furnishings may be a bit dated for their taste, but overall, the rooms are well cared for and organized by the attentive staff. The great location and proximity to the metro and restaurants add to the overall appeal of this hotel and many guests appreciate the friendly and accommodating staff. Whether you're traveling for business or pleasure, Melia Castilla is sure to provide a comfortable and relaxing stay.

Beds

Melia Castilla boasts some of the most comfortable beds in Madrid according to guest reviews. The guests were delighted with the comfort of the beds and the quality of the mattress. They reported that the bed was very comfortable and provided a cozy sleep experience. Despite some minor issues with the beds, such as a slightly deformed mattress or a narrow double bed, guests appreciate the extra bed provided in the room, even though it was perpendicular to the main bed and they found it comfortable. One guest even praised the comfort of the rollaway bed provided for their child. Overall, guests can expect a good night's sleep on the comfortable beds at Melia Castilla.

Cleanliness

The Melia Castilla hotel is praised for its high levels of cleanliness by the majority of guests. Rooms are described as spacious and fresh with a well-equipped bathroom featuring luxury amenities such as Rituals products. The hotel is located in a tranquil area with plenty of restaurant options nearby and easy access to the metro. On the downside, a few guests did report issues with cleanliness, such as dust in the room or a strong tobacco smell. However, the hotel staff were quick to respond to these issues and provided alternatives where necessary. Overall, the hotel is known for its clean and comfortable rooms with many guests describing their stay as "maravilloso".

Staff

The staff at Melia Castilla hotel have received glowing reviews from guests who stayed at the property. Guests have praised the staff for their exceptional friendliness and professionalism with many highlighting the attentive and helpful service they received. The breakfast staff have also garnered special mention for their attentiveness and the quality of service they provided. The Level Club, in particular, was singled out as the best among all Melia properties. However, a few guests expressed dissatisfaction with the reception staff and the service they received. Nonetheless, the majority of guests were impressed with the hotel's personnel with some even singling out individuals for exceptional service. Overall, the hotel staff provided a welcoming and comfortable stay for the guests.

Pool

The pool at Melia Castilla is a mixed bag according to guest reviews. Some travelers were happy to see the swimming pool included in their stay, but others were disappointed to find out that it was closed as of September. Unfortunately, those who did get to use the pool often found it to be freezing cold or terribly cold with one guest describing it as not being adapted for older or disabled individuals. Despite these drawbacks, some guests still found the pool to be a nice addition, describing it as super pleasant after a long day of sightseeing. However, others felt that the pool was much too small and not worth the trouble, especially considering the limited hours it was open. Some guests even mentioned being denied access to the pool area altogether. But for those looking to make the most of their stay with minimal expense, one guest mentioned enjoying the relatively cheap prices for the pool and bar access.

Parking

While the Melia Castilla offers comfortable bedding, great amenities and a delicious breakfast, the parking leaves much to be desired. Guests complain about the high cost of parking with no discounts offered for hotel guests. Those who do park at the hotel will face narrow spaces that are difficult to navigate and prone to scratching their car. Some guests find it not worth the 27 euro fee for a mere 8 hours. However, a few guests do find the parking to be convenient and easy. Overall, it seems that while the hotel has many positive features, the parking situation could be improved.

Family

If you're planning a family vacation in Madrid, the Melia Castilla can provide the perfect accommodation for you. Many of the rooms are well-equipped and perfect for families, including those with teenagers. Two communicating rooms are available, ensuring that your family feels secure throughout your stay. The hotel is also great for families with younger children, thanks to the baby club. While some guests felt that the rooms were a bit small, many found that the connected rooms were perfect for larger families. Overall, the Melia Castilla is an excellent choice for families on vacation in Madrid.

Yes, Melia Castilla has pool(s) that belong to one or more of the following categories: Outdoor Pool.

Yes, a spa is available at Melia Castilla.

Yes, Melia Castilla welcomes dogs.

Yes, parking facilities are available at Melia Castilla.

Yes, Melia Castilla has a gym.

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