Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsComplex Mediteranean Mamaia stands out as a favored choice for those seeking a tranquil beachside retreat, particularly ideal for families. Located close to or directly on the beach, the hotel is praised for its convenient positioning in Mamaia Nord, offering quick access to the sandy shoreline, sunbeds and a Blue Flag beach. The tranquil, green surroundings and proximity to amenities like restaurants, promenades and bus stations enhance the desirability of its location.
The hotel's breakfast experience, while featuring a variety of fresh options, has room for improvement due to some repetitive and limited choices. However, the all-inclusive buffet for dinner has been well-received for its quality and variety, catering to different tastes with fresh and plentiful options. Despite occasional complaints regarding diversity, the dining experience is generally satisfactory, offering good value for money.
Regarding accommodations, the rooms at Complex Mediteranean Mamaia receive mixed feedback. Guests appreciate the cleanliness and essential amenities such as air conditioning, mini-fridges and TVs. However, the rooms are often described as small and outdated with some reports of maintenance issues like mold, leaking pipes and unpleasant smells. Despite these concerns, the daily cleaning and towel replacement are positively noted.
Cleanliness across the hotel generally earns commendations, especially for the rooms and common areas like the pool. However, there are critical remarks about occasional lapses, particularly in the bathrooms and around the beach area, indicating a need for more consistent maintenance.
The staff at Complex Mediteranean Mamaia are frequently highlighted for their warmth and professionalism. Guests consistently praise the friendliness and helpfulness of receptionists, cleaning staff and restaurant personnel, contributing to a welcoming and pleasant experience overall.
The outdoor pool is a notable highlight, admired for its cleanliness, maintenance and suitable size for both children and adults. Multiple pools and the presence of a pool bar, though restricted to all-inclusive guests, add to the appeal, making the pool area a key feature of the hotel.
Families find the hotel particularly accommodating with numerous play spaces, playgrounds and family-friendly amenities ensuring both comfort and entertainment for children. The supportive service staff further enhance the family-friendly environment.
While the beds and bedding receive positive remarks for their cleanliness and good mattresses, some discomfort is noted regarding the pillows and occasional issues with the bed arrangements.
In summary, Complex Mediteranean Mamaia offers a generally pleasing stay with its excellent location, friendly staff and family-oriented amenities, though some areas such as room updates and breakfast variety could benefit from improvements. Show more
Read review summaries for all categories
Categories
Hotel near The Beach
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Accessible Hotel
Hotel with Tennis Courts
3-Star Hotel
Hotel with Outdoor Pool
Room Types
camera dubla 3*Air-conditioned room with a TV, a phone and a minibar. Bathroom provides free toiletries and a shower.
STUDIO 4* VILA 30The studios are located on the ground floor of Villa 30 - have an area of approximately 35 square meters, are equipped with double bed and double sofa bed, bathroom, LED TV, air conditioning, cooler, kettle, instant coffee, tea, sugar, wireless internet free, high speed, hair dryer, bathrobes, slippers, beach towels, personal care products. Access to the studios is allowed with magnetic cards. The studios have their own terrace with table, chairs and umbrella.
APARTAMENT 4* VILA 30The apartments are located in Villa 30 - on the 1st and 2nd floors, have an area of approximately 55 square meters and consist of a bedroom with double bed and a living room with sofa bed, private bathroom with tub, LED TV, air conditioning, refrigerator, cooler, kettle, instant coffee, tea, sugar, free wireless high speed internet, hair dryer, bathrobes and disposable slippers, beach towels, personal hygiene products. Complimentary package: plain water and fruit platter. Access to apartments allowed with magnetic cards.
CAMERA FAMILY 3*
It is a standard double room with double bed and two bunk beds. It is equipped with private bathroom, LED TV, air conditioning, refrigerator, personal hygiene products, free wireless internet, high speed. Access to rooms allowed with magnetic cards. The family rooms are divided into the two hotels Mercur and Minerva.
Two-Bedroom ApartmentThis spacious apartment consists of 1 living room, 2 separate bedrooms and 1 bathroom with a bath and free toiletries. The apartment's kitchen is available for cooking and storing food. The air-conditioned apartment provides a flat-screen TV, a private entrance, soundproof walls, a tea and coffee maker as well as garden views. The unit offers 3 beds.
Guest Reviews
7.5
Good
Location
Complex Mediteranean Mamaia enjoys an advantageous and desirable location that draws guests back for repeat visits. Positioned either close to or right on the beach, the hotel is ideal for those looking to enjoy the seaside. Many guests have noted the convenience of being within walking distance to the beach, typically around 300 to 600 meters, ensuring quick access to sunbeds and a Blue Flag beach.
The hotel is also situated near the entrance of Mamaia Nord, which places it close to various amenities including restaurants, the promenade and bus stations. Additionally, the surroundings are appreciated for their tranquility, removed from the hustle and bustle of the city center and enhanced by lots of greenery, parks and playgrounds.
As a family-friendly destination, the hotel's landscaped courtyard, playgrounds and additional facilities such as a pool, tennis court and ample parking offer a pleasant environment for all ages. Guests especially value the rooms with sea views, further enhancing the attractiveness of the hotel's location. Despite some comments on the varying distance to the beach, the overall consensus highlights the hotel's excellent and convenient positioning, making it a favored choice for a beachside retreat.
Breakfast
The breakfast experience at Complex Mediteranean Mamaia presents a mixed bag. On the positive side, guests appreciated that the breakfast was varied and fresh, tailored to different tastes and included options like cereals and yogurt for children, along with an abundance of coffee and juices. Some reviews highlight the good location and the decent offerings of breakfast.
However, a significant number of guests expressed dissatisfaction with the repetitiveness and lack of variety, noting that the same food was served every day with limited options. Fruits and pastries were often missing and there were only one type of salami and cheese available. For some, the breakfast was particularly poor with complaints about the food being uninspiring and sometimes not fresh. The breakfast schedule was also a point of contention with some guests missing their meal due to changes in timing without prior notice.
The breakfast is generally seen as sufficient but could benefit from more diversity and consistency in quality to meet guests' expectations better.
Dinner
Complex Mediteranean Mamaia offers a dining experience that generally caters to a wide range of tastes. Dinner is served in the form of an all-inclusive buffet that many have praised for its good quality and variety. Guests note that the food is fresh and tailored to different preferences with some highlighting the generous restaurant offerings and the excellent quality of the cuisine.
For breakfast, a repetitive yet fresh selection is available, complete with coffee and juice dispensers. Lunch often includes a pleasant surprise of daily ice cream and there's always some kind of fruit available at dinner.
While most reviews commend the food for being varied, plentiful and tasty, a few mention that dinner can sometimes be disappointing and lacking in diversity. Additionally, the dining areas are well-organized, making meal times an efficient and enjoyable part of the stay.
The hotel's all-inclusive plan is seen as good value for the money, offering an overall acceptable experience for most meal times. However, the lack of evening activities for adults and some issues with sunbed availability are noted areas needing improvement. Despite these minor drawbacks, the dining options at Complex Mediteranean Mamaia broadly meet the expectations of its guests.
Rooms
The guest reviews for 'Complex Mediterranean Mamaia' paint a mixed picture with notable positive highlights and persistent issues. Many guests appreciated the cleanliness of the rooms, which are cleaned daily with trash bags being replaced and towels changed regularly. The presence of essential amenities such as air conditioning, mini-fridges and TVs in the rooms was well-received. Some rooms featured spacious layouts, such as family rooms in the villas and amenities like bidets and large showers were mentioned positively.
However, there were several recurring complaints about the size and condition of the rooms. Many guests described the rooms as small, cramped and outdated with worn or modest furniture. Instances of visible mold, leaking pipes and rusted bathroom fixtures were noted, contributing to a sense of neglect. Some rooms had specific issues like a hole instead of a proper drain and cockroach sightings. Several reviews mentioned an unpleasant smell and poor lighting in the rooms.
Overall, the hotel seems to provide the basic necessities and offers clean spaces, but the small size and outdated condition of the rooms suggest that it may not meet the expectations of travelers seeking more modern or spacious accommodations.
Beds
Simple comfort meets practicality at Complex Mediterranean Mamaia, a hotel where the beds and bedding receive mixed reviews. Guests frequently highlight the good mattresses and clean, impeccable bedding as positive aspects. However, some rooms feature unique bed arrangements, such as twin beds combined into a double bed or rooms with bunk beds that might feel a bit cramped.
Despite the generally good quality of mattresses, several reviews mention discomfort related to pillows, describing them as old, hard, lumpy and in need of replacement. This can impact sleep quality for some guests. Additionally, issues like creaky beds and old, uncomfortable mattresses have been noted.
While the bed sheets and towels are consistently praised for their cleanliness, other aspects of the room’s condition, such as outdated furniture, leaking bathroom pipes and a less-than-stellar state of maintenance, detract from the overall experience. Yet, the hotel’s green surroundings provide a pleasant backdrop, contributing positively to the stay. Overall, it's a mixed bag where excellent bedding can sometimes be overshadowed by other maintenance issues.
Cleanliness
Complex Mediterranean Mamaia receives mixed feedback regarding its cleanliness, which varies significantly across the premises. Many guests appreciated the cleanliness in the rooms and common areas, noting that the rooms and pools are generally clean and towels are replaced daily if left on the floor. The cleaning staff often receives commendations for their thoroughness with some guests describing the hotel's overall cleanliness as exemplary. Cleanliness at dining and relaxation areas also gets positive remarks.
However, multiple reviews highlight critical issues that can't be overlooked. Reports of cockroaches, ants and mold in rooms, a permanent smell of urine in the bathrooms and outdated, dirty facilities contribute to negative perceptions. Some guests indicated that the overall cleanliness is insufficient and that cleaning procedures were not consistently followed, leading to dissatisfaction among patrons.
Specific concerns include unclean bathrooms with rust, unpleasant odors and no cleaning done for several days unless prompted. Some found the pools and hotel beach less maintained with visible trash and signs of neglect. Additionally, inadequacies in updating bed linens and irregular bathroom trash disposal were frequently mentioned.
In summary, while the hotel presents cleanliness in some areas, significant inconsistencies and lapses in maintenance impact the overall guest experience.
Staff
Complex Mediteranean Mamaia boasts an impressive team of staff, earning accolades for their warmth and professionalism. Guests consistently highlight the friendliness and helpfulness of the personnel, including the receptionists and cleaning staff. The reception team is frequently praised for their welcoming demeanor and eagerness to assist, often described as smiley and efficient. The cleaning ladies are noted for their politeness and cheerful attitudes, ensuring rooms are maintained to a high standard.
In addition to the reception and housekeeping staff, the pool bar and restaurant personnel also receive commendations for their attentive and accommodating service with waiters and bellboys standing out for their attentiveness. The overall experience with the staff seems to be overwhelmingly positive, as guests describe them as amazing, lovely and exceptional.
While there are occasional mentions of less enthusiastic interactions, these are in the minority compared to the overarching trend of friendly and helpful service. Staff members at Complex Mediteranean Mamaia are consistently recognized for their efforts to provide a pleasant and welcoming experience for visitors, ensuring that guests' needs are met with a smile.
Pool
The Complex Mediterranean Mamaia features an outdoor pool that receives positive feedback for its cleanliness and maintenance. Guests frequently highlight the pool as being a great spot to relax with the water often described as very clean. The pool's size and the availability of free sunbeds add to the appeal, making it a comfortable place to unwind. Visitors also appreciate that there are multiple pools available, catering to various preferences. The atmosphere around the pool area is enhanced by the convenience of having a pool bar, which, however, is reserved for those with all-inclusive packages. Despite a few mentions of occasional cleanliness issues, the daily maintenance routine ensures that the pool remains an enjoyable facility for most guests. Overall, the pool area stands out as a pleasant and well-kept feature within the complex, contributing significantly to the positive guest experience.
Beach
The beach near Complex Mediteranean Mamaia is conveniently located just across the street from the hotel and is directly on the promenade. Guests enjoy the private beach, which offers free sunbeds and umbrellas both at the pool and on the sand. The beach is nicely arranged and provides a relaxing experience with good music playing in the background. However, the area does face some issues such as shells that can be uncomfortable to walk on, occasional cleanliness concerns like cigarette butts and plastic cups and a lack of certain facilities like beach bars and toilets. Despite these minor drawbacks, the proximity of the beach and the availability of sunbeds make it a comfortable choice for hotel guests.
Family
Complex Mediterranean Mamaia stands out as a top destination for families, offering a wealth of activities and amenities tailored for children. Ideal for families, the hotel boasts numerous play spaces, playgrounds and green areas perfect for young ones to explore and enjoy. Families with multiple children will find it especially accommodating with facilities specifically designed to keep kids entertained and safe.
The hotel offers family apartments, ensuring comfortable and convenient accommodations for parents and children alike. The breakfast and dinner buffets are praised for their quality and variety, catering to different tastes and dietary needs.
Guest reviews highlight the supportive and helpful service staff, contributing to a smooth and enjoyable stay. Overall, Complex Mediterranean Mamaia is a suitable choice for families looking for a balanced vacation where both relaxation and child-friendly activities are readily available.
Outdoor Pool
The outdoor pool at Complex Mediteranean Mamaia consistently receives positive feedback from guests. It is described as clean with clear water and a good size suitable for adults. It is maintained daily, ensuring a pleasant swimming experience. The facility includes separate swimming pools for children and adults, complemented by playgrounds for younger guests, catering well to families. The pool area is also appreciated for its tranquil ambiance. However, there is a suggestion that the pool bar could be open more frequently to enhance the overall experience. Overall, the outdoor pool stands out as a well-maintained and enjoyable feature of the hotel.
Yes, Complex Mediteranean Mamaia has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Complex Mediteranean Mamaia.
No, Complex Mediteranean Mamaia doesn't allow dogs.
No, parking facilities aren't available at Complex Mediteranean Mamaia.
No, Complex Mediteranean Mamaia doesn't have a gym.