What percentage of your guests are families?Under 50%
Family-Friendly room types:
Connecting rooms (with intermediate door)
One-bedroom apartments
Two-bedroom apartments
Please suggest which room type a family with one child should choose and where the child will sleep: One-bedroom Suite with an extra bed.
Please suggest which room type a family with two children should choose and where the children will sleep: Two-bedroom Suite.
Please suggest which room type a family with three children should choose and where the children will sleep: Two-bedroom Suite with extra bed.
Please suggest which room type a family with one baby should choose and mention if baby cots are provided and the cost: One-bedroom suite with crib. Extra bed - BD 10.
Please suggest which room type a family with one child and one baby should choose and mention if baby cots are provided and the cost: One-bedroom Suite with extra bed and a crib. Each extra bed - BD 10.
Baby cot details:Max age: 17 Cost: BD 10
Can the baby cot be placed in the same room with the parents?Yes
Can the baby cot be placed next to the parents' bed?Yes
Is there a kids' club?No
Do you offer babysitting/child services?Yes, at an hourly charge: BD 5
Hotel where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? Yes Corona virus negative report
Do you perform temperature checks upon guests' arrivals? Yes, to all guests
Do you ensure contactless check-in/check-out? Yes, through plexiglass structures in reception
Do the hotel's main entrance doors open automatically? Yes
Can guests access their room entrance directly from outside the hotel without entering the lobby? Yes, all rooms
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes, for 5 hours.
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? No
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival? Yes
Are luggage trolleys sanitized after each use? Yes
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? Yes
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? No
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? No
Does the hotel operate at a limited capacity? Yes, up to 85% of the rooms can be occupied
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay or work at the hotel to enter its premises? Yes
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? No
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? No
Do you provide disinfecting wipes in each room? No
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use physical distancing markers? Yes
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? No
If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented? Yes
Are rugs removed from guest rooms? No
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? Yes
Are air purification and sanitization devices installed? Yes, in public areas
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests? Yes
Do you offer single-serve options instead of buffets for breakfast? Yes
Do you offer contactless delivery for in-room dining? Yes
Protocols & Certifications
Do you follow any of these protocols or have you obtained any of these certifications?
Bahrain Ministry of health guidelines
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? Yes
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? Yes
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes
Is there a doctor available either on-site or on-call? Yes
Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)? Spa is closed. No buffet service
Two-Bedroom Royal Suite This air-conditioned suite features a modern décor with hints of local culture. It includes a spacious living room with 2 satellite TVs. The kitchen offers a microwave, a dishwasher and an oven.
One-Bedroom Executive Suite This air-conditioned suite features a modern décor with hints of local culture. It includes a spacious seating area with a satellite TV. It offers a DVD player and a wardrobe.
One-Bedroom Royal SuiteThis air-conditioned suite features modern décor. It includes a spacious sitting area with a satellite TV. It has a DVD player and a wardrobe.The Kitchen includes microwave.
One-Bedroom Crystal Suite This air-conditioned suite features modern decor. It includes a spacious sitting area with a satellite TV. It has a DVD player and a wardrobe.
One-Bedroom SuiteThis air-conditioned suite features a modern décor with hints of local culture. It includes a spacious seating area with a satellite TV. It offers a DVD player and a wardrobe.
Yes, Elite Crystal Hotel has pool(s) that belong to one or more of the following categories: Pool Swim Up Bar, Rooftop Pool, Outdoor Pool. For more information, read the answers to the Pool questionnaire
Yes, a spa is available at Elite Crystal Hotel. For more information, read the answers to the Spa questionnaire
No, Elite Crystal Hotel doesn't allow dogs.
Yes, parking facilities are available at Elite Crystal Hotel. For more information, read the answers to the Parking questionnaire
Yes, Elite Crystal Hotel has a gym. For more information, read the answers to the Gym questionnaire