Manaus, Rua Rio Ituxi,s/n-3.102769,-60.023079(Show on Map)
8.2
Very Good
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+5 Photos
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Checkin - Checkout datesSun, 30 Aug - Mon, 31 Aug30 Aug - 31 Aug
1 Room2 Guests
Info
Summary of reviews
Summarized by AI
Express Vieiralves emerges as a highly convenient and well-situated hotel in Manaus, particularly praised for its central location. Guests appreciate its proximity to a wide array of bars, restaurants, shopping malls and city attractions, which cater well to both leisure and business travelers. The neighborhood's safety and multitude of dining options further enhance its appeal, creating a practical choice for budget-conscious visitors due to its great cost-benefit ratio.
The hotel’s breakfast experience is mixed with many guests enjoying the delicious and varied offerings in a clean and organized setting. However, the added cost and limited variety have led some to seek better alternatives outside. The on-site restaurant gains favorable remarks for tasty cuisine and convenient services, though some note it can be pricier than nearby options.
Rooms at Express Vieiralves are functional and clean with comfortable beds and efficient housekeeping frequently commended. Despite their small size and occasional signs of wear, amenities like air conditioning contribute to guest comfort. However, improvements in renovation, maintenance and more space for luggage and movement are necessary for enhanced guest satisfaction.
Cleanliness is another positive aspect with many appreciating the tidy common areas and well-maintained rooms. However, some areas, including bathrooms, need better attention to detail to address issues like mold and superficial cleaning.
The staff’s friendliness and helpfulness often stand out, especially the cleaning and maintenance teams. However, the reception staff have received criticism for being inattentive and sometimes unfriendly, highlighting an area requiring better training and service enhancement, especially for international guests.
WiFi connectivity at the hotel is a major drawback with many guests experiencing unreliable and slow internet service, affecting those who need stable connections for business or personal use. Nonetheless, the hotel's family-friendly environment and safe neighborhood make it a suitable option for families, though larger families may need to book extra rooms due to the room sizes.
Nightlife enthusiasts will appreciate the hotel's lively surroundings with numerous bars and entertainment options close by. Despite occasional noise from nearby venues, the vibrant atmosphere adds to the local experience.
Overall, Express Vieiralves offers good value for its location and services, catering well to budget-conscious travelers who prioritize convenience and proximity to essential amenities in Manaus.
Categories
Family
AI-generatedThis hotel is popular among families visiting Manaus. It offers convenient accommodations with essential amenities for a comfortable stay.
Nightlife
AI-generatedLocated in the Vieiralves district, explicitly mentioned as a nightlife hub in Manaus. Provides direct access to numerous clubs, bars, and entertainment venues within easy walking distance.
Business
AI-generatedExpress Vieiralves provides essential services suitable for business travelers. Its amenities cater to those on work-related trips.
Accessible
AI-generatedExpress Vieiralves offers units adapted for people with reduced mobility and is accessible for wheelchair users. The hotel has an elevator for accessibility and provides features like elevated toilet seats, low sinks, and support bars in the toilet area.
3 Star
AI-generatedLocated in Manaus, this hotel provides a comfortable stay with essential amenities and practical services. It is suitable for business and leisure travelers, offering a convenient base for exploring the city.
Free Wi-Fi
Room Types
Standard Queen RoomThis air-conditioned room features an LCD TV with cable channels, minibar, desk and private bathroom with a hot shower and hairdryer.
Please specify before arrival if you prefer 1 double or 2 single beds.
Note that the price is based on 2 guests. Maximum occupancy is 3 (see Hotel Policies). The 3rd guest can only be accommodated in the existing beds.
Standard Triple RoomThis air-conditioned room features an LCD TV with cable channels, minibar, desk and private bathroom with a hot shower and hairdryer.
Please note that the price is based on 3 guests. Maximum occupancy is 4 (see Hotel Policies). The 4th guest can only be accommodated in the existing beds.
Standard Single RoomThis air-conditioned single room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.
Standard Twin RoomThis air-conditioned twin room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.
Classic Triple RoomThis air-conditioned triple room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.
Guest Reviews
8.2
Very Good
Review Summaries
Summarized by AI
Location
Express Vieiralves boasts a stellar location in Manaus, receiving commendation from guests for its proximity to a myriad of amenities and services. The hotel is centrally situated, affording easy access to bars, restaurants, shopping malls, pharmacies, supermarkets and key city attractions. This strategic positioning makes it ideal for both leisure and business travelers, allowing them to navigate the city effortlessly, even on foot.
Guests frequently highlight the convenience of being near main roads, facilitating quick commutes to various points of interest. The neighborhood is noted for its safety, which is a significant plus for those exploring local nightlife or simply strolling around. The hotel’s surroundings feature diverse dining options, including pizzerias, bakeries, cafes and steakhouses, ensuring that culinary needs are well met.
The hotel's location is not only praised for its accessibility but also for offering great value for money, making it a practical choice for budget-conscious travelers. Many reviews mention the "good cost-benefit ratio," emphasizing that the hotel's rates are justified by its advantageous placement.
Overall, the down-to-earth reviews suggest that Express Vieiralves is a well-located, clean and convenient option for those visiting Manaus, especially for those who prioritize proximity to essential services and entertainment venues.
Breakfast
Express Vieiralves receives a mix of praise and criticism regarding its breakfast offerings, as evidenced by guest reviews. On the positive side, many visitors highlight the breakfast as very good or excellent, appreciating the variety and the appetizing atmosphere. Guests fondly note the delicious food and commend the cleanliness and organization of the breakfast area. Some found the breakfast to be a great value when included in their room rates.
However, a substantial number of guests were dissatisfied with the limitations and pricing of breakfast. Many reviews mentioned that breakfast was not included in the daily rate and had to be paid separately, often at a cost of 30-35 Reais, which many found steep for the variety offered. Several reviewers pointed out the simplicity of the breakfast, citing limited options and lack of regional specialties. Additionally, there were complaints about slow replenishment of food and a lack of information on gluten content.
Some guests recommended exploring nearby cafes and bakeries for better and more affordable breakfast options. Overall, while the breakfast at Express Vieiralves has its fans, there is a notable call for improvements, particularly in variety, pricing and inclusion within the room rate.
Dinner
Express Vieiralves has garnered praise for its on-site restaurant, which offers breakfast, lunch and dinner for guests. Many reviewers have described the restaurant as very good, boasting a delightful menu and tasty cuisine. The convenience of having a pizzeria attached to the hotel has also been highlighted with notable mentions of its delicious pizza.
Despite a few remarks about the food being on the pricier side, many guests felt that the quality of the meals justified the expense. The self-service restaurant format, where guests can pay by weight, adds flexibility and variety to dining options. However, be mindful that breakfast and lunch prices are a bit steep compared to nearby alternatives.
The restaurant's ambiance and service are generally well-received, although there have been occasional comments about the need for better training for some staff members. The restaurant's limited hours and running out of items early in the day were noted as minor drawbacks.
One significant advantage of staying at Express Vieiralves is its prime location. The hotel is surrounded by numerous good restaurants, bars and cafes, providing guests with plenty of dining choices outside the hotel. This, combined with easy access to various points of interest, makes it an attractive destination for visitors seeking both comfort and culinary diversity.
As for room service, the feedback was mixed with some guests feeling it didn't meet their expectations. Nonetheless, having a well-regarded restaurant on-site can offset this by allowing guests to dine in a pleasant setting without having to venture far. Overall, Express Vieiralves' restaurant and its prime location with numerous nearby dining options make it a solid choice for travelers.
Rooms
Express Vieiralves offers a practical and affordable accommodation option with a range of amenities tailored to budget-conscious travelers. The rooms, while undeniably small and at times cramped, are functional. They often come with modern conveniences like good air conditioning and sufficient lighting, which maintain a comfortable environment despite limited space. The cleanliness of the rooms frequently receives positive remarks with many guests noting the diligent efforts of housekeeping staff.
Guests have highlighted the comfortable beds and good quality linens, adding an element of ease to their stay. Additionally, the simple but efficient layout of the rooms means they meet basic traveler needs, although space for luggage and movement can be restrictive, especially in the bathrooms.
On the downside, some rooms show signs of wear and tear, requiring minor renovations to address issues like stains and dated fixtures. Maintaining room amenities such as the TV and mini-fridge also proves inconsistent. There's often feedback about tepid showers and occasional disruptions in room functionality, such as faulty remote controls and periodic power outages.
Despite these drawbacks, the location of the hotel is a plus, being close to key amenities like shopping malls and eateries, which enhances the convenience for guests. Overall, for those who don't mind smaller spaces and are looking for a economical place to stay, Express Vieiralves offers a reasonable trade-off between cost and comfort with certain limitations that prospective guests should be aware of.
Beds
Guests at Express Vieiralves frequently praise the hotel's beds for their exceptional comfort and cleanliness. Many reviewers highlight that the beds are very comfortable with clean, crisp and fresh sheets and bedding. The pillows are also noted for being clean and well-maintained. High standards of bed cleanliness are consistently mentioned with some guests appreciating that the beds are cleaned daily.
However, opinions on bed comfort vary. While numerous guests find the beds comfortable and commend the overall bed quality, others report issues such as mattresses being too soft, old, lumpy or damaged. Some also find the beds to be too small or narrow, particularly for two people. Additionally, a few guests mention the lack of adequate bedding like blankets or quilts, noting that the provided sheets are sometimes thin.
Despite mixed opinions, the majority of feedback is positive, emphasizing the clean and comfortable nature of the beds at Express Vieiralves. The hotel seems to maintain a reliable standard of bed cleanliness and general comfort, though there are occasional complaints about specific aspects like mattress firmness and bedding provisions. Overall, the beds at Express Vieiralves are generally well-regarded, especially for those prioritizing cleanliness and basic comfort.
Cleanliness
Express Vieiralves has garnered varied feedback from guests regarding its cleanliness standards with several standout positive remarks. Guests frequently appreciate the cleanliness of rooms, describing them as clean, neat and well-organized. Many commend the hotel's common areas for being very clean and the overall environment for being pleasant and tidy. The daily cleaning service is often highlighted positively, as are the clean sheets and towels provided.
However, the feedback is mixed, as multiple reviews indicate areas that need significant improvement. Several guests have noted issues such as dirty floors, mold on bathroom tiles, stained curtains and even instances of musty smells and the presence of cockroaches and ants in some rooms. Cleaning often leaves hair on the floors and the service can be superficial with some rooms not receiving a thorough daily clean. There are mentions of bathrooms not being adequately cleaned and some areas requiring better maintenance.
In summary, while the hotel excels in keeping common areas tidy and offers good daily cleaning in many instances, there are recurring issues with room and bathroom cleanliness that need addressing. Hence, while some guests find the cleanliness acceptable or even excellent, others experience notable shortcomings that affect their stay.
Staff
The reviews for the Express Vieiralves hotel convey mixed sentiments about the staff's performance. On the positive side, the staff is frequently praised for being friendly, attentive and helpful. Many guests noted excellent customer service with staff members being described as super cordial, welcoming and polite. Quick and efficient check-ins, as well as courteous and accommodating attitudes, contribute to a generally positive perception of the service provided. Maintenance and cleaning teams were specifically commended for their politeness and efficiency.
However, there is significant criticism directed at the reception staff. Several reviews mention unfriendly, rude and inattentive behavior with guests expressing frustration over a lack of responsiveness and courtesy. Complaints about receptionists being intolerable, unkind and unhelpful appear multiple times, highlighting a need for better training and an improvement in service quality at the front desk. Issues with reception not speaking English and seeming tired are also mentioned, pointing to challenges that may affect international travelers.
Despite these mixed experiences, the general consensus among the reviews suggests that while the hotel staff's service has excellent aspects, particularly in housekeeping and maintenance, there are notable areas, especially at reception, that could benefit from attention and improvement.
Wi-Fi
Express Vieiralves has received numerous reviews regarding its WiFi, which highlight significant issues. Many guests have pointed out that the internet connection is frequently unstable, slow and unreliable. There are numerous instances where guests found the WiFi to be completely non-functional, particularly in their rooms. Criticism includes consistent disconnects and an inability to connect devices like cellphones and computers. Several reviews mention that the internet was unusable for the duration of the stay. Despite a few positive notes about good WiFi performance, the overall consensus indicates a need for significant improvement in the hotel's internet services. These consistent connectivity problems suggest that guests relying on stable internet for business or personal use may face considerable challenges during their stay at the hotel.
Family
Express Vieiralves is recognized for its family-friendly atmosphere and secure environment, making it a solid choice for families seeking a pleasant stay. Located in a great neighborhood, the hotel is in close proximity to shopping malls, pharmacies, markets and banks, enhancing convenience for guests. The neighborhood is particularly commended for being both beautiful and safe with activities suited for all members of the family, further underscoring the suitability for leisure, parties and tourism.
Some guests have noted that while the rooms are comfortable for smaller families, larger families, specifically those with more than four members, may need to book two separate rooms. Additionally, there is room for improvement in terms of accommodations for infants, as the facilities for babies are currently lacking. Despite these minor drawbacks, the overall environment of Express Vieiralves is well-suited for family stays, providing a safe and enjoyable base in a friendly neighborhood. While the cost for family accommodation may be slightly on the higher side, the benefits of the location and atmosphere contribute positively to the overall experience.
Nightlife
Express Vieiralves is ideally situated for travelers who enjoy vibrant nightlife. The hotel is located in a bustling region filled with numerous bars, restaurants and snack spots all within walking distance. Guests appreciate the easy access to these venues, making it an excellent choice for night owls. The area offers a lively atmosphere, especially on weekends, which promises fantastic nightlife options. Visitors can enjoy a variety of dining and entertainment experiences just steps from the hotel.
However, it is worth noting that the energy of the local nightlife can sometimes result in a noisier environment. Music from nearby bars and concert venues, particularly along the central avenue, might be heard in the hotel. While the neighborhood is generally quiet, during events and weekends, the sound of loud music, including rock bands, may permeate the area.
Despite the absence of an in-house bar, the abundance of nearby prestigious bars and nightspots more than compensates, providing ample opportunities for socializing and enjoying the local culture. Overall, Express Vieiralves offers a fantastic location for those seeking to immerse themselves in the nightlife of the area.
3 Star
Express Vieiralves is a three-star hotel that successfully meets the basic expectations set for its rating. Guests frequently highlight its good cost-benefit ratio with adequate location, cleanliness and pricing contributing to a fair overall value. The amenities and services are on par with what one might anticipate from a hotel of its category, providing a reasonable mix of simplicity and affordability.
While the reception staff could use some improvement in their demeanor, the hotel's cost-effectiveness and strategic location make it an appealing choice for budget-conscious travelers and business guests alike. Despite some occasional shortfalls where expectations were unmet, overall, the hotel delivers a satisfactory stay for those seeking basic, no-frills accommodation without overspending.
Business
Express Vieiralves in Manaus offers a good cost-benefit ratio for business travelers, particularly those who need a place to rest during brief stays or upon early morning arrivals. The hotel's location, close to major avenues, makes it very convenient for business purposes. The facilities are clean and practical with rooms designed to meet the needs of business guests.
The business center stands out as very helpful, while the meeting room availability adds further convenience for work-related activities. The hotel is generally described as excellent for professional trips, ideal for those conducting business in the Amazon capital. Despite being labeled as an "executive/express" hotel and thus less suitable for tourists, it meets the demands of business travel thanks to its strategic location and overall good value.
However, it is important to note that there are some shortcomings. Issues such as an unstable internet connection and undertrained staff have been reported, along with some persistent service gaps that haven't been addressed in years. Despite these drawbacks, the hotel serves its primary function well as a venue for short, business-focused stays.
Accessible
Guests of Express Vieiralves praised its location, noting it as both central and accessible. The hotel is reachable on foot and has easy access to nearby restaurants, bars and main points of the city. Taxi services are convenient, making it simple to get around. Positive feedback highlighted the ease of walking in the surrounding area and early check-in options.
The hotel's accessibility is further enhanced with three elevators, making it easy to navigate. A pharmacy just 100 meters away and nearby bus stops add to the convenience. Reviewers appreciated the hotel's organization and good room access.
There were, however, a few mentions of challenges. The ramp to access the hotel was described as a bit tiring and there were minor complaints about the television quality and bathroom layout. Overall, despite a few drawbacks, Express Vieiralves received favorable comments for its accessibility and central location.
FAQ
No, Express Vieiralves doesn't have any pool.
No, a spa isn't available at Express Vieiralves.
No, Express Vieiralves doesn't allow dogs.
No, parking facilities aren't available at Express Vieiralves.