World > Asia > Philippines > Metropolitan Manila > Makati > Hotels in Manila > I'M Hotel

I'M Hotel

Manila , Makati Avenue Corner Kalayaan Avenue (Show on Map)

8.1

Very Good

➔

Please select your travel dates to see rates and availability

Check In

Check Out

1 room2 guests 1 room, 2 guests

We couldn't find available deals from this provider.

Double-check for availability on our partners' websites:

Alternatively, you can change dates or view all Hotels in Manila

Info

Summary of reviewsI'M Hotel in Makati is a highly regarded five-star hotel with exceptional service and luxurious rooms. The hotel's location is excellent, providing easy access to restaurants, shopping malls and bars. The rooftop bar is a popular feature, offering stunning views of the city. The hotel's cleanliness is impressive with housekeeping offering a reliable service. The staff is friendly, professional and always willing to go above and beyond to ensure a wonderful stay. The spa is a must-try for a luxurious spacation with world-class facilities including a beautiful onsen and fancy pool. The beds are exceptionally comfortable, providing guests with a peaceful night's sleep. While the breakfast received mixed reviews, those who enjoyed it rated it positively. Overall, I'M Hotel is a top choice for those seeking a comfortable and luxurious stay in the heart of Manila.
Show more

Categories

Luxury Hotel

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

Indoor Pool

Hotel with Free Wi-Fi

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

Hotel for Yoga

5-Star Hotel

Hotel with Indoor Pool

Room Types

Classic Studio Well-appointed, this room comes with a King-sized bed, a fully-stocked minibar and a Smart HD TV with movie channels. The en suite bathroom has rain shower facility.

Indulgence Deluxe Double Room Well-appointed, this room comes with a King-sized bed and a luxurious bathroom.

Prestige Deluxe Twin Room This air-conditioned room features a cable/satellite TV, a safety deposit box and en suite bathroom with shower facility.

Prestige Executive King Room This air-conditioned room features a cable/satellite TV, a safety deposit box and en suite bathroom with shower facility. Room comes with 1 King-sized bed or 2 double beds.

Premier Suite This air-conditioned suite features a minibar, a safety deposit box and a private bathroom with shower facility.

One-Bedroom Suite This air-conditioned suite features a cable TV, a safety deposit box and a private bathroom with shower facility.

Two-Bedroom Suite This air-conditioned suite features a cable TV, a safety deposit box and a private bathroom with shower facility.

Executive Two-Bedroom Suite This air-conditioned suite features a cable TV, a safety deposit box and a private bathroom with shower facility.

Prestige Executive Twin Room Offering free toiletries and bathrobes, this twin room includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious air-conditioned twin room offers a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as city views. The unit offers 2 beds.

Classic Room with Spa Bundle Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a wardrobe, a safe deposit box, an electric kettle as well as city views. The unit offers 1 bed.

About I'M Hotel

Show Map

Guest Reviews

8.1

Very Good

Location

The location of I'M Hotel in Makati is highly regarded by guests with many describing it as excellent, perfect and great. The hotel's rooftop bar is a popular feature, providing guests with views of the streetline. The hotel is situated less than 2km away from the Greenbelt shopping center and indie bars in Poblacion, making it a great location for city tours and shopping. The area surrounding the hotel offers easy access to restaurants, shopping malls and bars with some attractions within walking distance. The hotel is also easily accessible from the airport and offers convenience to guests. However, some guests have noted that the area can be loud and dirty. Overall, guests were pleased with the good location and the helpful and friendly staff.

Breakfast

The breakfast at I'M Hotel received mixed reviews from guests. Many enjoyed the buffet breakfast with a nice international selection including local desserts, hashbrowns, fresh bread and butter and even an ice cream station. Some guests were pleasantly surprised by the quality of the breakfast, calling it superb. However, others found the breakfast disappointing with limited options, a lack of international dishes and some food not being warm or tasty. Some even called it a shame or compared it to a hostel breakfast. Additionally, some guests experienced issues with the breakfast such as having to argue with staff about payment and not being able to order certain dishes for room service. Despite the mixed reviews, those who did enjoy the breakfast rated it positively.

Rooms

I'M Hotel offers guests a comfortable stay with spacious and well-equipped rooms. While some guests felt that the rooms could use an upgrade or were visibly dated, most were impressed by the room size and features, as well as the exceptional comfort provided by the mattresses. The hotel's soundproofing ensures a peaceful night's sleep and the air conditioning is generally effective. Guests praised the location, cleanliness and spaciousness of the rooms with many enjoying stunning views from the balcony. Some guests reported that their rooms had a musky or unpleasant smell, but others noted that the rooms were fresh and easy to breathe in. The Premiere Suite room was particularly impressive and some guests appreciated the addition of a couch in their standard type rooms. However, some guests encountered issues with the bathroom or shower and others found the room lighting or air conditioning temperamental. The hotel's breakfast service received mixed reviews with some guests finding the food to be cold or of poor quality. Additionally, some guests noted that there was an odd scent or mold around the rooms. Despite these issues, many guests enjoyed their stay at I'M Hotel and appreciated the comfortable beds, clean rooms and courteous staff.

Beds

The beds at I'M Hotel are known for their exceptional comfort with guests using phrases like "absolutely comfortable," "excellent," and "comfortable bed" to describe them. Several guests also mentioned the availability of large and double beds in their rooms, which they loved. Even those who found the mattresses a bit too soft noted the hotel's effort to provide comfortable beddings. Other guests raved about the pool and how comfortable the beds were around it. Despite a few isolated comments about mattresses needing replacement, the majority of guests had a great experience with the beds at the hotel. The rooms themselves were also praised with one guest describing their room as a "bomb" and the hotel itself as stunning. However, a few guests noted issues with dampness and uncomfortable smells. Overall, the hotel appears to be a great choice for those seeking a comfortable and luxurious stay.

Cleanliness

I'M Hotel boasts an impressive standard of cleanliness according to guest reviews. While some guests noticed a few dusty surfaces or a musty smell in the hallway, the majority appreciated the hotel's attention to hygiene. Rooms were labeled as spacious and immaculate with housekeeping offering a reliable service. Guests loved the modern facilities, such as the refreshing bathroom and fast elevators. The hotel's shared spaces were also praised for their cleanliness. Despite a few isolated incidents, most guests found I'M Hotel to be a superbly clean and comfortable base for their travels.

Staff

I'M Hotel is a great place to stay for many reasons, one of which is its friendly and professional staff. Guests have mentioned that the staff were excellent, lovely and went out of their way to ensure a wonderful stay. They were skilled, attentive, helpful and always greeted guests with a smile. Even though there were some negative comments about certain staff members, a majority of guests enjoyed the warm and welcoming atmosphere created by the staff. Additionally, the hotel’s location and amenities, such as the spa and gym, were also highly rated. Guests appreciated the fact that tipping is not expected in this hotel and that the management motivates their staff to serve without the expectation of receiving extra money. It’s clear that the staff of I'M Hotel aim to please and will go above and beyond to make a guest’s stay memorable.

Wi-Fi

As a traveler, reliable wifi is crucial and luckily 'I'M Hotel' offers just that with good and speedy internet connection according to multiple reviews. Though a few guests had the occasional slow or inconsistent connection, the majority were pleased with the reliability and speed of the wifi. However, there were a few guests who had issues with the wifi being too slow or not working at all, but these were few and far between. Overall, you can expect to stay connected at 'I'M Hotel'.

Spa

I'M Hotel offers a top-notch spa experience with world-class facilities including a beautiful onsen and fancy pool, sauna and pleasant relaxation corners furnished with comfortable lazyboy couches free for hotel guests. Guests were pleased to find the onsen spa access was a pleasant bonus, not found in other Manila hotels. Many loved their spa experience and were pleasantly surprised by the relaxing hot stone massage at a reasonable rate. The pool and gym were also impressive with a rooftop oasis offering a magnifique view. While there were some negative reviews, such as the spa closing at times and a lack of 24-hour massage availability, the overall consensus is that I'M Hotel's spa is a must-try for a luxurious spacation.

Pool

The pool at I'M Hotel has received a variety of reviews from guests. While some have enjoyed staying at the hotel for leisure and found the pool to be nice or great, others have criticized it for being underwhelming and lacking character. Some have also mentioned that the pool is not on the rooftop and does not offer a view as shown in the pictures. However, many guests have praised the onsen, spa and fitness center along with the pool. While some have found the pool to be very cold and dirty, others have appreciated its cool design and unique view of the city. Guests have also mentioned that the pool closes early and may be hard to enjoy if it is noisy or not clean enough. Overall, the pool at I'M Hotel seems to have a mixed reputation among guests.

5 Star

I'M Hotel is an exceptional five-star hotel with a friendly and helpful staff. The rooms are spacious and clean, although the amenities could use an upgrade. Guests have noted some difficulties arranging rooftop dining, but overall enjoyed their stay. The breakfast could use some improvement, but the hotel still offers good value for money. It is highly recommended and some guests have even given it a rating of 10/10. However, some have noted that the restaurant staff could be more professional and reflective of a five-star rating. Despite this, I'M Hotel is a nice place to stay with room for improvement.

Luxury

I'M Hotel is a world class, high-end hotel comparable to those twice its price. The hotel boasts luxurious rooms, exceptional service and delicious cocktails and dishes. Guests rave about the superb quality of their stay with many rating the hotel five stars. While some experienced difficulties arranging rooftop dining and one guest noted poor service in the restaurant, the overall experience is described as exceptional and on par with five-star hotels. Reviewers even write in different languages, describing the hotel as فخم وجميل and Das Hotel ist mit 5 Sterne ausgezeichnet. If you're looking for a luxurious stay in the heart of Manila, I'M Hotel is a top choice.

Yes, I'M Hotel has pool(s) that belong to one or more of the following categories: Indoor Pool.

Yes, a spa is available at I'M Hotel.

No, I'M Hotel doesn't allow dogs.

Yes, parking facilities are available at I'M Hotel.

Yes, I'M Hotel has a gym.

More Options