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Makati Palace Hotel

Manila , 5011 P. Burgos Corner Caceres Street (Show on Map)

6.8

Rated

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Makati Palace Hotel is a great choice for those looking for a hotel in the heart of the Makati district. The location is frequently praised by guests as being conveniently located to nightlife and attractions. While some guests reported encountering bugs and varying levels of cleanliness in the rooms, others appreciated the cozy atmosphere and classy bathrooms. Unfortunately, the cleanliness of the hotel falls short according to some guest reviews. The staff received mixed reviews with some guests finding them friendly and accommodating while others found them unhelpful or lying. Overall, the hotel's location and staff are considered to be good and many guests had a wonderful experience.
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Family Friendly Hotel

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Room Types

Deluxe Double or Twin Room Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned double room features a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a wardrobe as well as city views.

Studio Suite Room Providing free toiletries and bathrobes, this studio includes a private bathroom with a bath, a shower and a bidet. The studio features carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, a tea and coffee maker, as well as a wardrobe.

One Bedroom Executive Suite This spacious suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The air-conditioned suite offers a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a dining area as well as city views. The unit offers 2 beds.

One Bedroom Suite This spacious suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite offers a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a dining area as well as city views. The unit offers 2 beds.

One Bedroom Sky Suite This spacious suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite provides a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a dining area as well as city views. The unit offers 2 beds.

The Casita Offering free toiletries and bathrobes, this twin/double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The spacious air-conditioned twin/double room offers a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a wardrobe as well as city views.

The Casita Deluxe Providing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a wardrobe as well as city views. The unit offers 1 bed.

Principal Suite Providing free toiletries and bathrobes, this family room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The spacious air-conditioned family room provides a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a dining area as well as city views. The unit offers 3 beds.

About Makati Palace Hotel

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Guest Reviews

6.8

Rated

Location

If you're looking for a hotel located in the heart of Makati district, Makati Palace Hotel is definitely the one for you. The location is a frequent compliment in guest reviews with many describing it as a good location or conveniently located to nightlife and attractions. The hotel is situated close to everything with several restaurants nearby for dining options. Some guests mention that the location is perfect, while others describe it as the exact area they wanted to be. One guest even exclaims, "location, location, location -- just go down the hotel and you're in the middle of Poblacion." However, it's worth noting that one guest did comment that the location was in a very bad part of town. Overall, if you're planning a trip to enjoy the bustling nightlife and fun attractions of Makati, this hotel's central location is perfect.

Rooms

The Makati Palace Hotel offers spacious and comfortable rooms, although some guests reported encountering bugs during their stay. Some rooms were downgraded and lacked bathtubs, city views and balconies. The rooms contained nice furniture, although some amenities showed signs of aging. Guests reported varying levels of cleanliness with some mentioning cockroach sightings and unpleasant smells. The hotel's website pictures did not accurately reflect the actual rooms. Some guests had issues with the front office staff and others had trouble getting in touch with them. Despite these issues, guests did appreciate the cozy atmosphere and classy bathrooms. The hotel could benefit from updates such as new TV channels and an updated gym.

Cleanliness

Unfortunately, the cleanliness of the Makati Palace Hotel falls short, according to guest reviews. Some have reported old and poorly maintained facilities, while others have mentioned an unpleasant smell with crawling insects and cockroaches infesting the hotel's hallways and some rooms. Some guests have found the carpets, sheets and furniture to be dirty and dusty and some even said they saw roaches crawling around. Despite some reviews stating that the room was tidy, the staff might not be enough to maintain a consistently clean environment. One guest even reported throw pillows that smelled like a woman's private part. If you are traveling to Makati, we suggest considering alternative accommodations to avoid potential discomfort during your stay.

Staff

When it comes to the staff at Makati Palace Hotel, opinions are mixed based on guest reviews. Some guests found the staff to be friendly, helpful and accommodating with quick service response. Others, however, found the front desk and checkout staff to not be hospitable or apologetic. Some guests even mentioned staff members lying or not being friendly upon check-in. On the other hand, there are specific staff members mentioned positively, like Sara as being difficult to talk with, but Dexter and his superior who addressed an issue politely. Overall, the hotel's location and staff are considered to be good and many guests had a wonderful experience.

No, Makati Palace Hotel doesn't have any pool.

Yes, a spa is available at Makati Palace Hotel.

No, Makati Palace Hotel doesn't allow dogs.

Yes, parking facilities are available at Makati Palace Hotel.

No, Makati Palace Hotel doesn't have a gym.

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