One Pacific Place Serviced Residences
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Summary of reviewsOne Pacific Place Serviced Residences is well-regarded for its exceptional and strategic location in the heart of Makati City, providing easy access to various establishments, essential services, business districts and commercial areas. This prime location benefits guests attending exams, particularly at testing centers like Pearson Vue and Trident Tower, which are just a short walk away. Guests appreciate the accessibility to dining options, convenience stores, supermarkets and nearby malls, adding to the overall convenience and making it an excellent choice for both business and leisure travelers.
Although the breakfast offerings have received mixed reviews, many guests found them to be very good and enjoyable. Some highlighted the delicious food as a positive part of their stay. However, the breakfast buffet's simplicity and limited options were criticized with calls for better value for money and improvement in service consistency.
The rooms at One Pacific Place provide a comfortable and cozy experience, often highlighted by their spaciousness, cleanliness and effective air conditioning. Guests appreciate the well-maintained facilities and courteous housekeeping staff, contributing to a pleasant stay. Issues with cleanliness, such as small cockroaches and musty smells in some rooms, were mentioned but are often mitigated by the accommodating and responsive staff who address such concerns promptly.
Cleanliness at the property presents a mixed picture with many reviews praising the clean rooms and reliable cleaning service. However, pests, odors and some maintenance issues have been areas of concern. Despite this, the consistently positive remarks about housekeeping's attentiveness and well-equipped rooms stand out.
The staff at One Pacific Place are generally praised for being friendly, accommodating and courteous. Guests value the professionalism and efficiency of the front desk agents and the helpfulness of the maintenance and security personnel. While there have been occasional lapses in staff behavior, the overall atmosphere is noted to be friendly and helpful.
The wifi connectivity at the hotel has been a common point of frustration for guests with slow and unreliable service frequently mentioned. Improvements in this area could enhance the guest experience significantly.
The pool receives positive feedback for its size and amenities, although some guests found it too cold and were dissatisfied with the service standards. The lack of city views from the pool was also a minor drawback.
One Pacific Place Serviced Residences is seen as family-friendly with spacious rooms that accommodate larger groups and attentive staff who meet specific needs promptly. The pool offers a nice option for family leisure activities, despite minor inconveniences related to in-room amenities and occasional noise from renovations.
Regarding the beds, many guests found them comfortable, particularly in rooms designed for multiple occupants. However, some reported issues such as hard mattresses and thin pillows, along with occasional cleanliness concerns. Despite these drawbacks, most guests managed to have a good night's sleep.
For business travelers, One Pacific Place is ideally located in the Makati Business District, close to key business establishments, making it a practical choice. The proximity to testing centers like Pearson Vue Makati makes it especially convenient for NCLEX candidates, adding to its appeal for those with specific business needs.
Overall, One Pacific Place Serviced Residences offers a blend of convenience, comfort and strategic location, making it a strong option for guests visiting Makati City for business, leisure or exam purposes.
Categories
Although the breakfast offerings have received mixed reviews, many guests found them to be very good and enjoyable. Some highlighted the delicious food as a positive part of their stay. However, the breakfast buffet's simplicity and limited options were criticized with calls for better value for money and improvement in service consistency.
The rooms at One Pacific Place provide a comfortable and cozy experience, often highlighted by their spaciousness, cleanliness and effective air conditioning. Guests appreciate the well-maintained facilities and courteous housekeeping staff, contributing to a pleasant stay. Issues with cleanliness, such as small cockroaches and musty smells in some rooms, were mentioned but are often mitigated by the accommodating and responsive staff who address such concerns promptly.
Cleanliness at the property presents a mixed picture with many reviews praising the clean rooms and reliable cleaning service. However, pests, odors and some maintenance issues have been areas of concern. Despite this, the consistently positive remarks about housekeeping's attentiveness and well-equipped rooms stand out.
The staff at One Pacific Place are generally praised for being friendly, accommodating and courteous. Guests value the professionalism and efficiency of the front desk agents and the helpfulness of the maintenance and security personnel. While there have been occasional lapses in staff behavior, the overall atmosphere is noted to be friendly and helpful.
The wifi connectivity at the hotel has been a common point of frustration for guests with slow and unreliable service frequently mentioned. Improvements in this area could enhance the guest experience significantly.
The pool receives positive feedback for its size and amenities, although some guests found it too cold and were dissatisfied with the service standards. The lack of city views from the pool was also a minor drawback.
One Pacific Place Serviced Residences is seen as family-friendly with spacious rooms that accommodate larger groups and attentive staff who meet specific needs promptly. The pool offers a nice option for family leisure activities, despite minor inconveniences related to in-room amenities and occasional noise from renovations.
Regarding the beds, many guests found them comfortable, particularly in rooms designed for multiple occupants. However, some reported issues such as hard mattresses and thin pillows, along with occasional cleanliness concerns. Despite these drawbacks, most guests managed to have a good night's sleep.
For business travelers, One Pacific Place is ideally located in the Makati Business District, close to key business establishments, making it a practical choice. The proximity to testing centers like Pearson Vue Makati makes it especially convenient for NCLEX candidates, adding to its appeal for those with specific business needs.
Overall, One Pacific Place Serviced Residences offers a blend of convenience, comfort and strategic location, making it a strong option for guests visiting Makati City for business, leisure or exam purposes.
Hotel with Parking
This property offers free parking, with one complimentary parking slot provided per car per room, subject to availability on a first come first serve basis.
Hotel with Gym
One Pacific Place Serviced Residences is known to have a gym.
3-Star Hotel
This serviced residence offers spacious and comfortable rooms. Its location provides easy access to restaurants and coffee shops. The staff are known to be friendly and accommodating.
Hotel with Outdoor Pool
The property features an outdoor 25-meter lap pool, suitable for those looking to swim for exercise, and a children's pool. The pool is open from 7 am to 10 pm.
Hotel with Pool Lap Lanes
Features a pool area where lap swimming can be enjoyed, along with the conveniences of a serviced residence. The location in Salcedo Village is ideal for business travelers.
Hotel for Honeymoon
Family Friendly Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Pool Lap Lanes Outdoor Pool
Hotel with Free Wi-Fi
Business Hotel
Cheap Hotel
Guest Reviews
One Pacific Place Serviced Residences boasts an exceptional location that has received high praise from guests. It is ideally situated in the heart of Makati City, providing easy access to a variety of establishments and essential services. The prime location is particularly beneficial for guests attending exams, as it is in close proximity to popular testing centers like Pearson Vue and Trident Tower, often just a short walk away.
Guests have found the hotel to be conveniently located near numerous dining options, convenience stores, supermarkets and fast food chains, making it easy to grab a quick meal or run errands. The area is also well-connected, allowing visitors to explore nearby malls, cafes and other attractions.
The location's centrality also means it's not far from the airport, which is a bonus for travelers. Moreover, the hotel is lauded for its accessibility to various business districts and commercial areas, which is beneficial for both business and leisure travelers.
Overall, guests appreciate the perfect blend of convenience and comfort that One Pacific Place Serviced Residences offers, making it an excellent choice for those needing proximity to exam venues, business centers and the vibrant lifestyle of Makati City.
Guests at One Pacific Place Serviced Residences have shared mixed feelings about the breakfast offerings. Many found the breakfast to be very good, delicious and quite enjoyable with some highlighting it as a positive part of their stay. However, the breakfast buffet has received criticism for being too simple, limited in options and not worth the additional cost for its quality. Issues such as a lack of variety, delayed opening times and oversalted dishes were also noted. Some guests experienced inconveniences with their paid breakfast not being provided or certain amenities lacking. Despite some positive reports on the quality and service, improvement is needed, particularly in terms of value for money and ensuring consistency in service and food quality.
One Pacific Place Serviced Residences offers a mix of spacious and cozy rooms that many guests find comfortable. The good location and effective air conditioning enhance the overall positive experience. Guests appreciate the clean, well-maintained facilities and the courteous housekeeping staff, which contribute to a pleasant stay. Some rooms also come with a bathtub, which is a nice touch.
However, there are recurring issues with cleanliness, especially concerning small cockroaches found in several rooms and a musty smell in some areas. Concerns have also been raised about the maintenance of certain amenities, such as broken air conditioners and lighting that is too dark. While some rooms offer good value for money and quiet accommodation, others fall short, suffering from these maintenance and pest control issues. The presence of polite and responsive staff mitigates some of these problems with guests sometimes being upgraded or moved to better rooms following complaints. Despite these inconsistencies, many find the rooms comfortable and the location convenient.
One Pacific Place Serviced Residences offers a mixed experience when it comes to their beds. Many guests found the beds to be comfortable with some highlighting the comfort of both the bed and pillows. The beds were particularly praised in rooms designed for multiple occupants with descriptions like perfect for four people. However, there were several criticisms as well. Some guests mentioned issues such as really hard mattresses and super thin pillows, which detracted from their experience. Additionally, several complaints focused on cleanliness concerns, such as stained pillows and bed linen. There were also occasional issues with receiving the correct type of bed as specified in reservations. Despite these drawbacks, the overall sentiment leans towards a good night's sleep being achievable with a bit of adjustment.
One Pacific Place Serviced Residences presents a mixed picture when it comes to cleanliness. Many reviews praise the property for being clean, comfortable and conveniently located, particularly for families and those needing proximity to local exam centers. The rooms are described as clean and accommodating with a consistently reliable cleaning service. Visitors have remarked on the top-notch cleanliness, well-equipped rooms and attentive housekeeping.
However, there are notable concerns. Instances of small cockroaches, unpleasant odors in some rooms and hallways and maintenance issues such as leaking air conditioners are mentioned. Additionally, some rooms are described as not being smoothly clean and there have been occasional complaints about dirty floors and outdated furniture. Some guests experienced issues requiring relocation due to maintenance problems, while others commented on delayed service at the front desk and chaotic conditions during busy times.
Overall, while there are strong points regarding the cleanliness and convenience of One Pacific Place Serviced Residences, attention to pest control, maintenance and consistent cleanliness could enhance guest satisfaction.
The staff at One Pacific Place Serviced Residences has received a mix of feedback, showcasing instances of exceptional customer service alongside occasional lapses. On the positive side, many guests have found the staff to be friendly, accommodating, courteous and attentive with several reviews mentioning the helpful and supportive nature of the security guards and housekeeping personnel. The front desk agents in particular have been highlighted for their professionalism and enthusiasm, efficiently handling check-ins and check-outs and addressing guests' needs promptly.
Guests appreciate the accommodating attitude of the staff, who are often willing to go the extra mile to make sure requests are met, such as providing late check-outs and lending adapters. The attentiveness and responsiveness of the maintenance and engineering teams are also noted.
However, some reviews point out inconsistencies in staff behavior. Instances of unapproachable and rude staff members have been mentioned, along with reports of long waiting times and lack of mindfulness during check-out. There have been specific mentions of incidents where staff were not welcoming or courteous, which impacted the guest experience negatively. Additionally, the noise from staff in the hallways at times has been a disturbance for some guests.
In summary, while the staff at One Pacific Place Serviced Residences generally provide a friendly and helpful atmosphere, there are areas where improvements could be made to ensure consistency and professionalism in all interactions.
The wifi experience at One Pacific Place Serviced Residences presents notable challenges. Guests frequently highlight issues with slow and unreliable internet connectivity, describing instances where the wifi was spotty, intermittent and not accessible in all areas of the room. There were occasions where the connection would turn off sporadically, causing inconvenience. Despite some mentions of the wifi being suitable for limited purposes, many reviews underscore its unreliability, especially for tasks that require stable internet, such as conference calls. The hotel does limit the number of devices that can connect, which adds to the frustration. While there are compliments about the available wifi connection and its positive aspects, the overall sentiment suggests that improvements are needed.
The pool at One Pacific Place Serviced Residences receives mostly positive feedback with many guests highlighting its size, often described as large or big and appreciating its overall amenities. It's noted as a great and nice feature of the hotel. However, some guests found the pool too cold and were disappointed by the service standards. Additionally, a few mentioned that the pool lacks city views. Despite some negative points, the general sentiment reflects a commendable facility within the hotel.
One Pacific Place Serviced Residences offers a family-friendly environment that caters well to those traveling with children. Families of various sizes, including those with young kids, find the rooms spacious and accommodating. Even with a larger guest count, the rooms maintain a commendable level of cleanliness. The hotel staff is attentive, ensuring that specific needs such as providing a baby cot are met promptly, creating a comfortable stay for families.
The two-bed setups are ideal for families of four, providing ample space and convenience. The pool, although not heavily used, provides a nice option for family leisure activities. Despite minor inconveniences like the lack of flatware in rooms and occasional noise from nearby renovations, the overall experience remains positive with staff making efforts to take good care of guests and their families.
One Pacific Place Serviced Residences is strategically situated in the heart of Makati Business District, making it an excellent choice for business travelers. The location is particularly advantageous for those with appointments in the area, as it is close to several key business establishments, including RCBC Plaza. Furthermore, the hotel's proximity to the Pearson Vue Makati testing center makes it a highly convenient option for NCLEX candidates. Multiple reviews highlight the ease of access for those taking exams at Pearson Vue with the testing center being just a short walk away. Overall, One Pacific Place Serviced Residences offers a practical location for business purposes, especially for those with specific needs related to the NCLEX exam.
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Location
Guests have found the hotel to be conveniently located near numerous dining options, convenience stores, supermarkets and fast food chains, making it easy to grab a quick meal or run errands. The area is also well-connected, allowing visitors to explore nearby malls, cafes and other attractions.
The location's centrality also means it's not far from the airport, which is a bonus for travelers. Moreover, the hotel is lauded for its accessibility to various business districts and commercial areas, which is beneficial for both business and leisure travelers.
Overall, guests appreciate the perfect blend of convenience and comfort that One Pacific Place Serviced Residences offers, making it an excellent choice for those needing proximity to exam venues, business centers and the vibrant lifestyle of Makati City.
Breakfast
Rooms
However, there are recurring issues with cleanliness, especially concerning small cockroaches found in several rooms and a musty smell in some areas. Concerns have also been raised about the maintenance of certain amenities, such as broken air conditioners and lighting that is too dark. While some rooms offer good value for money and quiet accommodation, others fall short, suffering from these maintenance and pest control issues. The presence of polite and responsive staff mitigates some of these problems with guests sometimes being upgraded or moved to better rooms following complaints. Despite these inconsistencies, many find the rooms comfortable and the location convenient.
Beds
Cleanliness
However, there are notable concerns. Instances of small cockroaches, unpleasant odors in some rooms and hallways and maintenance issues such as leaking air conditioners are mentioned. Additionally, some rooms are described as not being smoothly clean and there have been occasional complaints about dirty floors and outdated furniture. Some guests experienced issues requiring relocation due to maintenance problems, while others commented on delayed service at the front desk and chaotic conditions during busy times.
Overall, while there are strong points regarding the cleanliness and convenience of One Pacific Place Serviced Residences, attention to pest control, maintenance and consistent cleanliness could enhance guest satisfaction.
Staff
Guests appreciate the accommodating attitude of the staff, who are often willing to go the extra mile to make sure requests are met, such as providing late check-outs and lending adapters. The attentiveness and responsiveness of the maintenance and engineering teams are also noted.
However, some reviews point out inconsistencies in staff behavior. Instances of unapproachable and rude staff members have been mentioned, along with reports of long waiting times and lack of mindfulness during check-out. There have been specific mentions of incidents where staff were not welcoming or courteous, which impacted the guest experience negatively. Additionally, the noise from staff in the hallways at times has been a disturbance for some guests.
In summary, while the staff at One Pacific Place Serviced Residences generally provide a friendly and helpful atmosphere, there are areas where improvements could be made to ensure consistency and professionalism in all interactions.
Wi-Fi
Pool
Family
The two-bed setups are ideal for families of four, providing ample space and convenience. The pool, although not heavily used, provides a nice option for family leisure activities. Despite minor inconveniences like the lack of flatware in rooms and occasional noise from nearby renovations, the overall experience remains positive with staff making efforts to take good care of guests and their families.
Business
Yes, One Pacific Place Serviced Residences has pool(s) that belong to one or more of the following categories: Pool Lap Lanes, Outdoor Pool.
No, a spa isn't available at One Pacific Place Serviced Residences.
No, One Pacific Place Serviced Residences doesn't allow dogs.
Yes, parking facilities are available at One Pacific Place Serviced Residences.
Yes, One Pacific Place Serviced Residences has a gym.
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