The Appart-Hotel Amina Resort & Spa in Marrakech receives high praise from guests, particularly for its exceptional location, friendly staff and excellent breakfast. Situated in the peaceful residential area of Hivernage, the hotel serves as a convenient base for exploring key attractions like Jemaa el Fna Square, Menara Mall and the Medina. The proximity to the airport, shopping centers, restaurants and the railway station is particularly appreciated, as is the safe, quiet neighborhood which offers a serene retreat close to the vibrant city center.
The breakfast at the resort stands out as a highlight, offering a substantial and varied morning meal with options to dine in-room or on a terrace with a magnificent view. Guests frequently commend the quality and variety of the offerings, which include fresh orange juice, pastries, breads, Moroccan pancakes, eggs, yogurt, cereals and more. The attentive and friendly service of the staff enhances the dining experience, though some guests noted the selection could be more varied day-to-day.
Rooms at the Appart-Hotel Amina Resort & Spa are often noted for their spaciousness and cleanliness. Guests find the apartments comfortable and well-equipped for both short and long stays with kitchen facilities and utensils making for a home-like atmosphere. The quiet environment and comfortable bedding contribute to restful stays, while the daily cleaning service upholds high standards of hygiene. Despite some feedback on dated furniture and occasional heating issues, the overall sentiment towards the rooms is positive.
Cleanliness throughout the hotel is consistently praised with guests remarking on the immaculate condition of both apartments and common areas. The attentive daily cleaning services maintain a high level of hygiene and the friendly and helpful staff further enhance the resort's welcoming atmosphere.
The staff at Appart-Hotel Amina Resort & Spa are frequently commended for their exceptional service. Guests appreciate their friendliness, professionalism and attentiveness, noting how the staff often go above and beyond to assist with various needs and inquiries. The personalized attention and warm demeanor significantly contribute to the positive guest experience.
However, the WiFi and pool receive mixed reviews. WiFi connectivity is reliable in the reception area but tends to be inconsistent in the apartments and other areas. Similarly, while the pool is appreciated as a cozy and refreshing space, some guests found the water too cold and noted occasional maintenance issues.
Overall, despite minor drawbacks such as WiFi connectivity and pool temperature, the Appart-Hotel Amina Resort & Spa stands out for its prime location, cleanliness, spacious rooms, excellent breakfast and outstanding staff service, making it a highly recommended destination for travelers visiting Marrakech.
Categories
Pool
Outdoor Pool
Sustainability Journey
4 Star
Outdoor Pool
Room Types
Studio ApartmentThis apartment features a fireplace. Featuring a private entrance, this air-conditioned apartment comprises a kitchen, 1 bedroom and 1 bathroom with a bath and a bidet. The well-equipped kitchen features a stovetop, a refrigerator, kitchenware and an oven. The apartment provides a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit offers 1 bed.
Studio ApartmentThis apartment features a fireplace. Boasting a private entrance, this air-conditioned apartment includes 1 living room, 1 separate bedroom and 1 bathroom with a bath and a bidet. Guests can make meals in the kitchen that has a stovetop, a refrigerator, kitchenware and an oven. Featuring a terrace with garden views, this apartment also offers soundproof walls and a flat-screen TV with cable channels. The unit has 2 beds.
Standard ApartmentThe fireplace is the standout feature of this apartment. Boasting a private entrance, this air-conditioned apartment comes with 1 living room, 1 separate bedroom and 1 bathroom with a bath and a bidet. The well-fitted kitchen has a stovetop, a refrigerator, kitchenware and an oven. Featuring a terrace with garden views, this apartment also features soundproof walls and a flat-screen TV with cable channels. The unit has 2 beds.
Superior ApartmentGuests will have a special experience as this apartment features a fireplace. Featuring a private entrance, this air-conditioned apartment is comprised of 1 living room, 2 separate bedrooms and 1 bathroom with a bath and a bidet. Meals can be prepared in the kitchen, which comes with a stovetop, a refrigerator, kitchenware and an oven. Boasting a terrace with garden views, this apartment also offers soundproof walls and a flat-screen TV with cable channels. The unit offers 4 beds.
Two-Bedroom ApartmentThis apartment features a fireplace. Boasting a private entrance, this air-conditioned apartment features 1 living room, 2 separate bedrooms and 2 bathrooms with a bath and a shower. Guests can make meals in the kitchen that has a stovetop, a refrigerator, kitchenware and an oven. The spacious apartment features soundproof walls, a minibar, a tea and coffee maker, a flat-screen TV with cable channels, as well as garden views. The unit has 4 beds.
Deluxe ApartmentThe fireplace is the standout feature of this apartment. Boasting a private entrance, this air-conditioned apartment features 1 living room, 2 separate bedrooms and 2 bathrooms with a bath and a shower. The well-fitted kitchen has a stovetop, a refrigerator, kitchenware and an oven. The spacious apartment features soundproof walls, a minibar, a tea and coffee maker, a flat-screen TV with cable channels, as well as garden views. The unit has 4 beds.
Guest Reviews
8.3
Very Good
Review Summaries
Location
The Appart-Hotel Amina Resort & Spa in Marrakech is praised for its exceptional location, making it a convenient base for exploring the city. Situated in the pleasant and residential area of Hivernage, the hotel is just a short distance from key attractions such as Jemaa el Fna Square, Menara Mall and the Medina. Guests highlight the hotel's proximity to the airport with just a brief drive required and its walking distance to shopping centers, restaurants and the railway station.
Many reviews emphasize the safe and quiet neighborhood, providing a peaceful retreat without being far from the vibrant city center. The clean and spacious apartments contribute to a comfortable stay with guests appreciating the autonomy offered by the apartment setup. The friendly and superlative staff, along with the quality of the continental breakfast served on the terrace, further enhance the overall experience at this well-located hotel.
Breakfast
At the 'Appart-Hotel Amina Resort & Spa,' breakfast receives high praise from guests. Various reviews highlight the excellent and plentiful nature of the morning meal, frequently described as very complete, hearty and sumptuous. Guests appreciate the flexibility in how and where breakfast is served with options to have it in their room or on the rooftop terrace, both offering a pleasant and timely experience. The terrace, in particular, is noted for providing a magnificent view.
The quality and variety of the breakfast offerings are consistently noted, featuring fresh orange juice, an array of pastries, breads, Moroccan pancakes, eggs, yogurt, cereals, coffee, milk and mint tea. Numerous reviews underscore the friendliness and attentiveness of the staff, enhancing the dining experience.
Despite overwhelmingly positive feedback, there are slight criticisms regarding the variety with some guests mentioning that the selection remains the same daily. Overall, the breakfast at 'Appart-Hotel Amina Resort & Spa' is a standout feature, complementing the stay with its generous portions, diverse offerings and excellent service.
Rooms
Visitors of Appart-Hotel Amina Resort & Spa generally commend the spaciousness and cleanliness of the apartments. Guests found the accommodations comfortable and well-suited for both short and extended stays. The apartments come equipped with necessary kitchen facilities and utensils, which contributed to a home-like atmosphere. Many reviews highlight the convenience of the location for exploring Marrakech on foot.
The bedding is described as comfortable and the quiet environment adds to the overall restful experience. Daily cleaning services are appreciated by guests, maintaining a high standard of cleanliness. Some rooms feature balconies, adding extra space and a pleasant outdoor option. Despite certain feedback on furniture and room décor being somewhat plain or needing renovations, the overall impression remains positive.
The hotel is appreciated for its large, clean rooms and good breakfast offerings. Minor drawbacks include occasional issues with heating and some dated elements in the rooms. Nonetheless, the Appart-Hotel Amina Resort & Spa is frequently praised for its spaciousness, comfort and well-equipped facilities, making it a reliable choice for a stay in Marrakech.
Beds
The reviews for 'Appart-Hotel Amina Resort & Spa' highlight a primarily positive experience regarding the bedding. Guests frequently describe the beds as comfortable and commend the high quality of the bedding. There are multiple mentions of superb bedding and clean, spacious rooms, further enhancing the overall comfort of the stay. The resort’s beds are often noted as being very comfortable with several guests emphasizing their top-notch comfort. However, a few comments suggest that certain room mattresses may be worn out or of lower quality and there were occasional mentions of less comfortable makeshift rooms and paper-thin sheets. Despite these outliers, the general consensus indicates that the resort's bedding contributes significantly to a restful and enjoyable stay. Additionally, guests appreciate the cleanliness, location and excellent service provided by the resort staff.
Cleanliness
Nestled in an ideal location, the 'Appart-Hotel Amina Resort & Spa' receives high praise for its outstanding cleanliness and well-maintained facilities. Guests consistently note the immaculate condition of the apartments and common areas. The establishment features spacious, well-equipped units that are not only clean but also comfortable and quiet. Daily cleaning services ensure rooms and washrooms stay spotless with amenities kept to a high standard of hygiene.
Visitors commend the friendly and attentive staff who contribute significantly to the resort's welcoming atmosphere. The cleanliness of the entire property, including the super clean pool, has been described as impeccable. Many guests appreciated the regular emptying of bins and the thorough job done by the cleaning crew.
The resort's serene and calming atmosphere adds to the pleasant experience, further enhanced by the excellent upkeep of the premises. Despite some remarks about rooms showing slight wear, the overall sentiment leans heavily towards satisfaction with the resort's hygiene and well-maintained environment.
Staff
Appart-Hotel Amina Resort & Spa stands out for its exceptional staff, who are consistently praised across numerous guest reviews. The front desk, cleaning crew and owner are all highlighted for their friendliness, helpfulness and attentiveness. Guests have remarked on the professional, respectful and welcoming demeanor of the entire team, contributing significantly to their positive experiences at the hotel.
Several reviewers noted how the staff went above and beyond to assist with various needs, from providing local tips at the breakfast buffet to promptly addressing any issues that arose. The staff's kindness and availability were frequently mentioned, along with their ability to make guests feel at home.
Special mentions include the staff's responsiveness and the personalized attention given to guest requests. The presence of friendly and caring individuals like Abd Alsasiq adds a personal touch, further enhancing the overall guest experience. The combination of a well-equipped apartment and the warm, attentive service creates a comfortable and inviting environment.
Overall, the friendliness, professionalism and remarkable service of the staff at Appart-Hotel Amina Resort & Spa contribute to making it a highly recommended destination for travelers seeking a pleasant and hassle-free stay.
Wi-Fi
The WiFi experience at Appart-Hotel Amina Resort & Spa has received mixed reviews. While the connection tends to work very well in the reception area, it often falls short in the apartment rooms and other areas like the bathroom and terrace. Some guests have noted that the WiFi signal can be intermittent and quite poor at times with slow speeds and even periods of no connectivity. Those staying further from the router, in particular, might find the connection unreliable. In summary, though there are pockets of good WiFi, consistent access across the entire resort remains a challenge.
Pool
The pool at Appart-Hotel Amina Resort & Spa receives mixed reviews from guests. While many appreciate it as a cozy and lovely space, especially refreshing on hot days, the dominant complaint is the temperature of the water, which many found extremely cold. Although the pool is small and often shaded, some guests still found it clean and adequate for cooling off. Families mentioned that children had fun in it and for some, the pool was a great bonus feature of the hotel. However, there are also mentions of the pool being under maintenance and other facilities like the jacuzzi and hammam not being operational. Despite these drawbacks, when it was functioning, the pool provided a pleasant, albeit chilly, respite for guests.
FAQ
Yes, Appart-Hotel Amina Resort & Spa has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Appart-Hotel Amina Resort & Spa.
No, Appart-Hotel Amina Resort & Spa doesn't allow dogs.
No, parking facilities aren't available at Appart-Hotel Amina Resort & Spa.
No, Appart-Hotel Amina Resort & Spa doesn't have a gym.
