Riad where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No
Do you perform temperature checks upon guests' arrivals? Yes, to all guests
Do you ensure contactless check-in/check-out? Yes, by using an app
Do the hotel's main entrance doors open automatically? No
Can guests access their room entrance directly from outside the hotel without entering the lobby? Yes, all rooms
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes, for 6 hours.
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival? Yes
Are luggage trolleys sanitized after each use? Yes
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? Yes
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? There are no elevators
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? No
Does the hotel operate at a limited capacity? Yes, up to 50% of the rooms can be occupied
Do you allow people who don't stay or work at the hotel to enter its premises? No
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? Yes, New hours: Check-in: 17:00 - Check-out: 11:00
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? Yes
Do you provide disinfecting wipes in each room? Yes
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? Yes
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use physical distancing markers? Yes
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? Yes
If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented? No
Are rugs removed from guest rooms? Yes
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? Yes
Are air purification and sanitization devices installed? Yes, in public areas
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests? No
Do you offer single-serve options instead of buffets for breakfast? Yes
Do you offer contactless delivery for in-room dining? Yes
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? Yes
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? Yes
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes
Is there a doctor available either on-site or on-call? Yes
Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)? Spa
Has the hotel closed during the pandemic? Yes Reopening Date: June, 25 2020
Double/Twin Safari RoomThis air-conditioned room features a satellite TV and an en suite with bathrobes.
Double/Twin Super Junior SuiteThis spacious, air-conditioned suite features a balcony overlooking the pool. Each has a satellite TV and an en suite with bathrobes.
Single Safari RoomFeaturing free toiletries and bathrobes, this single room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned single room features a flat-screen TV with satellite channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as an inner courtyard view. The unit has 1 bed.
Quadruple Safari RoomOffering free toiletries and bathrobes, this quadruple room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned quadruple room offers a flat-screen TV with satellite channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as pool views.
Quadruple Super Junior SuiteThis air-conditioned quadruple room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a balcony with pool views.
Triple Safari RoomOffering free toiletries and bathrobes, this triple room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned triple room offers a flat-screen TV with satellite channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as pool views.
Triple Super Junior SuiteThis air-conditioned triple room includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony with pool views.
Single Super Junior SuiteThis air-conditioned single room includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony with pool views. The unit offers 1 bed.
Superior Double or Twin RoomFeaturing free toiletries and bathrobes, this twin/double room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned twin/double room features a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a wardrobe as well as pool views.
Superior Single RoomFeaturing free toiletries and bathrobes, this single room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned single room features a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a wardrobe as well as pool views. The unit has 1 bed.
Budget Single RoomFeaturing free toiletries and bathrobes, this single room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned single room features a flat-screen TV with satellite channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as pool views. The unit has 1 bed.
Five-Bedroom HouseFeaturing a private entrance, this spacious holiday home also comprises 5 bedrooms, a seating area and 1 bathroom with a walk-in shower and a hairdryer. Guests will find a refrigerator, kitchenware, an oven and a microwave in the fully equipped kitchen. The holiday home also provides guests with a barbecue. This air-conditioned holiday home consists of a dining area, a flat-screen TV with satellite channels a tea and coffee maker and a terrace. The unit offers 10 beds.
Small Single RoomProviding free toiletries and bathrobes, this single room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned single room provides a TV with satellite channels, a tea and coffee maker, a safe deposit box, a tiled floor as well as an inner courtyard view. The unit offers 1 bed.