Marrakech, 48, Riad Zitoune Lakdim, Derb Sidi Bouloukate31.624609,-7.988673(Show on Map)
7.5
Good
+5 Photos
+5 Photos
+ 3 Photos3
Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
Riad Douja in Marrakech boasts an exceptional location, just a minute away from the bustling Jemaa el-Fna square, providing the perfect base for exploring the heart of the Medina. This strategic positioning offers guests easy access to various stores, cafes and key attractions while ensuring a peaceful retreat due to its placement in a quieter area. Guests appreciate the friendly and professional staff that contribute to a cozy and clean environment, enhancing the overall experience.
Breakfast at Riad Douja receives consistent high praise for its plentiful, varied and delicious offerings, often highlighted by the traditional Moroccan style and flavors. The rooftop terrace adds an extra charm to the dining experience, offering a pleasant setting to start the day. Guests frequently commend the kind and attentive service from the staff during breakfast, contributing to a cozy and friendly atmosphere.
The rooms at Riad Douja are largely described as clean, spacious and well-decorated. Guests appreciate the cozy atmosphere and found the dimensions suitable for a family. Despite the absence of air conditioning, rooms remain cool in summer, especially those facing the courtyard. However, some guests noted discomfort with firm mattresses and hard beds and the occasional issues with broken plug outlets and minimal amenities. Cleanliness receives mixed reviews with some guests noting excellent housekeeping while others experienced lapses such as unmade beds.
Riad Douja maintains a high standard of overall cleanliness with rooms and bathrooms frequently praised for their impeccable cleanliness despite being in an older building. The indoor garden adds to the aesthetic charm, making the stay visually pleasing, although isolated incidents regarding pests and hot water issues have been reported.
The staff at Riad Douja are lauded for their exceptional hospitality, marked by their friendliness, attentiveness and willingness to assist with anything guests might need. Their professionalism and genuine warmth make visitors feel at home, further amplifying the inviting and comfortable atmosphere of the Riad. The diligent staff's efforts are a significant factor contributing to a memorable stay for guests.
The free WiFi at Riad Douja is generally reliable, especially on the terrace, but can be inconsistent in certain areas, particularly on the ground floor. The overall internet experience is positive, although some guests may encounter connectivity issues.
While the beds receive mixed reviews with some guests finding them very comfortable and appreciating the big, velvet-pillow adorned beds, others find the mattresses too hard and less comfortable than expected. Despite these varied opinions, the bedding has its strengths, though it may not meet everyone's comfort standards.
Overall, Riad Douja offers an inviting experience with its prime location, delightful breakfast, cleanliness and outstanding staff, although minor discomforts with rooms and beds may arise.
Cheap
Small
Room Types
Standard Single Room with Shared BathroomProviding free toiletries, this single room includes a shared bathroom with a hairdryer. The single room provides a private entrance and a patio. The unit offers 1 bed.
Deluxe Double Room with ShowerThis double room is air-conditioned and has a private bathroom, a private entrance and a patio. The unit has 1 bed.
Triple Room with Private BathroomThis triple room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a patio. The unit has 2 beds.
Comfort Triple Room with ShowerFeaturing free toiletries, this triple room includes a shared bathroom with a shower and a hairdryer. The triple room features a private entrance and a patio. The unit has 2 beds.
Deluxe Double Room with ShowerThis air-conditioned double room is comprised of a flat-screen TV with satellite channels and a private bathroom. The unit has 1 bed.
Double Room with Shared BathroomOffering free toiletries, this double room includes a shared bathroom with a hairdryer. The double room offers a private entrance. The unit has 1 bed.
Quadruple Room with Private BathroomThis air-conditioned quadruple room includes a flat-screen TV with satellite channels and a private bathroom. The unit offers 3 beds.
Triple Room with Private BathroomThis air-conditioned triple room includes a flat-screen TV with satellite channels and a private bathroom. The unit offers 2 beds.
Twin Room with Private BathroomThis air-conditioned twin room is comprised of a flat-screen TV with satellite channels and a private bathroom. The unit has 2 beds.
Standard Double Room with Shared BathroomFeaturing free toiletries, this double room includes a shared bathroom with a shower and a hairdryer. The double room features a private entrance. The unit has 1 bed.
Triple RoomOffering free toiletries, this triple room includes a shared bathroom with a hairdryer. The triple room offers a private entrance and a patio. The unit has 3 beds.
Superior Triple RoomThis triple room is air-conditioned and has a private bathroom, a private entrance and a terrace. The unit has 2 beds.
Deluxe Double RoomProviding free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room provides air conditioning and a private entrance. The unit offers 1 bed.
Standard Twin RoomThis twin room is air-conditioned and has a shared bathroom, a private entrance and a terrace. The unit has 2 beds.
Standard Twin RoomThis twin room is air-conditioned and has a shared bathroom, a private entrance and a terrace. The unit has 2 beds.
Guest Reviews
7.5
Good
Review Summaries
Location
Riad Douja enjoys exceptionally high praise for its prime location. Nestled just a minute away from the vibrant Jemaa el-Fna square, it offers guests an ideal base for exploring the heart of the Medina. The riad's proximity to the bustling square yet its placement in a quiet area ensures a peaceful retreat after a day of sightseeing. This strategic positioning allows for easy access to a variety of stores, cafes and key attractions, making it perfect for those who enjoy walking and wish to immerse themselves in the local culture. Guests particularly commend the friendly and professional staff, who contribute to a cozy and clean environment, further enhancing the overall experience at this superbly located riad.
Breakfast
Breakfast at Riad Douja consistently receives high praise from guests. Many emphasize the plentiful and varied offerings with descriptions such as hearty, substantial and abundant being common. The food is often highlighted as delicious with some specifically enjoying the traditional Moroccan style and flavors.
Guests frequently mention the cozy and friendly atmosphere, noting the kind and attentive service from the staff. The rooftop terrace adds an extra charm to the dining experience, offering a pleasant setting to start the day.
While the breakfast generally gets positive reviews, a few guests expressed a preference for more traditional options over the continental style occasionally served. Despite this, the overall sentiment is that the breakfast is satisfying, tasty and a highlight of the stay at Riad Douja.
Rooms
Riad Douja offers rooms that are largely described as clean, spacious and well-decorated. Many guests appreciated the cozy atmosphere and found the dimensions suitable for a family of four. Rooms are noted to be cool in summer despite the absence of air conditioning and the decor is generally appealing, especially for those with rooms facing the courtyard. However, some visitors found the mattresses uncomfortable and the beds hard. The lack of cooling options, such as air conditioning, was a downside for several guests. Additionally, issues such as broken plug outlets and minimal room amenities detracted from the experience. While the bathrooms were perceived positively by some, others found them less pleasant. Cleanliness and housekeeping services received mixed reviews with some guests noting that their rooms were not cleaned and beds were left unmade. Overall, Riad Douja's rooms offer a pleasant stay if one can overlook minor discomforts.
Beds
The beds at Riad Douja receive mixed reviews regarding their comfort. Some guests find the mattresses to be very comfortable and appreciate the big, comfortable beds which allow for relaxation after exploring the city. There are positive mentions of velvet pillows and the ability to request a change of pillows if needed. However, several guests find the beds and mattresses too hard and not as comfortable as expected. There is also a note that the beds may be narrower than described. Overall, while the bedding has its strengths, it may not meet everyone's comfort standards.
Cleanliness
Riad Douja, located in the heart of Marrakech, offers a blend of cleanliness and comfort that has left guests satisfied. The rooms and bathrooms receive frequent accolades for their impeccable cleanliness. Despite being in an older building with some outdated fixtures, the establishment maintains a high standard of hygiene, ensuring that the spaces are very clean and cozy. The indoor garden adds to the aesthetic charm of the place, making the stay visually pleasing as well.
Guests have highlighted that the overall cleanliness of the Riad is very good with bathrooms frequently noted for being particularly spotless. However, it should be mentioned that a few isolated incidents regarding pests and sporadic hot water issues have been reported. Nevertheless, the clean and spacious rooms, warm towels and pleasant breakfast experiences contribute to an overall positive assessment of the establishment’s cleanliness and service.
Staff
Visitors to Riad Douja can expect an exceptional level of hospitality from an outstanding team. The consistent feedback from guests highlights that the staff are extraordinarily friendly, attentive and always willing to assist with anything guests might need. Reviews frequently commend the kind and helpful nature of the personnel, including the ladies at breakfast and the reception team, making every interaction pleasant and welcoming.
Many guests mention the exceptional customer service provided, noting that the staff are not just performing their duties, but are going above and beyond to ensure a memorable stay. Attentiveness and readiness to help, whether it’s offering tips on tours, explaining local culture or providing necessary information, are repeatedly appreciated.
Additionally, the team at Riad Douja is recognized for their professionalism and genuine warmth, making visitors feel at home. This sense of being well-accommodated is further amplified by the clean, cozy and quiet environment of the Riad, directly attributing to the staff’s dedication and outstanding service.
In summary, the staff at Riad Douja play a pivotal role in creating an inviting and comfortable experience for guests, marked by their kindness, helpfulness and unwavering attentiveness.
Wi-Fi
Riad Douja offers a generally reliable WiFi experience, especially on the terrace where the connection is often great. Guests have reported that the internet works fine in many areas, making it possible to stay connected without major issues. However, the WiFi signal can be inconsistent, depending on the location within the hotel. Certain parts of the ground floor rooms, in particular, have been noted for their poor connection speed and difficulty in catching a signal with some reports of complete disconnection. Therefore, while the overall internet experience is positive, it is advisable to be aware of these occasional connectivity issues.
FAQ
No, Riad Douja doesn't have any pool.
No, a spa isn't available at Riad Douja.
No, Riad Douja doesn't allow dogs.
No, parking facilities aren't available at Riad Douja.
