Hotel Segredos De Vale Manso

Martinchel , , Rua Do Vale Manso S/n (Show on Map)
8.1
Very Good


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Summary of reviewsHotel Segredos De Vale Manso is highly celebrated for its breathtaking location and serene ambiance. Nestled on a scenic hill overlooking the Castelo de Bode dam and its beautiful reservoir, the hotel boasts unparalleled views of the Zêzere River, particularly stunning from the room balconies. The surrounding environment, featuring well-maintained gardens and a charming pool area, offers an idyllic setting for relaxation and connecting with nature. Its proximity to attractions like Tomar adds convenience for leisurely exploration. The peaceful and calm atmosphere contributes significantly to a restful and rejuvenating stay, making it an ideal getaway for families, solo travelers and couples alike.

The breakfast experience at the hotel receives mixed feedback. While many guests appreciate the plentiful variety, quality of the food, including options like soy milk and unique jams and the stunning views from the dining area, others point out areas for improvement. Criticisms include a lack of variety, use of industrial and frozen products, poor quality of coffee and tea and occasional chaotic setups. Despite these, the tranquil ambiance during breakfast remains a universally appreciated aspect.

Dinner at the hotel's restaurant is generally well-regarded with many praising the excellent food quality and service. The cuisine is often described as upscale and well-prepared with a good variety on the menu. The restaurant's pleasant ambiance and reasonable prices further enhance the dining experience. However, some critiques mention the restaurant's occasional closure on Sundays, misleading menus and staffing issues. Overall, the dining experience remains delightful with high standards of meals and service.

The hotel's rooms are spacious and clean, most offering incredible views of the Tagus River and the surrounding reservoir. Guests frequently commend the ample room size, comfort and private balconies. However, some note that the decor and furniture are outdated, heating can be inadequate and bathrooms need renovation. Additionally, the lack of Wi-Fi in rooms and small televisions are points of contention. Despite these drawbacks, room cleanliness and the scenic views contribute positively to the overall experience.

Cleanliness at Hotel Segredos De Vale Manso generally garners praise with rooms and interior areas being frequently described as spotless and well-maintained. The pool area, in particular, is noted for its cleanliness. However, some guests have pointed out issues like dirty carpets, worn towels and occasional insect problems.

The staff at Hotel Segredos De Vale Manso are often highlighted as a major positive aspect of the stay. Guests frequently describe the employees as friendly, welcoming and professional. The attentiveness and helpfulness of the reception, cleaning and dining staff contribute significantly to a pleasant and welcoming atmosphere, despite occasional critiques about the consistency of the reception staff.

On a less positive note, the hotel's Wi-Fi service is a major drawback, frequently described as weak and unstable with many guests unable to access it in their rooms. This is a significant disadvantage in the modern era.

The spa receives mixed reviews with some guests appreciating the relaxing atmosphere while others criticize the facility's maintenance issues, specifically the sauna not reaching expected temperatures and inadequate heating elements. Improvements in these areas could enhance the spa experience significantly.

The gym, although basic and occasionally outdated, provides functional fitness facilities and includes amenities like squash and tennis courts at no extra cost. Issues such as the gym occasionally being closed and lack of hot water in the showers are noted but do not outweigh the convenience it offers.

The pool area is a standout feature, frequently praised for its beauty, maintenance and pleasant ambiance. Guests value the spaciousness and cleanliness, along with the scenic views and added facilities like a sauna and hot tub.

Parking facilities at the hotel are practical and convenient, particularly for guests with electric vehicles. The availability of EV charging stations and ample parking spaces add to the overall convenience, despite a few mentions of the parking lot's limited size and lack of sun protection.

In conclusion, Hotel Segredos De Vale Manso is highly recommended for its exceptional location, serene environment and friendly staff. While there are areas for improvement in breakfast offerings, room updates, Wi-Fi service and spa maintenance, the overall experience, marked by stunning views, a well-maintained pool area and welcoming ambiance, makes it a delightful retreat for those seeking peace and relaxation.
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Hotel with Spa

Family Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

  Panoramic View Pool    Outdoor Pool  


Hotel with Free Wi-Fi

Hotel with Parking

Accessible Hotel

Hotel with Gym

4-Star Hotel

Hotel with Outdoor Pool

Hotel with Panoramic View Pool

Room Types
Double or Twin Room with Lake View Guests will have a special experience as this twin/double room offers a pool with a view. This air-conditioned twin/double room includes a flat-screen TV with satellite channels, a private bathroom as well as a terrace.

Guest Reviews
8.1
Very Good
Location
Nestled amid a stunning natural landscape, Hotel Segredos De Vale Manso is celebrated for its magnificent location and breathtaking views. Guests consistently praise the hotel's placement, highlighting its serene and tranquil setting that offers remarkable opportunities for relaxation and leisure. Perched on a hill overlooking the Castelo de Bode dam and its beautiful reservoir, the hotel boasts unparalleled vistas, particularly from the room balconies, which perfectly capture the serene sunsets over the Zêzere River.

The surrounding environment is idyllic and well-maintained, featuring vast gardens and a charming pool area, making it a picture-perfect spot for unwinding and connecting with nature. The hotel's proximity to attractions like Tomar provides guests with options for pleasant walks and exploration while enjoying a peaceful retreat far from the hustle and bustle of urban centers.

The tranquility and calm atmosphere of the location are often underlined with many guests emphasizing how it contributes to a restful and rejuvenating stay. The establishment’s excellent accessibility adds to its appeal, making it an ideal getaway for families as well as solo travelers and couples seeking a serene escape. The stunning views, combined with a beautifully maintained exterior and high-quality facilities, ensure a delightful experience that many guests look forward to revisiting.

In summary, Hotel Segredos De Vale Manso stands out for its exceptional location, striking natural beauty and the exquisite panoramic views it offers. Perfect for those in search of peace and relaxation, it promises a serene escape enveloped in nature's splendor.

Breakfast
Guest reviews of Hotel Segredos De Vale Manso present a mixed picture of the breakfast experience. Many guests have praised the breakfast for its plentiful variety, quality and the stunning views of the nearby dam enjoyed from the dining area. Particular highlights include a rich buffet with lots of choices, including options for soy milk and unique jams. Some described the breakfast as superb, fantastic and delicious with a good selection that accommodates diverse tastes, such as gluten-free and health-conscious options.

However, despite these positive notes, several guests expressed disappointment and noted areas for improvement. Common critiques included the lack of variety, some industrial and frozen products, the poor quality of coffee and tea machines and the overall breakfast offering falling short of what one would expect from a 4-star hotel. A few guests also mentioned that the breakfast setup was sometimes chaotic with tables not properly set up and food replenishment issues.

In summary, while Hotel Segredos De Vale Manso offers a breakfast experience that many find satisfactory and even excellent in some regards, other guests feel that there are opportunities for significant enhancement, particularly in variety, freshness and maintenance. The scenic views and tranquil ambiance during breakfast remain a universally appreciated aspect.

Dinner
Hotel Segredos De Vale Manso offers a dining experience that is mostly praised by guests for its excellent food and service. Many reviews highlight the high quality and deliciousness of the meals with particular accolades for the dinner served at the hotel's restaurant. The cuisine is often cited as being upscale and well-prepared with a good variety on the menu. Guests appreciate the reasonable prices in relation to the quality of the dishes.

Additionally, the restaurant itself is described as beautiful and offering a pleasant ambiance, often with a view of the dam. The service is frequently mentioned as impeccable and very good, contributing to an overall positive dining experience. Despite a few mentions of the restaurant being expensive or having average food, the majority of feedback leans heavily toward the positive with descriptors like phenomenal, divine and excellent being commonly used.

However, there are some critiques including the restaurant closing on Sundays in July, occasional misleading menus and a lack of staff during dinner times. Despite these issues, it seems that dining at Hotel Segredos De Vale Manso is generally a delightful experience with a high standard of meals and service.

Rooms
Hotel Segredos De Vale Manso offers spacious and clean rooms, most of which boast incredible views of the Tagus River and the surrounding reservoir. Guests frequently appreciated the ample room size and found them to be cozy and comfortable. The private balconies provided a superb place to relax, adding to the overall charm.

The large garden and well-maintained pool area were mentioned repeatedly, making it a delightful spot for outdoor leisure. Despite the simple breakfast, the lovely views of the pool area made for a pleasant start to the day.

However, some aspects of the rooms could use improvement. The decor and furniture were generally found to be outdated with a few guests noting that the furniture was worn out and in need of maintenance. Heating was sometimes inadequate and took a long time to warm up and the rooms occasionally suffered from musty or moldy smells. The bathrooms also showed signs of needing renovation.

Furthermore, the amenities fell short for some visitors; there was no Wi-Fi in the rooms and the televisions were notably small. Cleanliness was generally upheld, despite a few mentions of lapses.

In conclusion, while the hotel's rooms impress with their size and scenic views, attention is needed to update the interiors and improve in-room amenities to meet the expectations of a 4-star establishment.

Beds
At Hotel Segredos De Vale Manso, guest opinions about the beds are mixed but include several positive comments. Many guests found the beds to be comfortable with mentions of very comfortable beds and some expressing satisfaction with the spacious and clean rooms that also feature comfortable mattresses. Others appreciated the good quality of the bedding despite some concerns.

However, several guests noted that improvements could be made. Some beds were described as uncomfortable with specific issues such as hard or noisy mattresses and wobbly frames. There were recurring mentions of single beds being pushed together, which was uncomfortable for couples. Pillows also appeared to be a common point of critique with multiple reviews describing them as uncomfortable or of poor quality.

While some guests enjoyed their restful stays on comfortable beds, a significant number pointed out the need for bed and pillow upgrades to match the overall high standards of the accommodation.

Cleanliness
Hotel Segredos De Vale Manso receives mixed feedback on cleanliness, but generally garners praise for its well-maintained areas. Guests frequently remark that the rooms and interior areas are very clean, spacious and comfortable. Many highlight the hotel's exceptional room cleanliness, noting spotless and neatly arranged accommodations. The pool also stands out for its sparkling cleanliness and regular upkeep, contributing to an overall pleasant stay.

However, there are recurring concerns about specific aspects, such as dirty carpets, worn towels and occasional insect issues. Some reviews mention problems like musty smells and outdated facilities needing maintenance. While clean towels and bed sheets are typically provided, aspects like cleaning-related damages and a lack of thoroughness in certain areas detract from the overall experience. Despite these drawbacks, many guests appreciate the peaceful environment and the helpfulness of the staff.

In summary, while Hotel Segredos De Vale Manso impresses with its cleanliness in most areas, attention to detail and maintenance could further enhance guest satisfaction.

Staff
Visitors to Hotel Segredos De Vale Manso generally found the staff to be a highlight of their stay. Descriptions repeatedly emphasize the friendliness and welcoming nature of the employees, ranging from reception and cleaning staff to those at the restaurant and breakfast service. Guests noted that the staff were not only kind and attentive but also professional and efficient in their duties.

There were numerous mentions of the impeccable behavior of both reception and cleaning staff with many reviews focusing on their helpfulness and availability, even in situations requiring extra effort, like late-night arrivals. The breakfast service received particular praise for its quality and the attentiveness of the team.

However, a few guests pointed out negative experiences with some members of the reception staff, suggesting a need for better training and consistency. Despite these occasional issues, the overall sentiment remained positive with the majority of reviewers expressing satisfaction with the hospitality and service they received.

In summary, while some staffing challenges were noted, the general friendliness and professionalism of the staff at Hotel Segredos De Vale Manso stood out, contributing significantly to a pleasant and welcoming stay for most guests.

Wi-Fi
Hotel Segredos De Vale Manso has received numerous guest reviews highlighting significant issues with its WiFi service. The network often proves to be extremely weak with many reporting no access at all in their rooms. The problem seems to persist across various areas of the hotel, including the dining room and other common areas. Despite being complimentary, the WiFi service is frequently described as unstable with constant disconnections and incredibly slow speeds. Guests have noted the hotel's inability to fix these issues despite repeated complaints. In an era where reliable internet is a staple, this limitation stands out as a major drawback for potential visitors.

Spa
Hotel Segredos De Vale Manso offers a spa experience that receives mixed reviews from guests. While many found the spa to be a relaxing and great addition to their stay, there are notable criticisms that need to be addressed. The biggest issue appears to be the sauna, which often fails to reach the expected temperature of 65 degrees, sometimes only heating up to 44 degrees. Additionally, maintenance problems were reported with only 2 out of 6 heaters functioning properly.

Guests also noted that some rooms did not have a sauna as advertised. There were comments about the price and location being key reasons for choosing the hotel, though they were disappointed when the spa failed to meet their expectations. On a positive note, the wellness area where massages are offered was appreciated, although it was recommended that these services be moved indoors during winter for better comfort. Despite some high prices, the overall spa experience was praised for its relaxing atmosphere. The hotel could improve by addressing the maintenance issues and providing clearer information about spa amenities.

Gym
Hotel Segredos De Vale Manso offers a gym area that, while basic, provides functional fitness facilities for guests. The gym includes a variety of machines, though some guests noted they could benefit from an update as the equipment appears outdated and rusty. Despite its small size, visitors found the gym adequately equipped to meet their exercise needs. Additional amenities such as squash and tennis facilities are included at no extra cost, enhancing the overall value. The sauna is another feature available to guests. However, some reviews pointed out issues such as the gym occasionally being closed and the absence of hot water in the showers. Despite these drawbacks, the gym remains a useful and practical option for fitness enthusiasts staying at the hotel.

Pool
Hotel Segredos De Vale Manso offers a pool area that consistently garners positive feedback from guests. The pool, described as beautiful, very pleasant and well-maintained, is a standout feature of the hotel. Accompanied by a well-kept garden with sunny lawns and plenty of outdoor space, it provides a refreshing and inviting environment for relaxation. The pool itself is large, clean and even on less sunny days, the water remains almost warm.

For those who appreciate an expansive swimming area, the pool's generous size and the ample sunbathing space with sunbeds are particularly notable. The addition of a sauna and a hot tub enhances the outdoor relaxation experience. While some reviews mentioned the pool needing improvements and having outdated aspects, the overall consensus affirms the pool's excellence, often described as 5-star quality and fantastic.

Guests also value the pool's tranquility, coupled with the scenic views of the dam, adding to the serene ambiance. Perfect for families, the pool area is frequently highlighted for its comfort and accommodating facilities. Though a few noted the pool could be icy cold, the majority found the temperature comfortable and the overall experience superb, deeming it an excellent spot to unwind.

Parking
Hotel Segredos De Vale Manso offers a variety of parking options that cater to different needs, including electric vehicle (EV) charging stations. Guests have noted that the hotel provides free parking places for EVs and has chargers available for hybrid and electric cars, which is a notable convenience. The parking areas are described as ample and easy to access with some private and secure parking spots available. Although there are mentions of the parking lot being a bit small and lacking sun protection, the overall sentiment highlights the practicality and benefits of the parking facilities.

Family
Nestled in the serene embrace of nature, Hotel Segredos De Vale Manso offers a tranquil retreat perfect for families seeking a peaceful getaway. The hotel is praised for its family-friendly atmosphere with comfortable accommodations that cater to families of all sizes. Many guests have remarked on the warm, familial treatment from the staff, making everyone feel right at home.

While the overall facilities may be a bit dated, they still provide a comfortable and welcoming environment for guests. The spa area is a highlight, offering enjoyable activities for both relaxation and amusement. Despite fewer amenities during the low season, the hotel’s pleasant and expansive space compensates for it, making it an excellent spot for recharging and relaxation.

Overall, it’s a destination where families can truly unwind and enjoy quality time together amidst the beauty of nature.

4 Star
Hotel Segredos De Vale Manso has received mixed reviews, particularly in relation to its four-star rating and the quality of its facilities and services. Many guests expressed disappointment, stating that the hotel has not been updated since its prime in the early 90s. The outdated and worn-out furniture, along with sunken mattresses and old carpeted floors, were frequently mentioned concerns. The air conditioning was noted to be noisy and room comfort fell short of expectations for a four-star establishment.

Breakfast service was another area of criticism with reviewers highlighting delays in replenishment and the overall quality being deemed weak for a four-star hotel. The meal quality, in general, did not meet the standards anticipated from such a rating. Additionally, there were comments about the lack of essential amenities, such as water bottles and sufficiently sized televisions.

Overall, while the hotel has the basic facilities and amenities of a four-star rating, guests repeatedly felt that the experience did not match up to the promised standard, prompting a need for significant improvements in both infrastructure and service quality.

Outdoor Pool
Hotel Segredos De Vale Manso offers guests a delightful experience with its well-maintained garden and spacious outdoor pool area. Those who have stayed there frequently praise the superb infinity pool and the meticulously kept grounds, including the lush lawns and gardens that complement the swimming facilities. Visitors often highlight the cleanliness and size of the pool, describing it as super clean and huge. Sunbeds around the pool provide a perfect spot to relax and soak up the stunning views of Rio. The outdoor pool, accompanied by a sauna, is available for free use, adding to the appeal of this tranquil retreat. However, it's worth noting that some guests mention the pool water can be rather cold. Despite this, the overall consensus is that the outdoor pool area is a magnificent and well-cared-for feature of the hotel, contributing significantly to the enjoyment of their stay.

Romantic
Hotel Segredos De Vale Manso offers a quintessential romantic retreat, perfect for couples looking to escape the everyday routine. The serene and quiet atmosphere, accented by the croaking of frogs from the nearby lake, creates an idyllic backdrop for relaxation. Guests have praised the stunning view from their balconies, often enjoyed with a gorgeous sunset and a glass of wine. The hotel’s romantic scenery and pleasant ambiance make it a fantastic spot for recharging and a memorable couple's experience. The overall atmosphere is inviting and romantic, making it a destination many are eager to return to.


Yes, Hotel Segredos De Vale Manso has pool(s) that belong to one or more of the following categories: Panoramic View Pool, Outdoor Pool.

Yes, a spa is available at Hotel Segredos De Vale Manso.

No, Hotel Segredos De Vale Manso doesn't allow dogs.

Yes, parking facilities are available at Hotel Segredos De Vale Manso.

Yes, Hotel Segredos De Vale Manso has a gym.

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