Al Safwah Hotel Third Tower 3

Mecca, Ajyad Street21.419582,39.826614(Show on Map)

8.3

Very Good

+5 Photos

+ 3 Photos3

Checkin - Checkout datesWed, 29 Jul - Thu, 30 Jul29 Jul - 30 Jul

Info

Summary of reviews

Al Safwah Hotel Third Tower 3 is highly commended for its prime location, offering exceptional proximity to the Masjid al-Haram. This accessibility makes it a preferred choice for guests visiting for religious purposes, with easy walking access to key gates of the sanctuary. The hotel is complemented by the friendly and professional staff who are often praised for their helpfulness and attentiveness, contributing positively to the overall guest experience. The breakfast service at Al Safwah Hotel is generally well-received, especially for its variety and quality, though it sees room for improvement in terms of consistency and service efficiency during peak periods. The hotel rooms are appreciated for their cleanliness and spaciousness, with comfortable and serene environments featuring views of the Haram or the city, enhancing guests' stays. While there are minor critiques related to outdated furnishings and occasional lighting issues in some rooms, the hotel's satisfactory cleanliness and quick room service are consistent highlights. Families find the accommodations convenient, catered with essential facilities, though comfort could be enhanced in certain aspects like room service responsiveness and the hotel layout. Guests appreciate the free Wi-Fi, though consistency and signal strength need attention. The hotel's luxurious ambiance is noted, although certain elements such as bathroom design and decor might not fully meet five-star expectations. Overall, Al Safwah Hotel Third Tower 3 offers a favorable option based on location, service, and room quality, with room for enhancements to meet the full expectations of a luxury stay.

Categories

5 Star

Part of the Al Safwah complex on Ajyad Street, this hotel provides accommodations with close proximity to the Grand Mosque. Its location is advantageous for pilgrims seeking easy access to the Haram.

Luxury

Family

Small

Room Types

Standard Double or Twin RoomOffering free toiletries, this twin/double room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious twin/double room offers air conditioning, a minibar, a tea and coffee maker, a seating area, as well as a flat-screen TV with satellite channels. The unit has 2 beds.

Deluxe Double RoomFeaturing free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious double room features air conditioning, a minibar, a tea and coffee maker, a seating area, as well as a flat-screen TV with satellite channels. The unit has 2 beds.

Studio with City ViewProviding free toiletries, this studio includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned studio provides a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a seating area as well as city views. The unit offers 2 beds.

Deluxe Double or Twin Room with City ViewFeaturing free toiletries, this twin/double room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious twin/double room features air conditioning, a minibar, a tea and coffee maker, a wardrobe and a flat-screen TV with satellite channels. The unit has 2 beds.

Triple Room with City ViewFeaturing free toiletries, this triple room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned triple room features a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a seating area as well as city views. The unit has 3 beds.

Quadruple RoomProviding free toiletries, this quadruple room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned quadruple room provides a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a wardrobe as well as city views. The unit offers 4 beds.

About Al Safwah Hotel Third Tower 3

Registry or License or Notification Number: 10007681, 4031290595

Guest Reviews

8.3

Very Good

Review Summaries

Location

The location of Al Safwah Hotel Third Tower 3 has consistently received praise for its exceptionally convenient access to the Masjid al-Haram. Guests have emphasized the hotel's proximity to the sanctuary, making it an ideal choice for those visiting for religious purposes. The hotel is strategically positioned near the mosque, offering guests an easier and faster route to the holy site than many other options, including some clock tower hotels. Residents appreciate being only a short walk away from the Abdul Aziz Gate, Omra Gate, and Ajyad Gate, all providing direct access to the sanctuary's courtyards. This beneficial location greatly serves families, kids, and older visitors due to its proximity and ease of access. Besides its advantageous position, the hotel is noted for its cleanliness and the helpfulness of the staff, enhancing the overall guest experience. While some mention challenges such as parking and navigating the towers, the prime location remains a highlight, described as perfect for those attending prayers at the Holy Mosque. Additionally, guests have noted reasonable prices and the hotel's adjacency to services and dining options, further complementing its desirable locale.

Breakfast

The breakfast experience at Al Safwah Hotel Third Tower 3 has garnered mixed reviews, with several aspects praised by guests. Many have appreciated the variety and quality of the breakfast buffet, highlighting the diverse options available, particularly during Ramadan. The buffet setting serves a range of cuisines and is generally considered to have excellent and plentiful options, especially at the Zamzam restaurant within the hotel, where the service has been noted positively. Guests have enjoyed the opportunity to select from multiple dining locations, adding flexibility to their stay. The proximity to Al Haram enhances the appeal of breakfast, adding convenience for those visiting this significant site. Some guests emphasized the delightful and delicious aspects of the breakfast, acknowledging both the taste and presentation, while noting that it caters well to different nationalities. The inclusion of live cooking stations, such as an omelette counter, was a favorite among visitors, allowing for customized meals that add a personal touch to the dining experience. Conversely, certain reviews remarked on areas needing improvement, citing a lack of variation in the menu and, at times, the quality of specific dishes. Issues like cramped seating and service speed during busy periods were pointed out, indicating potential room for enhancement in the overall breakfast service. Despite these critiques, the breakfast is viewed as a noteworthy component of the stay, celebrated for its abundant choices and distinct flavors.

Rooms

Al Safwah Hotel Third Tower 3 offers a convenient location, just steps away from the Grand Mosque, making it an ideal choice for those attending prayers. Guests generally appreciate the cleanliness and spaciousness of the rooms, often describing them as neat, well-organized, and comfortable. Many rooms are equipped with extra beds, making them suitable for families. The hotel's proximity to shopping and dining facilities adds to its appeal for those looking to combine their spiritual journey with leisurely pursuits. Room service receives praise for being quick and efficient, and the staff are frequently noted for their professionalism. Many guests also enjoy serene environments in their rooms with views of the Haram or city, further enhancing their stay. Speakers connected to the mosque’s broadcast allow guests to pray in the privacy of their rooms. However, some reviews highlight issues such as outdated furniture and insufficient lighting. While some rooms are equipped with modern amenities, others fall short of expectations, with guests reporting uncomfortable beds and cramped bathrooms. Certain areas require more attention to cleanliness, and the furnishings could benefit from upgrades. Despite these minor inconveniences, Al Safwah Hotel Third Tower 3 remains a favorable option for many visitors due to its location and overall room quality.

Beds

Al Safwah Hotel Third Tower 3 garners varied opinions concerning its beds. Many guests find the beds to be comfortable, offering a restful sleeping experience. While some appreciate the coziness, there is a notable concern about the bed's height, which several guests describe as unusually high and occasionally inconsistent. This aspect seems to compromise the overall comfort. Additionally, some guests report the mattresses as being too hard or old, with pillows occasionally lacking comfort. Despite these drawbacks, the hotel manages to provide a comfortable bedding experience for a portion of its guests, though improvements in mattress quality and bed linens might enhance the experience further.

Cleanliness

Al Safwah Hotel Third Tower offers a convenient location close to the Grand Mosque, making it an ideal choice for those visiting the Haram for prayers. Guests frequently praise the hotel's proximity, which facilitates easy access to spiritual activities. The hotel is noted for its cleanliness, particularly in the rooms, with several reviews highlighting the spaciousness and comfort they provide. Many guests commend the high standard of cleanliness and the tidy environment, which contributes to an overall sense of tranquility and comfort during their stay. The staff at Al Safwah Hotel are often described as friendly and helpful, providing attentive reception services that enhance the guest experience. There's a consistent appreciation for the exceptional service and the ability to accommodate guests' needs efficiently. Breakfast is also positively reviewed by some guests, enhancing the overall experience. Nevertheless, some critical points arise regarding specific areas within the hotel, such as the bathrooms, where cleanliness and outdated decor are noted issues. There are occasional remarks about a lack of cleanliness in less visible areas and in some dining facilities, with a suggestion that the cleaning standards in these instances could be improved. Additionally, the age of some furniture and decor does not meet expectations for luxury accommodation, with suggestions for updates to enhance comfort. Despite these issues, the hotel's location and overall clean environment make it a favorable option for many travelers seeking proximity to the Haram and reliable service.

Staff

The staff at Al Safwah Hotel Third Tower 3 consistently impress guests with their outstanding professionalism and friendly demeanor. Guests frequently praise the reception team for their exceptional commitment and respectful greetings, highlighting individuals like Mr. Hossam Hassan, Mr. Fahd Al-Asiri, Mr. Maan Al-Otaibi, and Mr. Bandar Al-Yamani for their remarkable assistance and cooperation. The hotel staff is noted for being incredibly helpful, accommodating, and polite, even amidst heavy crowds. The team extends hospitality offerings such as room services and upgrades, demonstrating their eagerness to go above and beyond in ensuring guest comfort. Interactions with the staff are characterized by elegance and kindness, with their flexibility regarding check-in and check-out timings adding to the positive experience. The staff's dedication to service is apparent, from reception to cleaning personnel and buffet attendants. They are described as respectful, polite, and quick to respond to requests, contributing to a pleasant stay at the hotel. While there are minor critiques, such as language barriers among some reception staff and isolated instances of unsympathetic behavior, the overall impression is overwhelmingly positive. The harmonious atmosphere created by the cooperative and friendly staff, along with their excellent service close to the holy shrine, encourages guests to return.

Wi-Fi

The Wi-Fi experience at Al Safwah Hotel Third Tower 3 is mixed, with some positive feedback amidst several challenges. Guests appreciated the availability of free Wi-Fi, noting occasions where the service was commendable. However, it seems that the connectivity is inconsistent; many guests reported weak or non-existent signals, particularly within rooms or specific floors. The internet speed and reliability appear to fluctuate, often resulting in slow or entirely absent connections. Additionally, some guests found the Wi-Fi service to be unclear and potentially unsafe, and experienced difficulties with room access. Overall, while the hotel offers free Wi-Fi, improvements in consistency and signal strength would enhance guest satisfaction.

Family

Al Safwah Hotel Third Tower offers a mixed experience for families traveling with kids. Many guests appreciate the convenience of its location, especially its proximity to the Haram and the ease of accessing the prayer facilities directly from the hotel, making it particularly appealing for families visiting for religious purposes like Omra. The rooms are spacious with great views, and essential traveler needs are well-catered for, including the provision of a prayer rug, Quran, and a special bed for children, which seems to delight younger guests. However, some aspects may not suit all families. The hotel layout includes separate sitting areas which some find suitable for family needs, but others feel the family experience is somewhat lacking in comfort. There have been mentions of weak lighting and issues with room service responsiveness, which may affect guest satisfaction. Also, logistical aspects such as an employee desk positioned near certain rooms can be bothersome. Despite these challenges, with all necessary amenities available, the hotel can still be a viable option for those prioritizing location and accommodation size.

5 Star

Al Safwah Hotel Third Tower 3 has left guests with mixed impressions regarding its five-star rating and services. While guests appreciate the hotel's strategic location near the Haram and commend the courteous staff, many express concerns about the facilities not meeting the expected five-star standards. The breakfast offerings, in particular, have been highlighted as below the level of neighboring establishments, lacking the variety and quality anticipated from a high-tier hotel. Room cleanliness and overall presentation have similarly been a point of contention, with expectations for more thorough preparation prior to guest arrival. Although the staff's hospitality is a noted strength, the consensus among reviewers suggests that the hotel falls short of its five-star designation, aligning more closely with a three-star experience.

Luxury

Al Safwah Hotel Third Tower 3 is recognized for providing a luxurious experience, largely due to its excellent facilities, services, and comfort. Guests commend the attentive and courteous employees, contributing to an elegant service that enhances the stay. Despite its luxurious ambiance, areas for improvement have been noted. The room interiors, though featuring luxurious furniture, include furnishings that appear dated and older than expected in a five-star hotel. Bathrooms are described as small and lacking accommodations for individuals with disabilities, which might detract from the overall luxurious feel. The hotel's focus on abundant food offerings results in substantial food waste, suggesting a potential need for improvement in this area. Breakfast options were not up to the expectations set by the hotel's price point. While the hotel successfully creates a luxurious atmosphere in many aspects, there remain opportunities to elevate the guest experience further.

FAQ

No, Al Safwah Hotel Third Tower 3 doesn't have any pool.

No, a spa isn't available at Al Safwah Hotel Third Tower 3.

No, Al Safwah Hotel Third Tower 3 doesn't allow dogs.

No, parking facilities aren't available at Al Safwah Hotel Third Tower 3.

No, Al Safwah Hotel Third Tower 3 doesn't have a gym.

Location

More Options