Grand Hyatt Melbourne

Melbourne , , 123 Collins Street (Show on Map)


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Summary of reviewsThe Grand Hyatt Melbourne is a luxurious and elegant hotel located in the heart of Melbourne's CBD, making it the perfect choice for those looking to explore the city's best dining, shopping and attractions. Guests rave about the amazing breakfast buffet, superb dinner experience and comfortable and spacious rooms with stunning views of the Yarra River or the CBD area. The hotel's staff are highly praised for their exceptional customer service with many guests feeling like VIPs. The pool is a great spot for relaxation and fun, although some areas could use an update and revamp. While some guests feel that the rooms could use a refresh, they are still described as neat and comfortable. Overall, the Grand Hyatt Melbourne is highly recommended for its great location, luxurious accommodations and exceptional customer service.
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Hotel for Honeymoon
Luxurious, stylish and comfortable, this hotel's suites are nothing short of ideal to spend the most unique and memorable honeymoon experience with your loved one.

Luxury Hotel

Eco Friendly Hotel

Hotel with Spa
Spa facilities:
Indoor pool(s)
Heated pool(s)
Private massage and treatment room(s)
Sauna(s)
Steam room(s) / Hammam(s)
Hot tub(s) / Jacuzzi(s)
Fitness area
Answers last updated by Grand Hyatt Melbourne

Family Friendly Hotel

Romantic Hotel

Hotel near Nightlife Spots

Hotel with Swimming Pool

  Indoor Pool  


Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

Hotel with Tennis Courts

5-Star Hotel

Skyscraper Hotel

Hotel with Indoor Pool

Room Types
Twin Room - Club Access Perched on the top levels of the hotel, this contemporary 33-sq.-metre guestroom gives you access to the exclusive Grand Club Lounge, perfect for business or simply relaxing. The Club Twin Room features two plush single beds facing floor-to-ceiling city views, stunning Italian marble bathroom with separate tub and shower, plus a modern work and lounge area. Enjoy café style coffee and your own personal music selection with Nespresso coffee machines and iPod docking stations in all Club rooms. Located on level 31, Grand Club Lounge offers sweeping views of Melbourne’s skyline. The Lounge is open from 8:00 am to 8:00 pm and serves all-day refreshments, including tea, coffee and soft drinks.

Deluxe King Room - Club Access Perched on the top levels of the hotel, this guestroom gives you access to the exclusive Grand Club Lounge. The spacious room offers contemporary luxury enhanced by oversized floor-to-ceiling windows overlooking the bustling city centre. A stunning Italian marble bathroom with separate tub and shower is complemented by a modern work and lounge area. Enjoy café style coffee and your own personal music selection with Nespresso coffee machines and iPod docking stations in all Club rooms. Located on level 31, Grand Club Lounge offers sweeping views of Melbourne’s skyline. The Lounge is open from 8:00 am to 8:00 pm and serves all-day refreshments, including tea, coffee and soft drinks.

King Room with River View - Club Access Perched on the top levels of the hotel, this contemporary 34-sq.-metre guestroom gives you access to the exclusive Grand Club Lounge, perfect for business or simply relaxing. The Club View King Room features a plush king bed facing floor-to-ceiling picturesque Yarra River views, stunning Italian marble bathroom with separate tub and shower, plus a modern work and lounge area. Enjoy café style coffee and your own personal music selection with Nespresso coffee machines and iPod docking stations in all Club rooms. Located on level 31, Grand Club Lounge offers sweeping views of Melbourne’s skyline. The Lounge is open from 8:00 am to 8:00 pm and serves all-day refreshments, including tea, coffee and soft drinks.

Twin Room with River View - Club Access Perched on the top levels of the hotel, this contemporary guestroom gives you access to the exclusive Grand Club Lounge. The Club View Twin Room features two plush single beds facing floor-to-ceiling picturesque Yarra River views, stunning Italian marble bathroom with separate tub and shower, plus a modern work and lounge area. Enjoy café style coffee and your own personal music selection with Nespresso coffee machines and iPod docking stations in all Club rooms. Located on level 31, Grand Club Lounge offers sweeping views of Melbourne’s skyline. The Lounge is open from 8:00 am to 8:00 pm and serves all-day refreshments, including tea, coffee and soft drinks.

Diplomatic Suite Immerse yourself in five-star elegance where your every whim is catered for in the expansive 141-sq.-metre Diplomatic Suite. Enjoy unparalleled luxury with stunning Yarra River and city views, luxurious master bedroom with plush king bed, open living and dining area, plus a separate office space. This suite also features an opulent marble bathroom with two walk-in showers and sunken spa tub overlooking the Yarra River. The residential room design of hushed tones complemented by bespoke furniture creates a picture-perfect setting in which to relax.

King Room with River View This contemporary guestroom features a luxurious king bed facing floor-to-ceiling views of the city skyline or picturesque Yarra River. A modern work and lounge area is complemented by a stunning Italian marble bathroom with separate bath tub and shower.

Twin Room with River View This contemporary 34-sq.-metre guestroom features two single beds facing floor-to-ceiling views of the picturesque Yarra River. A modern work and lounge area is complemented by a stunning Italian marble bathroom with separate bath tub and shower.

King Room - Club Access This contemporary guestroom gives you access to the exclusive Grand Club Lounge. This room features a plush king room facing floor-to-ceiling city views, stunning Italian marble bathroom with separate tub and shower, plus a modern work and lounge area. Enjoy café style coffee and your own personal music selection with Nespresso coffee machines and iPod docking stations in all Club rooms. Located on level 31, Grand Club Lounge offers sweeping views of Melbourne’s skyline. The Lounge is open from 8:00 am to 8:00 pm and serves all-day refreshments, including tea, coffee and soft drinks.

Deluxe King Room Located in a prime position on the corner of the accommodation tower, this spacious guestroom offers 36-sq.-metres of contemporary luxury enhanced by oversized floor-to-ceiling windows with sweeping city skyline views. Also enjoy a stunning marble bathroom with separate bath tub and shower, plush king bed and modern work and lounge area.

Grand King Suite Spacious and luxurious suite features panoramic views of Melbourne City. Comes with a separate living/dining area and has a spa bath in the en suite bathroom. Receive a full buffet breakfast served in Collins Kitchen. Please note that the price is based on 2 guests. Maximum occupancy is 3 (see Hotel Policies).

King Room This modern guestroom features a luxurious king size bed facing floor-to-ceiling views of Melbourne’s skyline. The contemporary residential room design offers a modern living area. Enjoy the stunning Italian marble bathroom with separate deep soaking bath tub and shower.

King Room with Spa Bath Enjoy a luxurious in-room spa experience in this spacious 43-sq.-metre guestroom. Highlights include the Italian marble bathroom with a deep soaking spa tub and walk-in shower. A modern work and lounge area facing floor-to-ceiling views of Melbourne’s skyline completes the room.

Twin Room This modern guestroom features a 2 single beds facing floor-to-ceiling views of Melbourne’s skyline. The contemporary residential room design offers a modern living area. Enjoy the stunning Italian marble bathroom with separate deep soaking bath tub and shower.

King Room with City View Offering free toiletries, this triple room includes a private bathroom with a hairdryer. The spacious triple room offers air conditioning, a minibar, a tea and coffee maker, a seating area and a flat-screen TV with cable channels. The unit has 1 bed.

About Grand Hyatt Melbourne
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Guest Reviews
8.6
Very Good
Location
Guests of the Grand Hyatt Melbourne rave about the hotel's prime CBD location, which is ideal for a luxurious stay with easy access to Melbourne's best dining, shopping and attractions. With scenic city views and proximity to the MCG/Rod Laver, Regent Theatre, Federation Square and top quality restaurants, the hotel is perfectly located on Collins Street close to theaters and tram lines. Many guests appreciate the excellent location of the hotel, which is central to some of Melbourne's best cafes and restaurants. The hotel is in a great location, right in the heart of the city and is a great choice for those looking to explore everywhere and enjoy a bit of luxury during their stay in Melbourne.

Breakfast
If you're looking for a hotel with a great breakfast spread, look no further than the Grand Hyatt Melbourne. Guests raved about the amazing, fabulous and superb breakfast options available with the buffet breakfast hands down the best they've had. With plenty of options in both food and drink and outstanding choices, breakfast was a culinary experience in itself. Though some guests noted a lack of bacon in the club room, overall the breakfast buffet had a great selection and was truly sensational. Additionally, the hotel offers great room service and a nice selection of food options onsite. The only downside mentioned was that the rooms are a bit old and could use a revamp, but the quality of the breakfast more than made up for it. Overall, the Grand Hyatt Melbourne is worth visiting for their amazing breakfast alone.

Dinner
Guests have been delighted with the dinner experience at the Grand Hyatt Melbourne. The beautifully cooked food has impressed diners, who were equally pleased with the ambience of the Collins Restaurant onsite. Though breakfasts were noted as expensive, dinner was a hit with guests. Some found the prices slightly overpriced, but overall, the food was excellent. While the Sunday night dinner menu was a bit limited, it did not detract from the great dinner experience had by guests. The only area of improvement mentioned was that the two bars could use more experienced bar tenders. Overall, guests highly recommend the dinner experience at the Grand Hyatt Melbourne.

Rooms
The Grand Hyatt Melbourne boasts luxurious accommodations that are both beautiful and clean. Guests rave about the comfortable and spacious rooms, featuring amenities like coffee machines, irons, hair dryers and drinkware. Many of the rooms offer stunning views of the Yarra River or the CBD area. Despite some minor complaints about the rooms feeling outdated or in need of a refresh, overall the rooms are described as very clean and comfortable with super comfortable beds. The bathrooms are also praised for their beauty and good size. The facilities of the hotel as a whole are said to be wonderful with awesome views from the club lounge and great bathroom amenities. The only downside is that some guests wished there were more drawers in the room and there were some reported tapware/plumbing issues. But overall, the Grand Hyatt Melbourne offers a luxurious and spacious stay with amazing room service and buffet breakfast.

Beds
If you're looking for a hotel with exceptional beds, look no further than the Grand Hyatt Melbourne. Many guests rave about the comfortable and comfy beds, describing them as the best and like sleeping on a cloud. The pillows are also a highlight with several guests proclaiming them as amazing or divine. While some reviewers did mention a preference for firmer beds, overall guests found the beds to be very comfortable with phrases such as "super comfortable" and "amazingly comfortable" being used to describe them. The only negative feedback regarding the beds was one guest waking up with a sore lower back each morning, but this seems to be the exception rather than the rule. Overall, the beds and pillows are a definite highlight of the hotel and will make for a comfortable night's sleep during your stay.

Cleanliness
The Grand Hyatt Melbourne is a clean and comfortable hotel with beautiful and relaxing rooms. The facilities are fantastic and the quality of products in the bathroom is excellent. Guests appreciate the spacious and comfortable beds. Overall, the atmosphere and cleanliness of the hotel are praised with the environmental cleaning of the rooms being particularly well-received. However, some guests noted stains on the shower floor and shower mould stuck in the silicone, suggesting that a deep clean might be needed. Despite this, the hotel is still regarded as a well-appointed and excellent location for travellers. The pool and spa are also highlighted for their cleanliness.

Staff
The Grand Hyatt Melbourne has a reputation for having some of the best staff around with many guests mentioning the friendliness and helpfulness of the team. One guest in particular singled out Jimmy the concierge for outstanding service. Guests appreciated the attention to detail and the excellent customer service with many saying staff went above and beyond to ensure their comfort. The staff were described as accommodating, attentive, professional, polite and warm, making guests feel like VIPs. Even when issues arose, the staff were quick to apologize and follow through on requests. The hotel's location, food and facilities were also praised, but it was the exceptional customer service of the staff that truly stood out for guests.

Pool
The Grand Hyatt Melbourne boasts a beautiful pool that many guests have raved about in their reviews. Guests have found the pool to be a great spot for relaxation and fun, especially for their children who could spend hours there. Despite some mentioning that the pool can get noisy and crowded with children splashing about, overall, guests have loved the pool. Some guests have suggested that the pool and spa facilities could use an update and revamp, as some areas appeared dirty and outdated, such as the pool tiles and mirrors. Additionally, some guests have mentioned that the ladders into the pool and spa could use some replacing. Unfortunately, guests have noted that the pool isn't open at night, which was a letdown for some. However, guests have been extremely satisfied with the friendly staff and the gym and pool amenities the hotel has to offer.

Parking
When staying at the Grand Hyatt Melbourne, guests have the option of parking their cars at the hotel for a fee. Although some guests found the price of parking to be expensive, others were impressed by the valet parking service and how quickly their car was returned to them. Some guests wished for more information about parking and breakfast options prior to booking, while others suggested that the valet parking fee could be a little more reasonable. It's important to note that there is no free parking available at the hotel, but there are other car parks located nearby. Overall, guests were satisfied with the convenience of having parking available at the hotel.

5 Star
Grand Hyatt Melbourne receives overwhelmingly positive reviews from guests who describe their experience as exceptional, amazing and superb. The five-star hotel boasts elegant design throughout its public areas and rooms and the staff are attentive, friendly and easy to deal with. The fantastic breakfast buffet is a highlight for many guests with cocktail connoisseurs also noting the exceptional quality of beverages. Families have described their staycation as incredible and many guests have had a memorable holiday. While some feel that the rooms could use a refresh, they still note that they are neat and comfortable. Overall, a stay at Grand Hyatt Melbourne is highly recommended.

Luxury
The Grand Hyatt Melbourne is an exceptional destination for an truly luxurious stay. The hotel exudes a timeless elegance with a beautiful and elegant design throughout the public areas and guest rooms. The hotel's great CBD location allows guests to go out and explore while still enjoying a sense of luxury throughout their stay. The accommodation is top-notch and exceptionally comfortable, offering a perfect opportunity for a luxurious night away or a lovely destination for a luxury break. Although some guests noted that the rooms felt dated and in need of a refresh, they were still neat enough and in line with the hotel's old-school luxury feel. Overall, the Grand Hyatt Melbourne provides an excellent choice for visitors looking for a great location, comfortable and luxurious stay and a unique experience filled with classic charm.


Yes, Grand Hyatt Melbourne has pool(s) that belong to one or more of the following categories: Indoor Pool.

Yes, a spa is available at Grand Hyatt Melbourne. For more information, read the answers to the Spa questionnaire

No, Grand Hyatt Melbourne doesn't allow dogs.

Yes, parking facilities are available at Grand Hyatt Melbourne.

Yes, Grand Hyatt Melbourne has a gym.
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